ocr: Frequently Asked Contacting Us Questions Q. When I'm done running or installing a program, the SmartCDO browser disappears. Where does it go? Software USA Customer Service Hours: A. The SmartCDO has a "no-bounce" feature for your convenience. It is still running, but not in the "front" window. Click on your task manager to restart it. Monday through Friday 7:30am - 4:30pm PST Q. Ireceive a "Writing Disk Error" during the installation (diskettes). A. This error is most often caused by a full hard drive. You may need to make some room Customer Service on your hard drive. You will need approximat ...