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SUPPORT.TXT
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1997-04-10
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Iomega's Automated Help Systems
Internet Home Page . . . . . . . . . http://www.iomega.com
America Online(tm) . . . . . . . . . Keyword: Iomega
Microsoft Network . . . . . . . . . GoWord: Iomega
Select "Go" - "Other Locations" and type in "Iomega".
Automated FAX Help . . . . . . . . . (801) 778-5763
(U.S. & Canada - Available 24 hrs)
Automated E-Mail . . . . . . . . . . support@iomega.com
(Please type "Zip" or "Jaz" in the subject header when
sending your E-mail)
Iomega Bulletin Board (24 hours) . . . (801) 778-5888
8,N,1; 9600 baud and above; ANSI (Download only)
Repair and Return Information . . . . (801) 779-6100
(No technical support information is available at this
number.)
One-on-One Iomega Technical Support
One-on-One Technical Support is free of charge for issues
Iomega determines relate to a defect in an Iomega product.
Other issues are charged at the rate of $14.99 for Zip
products or $19.99 for Jaz products. You can call
1-888-4-IOMEGA, toll-free, to charge the support cost to
your credit card (VISA, MasterCard, American Express, or
Discover), or you can call 1-900-4-IOMEGA (for Zip), or
1-900-988-4747 (for Jaz), to put the support cost on your
phone bill. Either way, the charge will be reversed if your
issue is found by Iomega to be due to a product defect.
Iomega's highly trained technical support associates are
ready to take your call Monday through Friday from 6 a.m.
to 6 p.m. Mountain time (U.S. & Canada only).
European Customer Support
Automated FAX Help . . . . . . . . . ++353-1-8075-060
(Europe - Available 24 hours)
Automated E-Mail . . . . . . . . . . eurosupport@iomega.com
(Please type "introduction" in the subject header
when sending your E-mail)
Iomega Bulletin Board (Europe) . . . ++353-1-8075-080 or
(Europe - 24 hours) ++49-2957-792990
Customer Support FAX - Incoming . . . ++353-1-8075-075
(Europe - 24 hours)
Customer Service and Technical Support
(International) . . . . . . . ++353-1-8075-170
European Customer Support Mailing Address:
Iomega Ireland
Fingal House
Dublin Street
Swords
Co. Dublin
Ireland
European Freephone Numbers
A - 0660-5541 I - 1678-77476
B - 08007-1219 IRL - 1800-688-500
CH/D - 0800-55-8091 L - 0800-2009
CH/F - 0800-55-2447 N - 800-11677
CH/I - 0800-55-2446 NL - 06-022-2861
D - 0130-829446 P - 05055-3003
DK - 8001-8860 PL - 00800-353-1201
E - 900-99-3538 S - 020-793128
F - 0800-916051 SA - 0800-99-42-18
GB - 0800-973194 SF - 08001-13501
GR - 00800-353-12001