OS/2 Shareware BBS: 32 Periodic/32-Periodic.zip/tnew08.zip/TEAM9408.INF

OS/2 Help File | 1994-08-11 | 182KB | 4,236 lines

ΓòÉΓòÉΓòÉ 1. Hello, Team OS/2 ΓòÉΓòÉΓòÉ

Team OS/2 Newsletter Number 8
August 1994
Howdy Teamers,

What an exciting month we've had around the world, from Comdex Canada to PC
Expo.  Upcoming events include the OS/2 Technical Update in Atlanta and some
special events in Denmark where your help is needed.  Once again, the OS/2
Certified Engineer tests will be offered free of charges to registered
attendees of the Technical Update.  Also, Team OS/2 will have a room at the
Technical Update, so be sure to stop by and say hello!

Join me in welcoming Chris White, who will be writing the 'Demo Tips' section
each month.  Chris is with Right Source, Inc., who put on the OS/2 and LAN Tour
classes around the US.  Chris's knowledge will help everyone who reads her
column learn all there is to know about the best ways to demo OS/2.

 Vicci Conway
Team OS/2 Newsletter Editor
Internet: [e-mail]
 or [e-mail]


ΓòÉΓòÉΓòÉ 2. What is Team OS/2? ΓòÉΓòÉΓòÉ

What is Team OS/2?

Team OS/2 is like an electronic user group: it consists of people around the
world who are OS/2 enthusiasts and are voluntarily and actively sharing their
knowledge and enthusiasm with others.  They work to promote the use and
availability of OS/2 wherever they can.

But unlike a user group, there is very little organizational structure. As
groups of Teamers come together though, they often start to form formal or
informal groups so they can provide their own support network to work more
effectively with IBM, vendors, user groups, and others.

Being part of Team OS/2 is a state of mind.  Team members are those who see
that something needs to be done, and they figure out a way to do it.  Some have
started OS/2 BBS's to provide support for local OS/2 users.  Others see that
help is needed for local retailers to help them feel more confident in offering
OS/2 to their customers.

Membership in Team OS/2 is self-determined.  You are a part of Team OS/2 (if
you wish) if you consider that you are actively doing something to help support
OS2 and OS/2 users and your efforts are beyond the expectations of your job.

Team OS/2 is not owned or run by IBM.  In fact, most Team OS/2 members are not
IBM employees.  Those Teamers who do happen to work for IBM generally use their
own time to help others and promote the use of OS/2 and OS/2 applications just
as other Teamers do.

Although we at Team OS/2 Support in IBM PSP do maintain a Team OS/2 member list
and put out this newsletter, we do these as services to Teamers worldwide.
Being on the list is NOT a requirement to be part of Team OS/2. But it does
help Teamers find other local members when looking for help, and provide a way
to recognize the efforts of so many people in helping to promote OS/2.  See
Appendix B for information on how to get on the Team OS/2 member list.


ΓòÉΓòÉΓòÉ 2.1. IBM Team OS/2 Support (Grass-Roots Marketing) ΓòÉΓòÉΓòÉ

IBM Team OS/2 Support (Grass-Roots Marketing)

The IBM Personal Software Products (PSP) Grass-Roots Marketing team supports
Team OS/2 and BBS activities (see Appendix A to learn how to contact this
group).

The support that IBM PSP offers to Team OS/2 changes as we learn to work
together better. However, we are currently supporting Team OS/2 in these ways:

 1. Information Distribution and Coordination

   o We distribute a world-wide Team OS/2 member list via Compuserve, Internet,
     Fidonet, and other electronic mediums.  This allows Teamers to find others
     in their area and contact them electronically.  See Appendix B for
     information on how to get on this list.

   o We can also provide a mailing list based on this member list to vendors of
     OS/2 products on request.  See Appendix A to see who to contact for this
     list.

   o The Team OS/2 Newsletter is produced monthly and distributed
     electronically.  This provides information to Teamers around the world to
     help keep all Teamers up to date on what is happening with Team OS/2 and
     with other Teamers.  It also lets IBM know what Team OS/2 is up to.

     Appendix A shows who to contact to submit articles or suggestions for the
     newsletter, or how to get the ASCII source to include in another
     newsletter.

   o We participate on electronic forums to discuss Team OS/2, Teamer
     activities, and future needs.

     These forums also help foster creativity and imagination between Teamers,
     and encourage new activities.  See Appendix C for details on where to find
     Team OS/2 on the various networks.

   o We also maintain a listing of BBS's that participate in the Fidonet Team
     OS/2 echo.  See Appendix ? on where to find this listing.

 2. OS/2 Merchandise and other Support for Marketing Activities

    A number of Team OS/2 members have gone out on their own time to do public
    OS/2 demos and to support and encourage local retailers. See Appendix D for
    the specific types of activities supported, support packages, and
    requirements.  Where possible, these activities are supported world-wide.

 3. Team OS/2 Member Support

    Because of requests by many Team OS/2 members, we had a Team OS/2 logo
    designed and have arranged for Team OS/2 Tshirts, Team OS/2 golf shirts,
    and embroidered Team OS/2 logo patches.  See Appendix G for ordering
    information.  In addition, we send some of these out in support of public
    OS/2 demos so that the Teamer can be easily identified.


ΓòÉΓòÉΓòÉ 3. Team OS/2 Members - Where are they? ΓòÉΓòÉΓòÉ

Team OS/2 Members: Where are they?

The full Team OS/2 member list is available any place you can find this Team
OS/2 newsletter.  Because of the size however, it's kept in a separate file.
Each month, the ZIP file will include the Team OS/2 member names in two
separate formats:  one by country and city and the other alphabetically by
name.

These were created as of 07 August 1994:

Teamers by Network

The following list was created from the email addresses given to us. It's a
little misleading in that many people have Internet connectivity from a network
(such as America Online), but we do not have a specific Internet Address listed
in our database.  So, the number of Internet-connected users is much higher
than appears here:

Electronic Network            Teamers
America Online                101
Compuserve                    852
Delphi                        27
Fidonet                       759
Genie                         47
IBMMAIL                       124
IBM Internal (VNET)           311
Internet                      1223
MCIMail                       13
OS2BBS (IBM Talklink)         164
Other                         247
Prodigy                       217
No Email capability           483

Teamers by Country

Team OS/2 is now in 41 countries as follows:

Country                  Teamers
Argentina                14
Australia                57
Austria                  11
Belgium                  15
Brazil                   22
Bulgaria                 1
Canada                   334
Chile                    1
Denmark                  539
Finland                  164
France                   7
Germany                  88
Guam                     1
Hong Kong                7
Iceland                  1
Ireland                  2
Israel                   1
Italy                    21
Japan                    2
Latvia                   7
Litchenstein             1
Luxembourg               1
Malaysia                 2
Mexico                   6
Moldova                  1
Netherlands              64
New Zealand              4
Norway                   145
Peru                     1
Philippines              1
Portugal                 6
Qatar                    1
Russia                   22
Saudi Arabia             3
Scotland                 4
Singapore                11
South Africa             5
Spain                    140
Sweden                   124
Switzerland              6
Taiwan ROC               1
Thailand                 1
Trinidad & Tobago        1
Turkey                   3
UK                       70
Ukraine                  5
USA                      2197
Virgin Islands           1


ΓòÉΓòÉΓòÉ 4. Team OS/2 Reports - Activities and Events ΓòÉΓòÉΓòÉ

Team OS/2 Reports - Activities and Event

We encourage Teamers to list their activities with us  (IBM Team OS/2 Support)
in order for them to be included in this newsletter.  Contact us well in
advance in order to get your event added to our database, even if you do not
require additional support from IBM.

By listing your event in our database and letting people know what you are
doing, you can help give others ideas where they can also help in their
communities.  And it's a good way to find additional volunteers if you need
them.

Note: We've started requesting some additional descriptive information about
each event so that we can include it in the newsletter. If you have further
suggestions about this, please send it to [e-mail].


ΓòÉΓòÉΓòÉ 4.1. Scheduled Team OS/2 Activities and Events ΓòÉΓòÉΓòÉ

Scheduled Team OS/2 Activities and Events

This is the list of events currently scheduled in our Team Event database.
There are often other Team OS/2 activities planned, but these are the ones we
know of.

If you'd like to help out on any of these, please contact the lead Teamer given
in the list.

--- Country: South Africa ---
    September 22, 1994 (for 3 days) in Cape Town
      The Cape Computer Faire
      For information, contact:  Glenn Fermoyle


--- Country: USA ---
    August 27, 1994 in Hinesville
      Hinesville Public Library Demo
      For information, contact:  Wayne Smedley

  Colorado
        August 28, 1994 in Denver, Colorado
          Denver Radio Club Swapfest
          For information, contact:  Jim Flannery at [e-mail]

        September 25, 1994 in Longmont, Colorado
          Boulder ARC Swapfest
          For information, contact:  Jim Flannery

  Florida
        August 17, 1994 (for 2 days) in Miami, Florida
          OS/2 Lan Tour
          For information, contact:  Sean SlatteAry (IBM)


--- Country: USA ---
  Illinois
        September 08, 1994 in Chicago, Illinois
          CAMP: Team OS/2 is supporting the IBM OS/2 team at CAMP in
             Chicago.
          For information, contact:  Beth Hahn (IBM)


--- Country: USA ---
  North Carolina
        August 20, 1994 in Greensboro, North Carolina
          CompUSA
          For information, contact:  Stephen Riley


ΓòÉΓòÉΓòÉ 4.2. Upcoming Events in Denmark ΓòÉΓòÉΓòÉ

Upcoming Events in Denmark
from Peter Holm

August 6, 13, 20, 27, 1994 in Glostrup, Copenhagen, Computer City

In cooperation with Computer City, TEAM OS/2 will show off OS/2, the David
Barnes video, the OS/2 Performance Beta 2, give away free shareware, public
domain, drivers and offer promotions on diverse OS/2 applications, as well as
the base system itself. Computer City will announce our Demoes and the
promotions (with our TEAM OS/2 Logo) in the newspaper, Politiken, every Tuesdag
in August. Six or more TEAM'ers needed each day.

