home *** CD-ROM | disk | FTP | other *** search
- Smart Link SmartUSB56 Modem Driver
-
- Version: 3.04.00
-
- (C) 1998-2001 Smart Link Ltd.
- =============================
-
- This document contains release notes and other information about
- this product. Information in this document is the most current
- available. For your convenience, print a copy of this file and
- keep it with your user manual.
-
- ------------------------
- How to Use This Document
- ------------------------
- To view README.TXT on screen in Windows Notepad, maximize the
- Notepad window.
-
- To print README.TXT, open it in Windows Write, Microsoft Word,
- or another word processor. Then select the entire document
- and format the text in 10-point Courier before printing.
-
- This file (README.TXT) contains:
-
- --------
- Contents
- --------
- 1) Quick Start
- 2) How to verify installation
- 3) Uninstall procedure
- 4) Update procedure
- 5) Country selection
- 6) Call Progress Sounds
- 7) Known issues
- 8) Troubleshooting
- 9) Disclaimers
-
- --------------
- 1. Quick Start
- --------------
-
- 1) This version of SmartUSB56 drivers is only compatible with
- Microsoft Windows XP and Windows 2000.
-
- 2) If any type of Smart Link modem is already installed in your
- system and you want to update its' device driver you may either:
-
- a) first uninstall existing drivers (See Uninstall Procedure), and only
- then proceed to install the new drivers.
-
- b) install the new drivers using Setup.Exe (See installation Procedure).
-
-
- To install your modem drivers for the first time:
- -------------------------------------------------
-
- Option 1-Automatic Hardware Detection:
-
- a) Plug in the modem into a USB port.
-
- b) Windows will instantly detect the modem and will start software
- installation.
-
- c) When requested, point to the drivers installtion directory on
- the floppy disk or CD-ROM.
-
- d) Modem drivers will be installed.
-
- Option 2-Setup.Exe (this file is provided with the drivers and should be run from the drivers installation directory):
-
- a) Plug in the modem into a USB port.
-
- b) When Windows detects the modem and starts software installation, press "cancel" to cancel the installation wizard.
-
- c) Double-click on Setup.Exe and follow the instructions.
-
- d) Modem drivers will be installed.
-
- -----------------------------
- 2. How to verify installation
- -----------------------------
-
- To verify that the modem is installed correctly, follow these steps:
-
- a) Click "Start > Settings > Control Panel > Modem": check for the
- presence of a "SmartUSB56 Modem".
-
- b) In "Control Panel > Modems > Properties > Diagnostics" click on
- "Query Modem" button and check that the modem responds.
-
- To Check that the modem is working properly:
-
- a) Open "Hyper Terminal".
- b) Select the "SmartUSB56 Modem" or "Direct to port" option.
- c) Type ATI1, ATI2 or ATI3 and make sure you receive the modem IDs.
- Dial any accessible phone number, and see that that phone rings.
- Dial to another modem (ATDTxxx or via the dial button of the
- TAPI interface) and see that a modem session is established.
-
- If you have successfully connected, then the modem has been
- successfully installed.
-
-
- ----------------------
- 3. Uninstall Procedure
- ----------------------
- a) Click "Start > Settings > Control Panel > Add/Remove Programs".
-
- b) Select "SmartUSB56 Modem".
-
- c) Click the "Add/Remove" button.
-
- d) An Unistall Wizard appears.Follow the instructions.
-
- You must choose to restart the system in order to complete modem removal.
-
- e) Modem drivers will be uninstalled.
-
- In order to un-plug the modem from the USB port click "Start > Settings > Control Panel > Add/Remove Hardware" and follow the instructions.
-
-
- -------------------
- 4. Update Procedure
- -------------------
-
- To update your modem drivers:
-
- Option 1:
-
- uninstall previous drivers (see above procedure) and reboot your system.
-
- PLUGGING THE MODEM OUT AND BACK IN IS NOT ENOUGH!
-
- When the system detects the modem and asks for disk, press "Browse"
- and select the updated driver disk in the floppy drive or CD-ROM
- drive.
-
- New drivers will be installed.
-
- Option 2:
-
- Double-click on Setup.Exe (located in the updated driver installation directory) and follow the instructions.
-
- New drivers will be installed.
