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1201.FAX
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1994-12-04
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SYS1201 Error during/after install (CP 3/18/94
OS21201.FAX SYS1201 ERROR IN OS/2 2.1
SYS1201 BOOT ERROR DURING (OR AFTER) INSTALLATION
OF OS/2 2.1
This fax will offer suggestions for resolving SYS1201 errors
during boot of OS/2 2.1. The information provided is for the
general availability release of OS/2 2.1.
PROBLEM: SYS1201 - VMOUSE NOT INSTALLED...
There appears to be a problem with the OS/2 2.1 installation
program if there is any MOUSE.* on the drive where OS/2 2.1 is
being installed. The symptom of this problem is the SYS1201 -
VMOUSE NOT INSTALLED error. While this is not the ONLY reason
for this error, the following steps should offer most users
relief of this problem.
1) Review the CONFIG.SYS file for OS/2 2.1 and verify that the
DEVICE= statement points to MOUSE.SYS in the x:\OS2
directory (where x: is the installed drive and is usually
'c:').
There has been one user who has reported that 'c:'). There
has been one user who has reported that MOUSE.COM was loaded
in the CONFIG.SYS file instead of MOUSE.SYS. This event HAS
NEVER been duplicated in the IBM labs. There should be no
reference to MOUSE.COM in the CONFIG.SYS file for OS/2 2.1.
2) Copy the MOUSE.SYS file from Program Diskette 1 (which is the
second disk in the install series) to the x:\OS2 directory
(where x: is the installed drive and is usually 'c:').
Shutdown OS/2 2.1 and reboot the computer.
3) If the problem persists after following the preceding
instructions, you can "HOT PLUG" (unplug, wait and then plug
in) the mouse. If this fixes the problem and you previously
used the mouse under OS/2 2.0, you can try using the MOUSE.SYS
from OS/2 2.0. This is also located on Program Diskette 1 of
the install series of OS/2 2.0.
PROBLEM: AFTER INSTALLING OS/2 2.1 FOR WINDOWS, THE MOUSE DOES
NOT WORK
Details of Question:
User installed OS/2 for Windows. After rebooting the system,
the mouse does not work. When booting to DOS, the mouse works
fine.
Answer Summary:
Sometimes if there is a DOS-based mouse device driver
installed, the OS/2 mouse device driver does not get copied
over. The solution is to unpack and copy over the OS/2 mouse
device driver.
Detailed Answer:
The OS/2 mouse device driver can be found on diskette 1 of the
installation package.
1. Copy the file MOUSE.SYS from the installation diskette 1
to \OS2 directory on the boot drive.
2. The line containing MOUSE.SYS should be in the OS/2
CONFIG>SYS file. In any case, you will need to reboot
the system for the device driver change to take effect.
If it is not, use selective install to reinstall the mouse
device driver support.
a. Open the OS/2 System folder, then the System Setup
folder, then open the Selective Install item.
b. The first screen will indicate mouse support. Select
the one appropriate for the user's hardware and select
the OK pushbutton, then select the Install pushbutton
and let the mouse device support reinstall itself.
c. You must reboot the system for this change to take
effect.
PROBLEM: SYS1201 - COM.SYS NOT INSTALLED. or IRQ NOT AVAILABLE.
1) If you only have one (1) serial port AND you have a MOUSE
plugged into the port, you will get this error. Edit the
CONFIG.SYS file and place a remark (REM) statement before the
"DEVICE=...\COM.SYS" and "DEVICE=...\VCOM.SYS" lines.
2) If you have a PS/2 or equivalent Microchannel Architecture
(MCA) computer, you should not pass ANY parameters to the
COM.SYS device driver. Only ISA and non-ABIOS computers
require parameters for serial ports greater than COM2:.
3) If you have an Industry Standard Architecture (ISA or AT)
computer, you will have to provide the CORRECT Input/Output
(I/O) address and Interrupt Request Level (IRQ) for serial
ports greater than COM2:. The parameters must match the
PHYSICAL settings of the serial adapter(s). You will have to
reference
the documentation which should have come with the serial
adapter to determine how to PHYSICAL change (or "jumper") the
adapter. If you have an internal modem and have two external
serial ports, we recommend that you try to set the modem to
I/O address "3e8" and IRQ 5. (NOTE: You can only use IRQ 5 if
you have only one (1) parallel port (LPT1:). The format of
the parameter line is:
DEVICE=...\COM.SYS (p,addr, irq)
For example, if you have PHYSICALLY configured your internal
modem to I/O address 3e8 (or COM3:) and have set the PHYSICAL
IRQ to level five (5), you would set the following parameters:
DEVICE=x:\OS2\COM.SYS (3,3e8,5)
4) If you provide an invalid address or IRQ, you will
get messages that indicate that the "COMx" port was not
installed or that the IRQ is not available. You will have to
verify that the serial adapter (i.e. internal modem) is
configured correctly.
------------------------------------------------------------------
DISCLAIMER: The information contained in this document is
distributed "AS IS" without any warranties of any kind either
express or implied. IBM will not be responsible for any direct,
incidental, consequential, special or indirect damages. IBM
EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY AND
ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
The use of this information or implementation of any of
these techniques is the sole responsibility of customer and
depends on customer's ability to evaluate and integrate this
information or implementation into the customer's operational
environment.
------------------------------------------------------------------
BOCA CBRX TEAM - 02/94
If you have any comments or suggestions concerning our Faxes,
please send a note to: IBM Corporation
Boca CBRX Team P.O.
Box 1328 Zip 1026
Boca Raton, FL 33429
12/31/99