For information, contact: Peter Holm at [e-mail] or 2:234/107.21 or
81:445/14.4 or 3135-4590 ext. 431 (private)

September 28 (for 8 days) in Bella Center, Copenhagen

Kontor & Data 1994: Major trade show in Denmark.

TEAM OS/2 will have their own Booth in the trade area and show off OS/2, the
David Barnes video, the OS/2 Performance Beta 2 (or the GA version), OS/2
Peer-to-Peer, distribute free shareware, public domain, drivers, FAQs etc., as
well as install and support OS/2 for exhibitors. Fifteen or more TEAM'ers
needed every day.

For information, contact: Ulrik Hede/2 at 2:234/39.51 or dkddb3fx at IBMMail or
3543-4900 (private).


ΓòÉΓòÉΓòÉ 4.3. IBM/PSP Tradeshow Schedule ΓòÉΓòÉΓòÉ

IBM PERSONAL SOFTWARE PRODUCTS
AUGUST 1994 SHOW SCHEDULE

IBM Personal Software Products will participate in a variety of trade shows in
the near future.

We'll update this list monthly and we'll post more information on selected
shows as they get closer.

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ΓöéSHOW NAME               ΓöéDATES        ΓöéLOCATION          Γöé
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ΓöéShare                   Γöé08/07-12     ΓöéBoston            Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
ΓöéOne BBSCON              Γöé08/17-21     ΓöéAtlanta           Γöé
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ΓöéClient Server           Γöé08/29-31     ΓöéWashington        Γöé
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ΓöéWindows Solutions       Γöé09/07-09     ΓöéAtlanta           Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
ΓöéCAMP                    Γöé09/08        ΓöéChicago           Γöé
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ΓöéNetWorld+Interop        Γöé09/12-14     ΓöéAtlanta           Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
ΓöéOS/2 Technical Update   Γöé09/11-14     ΓöéAtlanta           Γöé
ΓööΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö┤ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö┤ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÿ

IBM Personal Software Products offers a wide range of products, including high
performance LAN systems, premier operating systems and applications, and
comprehensive service offerings.

NOTE:  This list represents our current plan but is subject to change.


ΓòÉΓòÉΓòÉ 5. Team OS/2 Event Reports (from previous events) ΓòÉΓòÉΓòÉ

Team OS/2 Event Reports (from previous events)

We're including this list of activites in the past couple months so you can see
what has been happening recently.  Since some of these events were scheduled
after we posted the last list, this gives you a more complete picture of what
Teamers were doing.

Event reports are selected from various reports sent in to [e-mail]
or posted on electronic conferences.

Also, if you wish to specifically send in a report or letter that you'd like
included in this newsletter, please send it via the Internet to:

    [e-mail]

or internally within IBM to:

    teamnews at ausvm1

As you submit reports, we would appreciate photographs suitable for scanning
and including in this newsletter.  It is always nice to see the team in
action!!!

--- Country: Canada ---

        July 13, 1994 (for 3 days) in Toronto, Ontario
          Comdex Canada: Major trade show in Canada.  Team OS/2 will
             be answering technical questions, installing OS/2, and
             providing OS/2 support for the show.
          Leader:  Terry Hamilton at [e-mail]

--- Country: Germany ---

        June 17, 1994 (for 2 days) in Hamburg
          OS/2 Open in Hamburg
          Leader:  Olaf Scherdin at [e-mail]


--- Country: USA ---
    June 28, 1994 in (No City)
      Data Processing Managers Association
      Leader:  Daniel J. Farrell III at ATLVMIC1(DJFARREL)

    July 02, 1994 in (No City)
      Comp USA
      Leader:  Randy VanHuesen

    July 09, 1994 in (No City)
      Comp USA
      Leader:  Randy VanHeusden


--- Country: USA ---
  California
        June 22, 1994 in San Jose, California
          Chamber of Commerce Event
          Leader:  Carl Camera

        July 15, 1994 in San Francisco, California
          Lowell High School Demo
          Leader:  James Esteves at [e-mail]

        July 20, 1994 in Pinole, California
          Pinole Valley High School Demo
          Leader:  Filamerik Solar at [e-mail]


--- Country: USA ---
  Illinois
        July 19, 1994 (for 3 days) in Chicago, Illinois
          Windows World
          Leader:  Timothy Sipples

        June 28, 1994 (for 3 days) in New York, New York
          PC Expo: Major computer trade show at Javitz Center in New
             York.  Team OS/2 will be installing and supporting OS/2 for
             exhibitors.
          Leader:  Craig Smith at [e-mail]

  New York
        July 26, 1994 in NYC, New York
          CompUSA OS/2 Demo: Demo day for OS/2 at CompUSA on 5th
             Avenue in NYC.
          Leader:  Jeff Bakalchuck


--- Country: USA ---

        July 16, 1994 in Salt Lake City, Utah
          Computer Radio Program/Book Signing: Team OS/2 in SLC is
             sponsoring a book signing for Dave Whittle while he is here
             to do a computer radio program.
          Leader:  Bob Angell at [e-mail]


--- Country: USA ---
  Wisconsin
        July 29, 1994 (for 7 days) in  Wisconsin
          Oshkosh: This event is the "SHARE, GUIDE, COMDEX"
             equivalents for privat pilots.  Sponsored by the
             Experimental Aircraft Association.
          Leader:  James Agnew


ΓòÉΓòÉΓòÉ 5.1. Chamber of Commerce Event ΓòÉΓòÉΓòÉ

Event Report for Chamber of Commerce Event
Newark, CA CompUSA store held June 22, 1994
by Carl Camera

First of all, I was glad to be selected as one of the half-dozen vendors that
evening.  The marketing manager at CompUSA had to limit her choices, and she
remembered my previous presentations.

The turnout was lighter than expected.  Only about 60 Chamber members wandered
through over a two hour period.  Still, the store was open and other walk-in
customers were eager to discuss OS/2's features.  Most people were quite shy
about walking up, so I used the magic word to lure them in.  "Freebies!" I
said, while handing out postits, pens and z-cards.  Once they had their hands
full of this stuff, they obliged me in learning more about OS/2.

I had David Barnes "Taking OS/2 to the Streets" video running, which is quite
appealing with it's MTV look and feel.  This gave folks waiting to talk to me
something to watch.  On the same table, I had a laptop running the warp beta
code, and several copies of OS/2 borrowed from the CompUSA shelves stacked
pyramid-style.  Next to this table was my demo machine (a PS/2e floor display
at CompUSA that I keep OS/2 on) with several programs up and running.

In addition I had on hand -- courtesy Christine Tunnah at MFI -- several free
passes to OS/2 World, being held this July in nearby Santa Clara.  A dozen
passes were given as door prizes to Chamber Members.  Others I handed out to
those who seemed interested but needed more convincing.  Christine was terrific
in getting the show passes to me on very short notice.

Most folks were quite open and interested in seeing OS/2 run.  I'd estimate
that six copies were purchased that evening (I was there from 5-7:30pm) and I
was the last to leave because folks kept coming up wanting to see more and
learn more as I was packing my gear.  One gentleman who was in the store
purchasing an entire computer system wheeled his cart filled with boxes over to
the demo area and had me pick out the proper flavor of OS/2 for him.  He also
walked off with a copy of Performance 2.1 as I suggested.

Other good news is that several of the store staff are telling me that they run
OS/2 on their home systems.  None did when I did Blitz Days last March, so
we're making inroads there as well.

Well, I didn't get rid of all my "goodies" so I'll have to schedule another
demo at the store sometime soon.  Several folks at CompUSA are starting to
recognize me.  Some know my name, other's know me as the "OS/2 dude" . Everyone
at my CompUSA store has been really friendly and helpful -- a really great
bunch of folks.


ΓòÉΓòÉΓòÉ 5.2. Team OS/2 at PC Expo ΓòÉΓòÉΓòÉ

PC Expo in NYC

Following are the three reports submitted for PC Expo.


ΓòÉΓòÉΓòÉ 5.2.1. Team OS/2 PC Expo Notes - Day 1 ΓòÉΓòÉΓòÉ

Team OS/2 PC Expo Notes - Day 1

Teamers are out providing their usual high quality support to vendors using
OS/2. In addition to installing OS/2 on vendors computers, the Teamers are also
configuring system devices, handing out party invitations, affixing OS/2
"Comets" to computers, and answering people's questions about OS/2. (Note: The
"Comets" are "OS/2 Running Here" signs in the shape of an OS/2 logo with a
brightly-colored comet tail and are taped to monitors).

PC Expo marked a first for Team OS/2: several vendors approached the TEAM OS/2
booth asking for code so they could install OS/2 themselves on their own
systems. Clearly, more vendors are becoming increasingly interested in
displaying OS/2 in their  booths, and also no longer consider it too difficult
or too complicated to install themselves.

From Bill Larkin:

Interest in OS/2 is high!  The IBM booth is drawing attention demonstrating
OS/2.  Even IBM'ers who were demonstrating other IBM products were getting
inquiries about OS/2.  The line for the "Flight 4.0 for Chicago T-shirts was
50-60 deep.  Systron had its Systos Plus product on display and Colorado Tape
Backup Systems was displaying it as well.

Many monitors running OS/2 had been tagged with the "Running OS/2" comet tag by
teamers. One IBM'er was getting more questions about OS/2 (which was running
LAN Server) than she was about her specific networking product!

