ocr: Frequently Asked Contacting Us Questions Q.Itriedr running the "SMARTCD.EXE" program and my IBM/PC "freezes up". What dol Ido? Software USA Office Hours: A. With some computers running WindowsTM: 3.1x and limited memory configurations, the Smart CDTM program will run into a "repeating-loop". All youl have to do to break this loop is to Monday through Friday press the "Ctrl+Alt+Del" keys at the same time. This will bring up a blue DOS screen with further 7:30 am - 4:30pm PST instructions (usually to press the "Enter" key). Q.Ireceive a "Writing Disk Error" during the installation (diskettes). C ...