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1997-12-16
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What's New in VirusScan for Windows 95 v3.1.4 (3011)
Copyright 1994-1998 by McAfee Associates, Inc.
All Rights Reserved.
Thank you for using McAfee's VirusScan for Windows 95.
This What's New file contains important information
regarding the current version of this product. It is
highly recommended that you read the entire document.
McAfee welcomes your comments and suggestions. Please
use the information provided in this file to contact us.
___________________
WHAT'S IN THIS FILE
- New Features
- Known Issues
- Installation
- Documentation
- Frequently Asked Questions
- Contact McAfee
____________
NEW FEATURES
1. VirusScan detects unknown macro viruses by using
heuristic scanning technology. It reports any unknown
macro virus it detects as a "PROBABLE MACRO VIRUS."
2. VirusScan can detect and clean macro virus infections
in password-protected Microsoft Excel 95 files without
removing or compromising the password protection.
3. VirusScan can now detect macro viruses in password-
protected German, French, Dutch, Italian, and
Japanese (as well as English) Microsoft Office
(Word 7.0) files.
VirusScan scans nearly all password-protected files.
If it is not able to scan a password-protected file
(for example, if the file is in a language VirusScan
doesn't recognize), it displays an alert message on
the Virus Found page and marks the file "Not scanned"
in the Infected Items Found list.
4. If a password-protected Word 7.0 (Word for Office 95)
file is infected by a virus that can plant its own
password, VirusScan now cleans the file and removes the
password.
If a password-protected Word 7.0 or (Word for Office 95)
file is infected by a virus that cannot plant its own
password, VirusScan now cleans the file without
disturbing the password.
* NEW VIRUSES DETECTED *
The 3000 series DATs included with this version of VirusScan
do not work with VirusScan v2.x. Do not use 3000 series DATs
with VirusScan v2.x products.
This DAT file detects the following 135 new viruses.
Locations that have experienced particular problems
with specific viruses are also identified.
ALIA
ALLIANCE.C
ALLIANCE.D
ALLIANCE.E
ANXIETY.POPPY Europe, Internet
APPDER.K
APPDER.L
APPDER.M
APRIL.BOO
BOMB_ACK_TROJAN
CAP.BB
CAP.BC
CAP.BD
CAP.BE
CAP.BF
CAP.BG
CAP.BH
CAP.BI
CAP.BJ
CAP.BK
CAP.BL
CAP.BM
CAP.BN
CAP.BO
CNTV
COLORS.BU
COLORS.BV
COLORS.BW
CREMA.A
DWMVCK1.A
EASY.B
EBOLA
EMT.B
ENFK:KIT
ERASER.S:TW
ETERNITY.566
FROGGIE_TROJAN
GEE_ZEE.464 Pakistan
GOODNIGHT.H
GOODNIGHT.I
HOLIDAY.3000
HORN.A
HYBRID.L
HYBRID.M
INEXIST.A
IRISH.R
IRISH.S
JERM.A United Kingdom
JOHNNY.P
KILLLUF.A
KILLLUF.B
LAMAH.A:BR
LORD.A The Netherlands
MARKT.1548
MDMA.AC
MDMA.AD
MG.A
MG.B
MUCK.Y
MUCK.Z
MUCK.AA
MUCK.AB
MUCK.AC
MUCK.AD
MUCK.AE
MUCK.AF
MUCK.AG
MUCK.AH
MUCK.AI
NJ-WMDLK1-INTENDED
NO_VA.A Brazil
NPAD.DU
NPAD.DV
NPAD.DW
NPAD.DX
NPAD.DY
NPAD.DZ
NPAD.EA
NPAD.EB
NPAD.EC
NPAD.ED
NPAD.EE
NPAD.EF
NPAD.EG
NPAD.EH
NPAD.EI
NPAD.EJ
NPAD.EK
NPAD.EL
NPAD.EM
NPAD.EN
PAYCHECK.H
PITER.529 DROPPER (CORRUPTED)
PLUSHAD.A
RAMSES.A
RAPI.AN2
RAPI.AO
RAPI.AO1
RAPI.AO2
SAILOR.1107/1113
SAVER.B:DE
SCHUMANN.D:DE
SHADOW.A
SHEK_TROJAN
SHOWOFF.CJ
SHOWOFF.CK
SHOWOFF.CL
SPANSKA.4250 Internet
SPYVIR.181
SPYVIR.DROPPER
SWITCHER.I
TAMAGO.A Brazil, very widespread
TARAZONA.985
TEMPLE.J
TOTEN.B:DE Germany
TWOLINES.S
TWOLINES.S1
UGUR.1297
UGUR.1320
UKA.A Indonesia
VENENO.B:ES
WAZZU.DG
WAZZU.DH
WAZZU.DI
WPCB.2793
WPCB.3207
X97M/IMPORT.A The Netherlands
XM/LAROUX.P
XM/LAROUX.U
XM/LAROUX.V
XM/LAROUX.W Latvia
XM/LAROUX.AA
XM/LAROUX.AC
XM/NINJA.A Japan
YAKA.A Indonesia
* NEW VIRUSES CLEANED *
This DAT file cleans the following 122 new viruses.