By the way, the SYTOS people said that SYTOS version 2 will be out in August,
which will be able to read DOS-created backup tapes.

From Boris Tsipenyuk:

Interest in OS/2 is much higher then I expected. Many  many people asking for
the latest betas and drivers, both at the booth and out on the floor. A few
vendors said they had OS/2 installed "in case someone wants to see it run on
our machines" but had no thing to demo under it.  There's lots of interest in
the Os/2 Performance beta and the expected 2.2 beta. There've been some hassles
in setting up Os/2 Performance betas for interested parties but all in all not
that bad. More then a few people are concerned that their windows programs
won't run under Win-OS/2.

Also lots of HYPE about Chicago, they were running some real buggy betas, I
liked it the first time I used it, WHEN IT WAS CALLED Os/2.

From Janet Gobeille - IBM Team OS/2 Support:

I'd like to thank the Westchester OS/2 User's Group for the support we've had
for the Team OS/2 activities here at PC Expo.  We're sharing their booth up
here on the top floor of the Javits Center, and many of their members are
working hard to install and support OS/2, attach "OS/2 Running Here" signs on
monitors, and scout out new software developers. Not only is it hard on the
feet, they have little room to sit and relax since the user group booth has
been almost taken over for Team OS/2. Thank you!

I also talked to officers of several other New York user groups who would like
to participate in future PC Expo OS/2 support teams.  The Westchester OS/2
User's Group is happy to welcome the other groups to work with them on this so
that the active OS/2 supporters in all the groups can work together on future
Team OS/2 activities.

And so ends day 1 of PC Expo. Radios are on their recharging stands, and the
hotline phone is quiet.  Tomorrow Teamers will continue monitoring the support
"hot line", passing out invitations to special events, and checking out all the
exhibits at Expo.

But for now, it's time to upload this report.  G'nite.


ΓòÉΓòÉΓòÉ 5.2.2. Team OS/2 PC Expo Notes - Day 2 ΓòÉΓòÉΓòÉ

Team OS/2 PC Expo Notes - Day 2

From Janet Gobeille, Team OS/2 Support:

Ahhhh, it's quiet here at the "Team OS/2 HQ" booth at PC Expo.  Most of the
Team members are down at a presentation by Lee Reiswig, helping out by taking
tickets at the door.  Earlier, many of  them went down to take the OS/2
certification tests being given free by IBM here at PC Expo.

One interesting item:  Several people stopped by the OS/2 user group booths
looking to make contacts with the user groups... for recruiting. Some were
headhunters with increasing requests for OS/2-knowledgeable people, others were
companies with increasing needs for OS/2 programmers and support people.

I talked to several Teamers who missed the announcement about the Team OS/2
activities planned here at PC Expo.   I'm sorry we missed you.  We try to
announce events such as these as widely as possible. Would it help if these
calls for volunteers are repeated (for example, posting the event on two
successive days)?

OK, the Reiswig event is over, Teamers are returning, so the rest of this
report is theirs.

From Philip Clyde:

Well, My primary reason for taking the day off from work was to get an idea of
what was coming up in the future of OS/2. I saw Lee Reiswig's talk and the
demos of OpenDoc and the Taligent application frameworks. The demos were
extreme ly encouraging (Open doc blows OLE away in everyway you can think of).
Aside from that, I took the OS/2 certification exams and spent the rest of the
time wandering around evangelizing to the best of my ability.

From Jason Perlow, President of Northern New Jersey OS/2 Users Group:

PC-EXPO has always been the most prominent information technolgy event in the
New York metropoliatan area -- it's finally evident to the New York corporate
MIS community that OS/2 is here to stay and that legions of TEAM OS/2ers are
here to lend our support for the operating system they love. IBM has done an
excellent job here making OS/2 the most highly visible product of the show and
has managed to keep a sense of humor regarding the ensuing marketing wars with
Microsoft Chicago. David Barnes and John Soyring hosted a highly entertaining
press conference on Tuesday afternoon demonstrating OS/2 SMP on a four 100Mhz
Pentium processor machine using Quantum Leap, a highly advanced problem solving
and analysis application -- the representatives from the various financial
companies in the audience appeared to be in a state of awe. All in all the show
has been very informative and the Teamers here have been doing a lot of hard
work educating and helping OEM's on the floor -- Team OS/2, good work!

Note from Jon Saxton  ([e-mail]) (PC Expo attendee and enthusiastic OS/2
user):

OS/2 1.0 was the reason I bought a PC.  A couple of years later I was
contracted to write a gateway to an airline reservation system to support about
20 DOS workstations on a LAN (later updated to 60 workstations).  Using OS/2's
multithreading capabilties, the whole system was prototyped in 3 weeks.
Following the demo, and faced with the prospect of converting to DOS for
production, the client chose to allow implementation on OS/2.  The system is
still running today, some five years later.

Note from Eric Pinnell:

I am going to get even with Lee Reiswig.  During his seminar, not only does he
unexpectedly call me up on stage to do a draw for a trip anywhere in the US
while I am dressed in a ratty old TEA M OS/2 shirt and somewhat torn up shorts,
but he doesn't evesay thank you to the Teamers for doing security at the
seminar (as I told him after, we may be free but no thank-you and we won't wipe
IBM's bum anymore).  And to top it off, he can't even pronounce "component"
properly (Lee, it's comPOnent,  not COMponent).  I tell you, you can't take
these IBM executives anywhere (well, maybe you can take them to Armonk).

I know, I'll tell everyone why Lee's knickname is "Gunner". Yeah, that's it.
And he still can't hit the broad side of a ....

NOTE: Lee actually is quite a nice guy for short fella,  Sort of reminds me of
the Toshiba commercial: He has inner biggness. I just like yanking his chain
from time to time.

Note From Patrick D. Pearce:

Ah yes, the gods were kind to us and openned up the skies to a torrential
downpoar on the unwashed masses this afternoon. So everybody went to Lee
Reiswig & crews' presentation. We got to see the latest and greatest in object
technology and the FIRST PUBLIC showing of Taligents' Frameworks. Most
excellent Dudes! The WOS/2UG booth has seen a great deal of interest in both
the group and OS/2.  Hey, we're only warmin' up!

Note From Ed D'Avignon:

After spending my 2nd day at PC Expo, I can definitely say the most important
thing to remember when attending trade shows is WEAR COMFORTABLE SHOES!!!  I
spent most of the two days hanging signs on systems running OS/2, answering
questions and putting many miles on my legs.

The number of systems running OS/2 appears to be much greater than last year.
OS/2 is running on systems in many hardware and software vendor booths.  The
crowds at the OS/2 demos were huge and many people came up to ask us OS/2
questions.

For those of you thinking about volunteering to work at a trade show, do so.
It is a lot of fun, and despite the hard work, you still get to enjoy the show.
Hopefully I will be able to attend next year as well.

Note from Gautam Srikanth (Teamer attending the show):

I can see a lot more momentum this year.  Developers are more enthusiastic, and
signs promoting OS/2 and putting down Chicago are proliferating like wildfire.
The SMP version of OS/2 had a large crowd, and there was a very sizeable crowd
at the LAN Server 4.0 Beta demo as well.  Of course the biggest one was at the
Personal OS/2 demonstration, which looks like it's going to be a real hit.

The most encouraging thing I saw were the number of third parties who had OS/2
on their machines.  I saw a small systems vendor names "ICOM" or something
similar, running OS/2 so that their customers would know they supported it.
The IBM PC Company systems ran both Windows and OS/2, which was a welcome
change from the days when genuine IBM machines had only MS-DOS and Windows.  It
looks like our baby is growing into the mainstream! I can't wait to see what
OS/2 is like at next year's PC EXPO.


ΓòÉΓòÉΓòÉ 5.2.3. Team OS/2 PC Expo Notes - Finale ΓòÉΓòÉΓòÉ

Team OS/2 PC Expo Notes - Finale

From Janet Gobeille, Team OS/2 Support:

PC Expo is over. Tired Teamers are gone.  Radios are turned off and quiet.
Equipment is packed and ready to be shipped back to Austin.  And, my trusty
Thinkpad and I are heading home soon.

I enjoyed the comments from people manning nearby booths:  "Gee, you people
sure seem to be having fun" and "a LOT of people use OS/2, don't they?  I
didn't know that.".   We even had people come by asking for a pink shirt (by
the way, they didn't get one.  Pink shirts... excuse me... Coral shirts are
earned, not passed out for the asking).

To give everyone an idea of just what Team OS/2 means at these trade shows, I'd
like to include a note from one of the exhibitors:

 Team OS/2 has been a big help to us at PC Expo.  One of our demos
 is a PCI machine running several Ultimotion demos.  I had never
 found a way to make the videos loop. I walked to the Team OS/2
 booth, asked if it was possible.  They handed me a floppy with
 'mplay.cmd'.  It worked great, and definitely improved the demo.
 I came back to see if there were any new videos available.  They
 were, and they gave a me a CD. What's amazing is that I've asked
 lots of people in the IBM booth these questions, and they could never
 answer.  Thanks Team OS/2!
   Cris Simpson, Adaptec Inc.  [e-mail]  408.957.7197

That's where Team OS/2 is so successful at these shows:  helping vendors
showing OS/2 to make their exhibits more effective, and helping them WANT to
show off OS/2.

I heard from another vendor as well: they're going to be writing OS/2 programs,
not because they want to, but because their customers are insisting on it.  If
you ever wondered if your efforts to get vendors to write OS/2 programs are
heard?  They are (*grin*).