-
- --------------------
- 5. Country Selection
- --------------------
- To change the country setting, follow these steps:
-
- a) Click "Start > Settings > Control Panel > Modem Settings".
- b) Select the required country from the list.
- c) Click "Ok".
-
- or
-
- a) Using a terminal program (such as Hyper Terminal), issue
- an AT+GCI command to select the desired country.
-
- For information about the usage of AT+GCI commands, refer to an
- updated version of the AT-Commands manual, available on Smart Link
- web site (www.smlink.com).
-
- To verify the change has taken effect:
-
- a) Open HyperTerminal and select your modem
- b) Type "ATI7"
- c) Verify that the correct country name is displayed
-
- -----------------------
- 6. Call Progress Sounds
- -----------------------
-
- SmartUSB56 modems typically support only one method for monitoring
- call progress (dialtone, DTMF dialing, etc...) through the audio
- subsystem:
-
- * Connect speakers to the audio card speaker output.
- * While COM port is open, click the right mouse button on SLLights
- icon in the System Tray.
- * Check the 'Speaker' option on or off as desired.
-
-
-
- ---------------
- 7. Known issues
- ---------------
- 7.1 In Windows XP there is a bug that may cause instability of
- the modem connection. Microsoft fixed this problem (article
- Q307271 in Microsoft Knowledge Base).
- Workaround: This modem installation automatically updates the
- operating system with the required fix.
-
- 7.2 The minimum RAM required for this modem under Windows 2000
- is 64 MB. Under Windows XP the minimum RAM is 128MB.
- Using a lower amount of RAM may lead to system instability.
-
- 7.3 Some systems refuse to enter stand-by mode while a USB device is
- plugged into a USB port. Such behavior was duplicated with other
- USB devices as well and is not specific to the modem.
-
- 7.4 When some systems get into "sleep mode" and an incoming call is
- received by the modem, the modem answers but the screen stays blank.
- This behavior is dependent on the BIOS and not on the modem.
- Some BIOS vendors choose to let the modem answer, but leave the
- screen blank.
-
- 7.5 The NetZero dialer tends to cause the computer to freeze
- sometimes and causes some programs such as "Zcast" to close.
- This behavior was duplicated with other reference modems as well,
- so it is not caused by the modem.
-
- 7.6 When using the following applications/online services, select
- the appropriate modem name from the following modem list:
- * AOL (America Online) - "Hayes Compatible (Default)"
- * Juno - "Generic 33600 modem".
- * BitWare - "Rockwell based voice modem"
-
- 7.7 Two Smart Link modems can not be installed on the same PC
- simultaneously. Currently there is no workaround.
-
- ------------------
- 8. Troubleshooting
- ------------------
-
- If your modem does not work as expected:
-
- 8.1 If ERROR, NO DIALTONE or a similar message is received:
-
- (a) Check whether the modem is connected to the line.
- (b) Use a telephone handset to make sure that the line is
- active and that there is a dial tone.
- (c) Check to see if the line is a PBX line or a direct analog
- phone line. You may need to dial 9, before the actual
- desired telephone number (i.e. ATDT9,123-4567).
- If, after dialing 9, the modem still cannot detect the PBX
- dialtone, try typing ATX3 before dialing.
-
- NOTE that PBX lines typically can only support V.34
- rates (33,600 bps, 28,800 bps, ...) and NOT V.90
- rates (49,333 bps, 50,666 bps, ...).
-
- 8.2 If dialer application (i.e. Hyperterminal) does not detect modem:
-
- Check whether the dialer is configured to the right port.
- You can find the modem's COM port number in
- "Control Panel > Modems > Properties".
- If not, press disconnect and change the port that the dialer
- is accessing.
-
-
- --------------------
- 9. Disclaimers
- --------------------
- The following are important disclaimers as related to our products.
- Proper use of our chipsets and drivers are clearly described.
-
- Smart Link does not guarantee product performance or accept any
- liability due to the improper usage of its drivers or chipsets.
-
- * Modem is capable of receiving data up to 56Kbps. Actual send and
- receive speeds may vary depending upon factors, such as connecting
- modem and phone line connections.
-
- * Modem must use the appropriate US or International chipset version
- for the country to which it is shipped.
-
- * Modem must use the appropriate driver version for the operating
- system in which it is being installed.
-
- * All trademarks are property of their respective owners.
-