Locations that have experienced particular problems
with specific viruses are also identified.
ALLIANCE.C
ALLIANCE.D
ALLIANCE.E
APPDER.K
APPDER.L
APPDER.M
APRIL.BOO
CAP.BB
CAP.BC
CAP.BD
CAP.BE
CAP.BF
CAP.BG
CAP.BH
CAP.BI
CAP.BJ
CAP.BK
CAP.BL
CAP.BM
CAP.BN
CAP.BO
COLORS.BU
COLORS.BV
COLORS.BW
CREMA.A
DWMVCK1.A
EASY.B
EMT.B
ENFK:KIT
ERASER.S:TW
GEE_ZEE.464
GOODNIGHT.H
GOODNIGHT.I
HOLIDAY.3000
HORN.A
HYBRID.L
HYBRID.M
INEXIST.A
IRISH.R
IRISH.S
JERM.A
JOHNNY.P
KILLLUF.A
KILLLUF.B
LORD.A
MARKT.1548
MDMA.AC
MDMA.AD
MG.A
MG.B
MUCK.Y
MUCK.Z
MUCK.AA
MUCK.AB
MUCK.AC
MUCK.AD
MUCK.AE
MUCK.AF
MUCK.AG
MUCK.AH
MUCK.AI
NJ-WMDLK1-INTENDED
NO_VA.A Brazil
NPAD.DU
NPAD.DV
NPAD.DW
NPAD.DX
NPAD.DY
NPAD.DZ
NPAD.EA
NPAD.EB
NPAD.EC
NPAD.ED
NPAD.EE
NPAD.EF
NPAD.EG
NPAD.EH
NPAD.EI
NPAD.EJ
NPAD.EK
NPAD.EL
NPAD.EM
NPAD.EN
PAYCHECK.H
PLUSHAD.A
RAMSES.A
RAPI.AN2
RAPI.AO
RAPI.AO1
RAPI.AO2
SAVER.B:DE
SCHUMANN.D:DE
SHADOW.A
SHOWOFF.CJ
SHOWOFF.CK
SHOWOFF.CL
SPANSKA.4250 Internet
SPYVIR.181
SWITCHER.I
TAMAGO.A Brazil, very widespread
TARAZONA.985
TEMPLE.J
TOTEN.B:DE
TWOLINES.S
TWOLINES.S1
UGUR.1297
UGUR.1320
UKA.A
VENENO.B:ES
WAZZU.DG
WAZZU.DH
WAZZU.DI
WPCB.2793
WPCB.3207
X97M/IMPORT.A
XM/LAROUX.U
XM/LAROUX.V
XM/LAROUX.W
XM/LAROUX.AA
XM/LAROUX.AB
XM/NINJA.A Japan
YAKA.A
____________
KNOWN ISSUES
1. If you uninstall ScreenScan, Windows changes your
default screen saver to None. To choose a screen saver
to use, right-click anywhere on your desktop, then
choose Properties from the shortcut menu that appears.
Next, click the Screen Saver tab in the Display
Properties dialog box, then choose a new screen saver
from the Screen Saver list. Click OK to use the screen
saver you chose.
2. Using MS-DOS memory managers might cause VirusScan for
Windows 95 to falsely detect viruses in memory. Since
Windows 95 no longer requires MS-DOS memory managers,
you can eliminate false warnings by preceding each line
in your CONFIG.SYS file that includes settings for an
MS-DOS memory manager with REM. This deactivates the
memory manager. To learn more about working with your
CONFIG.SYS file, see your MS-DOS or Windows
documentation.