I also talked to another IBMer in an elevator in my hotel... who told me to
thank the Teamers for their help in getting his exhibit up and running.  He had
one system that wasn't working, and he said "whatever the Team OS/2 person did,
it sure worked.  We really appreciated the help!".  One more atta-boy for the
Team!!!  You all did a GREAT job.

p.s.  MPLAY.CMD was written by Doug Azzarito of IBM in Boca Raton. Before he
was hired by IBM, he initiated the idea of Team OS/2 "swat teams" at major
trade shows.  He wasn't at PC Expo, but you can see that he had an effect here
anyway.  Way to go, Doug!!!!!


ΓòÉΓòÉΓòÉ 5.3. Cool Teamer Tales from Comdex Canada ΓòÉΓòÉΓòÉ

Cool Teamer Tales from Comdex Canada

Once upon a time, Team OS/2 went to Comdex Canada.  Here are their tales...


ΓòÉΓòÉΓòÉ 5.3.1. Comdex Canada, the Early Report ΓòÉΓòÉΓòÉ

Comdex Canada, the early report...
by Peter Kraiker

<Note from Editor:  This report was posted to the TalkLink BBS, or more
commonly known as the OS/2 BBS.  And yes, Peter it was the 'first'!>

 I was expecting that someone would have beaten me to this "first", but there
haven't been any reports from Comdex Canada here yet so I'll post a few
highlights. You can expect to hear from our Fairy Godmother too, she's joined
us for the fun.

The show opened officially at 9am (local time) today but the team has been
prepping for weeks and really got rolling yesterday. In total, _70_ Teamers are
staking out Comdex for the rest of the week so you can count on lots of
visibility. The Team OS/2 HQ is at second base of the Skydome within sight of
the Microsoft booth.

There were about 20 teamers in their pink "Team/OS2 Volunteer" t-shirts and
"Taking off" OS/2 bags wandering the floor as vendors were setting up last
night. A quick count was 10 new OS/2 installs on the floor and numerous support
calls to fix configs on machines that were already running OS/2. Anyone who was
running OS/2 is now displaying the "comet" and has the Team hotline number if
they need any help during the show. We called it a night at about 10:30pm when
the last teamers got back to Team HQ.  The installs are continuing today now
that the show is officially open, and of course there'll be lots of pink shirts
in sight <g>.

One thing IBM was able to accomplish (KUDOS to whoever managed it) is that IBM
and OS/2 will be proudly displayed on the Jumbotron during the show (we were
afraid that MS might get it but it looks like we got lucky!). I hear that an
OS/2 demo in the TestDrive centre might be broadcast over it as well.

More news as it happens...


ΓòÉΓòÉΓòÉ 5.3.2. Cool Teamer Tales ΓòÉΓòÉΓòÉ

"Cool Teamer Tales" from Comdex Canada
edited (lightly) by Janet Gobeille, IBM Team OS/2 Support

Notes by Janet:  I love the name that Terry Hamilton decided on using for this
week's reports from Comdex Canada in Toronto.  "Cool Teamer Tales" is great.
We have lots of cool teamers here and their tales are getting more and more
interesting.  They're handling tricky OS/2 installs and the vendors are
delighted with the response.  One quote "I heard about you Team OS/2 people,
and was really hoping you'd be here" (*grin*).

Some quick background:  Team OS/2 is running an OS/2 Support and Install team
here in Toronto at Comdex Canada.  They're based on the show floor within the
IBM booth space at the SkyDome (great ceilings here) in their own booth to
provide answers to technical questions.

And now, on from the team.  Sorry this one is short, but we didn't break up at
the SkyDome tonight until after 11 (and at that, one install had to be
postponed until tomorrow).  Things really are going great!

Notes by John Ziraldo:

We're having great fun at Comdex Canada.  Terry Hamilton, Matthew Stein and
their team have put together a great group.  I'll let them report on the status
of installs so far.

I have been focusing on a Dual Pentium WYSE system running OS/2 SMP. They
arrived with lots of power, OS/2 SMP, and ..............wait for
it.........Microsoft Office.  Team OS/2 is working on loading it up with OS/2
Apps such as Lotus Notes for OS/2, Footprint, and some games. Any suggestions
out there on how to show off OS/2 SMP?

Notes by Arylnn Poczynek:

How many times can you type "attrib" without your head blowing up??? Well after
hunting down three device drivers (thanks to everyone who we in the convention
centre getting them for us), there's one more Pentium running high-performance
AVI videos under OS/2.  Better than the soundless AVI's they wanted to run
under Windows....

One comet down, 999 to go....

(Note from Janet:  For those of you who remember Arlynn as one of a group who
drove to Las Vegas from Edmonton Alberta for Comdex last fall:  he spent the
last 2 days on a bus to get here for Comdex Canada. He definitely deserves the
prize for "most miles travelled just to get a cool shirt").

Notes by Kevin Linfield:

There are three things that will make OS/2 succeed.  Device drivers, device
drivers, and device drivers.  Seriously, get all of the device drivers you can
before a Comdex.  YOU WILL NEED THEM!

Other than that, things went well.  Some vendors are actually glad to let you
install OS/2 on their machines.  We need more Hobbes CDs to get neat stuff...
other than that, we are kicking BUTT!

Notes by Brad Barclay:

Whoa - what a day.  In reflection, however, it was greatly worth the effort.

I and my partner, Luke began our busy Day 1 running around the Metro Toronto
Convention Centre, talking to various people, and asking them about OS/2.
After helping one person fix up their Windows software (why does Microsoft need
a Team Windows?  We've been giving OS/2 and Team OS/2 very good name just from
helping people fix their Windows setups today [grin]), and talking to many
others, we happened upon a gentleman by the name of Sam, who was expecting Team
OS/2 to be at the show.  Of course, he wanted OS/2 installed on a couple of his
machines.

The first machine was a disaster:  the diskettes we were given had some CRC
errors on them, so we had to send for some replacement diskettes. After that
failed, we decided to install from CD-ROM.  However, for whatever reason, we
could NOT make OS/2 access that drive.  Not to be fazed, we decided to install
on another machine instead (after helping Sam get his DOS/Windows setup working
again).  This time we installed on a Pentium machine with a SCSI CD-ROM drive.
The install was flawless.  Sam, of course, was extatic.  It was really nice to
work with someone who had enough faith in both OS/2, and especially Team OS/2.
Teamers:  never dispair:  we *do* have quite a good reputation out there.  I
have heard many times today from my fellow Teamers as to how welcomed they were
because whatever company had had good experiences with us before.

Sam and his Pentium are now happy OS/2'ers.  I'll be going back there first
thing in the morning to check up on him.  Until then!


ΓòÉΓòÉΓòÉ 5.3.3. Cool Teamer Tales ΓòÉΓòÉΓòÉ

Cool Teamer Tales
Report from Comdex Canada (Toronto) by Team OS/2
Thursday, 14 July 1994

Notes by James FitzGibbon:

  "So, tell me again why you're doing this?"  I have never heard a
  question asked so many times in one day.  The concept of a team of
  individuals working for free seems to completely baffle most vendors.
  Yet, we have such a force, and we are continuing to prevail at
  Comdex/Canada.  Installs went smoother than on Wednesday, and more and
  more vendors are getting interest in OS/2, even if it's not on their
  desktop.  Yet.  It's hard to believe that for it's been only four days
  of Comdex - it seems more like four weeks.  It's also hard to believe
  that there is only one day left.

Report from Brad Barclay, Roving Team OS/2 Reporter (self-nominated):

  Well, it's only about 1 in the afternoon, but again, the day has been
  busy.  In fact, the attendance of the show itself is much higher today
  than it was yesterday - which is quite encouraging, as it gives us even
  *more* exposure in the community [grin].

  In fact, while I have been writing this, I spoke with a gentleman who
  hasn't even heard of OS/2.  He was wanting to use 2 communications ports
  at the same time under DOS, and hasn't been able to.  I, of course, did
  my sworn duty, and informed him about OS/2, and showed him on this very
  laptop how the system works, how you can format a diskette while doing
  other things, how you can run DOS, Windows and OS/2 applications on the
  same screen at the very same time.  He is now strongly considering
  buying a copy here at the show [grin].

  Previous to all of this, however, I was working alone up at another
  booth:  Micro Mart, a Micro computer retailer.  They had on loan from
  IBM a PS/2 model 95 running OS/2, and they wanted some software to use
  as a demonstration.  With me I had the tools of the trade:  a portable
  CD-ROM drive, some diskettes and literature, and a confident smile on my
  face.  I installed Corel Draw for OS/2 for them, and set them up and
  running with a couple of applications that come with OS/2, in order to
  show that OS/2 has excellent applications available, and delivers on
  full pre-emptive multitasking.

  As almost everything has gone for us here at the show, everything
  installed perfectly.  They are extremely happy with the demonstration -
  so much so that they now want us to contact them and help them to install
  and maintain software for them to demonstrate under OS/2.

  This, of course is exactly what we need to further our cause.  Hopefully
  with tomorrow, the last day of the show, we'll be able to convince more
  vendors to not only support OS/2 during the show itself, but to extend
  that beyond the realm of Comdex.  The more we support the applications
  that run under OS/2, the better we support the entire OS/2 community
  as a whole.

  That's it for now ... chat with you later Teamers!

Report from Arylnn Poczynek (Edmonton, Alberta):

  The idea of a booth on the floor has had some big advantages for Team
  OS/2 - and headaches for every advantage. We've talked to a lot of
  people who need the knowledge base and support that only Team OS/2 can
  provide at a show. The crowds around our little corner of SkyDome are
  proof, and the crowds have drawn some attention from IBM here - attention
  which usually helps.

