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- Frequently Asked Questions about Starball.
-
- LIST OF QUESTIONS COVERED IN THIS DOCUMENT.
-
- Installation
-
- Q. The install program won't run.
-
-
- Sound
-
- Q. I can't get any sound.
- Q. I don't get any digital sound, and the game reports 'Not enough memory
- for samples block.'
- Q. I sometimes get music, and sometimes don't.
- Q. Music sounds terrible!
- Q. Digital sound is awful!
- Q. The game pauses for a while on startup, and a 'patch_load:' failure
- appears...
- Q. Starball stops with an Ultrasound initialisation failure.
- Q. The game pauses and/or crashes, or Windows 95 stops with a VPIC/VMM error
- while setting itself up with a Gravis on board.
- Q. There is no digital sound and lots of strange noises on the Ultrasound.
-
-
- Game speed
-
- Q. Why is the game slow, or the feels 'dreamy'?
- Q. I have a local bus video card but the game is still slow...
- Q. The game isn't slow usually, but occasionally it jerks.
-
- Game play / dynamics.
-
- Q. Why does the ball jiggle around when held on a flipper?
- Q. Why does the ball leap back out of the bonus screen when I lose it?
-
-
-
-
- Installation
-
- Q. The install program won't run.
-
- A. A very small number of computers may experience problems running the
- install program if inside Windows 95. Shut down Windows to an MS-DOS
- prompt and try again. Starball itself may well still run correctly
- under 95.
-
- Q. I'm having trouble running the game from CD.
-
- A. Run the INSTALL batch file in the root of the CD directory and follow
- the instructions, THEN in future run the game from the directory on
- your hard drive to which it has been installed.
-
-
-
- Sound
-
-
- Q. I can't get any sound.
-
- A. Check that you have correctly configured the system for your sound
- card by running the INSTALL program and selecting 'Configure'. This
- may also be a symptom of some problem with a hardware conflict,
- such as a DMA or IRQ conflict. Check all your devices for conflicts.
- Parallel devices use IRQ 7 (LPT1) and IRQ 5 (LPT2) and these may
- cause difficulties if connected while sound cards on the same channel
- are used, although few PC's have an LPT2. Many network cards use IRQ
- and port values similar to sound cards - often IRQ 5 is used. DMA
- channels 0 and 2 are often in use by other devices on the system.
- These conflicts are more likely to be a problem on a 'non-generic'
- brand-name PC than on a basic PC-compatible. Conflicts may cause
- many problems, including corruption of graphics and crashes. There are
- also sometimes problems if IRQ settings 8-15 are used for your sound
- card: the Soundblaster can use IRQ 10, which will not work correctly on
- many systems. Use the DIAGNOSE program (SB16/AWE32) or change the jumpers
- on the card (older SB cards) to alter the IRQ number.
-
-
- Q. I don't get any digital sound, and the game reports 'Not enough memory
- for samples block.'
-
- A. You haven't got enough memory. This is memory of all kinds, and so
- includes anything that hasn't been reserved for something else. A large
- free conventional memory area is NOT required for Starball, and so
- loading a memory manager such as EMM386 or QEMM to use upper memory
- blocks will probably REDUCE the amount of memory available to Starball.
- Remove as much as possible from CONFIG.SYS and AUTOEXEC.BAT, particularly
- memory managers and disk caches such as SMARTDRV.
-
-
- Q. I sometimes get music, and sometimes don't.
-
- A. You are probably just a bit short of memory. The music player allocates
- memory separately for every file loaded. Small and short tunes, such
- as the logo fanfare, will probably work, while the longer tunes such
- as the intro and the main table usually won't. Try to free a bit more
- memory as described above.
-
-
- Q. Music sounds terrible!
-
- A. If you have a Soundblaster 16 or Pro 2, you may have a timing ratio
- inconsistent with that used by the game. Try selecting Soundblaster
- Pro as your sound card, which (although slower and not as high
- quality) should fix the problem. This is unlikely to be a problem
- on genuine Creative Labs cards.
-
-
- Q. Digital sound is awful!
