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PowerQuest(R) PartitionMagic(R) Version 6.0 TABLE OF CONTENTS ----------------- 1. Back up Your System! 2. PartitionMagic 6.0 Enhancements 3. Minimum System Requirements 4. Known Issues (All Systems) 5. Known Issues (Windows NT/Windows 2000 only) 6. Known Issue (Windows 95 only) 7. General Usage Notes 8. PowerQuest's Storage Manager Newsletter 1. BACK UP YOUR SYSTEM! ----------------------- Don't forget to back up your hard drives before using PartitionMagic. While PartitionMagic has been thoroughly tested, power failures, operating system bugs, and hardware design bugs can put your data at risk. BEFORE USING ANY UTILITY THAT MAKES SUCH EXTENSIVE CHANGES TO YOUR HARD DISK, YOU SHOULD BACK UP YOUR DATA! To back up your system, we recommend using PowerQuest's Drive Image(R) or Drive Image(R) Pro. Drive Image is a state-of-the-art disk imaging tool that allows you to create an image of your entire system (an exact sector-for-sector copy) that can easily be restored. Having a backup allows you to run PartitionMagic with the security of knowing that you can get your system back up and running quickly if you run into problems. 2. PARTITIONMAGIC 6.0 ENHANCEMENTS ---------------------------------- A. User Interface ----------------- PartitionMagic 6.0 includes a new interface that includes an Explorer-like window for viewing drives and the ability to display partition maps for multiple hard disks. B. Copy Wizard -------------- The new Copy wizard makes it easier to copy partitions to drives that have unused space. You no longer have to perform separate operations to resize or delete partitions before you can copy a partition to a disk that includes unused space. C. Convert FAT32 Partitions to NTFS (Windows 2000 only) ------------------------------------------------------- You can use PartitionMagic to convert FAT32 (as well as FAT) partitions directly to NTFS. Earlier versions required that you convert a FAT32 partition to FAT (if possible) and then convert the FAT partition to NTFS. D. Support for Windows 2000 and Windows Me ------------------------------------------ You can run PartitionMagic 6.0 directly from Windows 2000 Professional or from Windows Me. E. Split Partition ------------------ You can split a FAT or FAT32 partition into two partitions and choose which root files and folders will be stored in each partition. The two new partitions will fill the same space on the hard disk that the original partition occupied. You should not use this feature to split the partition where your operating system is installed. F. Across the Wire (PartitionMagic Pro only) -------------------------------------------- Using the Remote Agent, you can connect to a remote machine and perform operations on its hard disks. Remote operations you can perform include copying, formatting, labeling, deleting, checking, and getting information. To use the Remote Agent, you create a DOS boot disk using the Boot Disk Builder program. Then you boot the remote machine with the boot disk and connect to it from PartitionMagic over a TCP/IP network. The disks on the remote machine then display in the PartitionMagic main window, where you can select them and perform operations on them. G. Shred Partition (PartitionMagic Pro only) -------------------------------------------- PartitionMagic Pro gives you a choice between deleting a partition and shredding it. When you shred a partition, its data is overwritten so it can never be restored. Shredding is useful for high-security environments or for cleaning off a machine before selling it. H. Undelete ----------- The Undelete feature enables you to restore partitions that you deleted by accident. Whereas Undo is a way to reverse changes you made virtually (you made the change but did not click Apply), Undelete can restore partitions that you deleted on the disk. You should note that partitions can only be undeleted if you have not created other partitions or file systems in the place where the deleted partition was on the disk. If the partition has been overwritten by other data, you cannot undelete it. I. Undo ------- You can choose to undo your last change or discard all changes. You can undo changes from the main window or from the Pending Operations window. J. Password Protection ---------------------- You can set a password to restrict access to PartitionMagic. K. Starting PartitionMagic -------------------------- You can start PartitionMagic by right-clicking the Start menu, folders in Windows Explorer, or the My Computer shortcut. 3. MINIMUM SYSTEM REQUIREMENTS ------------------------------ PartitionMagic runs on DOS, Windows 95/98, Windows NT Workstation 4.0 (with Service Pack 4 or later), Windows 2000 Professional, and Windows Me. Versions for each of these environments are included on the installation CD. PartitionMagic does not run on Windows NT Server. PowerQuest markets another partitioning product, ServerMagic(TM), that is specifically designed to support the Windows NT Server and Novell NetWare environments. Linux, Windows NT 3.51, Windows 3.x, and OS/2 are not supported by native versions of PartitionMagic but are supported by the DOS rescue disk version of PartitionMagic. Refer to the PartitionMagic user guide for a complete list of system requirements. You can find a searchable PDF version of the manual (PM6.PDF) in the ENGLISH\DOCS folder on the PartitionMagic CD. PowerQuest recommends that you have Adobe(R) Acrobat(R) version 4.0 for best viewing quality. You can download the Adobe Acrobat reader free from www.adobe.com. 