3. To create a VirusScan Emergency Disk, you must first
create a bootable floppy disk using the following
command at a DOS prompt:
c:\>FORMAT A: /S/U
4. If you protect VShield or any scan task with a password,
you will be prompted to enter your password whenever you
launch an associated program. Use your mouse to click in
the text field provided in order to enter the
password -- keyboard shortcuts will not work. Microsoft
acknowledges this issue in its Knowledge Base Article ID
#Q84133. To close the password verification dialog box,
click Cancel.
5. The Status properties page for VShield Properties can
only be updated by closing and reopening VShield's Task
Properties window.
6. ScreenScan will stop scanning after it detects a
virus and prompt you to launch VirusScan. If you have
additional viruses on your system, ScreenScan will not
notify you until the next time it activates. McAfee
recommends that you scan and clean your entire system
with VirusScan whenever ScreenScan detects a virus.
7. Disk defragmentation programs move files as they work to
maximize hard disk efficiency. If you have VShield,
VirusScan or other applications active during a disk
defragmentation operation, your disk defragmentation
program might tell you that it cannot find the active
application files. This is normal and does not mean that
the files do not exist. To avoid error messages like
this, close all open applications and such memory-
resident programs as VShield, then run your disk
defragmentation operation again.
8. If you unzip a virus-infected file in a directory on a
Novell server, VShield does not detect the infection as
the file is created. For maximum security, use VirusScan
to scan the Novell server after you have extracted the
files to the server.
9. If you press CTRL+ALT+DEL to shut down a Windows 95
system with VShield or any other VxD enabled, Windows
does not shut down. Instead, Windows disables VShield or
the active VxD. To shut down your computer, you must
press CTRL+ALT+DEL again. This is a known issue with
Microsoft's Windows 95 operating system.
____________
INSTALLATION
* INSTALLING THE PRODUCT *
1. Do one of the following:
- If installing from diskette or compact disc, insert it
into your floppy disk drive or CD-ROM drive.
- If installing from files downloaded from a BBS or the
McAfee website, decompress the zipped files into a
directory on the network or your local drive.
2 Choose Run from the Start menu.
3. If installing from diskette, type x:\setup.exe where x
is the drive in which you placed the diskette. Click OK.
If installing from compact disc, type x:\win95\setup.exe
where x is the drive in which you placed the CD-ROM.
Click OK.
If installing from downloaded files, type
x:\path\setup.exe where x:\path is the location of the
files (for example, C:\DOWNLOAD\SETUP.EXE). Click OK.
4. Follow the on-screen installation instructions to
complete VirusScan installation.
* PERFORMING A SILENT INSTALLATION *
To perform a "silent" installation of this product,
with minimal user interaction and with all default or
"Typical" installation settings, add -s (i.e., SETUP.EXE -s)
to the setup command when you install the product.
Network administrators can customize the silent
installation feature by following these steps:
1. Check the Windows directory to ensure that a
file named SETUP.ISS does not already exist. If
one does, rename it, back it up, or delete it.
2. Run SETUP.EXE with the -r switch, (i.e.,
SETUP.EXE -r).
3. Select the components you want to install
during the silent installation. Your choices will
be recorded.
Note: If a virus is detected during the recording of a
silent install, both the recording and the install will
abort.
4. Finish the installation.
Result: A SETUP.ISS file is created in the Windows
directory that has your installation options recorded.
Use this file to install all product files to the same
installation directory on every client machine.
The .ISS file specifies the installation directory under
the [SdSetupType-0] header, szDir parameter, which was
recorded in step 3. This overrides the default
installation directory on each client machine, which
might vary according to operating system. Having the
same directory name on every client helps to ease
administration in the future; for example, you might
assign all client machines the directory C:\ANTIVIRUS.
Note: If, however, you want to allow SETUP.EXE to
determine where to locate the installed files, modify
the SETUP.ISS file so that the target machine will
disregard the szDir, as follows:
A. Locate the section [SdSetupType-0] in the
SETUP.ISS file and go to the line: Result = xxx.
The actual value will most likely be 301, 302,
or 303, depending on what options you selected
durin the ISS file creation process.
B. Add 100 to this number so that, for example, 301
becomes 401. This tells each target machine to
disregard the szDir and assign a directory according
to its own particular operating system.
5. Copy the installation files onto a local or mapped
drive; then rename, back up, or delete the SETUP.ISS
file.
Note: You cannot perform a silent install from
multiple media because the silent operation will be
compromised when the install prompts the user for
more media.