-
- A. This is probably due to some hardware conflict as described above. It
- may also be a faulty sound card, or a DMA controller problem. This is
- a very common problem if using Gravis Ultrasound digital sound, but
- unfortunately no good solution can be found. Sometimes this may also
- occur on Soundblaster cards: if it happens, try changing the mode to
- a lower card (16 -> Pro 2 -> Pro) or changing IRQ/DMA settings.
-
-
- Q. The game pauses for a while on startup, and a 'patch_load:' failure
- appears...
-
- A. You are probably using a Gravis Ultrasound and running under Windows 95.
- The Windows drivers for the Gravis prevent Starball using the patch
- memory on the Ultrasound. This can be fixed by setting MS-DOS mode,
- rebooting to a command prompt, or (not recommended) removing the
- Windows drivers for the Ultrasound. Investigate as to whether a new
- 32-bit Ultrasound driver has become available - at the time of writing
- it was not, and it may fix the problem.
-
-
- Q. Starball stops with an Ultrasound initialisation failure.
-
- A. Read the sections in the readme file on the Gravis Ultrasound.
-
-
- Q. The game pauses and/or crashes, or Windows 95 stops with a VPIC/VMM error
- while setting itself up with a Gravis on board.
-
- A. This is a known problem with the Ultrasound libraries that may
- crop up occasionally. The game will probably restart without problem.
- If you are running under Windows 95, set the program to run in MS-DOS
- mode.
-
-
- Q. There is no digital sound and lots of strange noises on the Ultrasound.
-
- A. Your ULTRASND IRQ settings are not being correctly detected by Starball's
- Ultrasound libraries. This may be due to an incorrect ULTRASND
- environment variable, failure to initialise the Ultrasound correctly,
- or some unknown problem. Some chipsets may refuse to acknowledge IRQ 11
- properly: moving the GUS to IRQ 5 may solve the problem.
-
-
-
- Game speed
-
-
- Q. Why is the game slow, or the feels 'dreamy'?
-
- A. Your system is not fast enough. This is more than likely caused by a
- slow video card. Try changing SIDEPANEL SETTING in the install program
- to OFF and this will probably fix the problem. If it does not, your
- system is too slow to play Starball. Upgrading your video card should
- solve the problem. This may also happen under certain circumstances
- if using a Soundblaster 16 or AWE32 when the DIAGNOSE program is not
- run to initialise the card correctly (for some unknown reason this can
- cause the system's local bus to shut down - boggle). Rerun DIAGNOSE and
- use it to alter your system files to set up the Soundblaster properly.
-
-
- Q. I have a local bus video card but the game is still slow...
-
- A. Some local bus cards only use the local bus when using their custom
- device drivers. Their ISA performance is rarely particularly good, and
- the result is a slow game. See the notes above.
-
-
-
- Q. The game isn't slow usually, but occasionally it jerks.
-
- A. Some irregular load is causing the game to occasionally drop frames. If
- it happens when the screen is scrolling quickly, it is likely your
- processor or video card is slow. If it appears to happen randomly,
- it is most likely caused by the sound driver. Certain sound cards take
- a large quantity of data to run, or are very slow to accept data. Early
- Soundblaster cards (Soundblaster 1 and 2, and Pro version 1) and the
- Gravis Ultrasound are likely to be the worst offenders, or a
- Soundblaster Pro II on a slow PC. A fast PC may also be required for
- the AWE32. Some configuration options are provided in the installation
- program to make the sound card drain lower. Windows 95 can also provide
- this sort of drain in at least half-a-dozen separate ways - using the
- 'Shutdown to MS-DOS Mode' option should greatly improve matters.
- If the drain is only occasional, you will actually stop noticing it after
- a while, but only if it is dropping only a single frame at most once or
- twice a second.
-
-
-
-
-
- Game play / dynamics.
-
-
- Q. Why does the ball jiggle around when held on a flipper?
-
- A. This is perfectly normal, and is a consequence of the ball movement
- algorithm having a resolution limited to that of the screen.
-
-
- Q. Why does the ball leap back out of the bonus screen when I lose it?
-
- A. A freeze feature operates on the bonus screen. If you lose the ball
- within about ten seconds, you get another go. Aren't we nice?
-
-
-
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