ANGer!¢------¢¢Have you, or do you know anybody, who has had problems with companys who produce Atari 8-bit software or hardware?¢Have you received your software or hardware?¢Have you written letter after letter to the company complaining about the delay?¢*¢Well I have had these problems with a particular company based in Holland - A.N.G. (ANother Gimmick!)¢ I ordered an Alphasys sampler cartridge and the Black Magic Music Composer in January 1993.¢ A month went by and I didn't receive my order, so I wrote a letter to the company. Another month went by and still no reply. Then in April I wrote another letter and sent it registered post. A few days later I got a reply from them stating the following:¢*¢Dear Sir,¢ I remember your order and we did send a package to you in one week. I think this package never arrived at your address. We never received any letter from you until this last one. This letter is stamped April 15th.¢ I remember your order very well, because you did send cash. I can understand that you are waiting too long at this moment. So, I will send you a new package. We ran out of sample cartridges, but we'll have new ones in May. As soon as we've got them, I will send a new package to you.¢ About Black Magic Composer. At this moment we sell another composer extremely well. We had problems with the Black Magic composer on some computers. The player-routine will not run on some 130XE computers. We couldn't find out why, so we quited the selling of this since March. The programmer (Germany) didn't want to update this composer. We still can deliver the Black Magic Composer, but I think you are better off with our new composer. It is called the Chaos Composer. This composer is easy to work with and has great options. Take a look for example at the music from 'Fred' or 'Mission Shark'. These musics are written with this composer. The manual is Polish, but we have created an English ascii file which you can find on the disk. The Black Magic Composer goes with a German manual.¢ Let us know as soon as possible if you want the Black Magic Composer or the Chaos Composer.¢ Sorry again for all the troubles, but we thought you already had created many songs and samples....¢¢Friendly regards,¢ John Maris.¢*¢As you have read, they did receive my money and my letters, but it had taken them 3 months to reply.¢ What I would like to know is, if they had sent out my order, why wasn't it sent registered post or something similar?¢ Why, if they had sent it, would they offer me another composer?¢*¢It is now August and I have not received my order. I have now written 11 letters to this so called 'Atari supporting company', and have had only one reply from them. The last letter I sent went international recorded delivery, costing me 3 pounds. I have also written to Page 6 mag and TWAUG asking for some help and advice.¢ I now think I will never get my sampler and composer or my money back! This was my first order to this particular company and WILL BE THE LAST!¢ I would like to warn other 8-Bitters, DO NOT ORDER ANYTHING FROM THIS COMPANY, AS YOU MAY NOT RECEIVE WHAT YOU ORDERED!¢ It is quite sad that this company has let me down, as they seemed to be a good company with lots of new software, and I would have promoted this company to my other contacts, telling them how good it was.¢¢BUT NO WAY!¢¢ I would not like any other users to go through the same thing I went through. So please take note of what I have written and if you have had problems with this company or any other company, then write to the editor of TGR, telling him about your experience and I am sure he will include your letter in a future issue of TGR.¢¢Spite (A p*ssed off 8-Bitter!)¢¢ED: I'd also appreciate any letters from people who have good things to say about A.N.G. I'm positive that not everyone has been treated like Spite. The comments in this article are the views of Spite, not me!¢
