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INSVGA.FAX
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1994-12-11
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Install Hangs at DISK 17 (salmon)(SETVGA 8/12/94
File:OSINSVGA.fax 4/20/94
TITLE: INSTALL HANGS ON LAST DISK
What to try if the installation hangs on or after either the
Blue Disk #17 or the Salmon Disk #13:
-----------------------------------------------------------------
DESCRIPTION:
Sometimes near the end of the installation, the system will hang
and all system activity will freeze. If this happens, all hope is not
lost! A workaround is available to get the system up and running.
At this point, enough of the system has been loaded to get up to
the desktop.
The only things missing are the VIDEO statements in the
CONFIG.SYS file on your hard drive. To create these statements . . .
NOTE:
If you installed your system from a CD-ROM, you will need to
look at step #5 before beginning.
SOLUTION:
(1) Place the Installation Diskette in the A: drive and reboot
the system. If the keyboard is locked up, you may need to
hard boot the system (turn it off, and then back on).
(2) When prompted to insert Diskette 1, do so and press ENTER.
This should display the "logo screen" and begin loading
the system.
(3) When the "welcome screen" is displayed, you will have the
option of pressing either ENTER to continue, or ESC to
cancel the install. YOU MUST PRESS ESC TO PERFORM THE
WORKAROUND!!!
(4) When the A:\> prompt is displayed, take the following steps:
(a) Change to the drive on which OS/2 resides (C:, D:,etc...)
(b) Change Directory to the \OS2 directory on your harddrive.
EXAMPLE: CD \OS2
(c) Type: DIR *.* > SVGADATA.PMI
(d) Type: SETVGA <d>:
Where <d> is the Drive on which OS/2 resides.
(5) Once SETVGA.CMD starts, it will ask you for Display Driver
Disk 1. If you installed from CD-ROM, you must create
this diskette. This can be done by typing from the prompt:
<cd>:\DISKIMGS\LOADDSKF <cd>:\DISKIMGS\OS2\<size>\DISP1.DSK A:
Pg 2
Where <CD> is the letter of your CD-ROM drive and <size> is
the size of your diskette (35 for 3.5" disks, 525 for 5.25" disks).
Once this process has completed, you can reboot the system to
get to the desktop. Once there, go to an OS/2 Window and type DSPINSTL
to
install your video adapter and correct resolution for your video. Then,
shutdown and reboot again, and do a Selective Install for your printer a
nd
WIN-OS2 support.
If this is unsuccessful, you can also try a few other things . .
.
(1) Check in the \OS2\DLL subdirectory for the following files
and status:
a. IBMVGA32.DLL 42378 4-22-93 3:54P
b. IBMDEV32.DLL 85326 4-22-93 4:08P
c. BVHVGA.DLL 40892 4-25-93 4:04P
d. DISPLAY.DLL 77120 4-29-93 9:24P
If these files are not on your hard drive, you can get them
by unpacking them from Display Driver Diskette #1 by placing the disk in
your A: drive and typing:
(from the c:\> prompt)
\OS2\UNPACK A:\VGA
The next step depends on which installation method you are using.
If you have the 3.5 disks, you need either diskette #2 if
the labels are blue, or diskette #3 if the labels are salmon.
If you have 5.25 disks, you need diskette #4. If you have
the CD, these files will be in a directory rather than on a
physical disk. Once you have the proper disk, type the following:
(Example: from the c:\> prompt)
\OS2\UNPACK A:\BUNDLE /N:DISPLAY.DLL
This will place these files on your hard drive in the
\OS2\DLL subdirectory.
Once those files are there, use a plain-text editor to
check the CONFIG.SYS file on your hard drive for the following
statements:
DEVINFO=SCR,VGA,x:\OS2\VIOTBL.DCP
SET VIDEO_DEVICES=VIO_VGA
SET VIO_VGA=DEVICE(BVHVGA)
DEVICE=x:\OS2\MDOS\VVGA.SYS
Where x: is the partition on which OS/2 resides.
Please keep in mind that this is not the solution in EVERY case.
If you have been sent this fax and it did not solve your problem, please
call
(800) 992-4777 for further assistance regarding this situation.
12/31/99