4. KNOWN ISSUES (ALL SYSTEMS) ----------------------------- A. Running other applications with PartitionMagic ------------------------------------------------- You should not run PartitionMagic while any other applications are running. Close any running applications before starting PartitionMagic. B. Bad Sector Checking is ON by default --------------------------------------- Be aware that PartitionMagic ships with bad sector checking turned ON by default. This ensures that data is not moved or copied to bad disk sectors. However, this causes the Create, Move, and Resize operations to slow down considerably. Modern hard disks are designed to avoid bad sectors automatically. If you feel confident that bad sectors are not a problem on your system and you want to improve the performance of PartitionMagic, turn off Bad Sector Checking (by checking the appropriate boxes in the "Skip bad sector checks" list box in Preferences). Another way to verify that there are no bad sectors on your disk is to run the Windows 95/98 ScanDisk utility and do a surface scan before launching PartitionMagic. C. UNC Paths Do Not Work for Installation ----------------------------------------- If you install PartitionMagic from a network directory, you must have a drive letter mapped to the directory. UNC (universal naming convention) paths will not work for installation. If you do not have a drive letter mapped to the directory, you will receive error #0 or error #1 and installation will fail. D. Error 2009 Encountered When Merging FAT Partitions ----------------------------------------------------- On some merge operations, you may encounter error #2009. To resolve the problem, create a temporary file (such as junk.txt) in the root directory of the target partition. Then restart the merge operation. E. Mount Points ---------------- Under Windows 2000, if you perform operations on partitions that include mount points, you will have to restore the mount points after the operations are complete. F. Across the Wire (PartitionMagic Pro only) -------------------------------------------- If you disconnect from the network or lose power while you are performing operations across the wire to a remote machine, PartitionMagic will not recover gracefully. The affected hard disk on the remote machine will be marked as bad. To correct the error, you should 1) Run PartitionMagic with the /IPE switch. (Change to the %systemdrive%\Program Files\PowerQuest\PartitionMagic 6.0 folder, and start PartitionMagic by typing PMAGIC9X /IPE or PMAGICNT /IPE.) 2) Connect to the remote machine using Remote Agent. 3) Delete the partition that was only partially copied. 4) Close PartitionMagic. You should NOT run PartitionMagic with the /IPE switch on a regular basis, since it causes PartitionMagic to ignore partition errors on all drives. If you manipulate drives with errors, you could lose data. However, if you use the /IPE switch to resolve the problem noted above, it will not cause data loss. G. Using Remote Agent with in-use partitions -------------------------------------------- If you attempt to move or copy an in-use partition from the local machine to a remote machine, you will receive the following error message: "Operations on remote partitions cannot be applied in conjunction with operations that require the machine to reboot." Typically, this error occurs if the source partition is that where your operating system is installed or if the partition has open data files. If the source partition is the operating system partition, you can work around this problem by first copying this partition to unallocated space on a drive attached to the local machine, rebooting the machine, then using the copied partition as the source partition for Remote Agent operations. If the source partition has open data files, you can work around the problem by ensuring that any programs and services that require use of the source partition are closed and stopped. Please keep in mind that Remote Agent was not designed to be a deployment tool, but rather a way to copy partitions between machines. If you want to deploy machines, you should use PowerQuest's Drive Image(R) Pro. H. Remote Agent and Multiple NICs --------------------------------- Remote Agent does not run on machines with more than one network adapter. 5. KNOWN ISSUES (WINDOWS NT/WINDOWS 2000 ONLY) ---------------------------------------------- A. Backing up your BOOT.INI file in Windows NT ---------------------------------------------- PartitionMagic for Windows NT needs to temporarily replace your BOOT.INI file after performing the disk manipulation operations. It restores the file once it has finished performing the operations and rebooting. If a failure occurs during the NT reboot phase, your BOOT.INI file may not be restored properly. It is a good idea to back up your BOOT.INI file before running PartitionMagic for Windows NT. B. Volume sets and stripe sets on Windows NT -------------------------------------------- PartitionMagic does not support volume sets, stripe sets, stripe sets with parity, or partitions located on disk mirror/duplex sets configured using Windows NT Disk Administrator. Under Windows 2000, PartitionMagic supports standard partitions located on basic disk sets only. C. Mixed IDE/SCSI drive configurations under Windows NT ------------------------------------------------------- In a configuration with mixed IDE and SCSI hard drives, Windows NT does not always see the boot drive as the first physical hard drive. PartitionMagic displays drives in the order Windows NT reports them. As a