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Chip 1997 June
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TOOLS
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ACROBAT
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ACROREAD.TXT
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1995-10-23
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Adobe Acrobat Information
This Read Me file contains installation instructions and product
information for and from the Acrobat Reader program. The On-line
Guides (Acrobat Reader Help) also provide essential information to
help you begin using Acrobat Reader 2.1. Adobe Reader can be
downloaded directly from Internet http://www.adobe.com/Software/Acrobat/.
INSTALLING ACROBAT READER
WINDOWS:
To install Acrobat Reader 2.1 on your hard drive: from the Windows
Program Manager choose Run from the File menu. Type
[drive]:\ACROBAT\acroinst.EXE, where [drive] is your CD-ROM drive
Follow the instructions on your screen.
If you are using a network-based copy of Windows, see the
instructions below.
DOS:
INSTALL.EXE is a self-extracting archive. To install Acrobat
Reader 1.0 on your hard drive, extract the files
from the archive by typing Install.exe then press <Enter>. The
archive self-extracts into C:\ACROREAD. Follow the instructions
on your screen.
MACINTOSH:
To install Acrobat Reader 2.0 on your hard drive, double click on the
file called "AcroRead.mac" in CD_SAMPLER:ACRO_V2:ACROMAC.
Then follow the instructions on your screen.
Acrobat Reader 2.0 requires ATM version 3.6 or above.
ATM LE (a special version of Adobe Type Manager 3.8) is installed
with Acrobat Reader 2.0 for use by Acrobat only. Installation leaves
older versions of ATM on your system for use with other applications.
If a version older than ATM¬ 3.6 is running on your system when you
attempt to launch Acrobat Reader, you will see the message "Adobe
Type Manager version 3.6 or newer must be installed. Acrobat Reader
will now quit." If you are running on a 68020, 68030, or 68040
Macintosh with System 7 or greater, you may perform a partial upgrade
to ATM by installing ATM LE in your System folder.
Locate the Fonts folder inside the Acrobat 2.0 folder. Drag the ATM
LE control panel to the System folder and restart your Macintosh.
ATM LE does not support QuickDraw GX, native Power Macintosh, Kanji,
or 68000-based Macintosh. Please call 800-83-FONTS (800-833-6687) for
information on the full upgrade to ATM.
ATM LE allocates approximately 576K of RAM from Multi-Finder memory
when it is initialized by Acrobat Reader. If Virtual memory is on,
ATM LE cannot use Multi-Finder memory, so an additional 576K memory
must be allocated to Acrobat Reader.
UNIX: (not delivered)
Become superuser (root).
SunOS 4.1.3: If you haven't already done so, mount the CD-ROM:
mkdir /cdrom
mount -rt hsfs /dev/sr0 /cdrom
cd /cdrom/acro_v1/acrounix/acroread
ls
For more detailed instructions, print out the Getting Started Guide
from the file getstart.ps
Solaris 2.3: the volume name is "CD_SAMPLER", not "adobe" as listed
in the Getting Started Guide (getstart.ps)
run the installation script by typing:
./easyinst.rdr
to accept the default installation, or
./install.rdr for a custom installation.
SYSTEM REQUIREMENTS
WINDOWS:
- 386- or 486-based personal computer (486 recommended)
- Microsoft Windows 3.1 or greater
- 4 MB system RAM
- 2 MB hard disk space
MACINTOSH:
- 68020- or greater Macintosh
- MacOS 7.0 or greater
- 2 MB application RAM
- 1.5 MB hard disk space
DOS:
- 386- or 486-based personal computer (486 recommended)
- DOS 3.3 or greater
- 2 MB application RAM (4 MB recommended)
- 5 MB hard disk space
UNIX:
- Sun SPARCstation workstation
- SunOS 4.1.3 or Solaris 2.3 or greater operating system software
- OpenWindows (v. 3.0 or greater) or Motif (v. 1.1.2 or greater)
window manager
- 8 MB application RAM
- 9 MB hard disk space
TECHNICAL SUPPORT
For primary technical information and answers, you're free to take
advantage of Adobe's Basic Support Services at any time. You're
responsible only for telephone charges. These services include:
Adobe US Automated Technical Suport -- a full-time, computer-driven
diagnostic system with answers to the most commonly asked questions.
Call 1-206-628-2757 hours a day, 7 days a week.
Adobe US Fax Request Line -- an easy way to request free technical
notes by fax. Dial 1-206-628-5737 24 hours a day, 7 days a week.
CompuServe Questions and Answers -- an Adobe bulletin board for
CompuServe subscribers. Directory: GO ADOBE
US and Canada -- for users of Adobe Acrobat products in the US and
Canada, pay for support options include:
- 900-555-ADOBE -- this business-to-business 900 service is a way for
infrequent users to get help from an Adobe Technical Support
Representative. Each minute is $2.00 plus toll, if any, and charges
will appear on your monthly phone bill. Call 900-555-ADOBE (900-555-
2362).