  But the organizers have had to devote a lot of resources to keeping
  attendees informed. The booth - designed to hold four people at best
  - has had as many as 15 people at any one time. That takes away from the
  effort on the show floor.  And it makes for long days for those who want
  to help in the booth - and not see the other exhibitors at the show.
  Was it worth it?  Who knows ... it certainly is something different!  It is
  like putting all of the CompUSA's in one place, and trying to keep all
  of their customers informed.

  One of the things that having a booth allows, is a bird's eye view of
  everything going on. In one corner, radios and cellular phones are going
  nonstop. At the front, a half-dozen Teamers are talking to attendees,
  on everything from developing an application (yes, they're talking
  through the code as I type) to troubleshooting an install by a
  frustrated user, to figuring out how to allow a user to use two
  different video cards on one installation of OS/2. Off to the side,
  Janet is doing everything - as usual - and helping us "coordinate" with
  IBM. If that is possible.... Oh, and here comes Brad carrying the
  parallel CD-ROM after another successful install. Just another day in
  Grand Central SkyDome.

  Only one more day. And a Friday, too. If my feet weren't dead, I'd say
  that we had it too easy.

Notes by James FitzGibbon:

  Question: What's big, pink, and read all over?  Answer: evidently not
  my Team OS/2 shirt.  I spent twenty minutes talking to a gentleman I
  thought was an OS/2 user.  He explained how he needed the 2.11 XGA
  drivers for Windows.  Thinking that nobody could miss our shirts and
  what they stood for, I explained how he needed the display drivers that
  shipped with the service pack.  Several questions and even more
  *REALLY* blank looks later, he asked me "So what's this OS/2 thing?"
  Turns out he needed WINDOWS drivers, not Win-OS/2.  I calmly pointed
  out to him that he would need to see someone named "Bill" for those,
  counted to 10, and screamed.  Bye for now.

Report from Greg Beaton on Day 2 of Comdex Canada:

  While munching on a doughnut waiting outside the skydome at
  7:50 in the morning waiting to get in, I was thinking about
  how tired I was, and how my feet hurt.  All this and the day
  hadn't even started yet. As we walked to our booth we saw a big
  uproar by the Microsoft booth. While looking over we saw the big
  guy himself, Bill Gates!  Later we found that he had a little
  problem with Chicago while he was demoing it an hour later!

  I spent most of the day at the booth answering various
  questions about OS/2.  Nearing the end of the day, my partner Brad and I
  were walking through the show, and we were approached by a vendor.  He
  stated that he was running OS/2 (he had it before the show, we didn't
  install it for him) and was having a few problems.  He noticed the pink, and
  wondered if we could help him.  I guess the word of Team OS/2 is getting
  around!  The day was still very hectic, but not as overwhelming as the
  first day.  As the day comes to an end, I am waiting to catch some z's.
  I guess a total of six hours sleep in two days isn't quite enough!

Report from Janet Gobeille (IBM PSP Team OS/2 Support Programs)

  One final note:  I would like to thank some of the Microsoft booth
  personnel.  We had a vendor who was having a problem installing OS/2
  over a Windows 3.11 system.  A teamer went over to the Microsoft
  booth to request information on how to reach the MS support BBS
  so we could get the replacement files needed to make Windows 3.11
  now work with OS/2 for Windows.

  The report I got was that the Microsoft people were helpful and courteous,
  and the Teamer got the information he needed to get the vendor up and
  running.

  I hope this note gets to the people who worked in the Microsoft 'baseball'
  booth there at Comdex.  (Alec?  Can you help here?) And that they get
  my thanks for helping Team OS/2 delight a customer.


ΓòÉΓòÉΓòÉ 5.3.4. Cool Teamer Tales ΓòÉΓòÉΓòÉ

Cool Teamer Tales from Comdex Canada (final report)

Report from a happy Team OS/2 "customer" at skydome:

  Alfred Jantos of Toronto (Skydome Engineering) tried to get OS/2
 running at home, but had a problem.  When he saw Team OS/2
 yesterday, he asked why his dual boot system wouldn't work
 correctly.

 This morning he stopped by the booth an hour before the show
 started.  He's a happy OS/2 user now.  Mike Carr had given him
 some instructions (in this case, to REM out the HPFS.IFS statement
 in his CONFIG.SYS).  Alfred tried it out last night, and now his
 system works just fine.  Result, one more delighted Team OS/2
 Comdex customer.

From Luke Tymowski:

 I walked past the Apple booth and watched the PowerPC vs Pentium
 demo of Photoshop.  A fellow walked up and began talking to an
 Apple engineer.  The fellow was very upset.  He had bought a
 PowerMac, bought SoftWindows, but was really upset about the
 Windows support.  Couldn't get anything to work the same way it
 worked on the Mac.  For example, on the Mac when you click on a
 data file, the system loads the application which created the
 document, and off you go.  All sorts of other problems.  The Apple
 engineer looked a bit lost, so I jumped in and explained how
 DOS/Windows works vs the Mac.  Took me about 20 minutes, but
 finally convinced the fellow to complain to Microsoft, not Apple.

 The Apple engineer was very surprised I was willing to help --
 after all I'm wearing a very loud OS/2 t-shirt.  I explained that
 while I am here to support OS/2, I'm willing to help anyone -- Mac
 customer, Microsoft customer, etc.  We are here to help, not to
 denigrate anyone.

 I would rather the Apple engineer went home and talked about the
 help he got from the OS/2 team, rather than saying he asked for
 help and was told to get lost.

 Team OS/2 is about helping.  If we can sell more copies of OS/2
 great, but we can do more by helping anyone who needs it.  (Note
 from Janet:  Great attitude, Luke.  (*hug*))

From John Green:

 Well I guess there's a first time for everything. I was walking
 around the Convention Center checking in with the vendors who'd
 allowed us to install OS/2 on their machines to see if they were
 happy when I was stopped by a woman who commented that she
 kept seeing bands of people wandering about in pink t-shirts.
 Confused, she asked me, "Are you guys in a band or something?"
 While resisting the urge to laugh, I explained that we were
 members of Team OS/2.

 "Oh, you work for IBM then!"  she replied.  "No, we're all
 volunteers," I explained.

 We then proceeded to chat a little longer (I still don't think she
 believes that we do this for free, but then again some people
 won't believe you no matter what you tell them) and I finally
 convinced her to go ahead and install the copy of OS/2 that she'd
 received for her birthday and had sitting on a shelf.  I gave her
 the BBS numbers in case she ran into trouble and we parted ways.

News from Brad Barclay:

 I don't know wether I'm happy or sad about the ending of Comdex
 Canada for this year - I am both tired and elated at the same
 time.

 However, it was quite a good day for Team OS/2.  I myself started
 my day with an abortive attempt at doing an install - after
 waiting around for about 40 minutes for the person to rrive to
 authorize the install, we had to leave - the show was starting,
 and the gentleman still had not arrived.

 However, not everything was as dissappointing.  One of the most
 interesting things to happen to me today occured while I was
 walking by the booth of another vendor, I heard someone asking one
 of the staff at that booth about a problem he was having with
 OS/2.  He was quite knowledgeable about the operating system he
 was using, and what his problem was, and the people at that booth
 were unable to help him.  I introduced myself as being a member of
 Team OS/2, and ask if I could be of help.

 I gave him the CD-ROM version of OS/2 2.11 that we had to give
 away - the gentleman was still running OS/2 1.3.  He was, however
 knowledgeable about the operating system, and had nothing but the
 greatest respect for OS/2.  This was the only copy of the CD that
 I gave away to a show-goer, and I think he more than deserved it.

 The show is ending now, and people are filtering out of the
 SkyDome.  We're about to start the process of taking everything
 down, to be put away to await next year.  After that - it's Teamer
 Party Time!

 I'll try to post again tomorrow, if I'm still coherent by then...

From Arylnn Poczynek:

 (Well, there's nothing from Arlynn...  he's sound asleep on the
 floor and I hate to wake him.  I'm sure we'll hear more from him
 after he returns to Edmonton.)

Note from Janet Gobeille, IBM Team OS/2 Support:

 It's over.  Equipment is packed, carpets rolled up, and it's over
 until next year.  Over 50 teamers (I don't have an exact count
 yet)  did a super job covering Comdex Canada.  No, OS/2 wasn't in
 every booth by a long shot.  However, it was in a lot of
 additional booths thanks to them.  And we had a LOT of requests
 for support at future shows.

 More details and the names of the volunteers will be in the next
 Team OS/2 newsletter.  But for now, I'd like to send my thanks
 (and a *hug*) to all the Teamers who worked at Comdex Canada.
 You are a great group.  I was very proud to wear the same pink
 shirt.  (and this wasn't "coral", this was PINK).  Thanks for
 everything!!!


ΓòÉΓòÉΓòÉ 5.3.5. Comdex Canada, One Teamer's View ΓòÉΓòÉΓòÉ

Comdex Canada, One Teamer's View..
By Harold Clitheroe

  I've never walked so much in my whole life in one building
and enjoyed it so much..  Highlights:
  - meeting Janet.. Made Comdex worth it..
  - meeting Teamer's who were only e-mail signatures
   'til now.. Thanks Terry for organising.. nice job!
  - I have never worn anything so PINK before!! The
   "Godzilla eating Chicago" was a nice touch <G. I wouldn't
   have believed just how visible Teamers are..
  -  Shocking IBM'ers at their main exhibit with
    "no, we're volunteers, just here to help.."
  -  Helping someone figure out which OS/2 they needed
     (total stranger, just collared me on the show floor..
     after helping them, gave 'em my card and e-mail..they
     were only a mile or so away from home, turns out..)
    - Tag-Teaming with my son who was there TEAMING with me.
     We had a good time and he helped some gentleman with
     OS/2 tuning.
   - The looks the young man and I got when we went over to MS
    to watch the Chicago demo, followed by the
    looks we got when we played with Pentium running
    NT 3.5 and he starts asking really good technical
    questions about NT's internals (memory modelling and
    file I/O, got into pointers and weird stuff so I just
    smiled a lot..) The MS tech dude couldn't believe we
    weren't "out to get him" nope.. just checking out
    the competetion .. just the facts M'am..
  - Got to play with OS/2 SMP on a dual pentium box..NICE!!!
  My biggest smile happened when I was leaving. We had been given
  fortune cookies, some of which had prize slips for OS/2 or
  OS/2 software. I was in the washroom getting out of the
  Team regalia, when an elderly gentleman in a wheelchair
  starts chatting about OS/2 and how much good stuff he'd
  heard about it and how he'd really like to run it, but
  he really couldn't afford it easily. I just happened to
  have a winning cookie in my pocket that I hadn't passed out.
  The look on his face when he opened it was well worth
  having to explain just who those masked men in those
  Pink Shirts were.(Then we rode off into the sunset...well almost!)
  I got today off in exchange for an evening shift on a Saturday.
  I'd really liked to have been able to be there for a few
  more days...


