B) PRIOR to USING tv-capture-wdm-6-14-01-6184v1.exe
C) USING tv-capture-wdm-6-14-01-6184v1.exe
D) ISSUES YOU MAY ENCOUNTER
E) CONTACT INFORMATION
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tv-capture-wdm-6-14-01-6184v1.exe
TV Tuner/Capture WDM Drivers
February 2003
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A) SUPPORTED ATI PRODUCTS
The software included in this package is for Microsoft Windows Millennium, Windows 2000, and Windows XP. This software provides TV Tuner and Capture support for ALL-IN-WONDER and VIVO product configurations.
This software is not required for "graphics only” products.
This software should be installed in conjunction with the corresponding Recommended ATI Display Driver (ati.com) for your product.
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B) PRIOR to USING tv-capture-wdm-6-14-01-6184v1.exe
We suggest the following installation order,
1- tv-capture-wdm-6-14-01-6184v1.exe
2- DO NOT RESTART Windows
3- Recommended ATI Display Driver
4- RESTART Windows
The Recommended ATI Display Drivers may be installed prior to installing tv-capture-wdm-6-14-01-6184v1.exe, however you may encounter UNKNOWN DEVICES during NEW HARDWARE detection. This is known to occur with fresh installs of Windows Millennium.
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C) USING tv-capture-wdm-6-14-01-6184v1.exe
Overview
There are two phases to the installation of a driver that has been downloaded from the ATI WEB site.
The first phase occurs when you run the tv-capture-wdm-6-14-01-6184v1.exe program.
This phase creates a temporary directory on the system disk and unpacks all the individual files that make up the ATI software bundle.
In the second phase the ATI SETUP program is launched from the temporary directory created in the first phase. ATI SETUP installs the software (from the temporary directory) into the operating system.
Steps
a) You must download tv-capture-wdm-6-14-01-6184v1.exe and save it to a directory on your systems hard disk.
For example C:\temp is a common directory used to initially save a file into.
b) Once you have downloaded tv-capture-wdm-6-14-01-6184v1.exe,
- Close all programs
- Click the START button and select the RUN menu item.
- Click the BROWSE button.
- Browse to the directory where tv-capture-wdm-6-14-01-6184v1.exe was saved.
- Select tv-capture-wdm-6-14-01-6184v1.exe and click OK to run the program.
- Follow the instructions on the screen.
! The individual files will be unpacked and placed into a directory on your hard disk. The default path for this directory is C:\ATI\support\ tv-capture-wdm-6-14-01-6184v1\
! After copying the files to the hard disk the INSTALLATION program will launch. You may choose to abort the INSTALL process at this point. (If you abort, no software will be installed into Windows.)
Manual Installation instructions after running tv-capture-wdm-6-14-01-6184v1.exe
- Start Windows.
- Click the START button.
- Click the RUN menu item.
- Click the BROWSE button. Browse to the directory where the files were unpacked after running tv-capture-wdm-6-14-01-6184v1.exe. (The default directory is C:\ATI\support\tv-capture-wdm-6-14-01-6184v1)
- Select SETUP.EXE and press OK.
- Follow the instructions displayed in the help.
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D) ISSUES YOU MAY ENCOUNTER:
"UNKNOWN DEVICE" when NEW HARDWARE is detected
If you install the Recommended ATI Display Driver (ati.com) before installing tv-capture-wdm-6-14-01-6184v1.exe you may encounter UNKNOWN DEVICES when restarting the computer.
If this occurs,
- Select CANCEL for all UNKNOWN DEVICES that are detected
- Install tv-capture-wdm-6-14-01-6184v1.exe
- Restart the computer
"MISSING FILE" MESSAGE During Install
During installation of this software you may see a message which indicates a driver file cannot be found. Typically this will occur after the system has been restarted and the NEW HARDWARE is being detected.
To work around this issue you must
- BROWSE to the directory where the new drivers were unpacked. By default this directory will be C:\ATI\support\ tv-capture-wdm-6-14-01-6184v1\
- BROWSE to the directory that is appropriate for your Operating System. For example
C:\ATI\support\ tv-capture-wdm-6-14-01-6184v1\Wdm_xp If your OS = Window XP
OR
C:\ATI\support\ tv-capture-wdm-6-14-01-6184v1\Wdm_2k If your OS = Windows 2000
OR
C:\ATI\support\ tv-capture-wdm-6-14-01-6184v1\Wdm_9x If your OS = Windows Millennium or Windows 98SE
- Once the appropriate directory is selected click OK, then OK again to copy the file to the system.
VERSION CONFLICTS
When installing Display Drivers or Software a "Version Conflict" message may appear multiple times during the installation.
If you encounter a "VERSION CONFLICT" message while installing this display driver select the "NO" option to proceed.
* Selecting "NO" will ensure that the components of this driver bundle will replace your existing driver components.
* Selecting "YES" will result in a MIX of new and old driver components, which is undesirable
CONFIRM FILE REPLACE
When installing Display Drivers or Software a "Confirm File Replace" message may appear multiple times during the installation.
If you encounter a "Confirm File Replace" message while installing this display driver select the "YES" option to proceed.
Selecting "YES" will ensure that all the components of this driver bundle will replace your existing driver components.
TV PLAYER FAILED TO INITIALIZE VIDEO, running ATI MULTIMEDIA CENTER
Some ATI display drivers will not recognize or function with the software contained in tv-capture-wdm-6-14-01-6184v1.exe. If you experience problems with your TV or Capture application be sure to install the Recommended ATI Display driver (ati.com).
If problems continue and you are using the Recommended ATI Display driver open DEVICE MANAGER >> Sound, Video and game controller to ensure that all ATI WDM components (Listed below) are present and functioning properly. The properties for each device MUST state that "This device is working properly"
ATI Specialized PCD WDM VBI Codec
ATI WDM Rage Theater Audio
ATI WDM Rage Theater Video
ATI WDM TV Audio Crossbar
ATI WDM TV Tuner
Specialized MVD WDM VBI Codec
If any device is not working properly,
- Select and remove all of the ATI components shown under Sound, Video and game controller
- Close DEVICE MANAGER
- DO NOT restart the system
- install tv-capture-wdm-6-14-01-6184v1.exe
- Restart the system
NOTE: DirectX 8.1 must be installed for Windows 2000 and Windows Millennium!