6. Copy the new SETUP.ISS from the Windows directory
to the location of the installation files.
Note: The file used for the silent installation,
SETUP.ISS, is product-specific. For example, you
cannot use a SETUP.ISS file created by a
VirusScan for Windows 95 installation for a
VirusScan for Windows NT installation.
7. Run SETUP.EXE with the -s switch (i.e.,
SETUP.EXE -s).
Note: If you do not specify a "recorded" answer for
all dialog boxes during the initial installation, the
silent installation will fail.
8. When the silent installation is complete, the machine
reboots automatically if recorded to do so.
* PRIMARY PROGRAM FILES FOR VIRUSSCAN FOR WINDOWS 95 *
Note: Depending on the type of license you purchased, some
of these files may not be installed.
Files located in the Install directory:
=======================================
1. Installed for VShield/Scan32/DOS/ScreenScan:
README.1ST = License and registration
information
CLEAN.DAT = Virus clean definition data
MCALYZE.DAT = Virus definition data
NAMES.DAT = Virus names definition data
SCAN.DAT = Virus scan definition data
ADVGUI.DLL = Advanced interface library
file
MCGUI32.DLL = AV Console library file
S95EXT.DLL = Library file
CFGCOM32.DLL = Library file
INETWH16.DLL = Internet library help file
INETWH32.DLL = Internet library help file
AVCONSOL.EXE = VirusScan Console program
file
MCECOM.EXE = Electronic Commerce program
file
CHKVXD.EXE = VShield virtual device
CONFIG32.EXE = VirusScan configuration
program
SETBROWS.EXE = Set browser program
VIRLST32.EXE = McAfee Virus List
VALIDATE.EXE = McAfee file validation
program
VSECOMR.EXE = Electronic Commerce program
file
WCMDR.EXE = Windows Commander program
driver checking utility
AVCONSOL.HLP = AV Console help file
SCAN32.HLP = Scan32 help file
PHONELIST.INI = Electronic commerce file
AVCONSOL.INI = AV Console initialization
file
WCMDR.INI = Windows Commander
configuration settings
WCMDRSIL.INI = unInstallShield helper
configuration
DELSL?.ISU = Uninstall file
PACKING.LST = Packing list
FAXFORM.TXT = Fax registration form
RESELLER.TXT = McAfee authorized resellers
WHATSNEW.TXT = What's New document
2. Installed for VShield/Scan32:
DPMI16.DLL = 16-bit DOS protected mode
interface library
DPMI32.DLL = 32-bit DOS protected mode
interface library
MCALYZE.DLL = Library files
MCCOD32.DLL = Library files
MCKRNL32.DLL = Library files
MCSCAN32.DLL = Library files
MCUTIL32.DLL = Library files
VSECOM.DLL = Library files
3. Installed for VShield:
CONFIG32.EXE = VShield configuration
program
VSHWIN32.EXE = VShield engine
DEFAULT.VSH = Default VShield settings
4. Installed for Scan32:
SHUTIL.DLL = Run-time support library
SCAN32.EXE = VirusScan for Windows 95
program
DEFAULT.VSC = Default Scan32 settings
ALLDRIVE.VSC = Scan32 settings file
SCAN_C.VSC = Scan32 settings file
5. Installed for Emergency Disk Creation Utility:
SCAN.EXE = MS-DOS scan program
SCANPM.EXE = Protected mode scanner
EDISK.EXE = Emergency Disk creation
utility
GETREPLY.EXE = Emergency diskette program
component
EDAT.1 = Emergency Disk batch file
EDAT.2 = Emergency Disk program
information file
EDAT.3 = Emergency Disk file
EDAT.4 = Emergency Disk file
EDAT.5 = Emergency Disk file
EDAT.6 = Emergency Disk file
ESCAN.BAT = Emergency Disk file
EDISK.SCR = Emergency Disk script
MCKRNL16.DLL = Emergency Disk library file
MCUTIL16.DLL = Emergency Disk library file
EMSCAN.DAT = Virus scan definition data
EMCLEAN.DAT = Virus clean definition data
EMNAMES.DAT = Virus names definition data
6. Installed for ScreenScan:
MCKRNL32.DLL = Library file
MCUTIL32.DLL = Library file
SCRSCANP.DLL = Library file
SCRSCANR.DLL = Library file
DUNZIP32.DLL = ScreenScan compression
library file
DZIP32.DLL = ScreenScan compression
library file
SCRSCAN.EXE = ScreenScan program file
SCRSCAN.HLP = ScreenScan help file
Files located in WINDOWS directory:
==========================================
SECCAST.ICO = Secure Cast icon
Files located in WINDOWS\SYSTEM directory:
==========================================
1. Installed for VShield/Scan32/DOS:
MCAFECOM.DLL = McAfee Electronic
Commerce library file
2. Installed for VShield/Scan32:
MCKRNL.VXD = Detection virtual device
driver
MCSCAN32.VXD = Detection virtual device
driver
MCUTIL.VXD = Support virtual device
driver
3. Installed for VShield:
VSHIELD.VXD = Detection virtual device
driver
VSHINIT.VXD = VShield virtual device driver
Files located in the WINDOWS\HELP directory:
============================================
1. Installed for VShield:
VSHLDCFG.HLP = VShield help
2. Installed for Scan32:
SCANEXT.HLP = Scan32 Extension help
* TESTING YOUR INSTALLATION *
The Eicar Standard AntiVirus Test File is a combined
effort by anti-virus vendors throughout the world to
come up with one standard by which customers can verify
their anti-virus installations. To test your
installation, copy the following line into its own
file and name it EICAR.COM.