INSTALLING ACROBAT READER FOR WINDOWS ON COMPUTERS THAT SHARE A
NETWORK-BASED COPY OF WINDOWS
Installing Acrobat Reader 2.0 on computers that share a network-based
copy of Windows is a two step process. First, from a computer that
shares the network-based copy of Windows, you install the
administrator's version of Acrobat Exchange or Reader. Then, other
users who share the same copy of Windows install the standard version
of Acrobat Reader. If you have Acrobat Exchange 2.0, follow the
instructions on the "Network Installation" card included with Acrobat
2.0. If not, follow the directions below:
To install the first copy of Acrobat Reader on a computer that uses a
network-based copy of Windows:
Make sure that nobody is using the copy of Windows you will use to
install Acrobat Reader.
Start Windows. If Windows is running quit all applications.
From the Windows Program Manager, choose Run from the File menu. Type
[drive]:\ACROBAT\DOSREAD /a then press <Enter>. (The /a
switch indicates that you are installing an administrator's version.)
Follow the instructions on your screen.
After you install the administrator's version of Acrobat Exchange or
Reader, other users can follow the standard installation instructions
to install Acrobat Reader on computers that share the same copy of
Windows.
Adobe, Acrobat, and Adobe Type Manager are trademarks of Adobe
Systems Incorporated and may be registered in certain jurisdictions.
(c) Copyright 1983-1994 Adobe Systems Incorporated. All rights
reserved.
Adobe(TM) Acrobat(TM) Reader for DOS
Read Me Notes for Version 1.0
This Read Me file contains last-minute information for the Acrobat
Reader for DOS program.
* Adobe's European Customer Support Center has different phone lines
where native speaking support engineers are ready to help you. Please
call one of the following numbers to receive support or to obtain
additional information:
French +31-55-384252
Spanish +31-55-384251
German +31-55-384246
Dutch +31-55-384245
English +31-55-384249
Swedish +31-55-384254
Italian +31-55-384250
Fax +31-55-434455
For more information and pricing on any Adobe support or training
program, in the US and Canada please call 800-87-ADOBE (800-872-
3623); in Europe please call Adobe's European Customer Support Center
at the numbers listed above.
VESA Video Modes
Acrobat Reader supports the following VESA (Video Electronic Standard
Association) video modes:
640x480 256 colors
800x600 16 colors
800x600 256 colors
1024x768 16 colors
1024x768 256 colors
Acrobat Reader detects what VESA video modes your video card
supports. Unsupported modes are disabled in the Preferences dialog.
VESA modes are disabled in the Preferences dialog if:
* Your VESA driver is not version 1.2 or later.
* Or you do not have a VESA driver loaded, or the VESA driver built
into your BIOS is not enabled.
If a valid VESA driver is not available the VGA video mode 640x480,
16 colors is used.
VESA Driver Included with Acrobat Reader
Adobe has licensed and included the Universal VESA VBE video driver
with Acrobat Reader for DOS. This driver provides VESA version 1.2
compatibility for many popular video cards. This program is fully
copyrighted; Copryright (C) 1993 SciTech Software. Some video boards,
such as the Diamond Computer Systems Viper VLB board, come with their
own VESA driver that you should use instead of the Universal driver.
The Installer copies the driver, UNIVESA.EXE, and its documentation
into the VESA directory within the Acrobat Reader program directory.
For instance, if you install Acrobat Reader to C:\ACRODOS, the VESA
driver is copied to C:\ACRODOS\VESA. You can add UNIVESA.EXE to your
AUTOEXEC.BAT file to ensure that the driver is loaded when you run
Acrobat Reader. Please refer to the file UNIVESA.TXT in the VESA
directory for more information on this driver.
VESA Drivers on CompuServe
CompuServe contains VESA video drivers from several different
manufacturers. Many of these drivers are located in the IBMPRO
forum, VESA library. To reach this library on CompuServe, do the
following:
Log onto CompuServe
Enter: GO IBMPRO
Select: (3)LIBRARIES
Select: VESA library
Getting Information About your Video Board
If you try to use a mode that is supported and it does not work
properly, run the VESAINFO.EXE utility that is installed in the
Acrobat Reader program directory in the following way:
VESAINFO >VESAINFO.TXT
This creates a file, VESAINFO.TXT, that lists the video modes that
your video card supports. Adobe Technical Support can use this
information to help you determine the cause of the problem.
Due to a limitation in the Acrobat Reader video drivers, a VESA mode
is disabled if its bytes-per-scanline value doesn't match the value
in the following table. The VESAINFO utility lists the bytes-per-
scanline value for each mode.