result, you may see your boot device as Drive 1, 2, etc. This does not cause problems for PartitionMagic except when setting a new active partition. Also, PartitionMagic may incorrectly report that there is no active partition on your system. To change your active partition, be sure that you identify which drive is the boot drive. With this configuration, there is the possibility your BOOT.INI file can be corrupted; therefore, it is recommended you back up your BOOT.INI file before running PartitionMagic. D. Color palette issues installing Windows NT version ----------------------------------------------------- If you run the Windows NT version of PartitionMagic immediately after installation, occasionally you may see color palette problems. We recommend rebooting Windows NT before running PartitionMagic for the first time. E. PartitionMagic 6.0 produces new-style uppercase table -------------------------------------------------------- The Windows 95/98/Me and MS-DOS versions of PartitionMagic format NTFS file systems with the uppercase table used by NT 4.0 after Service Pack 4. When Windows NT 4.0 before Service Pack 4 is started after an NTFS file system is created by PartitionMagic, it detects the new-style uppercase table and changes it to the old version. You may see a message dialog telling you that the conversion is occurring, but you do not need to take any action. F. Windows NT/Windows 2000 Boot Partition Drive Letter ------------------------------------------------------ You should not change the drive letter originally assigned to the Windows NT/Windows 2000 boot partition (the partition where Windows is installed). Changing the drive letter to anything but its original designation will cause severe boot problems and may cause your computer to be unbootable. G. Error 183: Init Failed ------------------------- If you attempt to run PartitionMagic on a Windows 2000 Professional machine where the boot partition (the partition where Windows 2000 Professional is installed) is on a dynamic disk, you will receive the following error message: "Init failed: Error 183. Unable to identify the Windows partition." To solve this problem, Windows 2000 must be installed on a basic disk. H. Error 184 ------------ If you encounter error 184 when initializing PartitionMagic, run Disk Administrator (Windows NT) or Disk Management (Windows 2000), then start PartitionMagic again. 6. KNOWN ISSUE (WINDOWS 95 ONLY) -------------------------------- If your computer does not include Winsock2, PartitionMagic will not run. You may see an error message that says a required DLL file, WS2_32.DLL, was not found, or you may see a more general error message stating that the program (PartitionMagic) will not launch. Go to the following URL to automatically install and configure Winsock2 on your machine: http://www.microsoft.com/windows95/downloads/contents/wuadmintools/ s_wunetworkingtools/w95sockets2/default.asp The following URL describes how to identify whether Winsock2 is installed on your machine: http://support.microsoft.com/support/kb/articles/q177/7/19.asp 7. GENERAL USAGE NOTES ---------------------- - If you run PartitionMagic from DOS: Turn off third-party disk caches. Deactivate or unload any TSR programs that access or modify the partitions being changed. - Do not run PartitionMagic from a compressed drive. - Be aware that there is no undo (after clicking Apply) if you merge two FAT or FAT32 partitions. You must be particularly careful not to merge two primary partitions that include operating systems, as your computer will not be bootable if you do. - You should run Adobe(R) Acrobat(R) reader at least once before you attempt to open the PartitionMagic PDF documentation in the English\ Docs folder on the PartitionMagic CD. If you open PDF manuals on the CD the first time you run Acrobat, Acrobat will display its splash screen, display a license agreement, then disappear. If you make a second attempt to display the PDF documentation, you will not encounter any problems. PowerQuest recommends Adobe Acrobat version 4.0 or later for best viewing quality. You can download the Acrobat reader for free from www.adobe.com. - PartitionMagic is available in English, French, German, Italian, Portuguese, Spanish, Chinese, and Japanese. A non-Asian language version of PartitionMagic should never be used on an Asian language version of Windows NT/2000 Server, as this may cause corruption of file names and partition/volume set labels. - Progress bars are an estimation only and may pause for several minutes, even though PartitionMagic is still working correctly. If you think your computer has locked up, please be patient and PartitionMagic will finish the operation. 8. POWERQUEST'S STORAGE MANAGER NEWSLETTER ------------------------------------------ PowerQuest has a free monthly electronic newsletter that is dedicated to official announcements, tips, and techniques for PowerQuest products. You can view the newsletter online at www.powerquest.com/newsletter. ======================================================================= PowerQuest can be reached at: Voice: 801-437-8900 Fax: 801-226-8941 Web site: www.powerquest.com E-mail: magic@powerquest.com Copyright 1994-2000, PowerQuest Corporation. All rights reserved. U.S. patents 5,675,769; 5,706,472; 5,930,831; 6,088,778; and 6,108,759. Other patents pending in the U.S.A. and elsewhere. PowerQuest, PartitionMagic, and Drive Image are registered trademarks of PowerQuest Corporation. All other brand and product names are trademarks or registered trademarks of the respective owners.