X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H*
When done, you will have a 69- or 70-byte file.
When VirusScan is applied to this file, SCAN will report
finding the EICAR-STANDARD-AV-TEST-FILE virus.
THIS IS NOT A VIRUS. However, users often have the need to
test that their installations function correctly. The anti-
virus industry, through the European Institute for Computer
Antivirus Research, has adopted this standard to
facilitate this need.
Please delete the file when installation testing is
completed so unsuspecting users are not unnecessarily
alarmed.
_________________________________
MANUALLY UNINSTALLING THE PRODUCT
McAfee recommends using VirusScan's uninstall program
provided. You can access the uninstaller from the Start menu
in Programs/McAfee VirusScan. If, however, UNINSTALLER.EXE
is not present on your system, follow the instructions
outlined below to manually uninstall VirusScan:
1. Remove VirusScan from the AUTOEXEC.BAT file:
1. Go to the System Configuration Editor window by
typing SYSEDIT in the Start/Run dialog box and press
Enter.
2. In the first file, the AUTOEXEC.BAT, delete the
VirusScan entry and the @IF ERRORLEVEL 1 PAUSE line
if present.
3. Save the changes and close the System Configuration
Editor window.
2. Remove VirusScan icons:
The VirusScan icons can be removed from the Taskbar
properties page in Start/Settings/Taskbar. Follow the
instructions below to remove VirusScan icons.
1. From the Taskbar properties page, click Remove.
2. Highlight the McAfee VirusScan folder.
3. Click the Remove button to remove the icons.
4. Click OK.
3. Edit the Registry:
1. To get to the Registry, type REGEDIT in the
Start/Run dialog box and press Enter.
2. In HKEY_CLASSES_ROOT, delete the key "VirusScan"
from the following:
comfile\\shell\\VirusScan
Directory\\shell\\VirusScan
Drive\\shell\\VirusScan
exefile\\shell\\VirusScan
Excel.Addin\\shell\\VirusScan
Excel.Chart.5\\shell\\VirusScan
Excel.Chart.8\\shell\\VirusScan
Excel.Macrosheet\\shell\\VirusScan
Excel.Sheet.5\\shell\\VirusScan
Excel.Sheet.8\\shell\\VirusScan
Excel.Template\\shell\\VirusScan
Excel.Workspace\\shell\\VirusScan
Excel.XLL\\shell\\VirusScan
WinZip\\shell\\VirusScan
Word.Document.6\\shell\\VirusScan
Word.Document.8\\shell\\VirusScan
Word.Template\\shell\\VirusScan
Delete the key "VSConfigFile"
Delete the key "VSHConfigFile"
3. In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\
CurrentVersion\Run, delete the name "Vshwin32EXE".
4. In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\
CurrentVersion\RunServices, delete the name
"Vshwin32EXE".
5. In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\
CurrentVersion\Uninstall, delete the key "VirusScan".
6. Exit the Registry Editor by choosing the REGISTRY
option from the File Menu and selecting the EXIT
option.