VESA Mode Bytes-per-scanline Value
640x480 256 colors 640
800x600 16 colors 100
800x600 256 colors 800
1024x768 16 colors 128
1024x768 256 colors 1024
Unreadable Display
If you try a VESA mode and the screen is unreadable, switch back to a
16-color mode at 640 video mode (you can edit ACROBAT.INI with any
editor). You may be running a video mode that your monitor does not
support or you may need to obtain a newer VESA driver from your video
card manufacturer.
To run in 640x480, 16-color mode, your ACROBAT.INI file should
contain the following entries:
[Video]
Driver=VGA
[Preferences]
VideoMode=640
Colors=16
Note: The valid VideoMode settings are 640, 800, or 1024.
8514 Video Support
Acrobat Reader supports the 8514 video adapter in the following
resolutions:
640x480 16 colors
640x480 256 colors
1024x768 16 colors
1024x768 256 colors
Acrobat Reader's 8514 driver does not use the 8514 AI interface; it
writes directly to 8514 hardware. Thus, if your 8514 video card is
not 100% IBM 8514 hardware compatible, this driver will not work
properly.
To use an 8514 video mode, your ACROBAT.INI file should contain the
following entries:
[Video]
Driver=8514
[Preferences]
VideoMode=640
Colors=16
Note: The valid VideoMode settings are 640 or 1024; the valid Colors
settings are 16 or 256.
Novell's TCP/IP Network Driver
If you are running Novell Lan WorkPlace for DOS, version 4.0.1 on
your PC, Acrobat Reader crashes with the error "Unexpected Interrupt"
may be due to a buggy Novell TCP/IP driver.
Novell has a patch to fix this problem. You may either contact Novell
directly or download the patch from CompuServe. In CompuServe, type
GO NOVLIB and search for the file "LD401A.EXE" that is in the
Mac/NFS/MHS/NMS/LWP section. Here is Novell's description of this
patch: "This is a `super patch' for Lan WorkPlace for DOS 4.01 which
corrects numerous problems. This includes updates for TCP/IP, TelAPI,
TNVT220, WLIBSOCK, and RFCNBIOS."
After Dark for DOS
You need to disable After Dark for DOS when Acrobat Reader is
running. To do this, run the program ADSETUP.EXE in the After Dark
directory to tell After Dark to do nothing when "ACROBAT" or
"ACROMAIN" is running. Refer to the After Dark documentation for
instructions on how to do this.
After Dark for Windows
The DOS screen blanker included with After Dark for Windows (AD-
DOS.COM) is incompatible with protected-mode programs, and can cause
your system to lock up when running Acrobat Reader. There is no way
to configure the DOS screen blanker to disable itself when a certain
program is running; the full After Dark for DOS program does have
this feature. Because of this, Adobe recommends that you not run the
After Dark DOS screen blanker with Acrobat. You should remove AD-DOS
from your AUTOEXEC.BAT.
Security Software and the Installer
If you are running a security program, such as Fischer
International's Watchdog, or any other security software you should
disable the option to restrict access to the start up files and
disable the option to enable integrity check prior to running the
installer if you want to allow the installer to modify your
CONFIG.SYS and AUTOEXEC.BAT.
Files Left by the Installer
If you terminate an install before it completes, the Installer may
leave the directory C:\ADMALTOI with the files INSTALIT.EXE and
NORCIMO.ATE on your hard disk.You can delete these files and remove
this directory.
LaserTools Printer Control Panel (PCPanel)
If you are using the PCPanel utility program, you need to configure
it to "Postscript only" mode.
PostScript Printing
If you encounter problems, such as a "VMerror," printing to
PostScript Level 1 or 2 printers it may be because the printer has
little available memory (for example, a non-upgraded LaserWriter,
LaserWriter Plus, LaserWriter II NT or NTX). There are two potential
solutions to this problem:
In the Preferences dialog (select from the Edit menu) you may choose
to use Serif only or Sans only for font substitution. This frees up
additional memory in the printer and chances are your document will
print successfully.
The other option is to purchase more memory for your printer.
If you are using an Apple Personal LaserWriter NT printer that has
not been upgraded to a Personal LaserWriter NTR, Acrobat Reader won't
be able to print substitute fonts. Contact your Apple dealer for
information on upgrading your printer.
DeskJet Color Printers
Acrobat Reader printer driver supports the Hewlett Packard DeskJet
500c and 550c in black and white mode only.
After Dark is a trademark of Berkeley Systems Incorporated.
LaserTools Printer Control Panel is a trademark of LaserTools
Corporation. Watchdog is a registered trademark of Fischer
International Systems Corporation. DeskJet is a registered trademark
of Hewlett-Packard Company. Adobe, Acrobat, and PostScript are
trademarks of Adobe Systems Incorporated which may be registered in
certain jurisdictions. (C) 1987 - 1993 Adobe Systems Incorporated.
All rights reserved. Prices subject to change without notice.