ΓòÉΓòÉΓòÉ 5.3.6. Comdex Canada, One Teamer's View, Day 2 ΓòÉΓòÉΓòÉ

Comdex Canada, One Teamer's View.. continued  DAY 2
by Harold Clitheroe

  Well, today was back to the real world of work..BUT:
 our office is only 5 minutes from Comdex by foot, so come lunch
 hour it was off to the TEAM HQ, albeit incognito (no "dress Pinks")
 Got to the Team booth, said "hi" asked how things were going,
 chatted with Janet and while we were chatting ended up helping
 someone next to us with Stacker setup questions.. gave him my
 card (the real one.. CP RAIL) and told him if he had problems
 when he went to actually do things to give me a shout. Got into
 the card habit yesterday, must have given out 20 or 30 yesterday,
 another few at lunch today. Had someone ask for me by name at the
 TEAM booth.. turns out to be a co-worker at CP who is out of
 Montreal. We only knew each other by phone and e-mail (I recover
 a lot of datasets for his group), so that was kind of nice. He
 is going to (now..) install OS/2 at home, so we'll get him well
 on his way. About that time it was time to head back to the real
 world so..
    I'LL be back at lunch tomorrow..

Oh, my son also said to pass on his thanks. He really enjoyed
helping out.


ΓòÉΓòÉΓòÉ 5.3.7. Cool Teamer Tales ΓòÉΓòÉΓòÉ

Cool Teamer Tales

David Tanner of Fergus, ON, writes: I have been very pleased with the
assistance I received from Team OS/2.  I had problems with CD ROM hardware and
software installation and they quickly and professionally helped to solve my
problems.  Thanks again.

Report from Brad Barclay:

Well, its another day, and that means another batch of interesting stories!
Today was a busy day for the Teamers here at Comdex Canada, and overall, the
responce to our efforts were extremely positive.

I started my day in the Metro Toronto Convention Centre, running round helping
other Teams with their installs, and checking up on various people for whom I
had previously installed OS/2 yesterday.  Everyone was quite pleased with the
way things were running - nobody had *any* problems with their OS/2 installs!

One of our local TV stations, City TV had a mobile "Speakers Corner" booth (for
those of you who have never been to Toronto, Speakers Corner is a show where
the average person can go into a small booth, sit down and have their say on
whatever topic they choose).  Being of the very brave and verbose sort, I
decided to give it a go, and have my say on my thoughts concerning operatng
systems - can you guess what I suggested?

I like to think that I was tactful, and I never once mentioned the new
four-letter word "Chicago", so I think it went well overall.  I collected quite
the crowd behind me as I was speaking, listening to what I had to say - I hope
it had a positive impact.

Some other quick notes:  it was mentioned to me by one person working here at
the show for another booth that they really appreciated the Pink shirts,
because whenever they needed any of us, it was easy to spot us.

Until tomorrow, Teamers


ΓòÉΓòÉΓòÉ 5.3.8. Cool Teamer Tales ΓòÉΓòÉΓòÉ

Comdex Canada, A Few Words
by Brian J. Evoy

Just a few hurried words about Team OS/2 at COMDEX Canada's setup day. I'm sure
there will be more from the Team organizers but here are just some of my
observations.

Team OS/2 has a nice 10x10 booth in a corner of the larger IBM Test Drive
Centre, right at second base in Toronto's Skydome, and not far from the much
larger Microsoft area. We face out, with a wall dividing us from the Test
Dtrive area, presentation stage & screen, and from the IBM DIRECT booth next to
us...sort of with IBM but not OF IBM if you know what I mean. Our badges say
TEAM OS/2, not IBM.

Every Teamer working will get an exclusive PINK T with Team logo and
'Volunteer' on the breast, and out Toronto Comdex logo on the back. The back
depicts a green 'gator' wearing a white T with "OS/2" write large on its front,
walking away from a smaller sign saying "Chicago City Limits". Tere is a
vulture perched on the sign!!!

We also got a neat carry bag with the flight wing logo seen at PC Expo, our own
coffee mug with the OS/2 marketing theme "Operate at a higher level" and
luggage tag to keep everyone straight. I helped make up the first fifty teamer
kits. We had an initial response from 62 Teamers wanting to work the show which
I understand is very high.

I got to the booth at noon, one of the and met three of the Team effort
organizers, as well as 'she-who-must-be-obeyed', Janet G. herself! As with any
first time effort, it took more than a while to get organized. Most vendors, if
they were present at all, were much more focused on constructing their booths
than installing software.

We had teams out tho, and some success. The IBM folks in the test drive centre
were also responsible for many but not all of out supplies, and were helpful.
We reciprocated by digging up the drivers they needed for a Compaq Prolinea.

Robert Fielder and I talked to CA, who were NOT showing ANYTHING under OS/2,
but we talked them into providing a copy of Super Project for our booth. I
overheard Wyse show up & ask for OS/2 banners, monitor tags & stuff, and one
vendor ask about TEAM OS/2 help for Comdex Fall.

We got a frosty reception from someone setting up Windows on a display machine
in the NEC booth. Wouldn't even acknowledge out presence beside him. As we left
to find more fertile fields his Windows crashed hard! Poetic justice, I say.
Robert & I thought later that it might have been a Microsofty called in to fix
a problem with Windows. Problem with Windows? Nah. <BG>

Someone else At the NEC booth relented later & loaned us a CD caddy. Janet
brought these great CD-ROM drives for us to use you see, but caddies? We don't
need no stinking caddies! (Sorry for telling tales J.; I'll face the music
Friday if you're up to it!)

I spent a good part of my time duplicating the 3.5" 2.11 code on machines in
the Test Drive centre, since we seemed to have only ONE copy to start with
(others showed up much later in the day) although we have about a hundred
CD-ROM copies of the Special Edition for Windows. Naturally, there wasn't ONE
vendor I heard of who actually had the necessary three Windows original disks
with them to allow an install.

We were there REAL late, and unfortunatly I won't be back on duty 'till Friday
to get more involved.  My first TEAM experience has been GREAT so far though.


ΓòÉΓòÉΓòÉ 5.3.9. More Cool Teamer Tales ΓòÉΓòÉΓòÉ

More Cool Teamer Tales
by Norval Oswald

Being involved with TeamOS/2 at Comdex/Canada was a blast! ... Thanks for being
there Janet. I'd also like to thank Terry Hamilton, Bjorn, and the others for
putting together an execellent team ...

I never realized how much OS/2 knowledge was floating about ... and I also
never realized how much walking you do a one of these things (my poor aching
feet)...

Comments from one of the ISV's : "I'd like to thank all of you TeamOS/2 folks,
you saved me a lot of time an effort the week, instead of having to explain
what OS/2 was and how to use it ... I was able to demo my application and make
sales... by the way would you like to have my last copy of ..."  YES!

Most asked questions from Comdex Vendors "What's TEAM OS/2? " and "Do you work
for IBM?" V O L U N T E E R? Whats that?

Most asked questions from Comdex Participants "Can I ask you a (couple of)
question(s) about OS/2?" and "How can I get the performance Beta?"

Best response from a customer watching an OS/2 demo "You mean my machine could
be doing this too? Wow!"

Later ...


ΓòÉΓòÉΓòÉ 5.3.10. Comdex/Canada, Thanks Gang! ΓòÉΓòÉΓòÉ

Comdex/Canada - Thanks Gang!
by Terry Hamilton

"Hi Mom!"
That call started every morning of Comdex/Canada.

 Well, it's over.  The days of Comdex/Canada in Toronto have ended,
 all the TEAMERS have gone home (some may be just arriving there now),
 and I still feel that amazing glow that grew as the successes of
 TEAMOS2 grew with each hour.

 It is not possible for me to personally thank each and every one of the
 TEAMOS2 volunteers that showed in the way I would want to.  Even though
 my name was the name that most of you will see, I want to make it clear
 that without the help of EACH AND EVERY TEAMER we would not have had the
 successes that we did.

 Janet Gobeille was surprised at the low average age of the turnout.
 I believe that by Friday, all of the 'kids' proved that it does not
 take age to be a Professional, only attitude, and TEAMOS2 Toronto had
 that attitude and then some.  All of the TEAM (from that 16yr old pup
 (right Mat!) to those distigushed gray haired gentlemen) proved
 themselves in many more ways than I could hope for.  ALL of them put
 in 110% of their time and energy to the effort and it showed.

