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- Abbreviations:
- EU The new name for the EEC.
- PC Used here to refer to any micros or
- terminals.
- SVGA High-resolution PC display.
- +++++++++++++++++++++++++++++++++
-
- Using a PC is hardly a hazardous
- occupation, but a little common sense is
- needed to ensure that you do not suffer any
- ill-effects. If you are a manager, you are
- responsible for yourself and your staff.
-
- Legally employers are obliged to ensure
- that all workstations installed after 31/12/92
- comply with EU requirements and that all
- existing ones comply by 31/12/96.
-
- There is nothing bureaucratic about the
- EU's requirements - it's a sensible directive
- designed to help employers look after their
- employees' health.
-
- So, who does it apply to?
-
- Aside from control room staff and users of
- portables, it applies to all people who use
- PCs for more than around 3 hours a day.
-
- What must an employer or manager do?
-
- 1 Ensure that workstations meet the
- minimum requirements (see later).
-
- 2 Make sure that staff receive training
- before using a workstation.
-
- 3 Ensure that staff do not use PCs without
- regular breaks. Encourage them to look
- away from the screen regularly & take a
- short break every 10 minutes or so to do
- some non-screen work.
-
- 4 Offer free eyesight checks to staff.
-
- 5 Monitor staff health by encouraging them
- to report ill-health. This might reveal
- problems with the workstation, environment
- or the demands being placed on the
- employee.
- It would be a good idea for managers to
- discuss workstation problems regularly,
- perhaps at staff meetings. This would allow
- problems to be identified early. Perhaps a
- PC is now too slow for the software that it's
- running? Perhaps a screen has developed
- a flicker because it is too close to another
- one.
-
- What is a good, safe workstation?
-
- 1 Computer equipment should be placed on
- adequate desks - not precariously perched
- on a rickety wreck.
-
- 2 There should be no trailing wires to trip
- the unwary, no dodgy connections to
- electrocute them and no sharp edges to
- vivisect them.
-
- 3 The image must be stable. If it is flickering
- or wobbling it might be that the screen is
- about to die, or that other screens are too
- near. Cheap monitors flicker; they should
- not be bought.
-
- 4 Text on the screen should be large
- enough to be read comfortably. Special
- consideration should be given to staff who
- have impaired eyesight.
-
- 5 The user must control settings such as
- brightness and contrast. The monitor
- should tilt and swivel. Few modern PCs
- should fail the test.
-
- 6 The screen should not be subject to
- intrusive reflections. Usually this simply
- means closing blinds.
-
- 7 Desks should not be shiny.
-
- 8 Seats should have adjustable seat
- heights and backs. Users should be able to
- swivel and roll gleefully.
-
- 9 Footrests should be available on request.
-
- 10 Document holders should be available
- on request. Holders should be placed by
- the side of the screen so that the user can
- read and type easily. Consider scanning
- text rather than retyping. Flatbed scanners
- are cheap and effective.
-
- 11 Consider issues such as screen
- radiation, low humidity and excessive heat if
- staff develop rashes or ill-health.
-
- Software must be designed to look after the
- user...so here are a few tips for managers,
- analysts and programmers:
-
- 1 Software must be suitable for the task. So
- don't force your users to use old Word
- Processors for spreadsheet functions.
-
- 2 It must be easy to use and adaptable to
- the user's experience. This means help,
- preferably context sensitive, to help
- beginners and 'fastpaths' for the old hands.
-
- 3 Feedback is essential. If the PC is doing
- something, the user must know. The
- Window's hourglass is a good example of
- this.
-
- 4 The screen should be intuitive. So plan
- the screen to suit the user and his workflow
- - not to suit the programmer.
-
- What should the user do?
-
- Be proactive - after all it is your mental and
- physical well-being that is at stake. Do not
- suffer in silence - PCs and off-the-shelf
- software are very cheap, much cheaper for
- your company than you taking days off sick.
-
- If you are suffering ill-health, and cannot
- easily fathom out why, keep a diary of what
- you suffer and when. See if certain events
- occur that trigger your illness.
-
- For instance:
- 1 Do your hands or back hurt after being
- asked to type long documents.
-
- 2 Do you get migraines or rashes after busy
- spells in front of a PC?
-
- 3 Do you suffer neck pains?
-
- The list could go on and on.
-
- Some things to watch out for:
-
- 1 Slow PCs cause stress. Your PC should
- be able to keep up with you; if it can't, ask
- for a more powerful one. PCs running
- Windows and the latest (1993) software
- need to be 486DXs with 8MB of RAM.
-
- 2 Slow mainframes are more of a problem
- because of their cost - but you should still
- complain. There might be a simple solution.
-
- Have a nice day!
- David Warner. Datasaurus Ltd.
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