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1996-12-26
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OSINSYS3 - SYS3175 IN INSTALL.EXE WHEN INSTALLING WIN-OS/2 SUPPORT
10/28/96
=======================================================================
SYS3175 in INSTALL.EXE When Installing WIN-OS/2 Support
=======================================================================
Please Read Entire Document for Full Explanation of Procedures
--------------------------------------------------------------
DESCRIPTION
A SYS3175 in INSTALL.EXE occurs during installation of WIN-OS/2
support, with the following register information:
Access violation at 0003968f
INSTALL.EXE 0003:0000968f
P1 =00000000 P2 =ffffffff P3 =xxxxxxxx P4 =xxxxxxxx
EAX=0000ffff EBX=0000fbee ECX=00000001 EDX=bf780227
ESI=0018d6da EDI=000f464e
DS=00a7 DSACC=00f3 DSLIM=0000fbef
ES=00a7 ESACC=00f3 ESLIM=0000fbef
FS=150b FSACC=00f3 FSLIM=00000030
GS=0000 GSACC=**** GSLIM=********
CS:EIP=001f:0000968f CSACC=00fb CSLIM=0000e376
SS:EIP=00a7:0000d57e SSACC=00f3 SSLIM=0000fbef
EBP=0018d698 FLG=00012286
RESOLUTION
1. Restart the system with the OS/2 Warp 4 Installation Diskettes;
escape to a command prompt at the Easy/Advanced screen.
2. Change to the \OS2IMAGE\DISK_3 subdirectory on the OS/2 Warp 4
CD-ROM.
3. Type CHKDSK C: /F then press Enter (where C: is the OS/2 partition).
4. Repeat this command until there are no errors.
5. Change to the OS/2 partition and type DIR *.CHK, then press Enter.
If there are any .CHK files, delete them by typing DEL *.CHK, then
pressing Enter.
6. Remove the diskette from drive A: and restart the system.
7. Open the OS/2 System folder, then the System Setup folder.
8. Open the Install/Remove folder.
9. Double click on Selective Uninstall.
10. Select OS/2 DOS and WIN-OS/2 support, then Uninstall.
11. When the Selective Uninstall procedure is complete, shutdown and
restart the system.
12. Use the Selective Install process to install WIN-OS/2 support.
warp4
______________________________________________________________________
IBM disclaims all warranties, whether express or implied, including
without limitation, warranties of fitness and merchantability with
respect to the information in this document. By furnishing this
document, IBM grants no licenses to any related patents or copyrights.
Copyright (c) 1994, 1995 IBM Corporation. Any trademarks and product
or brand names referenced in this document are the property of their
respective owners. Consult your product manuals for complete trademark
information.