 So, what did we do you ask?  Well, given that I am still tired from the show
 and that my feet still hurt and my voice is still about 2 octaves deeper
 than last Monday, it is hard to remember each of the MANY special things
 that happened...but I'll try a few (very few of HUNDREDS):

 ! MAT STEIN gets busted trying to get into the convention center to get his
  badge.  You see, to visit/work at COMDEX you have to be at least 16, and
  well, Mat looks 16ish!  But trust me Mat is NOT 16,... no really, he just
  looks it!.  (the real 16yr old had no problem getting in <HA HA
  HA>) ! LUKE TYMOWSKI, always there, always busy, never complaining.
 ! DENNIS TENN, who was ALWAYS moving. Dennis wins the Skydome Sized Yawn
  Award.
 ! JAMES FITZGIBBON, being up to his neck in chaos and STILL trying his
  damnedest to keep everything working smooth.
 ! JOHN GREEN, who went to someone's office to do an install before the show!
 ! JOE LEMOINE talking on the phone with a guy who came down with a Novell
  and OS/2 question we couldn't answer on the day he was there so we called
  him at work to fix the problem on Friday.
 ! The CLITHEROE's - Harold and Scott - good guys with a knife!
 ! ROBERT FIELDER, grab your friend Bill and stop by for a brew sometime!
 ! GREG BEATON, who spent a day and a half Limping about on a bum leg to do
  installs.  I hope you are feeling better Greg.
 ! JIM ARNOLD, who, after dealing with us animals for Comdex is now on
  his way to spend a few weeks in the woods tagging grizzly bears!!!
 ! KEITH MEDCALF really can rebuild the OS/2 kernel from scratch, in binary,
  in 10 minutes!
 ! DEAN CONNELL wins for most 4 letter words in a single note to me!
 ! BRIAN EVOY who created dozens of diskettes for Teams to use for installs.
 ! ASHER GREEN - install install install install install install install...
 ! MIKE CARR - best lunch hour comedy routine!
 ! KEVIN LINFIELD, who's two favourite words are 'Propoganda' and 'Free'!
 ! ARYLNN POCZYNEK not only travelled 3000km on a bus to get here but who
  RAN just about everywhere at the show.  (We tired him out by FRIDAY though!)
 ! And JANET GOBEILLE, who somehow managed to beat us to the show every day!
  (having a hotel room half a block away helped!)

 I don't mean to miss anyone but this note has gotten fairly long already.
 Just remember that we all did a good job, had a hilarious time and came away
 exhausted and feeling GREAT <in my best Tony the Tiger voice>!

 All of TEAMOS2 at Comdex/Canada did an outstanding job.  We provided
 a new level for which other TEAMOS2 events will aspire.

 G'night Mom.


ΓòÉΓòÉΓòÉ 5.4. Comments on OS/2 World Conference and Exhibition ΓòÉΓòÉΓòÉ

Comments on OS/2 World Conference & Exhibition

by: Vicci Conway

The OS/2 World Conference & Exhibition is over.  It was a wonderful week, and
Miller Freeman did a great job!

Team OS/2 members were treated quite special this week, not only with the
special t-shirts, Team OS/2 break room and free passes to the conference; but
with Lee Reiswig's several minute talk about us. Almost all of the Teamers at
the conference took advantage of the free OS/2 Certified Engineer testing and
most all of them are now certified, as an OS/2 engineer that is. <g>

Lee's talk about the Teamer's in his keynote was great!  For those that are
here regularly, you'll remember the thread here asking about the funniest place
you had ever done an OS/2 demo - well that was used as well.  From the copy
store to the laundry mat.  At the end he asked the Teamer's to stand up and be
recognized and about 25-30 folks stood up to a very nice round of applause. I'd
like to Thank all the Teamer's that helped out during the week, you'll did a
really great job.

And also to Thank Christine Tunnah from MFI for setting up the Teamer room and
all the goodies.  I know I enjoyed it and hope that all of you there did as
well.


ΓòÉΓòÉΓòÉ 6. GO, TEAM, GO! ΓòÉΓòÉΓòÉ

GO, TEAM, GO!

Alan Zeichick's editorial for OS/2 Magazine, August 1994.  Copyright (c) 1994
Miller Freeman Inc.  Permission granted to Vicci Conway to redistribute within
IBM and within the Team OS/2 Newsletter.

GO, TEAM, GO!

If you're walking around a major trade show, checking out OS/2 hardware or
software in a computer store on a Saturday, or asking a question on an
electronic bulletin-board, there's a good chance you're going to run into a
member of Team OS/2.  If so, you're lucky.

Team OS/2 is an informal organization of individuals trying to encourage PC
owners to upgrade to OS/2, support OS/2 users having difficulty with their
systems, and lobby hardware and software makers to add to or improve their OS/2
offerings.  It's a daunting task.  You might call it a labor of love:  Every
Team OS/2 member is an enthusiast about OS/2, and is willing to work hard to
promote the operating system and OS/2-based applications software.  We can't
underestimate the positive effect they've had on OS/2's success.

Team OS/2 was founded back in 1992, when a Team OS/2 forum was opened
internally at IBM.  But it's not a pure IBM group:  Today, there are more than
2,500 Team OS/2 members, and only about one-fifth -- just over 500 -- are IBM
employees, some working for Personal Software Products, the IBM division that
makes OS/2.  But most Team OS/2 members are independent consultants, satisfied
end-users, or IBM corporate customers who tried OS/2, liked it, and decided to
evangelize it.  Team OS/2 is growing at a rate of more than 200 members each
month and, at last report, there were Team OS/2 members in 41 countries.

What do Team OS/2 members do?  At Fall Comdex '93 in Las Vegas, they helped
exhibitors get OS/2 "up and running" in their booths by providing free
technical assistance before and during the trade show. In large part, we should
credit Team OS/2 for making Fall Comdex the "OS/2 Comdex" in the eyes of many
attendees and analysts.  On March 5th, they "blitzed" the CompUSA computer
chain, with demos and Q&A sessions at 60 out of 71 stores.  According to
CompUSA officials, this Team OS/2 action increased their OS/2 product sales by
a factor of 10.

Team OS/2 volunteers, of course, keep on doing what they do best. They
performed the same vital role at Spring Comdex '94 in Atlanta, and are
scheduled to play a major supporting role at the OS/2 World Conference and
Exhibition, to be held this July in Santa Clara, Calif.

Then, we have the user-group connection.  By providing help with OS/2 demos and
maintaining a registration of OS/2 user groups, Team OS/2's headquarters
support OS/2 grass-roots efforts worldwide.

One of the nicest benefits of Team OS/2 is its regular electronic newsletter.
Distributed on-line in .inf format, it contains reports of Team OS/2 events,
information on how to join and contribute to the organization, and even advice
on how to do an impressive OS/2 demo. You'll even find a latest directory of
OS/2 user groups in each issue. Best of all, you don't have to be a Team OS/2
member to download and enjoy the newsletter -- so why not check it out?

The newsletter's file name is tnew##.zip, where ## is the issue number.  The
latest version, at the time of writing, is tnew06.zip. You'll find it on
CompuServe (OS2USER section 9), America Online (keyword OS2), Delphi (custom
forum 41), GEnie (OS/2 Roundtable), Prodigy (OS/2 Club), FidoNet (Fernwood file
collection, General Information area), via anonymous ftp from
software.watson.ibm.com in the /pub/os2/teamos2 directory, and via gopher from
index.almaden.ibm.com.

Thanks, Team OS/2, for your invaluable role in helping OS/2's success.

Alan Zeichick, Editor-in-Chief

<Note from Editor:  OS/2 Magazine subscription information can be obtained by
calling 415-905-2200 voice; 415-905-2499 fax; OS/2 Magazine, 600 Harrison St.,
San Francisco, CA 94107 mail; via the OS2AVEN forum on CompuServe; or via the
Internet to: [e-mail].>


ΓòÉΓòÉΓòÉ 7. Bulletin Boards ΓòÉΓòÉΓòÉ

Bulletin Board Information

The Bulletin Board section is divided up into three sections now, though some
months will only have two sections:

Upcoming Bulletin Board Conferences

Team OS/2 BBS's

BBS Highlights (from previous conferences)

Please be sure to send in your BBS's important highlights.


ΓòÉΓòÉΓòÉ 7.1. Upcoming Bulletin Board Conferences ΓòÉΓòÉΓòÉ

Upcoming Bulletin Board Conferences

America Online

America Online holds chats in the OS/2 meeting room 3 times a week on:

    Saturdays at 9:30 pm Eastern
    Tuesday at 11:30 pm Eastern
    Thursdays at 9:00 pm Eastern

Upcoming chats scheduled are:

THURSDAY (8/11) OS/2 Word Processors -
 DeScribe, AmiPro, FootPrint, Textor, Pluma, the debate rages on.
 Which word processor for OS/2 is the right size and price for you?

SATURDAY (8/13) OS/2 WorkPlace Shell -
 Did you know that?  We are always hearing or finding new things about
 the WorkPlace Shell.  Join the OS/2 forum and you could win a free
 hour, for telling us your best tip for using the WorkPlace Shell!  At
 10:30 pm Eastern, the OS/2 Forum staff will vote for the 5 best
 tips given first by members!  PCC JGuy hosting.

THURSDAY (8/18) Beginner's Night -
 New toOS/2 or thinking of trying OS/2?  Come and ask your questions!

SATURDAY (8/20) OS/2 Q & A

THURSDAY (8/25) PCC Bit's Favorite OS/2 Feature Night -
 Join in the fun and win a free hour!  During the conference, we'll
 ask what Bit's favorite OS/2 feature is, and the first 5 members to
 guess correctly will win a free hour!  Bit will be giving hints
 during the chat, so anyone could win!

SATURDAY (8/27) OS/2 & Multitasking -
 How do you use it to do what you want to do?  Tips, tricks, problems
 and questions.

TUESDAYS:  Late Night with OS/2 - Informal Chat

Further information about upcoming chats can be found on the 'Forum
News' button on the main OS/2 Forum window.