4. Delete VirusScan files and directories.
1. Using CTRL+ALT+DEL, end the VSHWIN32.EXE task.
2. Delete the McAfee directory under Program Files.
3. From \Windows\system directory, remove the following
files:
MCKRNL.VXD
MCSCAN32.VXD
MCUTIL.VXD
VSHIELD.VXD
5. VirusScan is uninstalled. Reboot your system for the
changes to take effect.
_____________
DOCUMENTATION
For more information, refer to the VirusScan User's Guides,
included on the CD-ROM versions of this program or available
from McAfee's BBS and FTP site. These files are in Adobe
Acrobat Portable Document Format (.PDF) and can be viewed
using Adobe Acrobat Reader. This form of electronic
documentation includes hypertext links and easy navigation
to assist you in finding answers to questions about your
McAfee products.
Adobe Acrobat Reader is available on CD-ROM in the ACROREAD
subdirectory. Adobe Acrobat Reader also can be downloaded
from the World Wide Web at:
http://www.adobe.com/acrobat/readstep.html
VirusScan and ScreenScan documentation can be downloaded
from McAfee's BBS or the World Wide Web at:
http://www.mcafee.com
For more information on viruses and virus prevention,
see the McAfee Virus Information Library, MCAFEE.HLP,
included on the CD-ROM version of this product or
available from McAfee's BBS and FTP site. A ViaGraphix
Interactive Anti-virus Training program also is
available on the CD-ROM version, or can be purchased
from the McAfee website.
__________________________
FREQUENTLY ASKED QUESTIONS
Regularly updated lists of frequently asked questions
about McAfee products also are available on McAfee's
BBS, website, and CompuServe and AOL forums.
Q: When my screen saver starts, I suddenly see a lot
of activity on my hard disk. What's happening? How do
I stop this activity?
A: VirusScan's ScreenScan component is designed to scan
your hard disk for viruses when your computer is idle.
To do so, it starts a screen saver, then begins a scan
operation. The hard disk activity you see is ScreenScan
examining your hard disk for viruses.
To deactivate ScreenScan, follow these steps:
1. Move your cursor to the Windows 95 desktop, then
click your right mouse button.
2. Choose Properties from the shortcut menu that
appears.
3. Click the ScreenScan tab in the Display Properties
dialog box.
4. Clear the Enable Scanning While in Screen Saver Mode
check box.
Q: Why are my scheduled scan tasks not performed?
A: If you have configured a scheduled scan and it does
not take place on schedule, you probably did not
have the VirusScan Console open when the scan was to
take place. The VirusScan Console must be open (it may
be minimized) in order for the scan to take place.
Q: VirusScan detected a virus on my system, but it is not
a document, spreadsheet, or executable file (.EXE, .COM,
.DO?, .XL?). Therefore, I suspect it might be a false
detection. What can I do to verify a detected virus?
A: If you suspect a false detection on a non-executable
file, run VirusScan's command line scanner, SCAN.EXE,
to verify an infection. If VirusScan for Windows 95
detects a virus and SCAN.EXE does not, please download
the latest DAT files to upgrade your virus definition
files and scan your system again. If VirusScan still
detects a virus that you suspect to be a false
detection, please report the issue to McAfee technical
support.
Q: I would like to electronically purchase and download
the latest version of VirusScan for Windows 95. I do
not want to give my credit card information over the
Internet for security purposes. Can I purchase
VirusScan via modem and download the product via the
Internet?
A: Yes. The first time you download VirusScan for
Windows 95, the McAfee electronic Wizard will prompt
you to select the transmission method you prefer to
download and to transmit your encrypted credit card
information.
At the Transaction Connection Type dialog box, select
Internet to download your order via the Internet.
At the Security Connection Type dialog box, select
Direct Dial Modem to transmit your credit card
information via modem.
Q: I have created my own Emergency diskette without using
the Emergency Disk creation utility. How must I optimize
my emergency disk's performance?
A: To enable your own Emergency Disk, you must create a
CONFIG.SYS file on the boot diskette and add the
following lines:
[CONFIG.SYS]
DEVICE=HIMEM.SYS
DOS=HIGH
Add the HIMEM.SYS file from the DOS directory or if you
are using Windows 95 system files, add HIMEM.SYS from
the \WINDOWS\COMMAND directory to the boot diskette.
Note: For detailed instructions on creating an Emergency
diskette, refer to the instructions outlined in the
electronic documentation (.PDF file) included in your
VirusScan package.
Q: I moved a .VSC file to my Startup folder.
Whenever I turn on my PC, it launches VirusScan for
Windows 95, but it does not begin scanning. How can I
make it start scanning automatically?
A: You need to customize your options. Take these
steps:
1. Navigate to the location of the saved .VSC file.
2. Right-click on the .VSC file to reveal the
Context Menu.
3. From the Context Menu, select Properties.
4. Select the Detection Tab on the property sheet.
5. Check the Start Automatically box.
6. Click OK.
Q: When VirusScan for Windows 95 is launched, how does it
determine the default settings?
A: VirusScan for Windows 95 default settings may be
found in the DEFAULT.VSC file located in the install
directory.
Q: What are the possible error codes returned by
CHKVXD.EXE?
A: The possible CHKVXD.EXE error level codes and their
descriptions are listed below:
65535(-1)= VShield not installed
0 = VShield enabled
1 = VShield disabled
Q: How can I tell that ScreenScan is working?
A: ScreenScan does not alert you when it is scanning your
system. However, if you enable the logging option during
your configuration, all ScreenScan activity will be
recorded in a log file in the Installation directory.
Q: How can I scan multiple or network drives with
VirusScan 95?
A: You can configure scans of multiple or network drives
from the Detection property page. To see the page,
choose Advanced from the Tools menu in VirusScan. To
scan more than one drive or a network drive, follow
these steps:
1. Click the Detection tab.
2. Click Add.
3. Do one of the following:
- To add all network drives to the Detection list,
click Select Item to Scan, then select All
Network Drives.
- To add drives to the Detection list, click Select
Drive or Folder to Scan. Enter a drive letter or
click Browse to locate the drive you want
scanned.
4. Click OK.
5. Repeat this procedure to add more drives to the
Detection list.
6. Choose Save Settings from the File menu to save your
settings.
Q: Can I update McAfee's data files to detect new viruses?
A: Yes. If your data files are out-of-date, VirusScan for
Windows 95 will periodically prompt you to update them.
If you have a modem or Internet connection, you can use
VirusScan's new electronic update feature for easy data
file updates, technical support, and registration.
Note: VirusScan's electronic update feature applies to
retail copies and any copies bundled with your computer.
If you own a corporate copy of VirusScan, please notify
your System Administrator to receive your data file
updates.
If you need additional assistance with downloading,
contact McAfee Download Support at (408) 988-3832.
Q: Why are there two sets of data files available for
download from www.mcafee.com?
A: One set, which has a filename beginning with 30, is
compatible with VirusScan versions 3.0.0 and later.
This is the file you will download to update your
installation of VirusScan. The second set, which has a
filename beginning with 97, is designed to support
older versions of VirusScan (before v3.0.0) and
should not be used with this version of VirusScan.
Q: An error occurs when VirusScan 95's Setup is 95 percent
completed. Why does this occur on my system, but not on
others?
A: Using a non-standard Windows 95 winsock will cause the
electronic commerce portion of Setup to fail on some
systems at the 95 percent completed point. To prevent
this, use the default Windows 95 winsock.
Q: I removed the Recycle Bin from the VirusScan 95
exclusions list. How can I replace it?
A: Because the Recycle Bin is a system folder, it cannot be
added to the exclusions list using VirusScan 95's
browse feature. To restore it to the list, enter the
Recycle Bin's full path in the exclusions list:
\Recycled\
Q: Does VirusScan 95 support my LS-120 drive?
A: Yes, VirusScan 95 does support scanning of files on an
LS-120 drive; however, at this time we do not support
scanning of the boot sector of these drives.
Q: Why are additonal extensions added to the Program Files
Only list?
A: As McAfee's Anti-Virus Emergency Response Team finds
virus types that can infect new file types, they are
added to the default extensions list to enhance
security.
______________
CONTACT McAFEE
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Before contacting McAfee, please make note of the
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please include the same details.
- Program name and version number
- Type and brand of your computer, hard drive, and any
peripherals
- Operating system type and version
- Network name, operating system, and version
- Contents of your AUTOEXEC.BAT, CONFIG.SYS, and
system LOGIN script
- Microsoft service pack, where applicable
- Network card installed, where applicable
- Modem manufacturer, model, and baud, where
applicable
- Relevant browsers/applications and version number,
where applicable
- Problem
- Specific scenario where problem occurs
- Conditions required to reproduce problem
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Other general feedback is also appreciated.
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