GEnie

Regularly scheduled RealTime Conferences (RTCs) are as follows (Eastern
time):

Monday    9:30P-11:30P  Eastern  OS/2 Help Desk with
                Jeff Elkins
Tuesday   9:30P-11:30P  Eastern  Team OS/2 Nationwide
                Conferences with: Kevin Royalty and Stewart Hyde
Wednesday  9:30P-11:30P  Eastern  General Meetings/Special Events


ΓòÉΓòÉΓòÉ 7.2. Team OS/2 BBS's ΓòÉΓòÉΓòÉ

Team OS/2 BBS's

Due to the overwhelming response to a listing of Team OS/2 BBS's, the file will
be listed separately from the Newsletter.  Look for an announcement soon on
where to find the file.


ΓòÉΓòÉΓòÉ 8. Miscellaneous Bits 'n Bytes ΓòÉΓòÉΓòÉ

Bits 'n Bytes

Mailing Lists

The Team OS/2 mailing list is being made available to vendors at this time,
with special Thanks to Janet Gobeille for doing the REXX code to pull this
listing.  Several vendors have already asked for it, so expect to see some
mailings from them in the near future.

Retailers

Do you know of a retailer who would like to be on the IBM/PSP (USA and Canada)
mailing list for announcements and other things?  If so, send the following
information to [e-mail] (their own Internet userid was not
established at press time, so in the meantime, we will forward the information
on and it will be updated in next months issue):

    Store manager name
    Store name
    Complete store mailing address
    Store phone number, including area code


ΓòÉΓòÉΓòÉ 8.1. The Fernwood Europe Story ΓòÉΓòÉΓòÉ

The Fernwood Europe story.
by Jan Schoonenberg

One of the best known sources for OS/2 shareware is, no doubt, the file
distribution mechanism, known as FERNWOOD. It all started when in 1988 Emmitt
Dove of Branford CT USA began to dedicate his Fernwood BBS mainly to OS/2 files
which were difficult to obtain at the time.

His board was available at no charge to anyone and this prompted OS/2 authors
to send their creations to Fernwood, which in turn made Fernwood the largest
source for such files at the time. Nationwide distribution of the files,
however, was hindered by the fact that highspeed modems were not very common.
Large BBSes around the country complained about the phone expense and this led
Emmitt, in 1989, to offer to such boards his collection on tape or diskettes.
Several made use of this offer and have since grown to become nationally known.
Example: Pete Norloff's OS/2 Shareware BBS.

In Europe Jan Schoonenberg, software Librarian of a 2500 member PC Club in the
Netherlands was the first European to request the Fernwood files. He also
persuaded Emmitt to send monthly updates on diskette. The files were placed on
the BBS of the Club known as PC_Square and freely available to anyone, anywhere
in Europe. However, in Europe phonerates were even worse than in the USA and
high speed modems were forbidden in several countries. Thus Jan received
requests for copies of the diskettes. In the course of time more than 170
different HD diskette's were sent out to 18 "subscribers" each in most
countries of Europe. They were made available at no charge on the condition
that the receiving boards would not charge for their redistribution. It is felt
that this has contributed to the voluntary nature of the "Fernwood file
distribution mechanism" such as it is to-day.

Diskette distribution is now no longer available. It had one flaw: a file could
be 6 weeks old before it reached the enduser. To make a speedup possible,
Emmitt Dove started a "Tick" service". Subscribers receive all new files
automatically if they call Fernwood. Several BBSes in USA immediately started
to make use of this facility and in turn offered thesame service to others.
This is how the informal Fernwood network started. PC_Square in the Netherlands
also connected immediately. It already imported all OS/2 message Echo's (except
the OS2 Echo, which was handled by another system) and thus became the
"Fernwood gateway" for Europe, which it has been ever since. Things then
developed rapidly. The Fernwood tickservice spread very quickly over Europe.
The Fernwood coordinator for Europe was able to track and control the network
for a while, but when the number of connected systems passed the 180 mark in
February 1992 he had to give up. Since Fernwood is not a formal organization,
such as Fidonet, with enforceable rules, formal control cannot be excersized.
But there is no desire to do so either. The only thing that counts, is that
OS/2 files reach whoever wants them.

Fernwood Europe still plays a key role in this. The European gateway of OS2Net
obtains files from PC_Square as do the BBSes of IBM, the OS/2 Professional User
Group and others in the Netherlands. Most countries of Europe receive their
OS/2 files directly or indirectly from PC_Square. And send back files from
European authors which are then "hatched" into the Fernwood system for
worldwide distribution. Fernwood Europe not only contributes European files to
Fernwood. When USA contributions slow down for some reason, the European
coordinator goes hunting for files in the USA and "hatches" them into Fernwood.
In this case the files travel the ocean twice.

In January 1994 PC_Square (Fidonet 2:512/4) was physically moved to a new
location and is now teaming up with "Chat BBS" 2:280/801. Sysop of both systems
is Lody Caenen. One of the lines of the latter system is an ISDN (60.000 bps)
line. It is a.o being used to exchange files with major file distributors in
Germany. PC_Square is awaiting delivery of an IBM PS/2 Mod 85 fileserver. This
all illustrates that Fernwood Europe in intent on continuing to provide the
best possible service to support OS/2 in Europe.

Questions or requests for support can be directed to Lody Caenen, sysop of
Fidonet 2:512/4 ([phone]) or Jan Schoonenberg, Fernwood coordinator
Europe Fidonet 2:512/4.1080 (a Point). Fax: [phone] (after July 25,
1994).


ΓòÉΓòÉΓòÉ 8.2. Developer Support News ΓòÉΓòÉΓòÉ

IBM PSP Developer Support News

Produced monthly, and distributed electronically, by the IBM Personal Software
Products (PSP) Developer Support organization in Boca Raton, Austin, and
Atlanta, this newsletter gives members of IBM's Developer Assistance programs
the latest information about all the IBM technical, business, and marketing
programs in place to help them develop and market their PSP software
successfully.

IBM PSP Developer Support News is *only* distributed electronically; IBM is not
producing printed copies for distribution.

The file names, dates, and number of pages for all issues thus far are:

1993
Issue  Date    Zipped    ASCII     .INF     .PS     Pages
    ----    ------    -----     ----     ---     -----
 1   17 May 93  dsn93a.zip = dsnews.93a              52
 2   15 Jun   dsn93b.zip = dsnews.93b              50
 3   15 Jul   dsn93c.zip = dsnews.93c              62
 4   23 Jul   dsn93d.zip = dsnews.93d              48
 5   16 Aug   dsn93e.zip = dsnews.93e              29
 6   15 Sep   dsn93f.zip = dsnews.93f + dsn93f.inf        47
 7   15 Oct   dsn3ga.zip = dsnews.93g              63
         dsn3gi.zip =        dsn93g.inf
         dsn3gp.zip =              dsn93g.ps
 8   15 Nov   dsn3ha.zip = dsnews.93h              34
         dsn3hp.zip =              dsn93h.ps
 9   15 Dec 93  dsn3ia.zip = dsnews.93i              46
         dsn3ii.zip =        dsn93i.inf
         dsn3ip.zip =              dsn93i.ps

1994
Issue  Date    Zipped    ASCII     .INF     .PS     Pages
    ----    ------    -----     ----     ---     -----
 1   17 Jan 94  dsn4aa.zip = dsn4a.asc               81
         dsn4ai.zip =        dsn4a.inf
         dsn4ap.zip =              dsn4a.ps
 2   15 Feb   dsn4ba.zip = dsn4b.asc               70
 3   15 Feb   dsn4ca.zip = dsn4c.asc               70
   (two issues  dsn4bi.zip =        dsn4b.inf
   on 15 Feb)              + dsn4c.inf
         dsn4bp.zip =              dsn4b.ps
                           + dsn4c.ps
 4   15 Mar   dsn4da.zip = dsn4d.asc               58
         dsn4di.zip =        dsn4d.inf
         dsn4dp.zip =              dsn4d.ps
 5   15 Apr   dsn4ea.zip = dsn4e.asc              101
         dsn4ei.zip =        dsn4e.inf
         dsn4ep.zip =              dsn4e.ps

Explanation of names of zipped files for 1993 Issue 7 and later:

 DSNymA = Developer Support News 199y issue m ASCII (plain-text)
 DSNymI = Developer Support News 199y issue m .INF  (use OS/2 VIEW)
 DSNymP = Developer Support News 199y issue m .PS  (PostScript)

where y = last digit of year (3, 4, ...)
   m = issue number represented as alpha (A=1, ..., G=7, H=8, ...)

For example, DSN3GI is 1993 issue 7, the 15 October issue, in .INF
format (after being unzipped).

The zipped files are found on several e-mail and BBS systems:

Γûá America Online, in the OS/2 forum, in the Newsletters library
Γûá CompuServe, in OS2DF2 forum, *DAP library section 14
     and in OS2DF1 forum, OPEN FORUM library section 15
Γûá GEnie, in OS/2 Software Library 16
Γûá Gopher, in index.almaden.ibm.com, OS/2 Information menu; also in
     bobblair.austin.ibm.com
Γûá IBM Canada BBS, in file area 11, OS/2 Programming
Γûá IBM Europe/Middle East/Africa (EMEA) BBS, in file area DOCS.PUBS
Γûá IBM France OS/2 Developer Assistance Program BBS, in area PUBS01
Γûá IBM OS2BBS (TALKLink), in OS/2 Software Library, in Documents
     and Info
Γûá IBM Personal Computer Company BBS, in file area 11, OS/2
     Programming
Γûá Internet, in anonymous ftp server software.watson.ibm.com, in
      directory /pub/os2/info
Γûá NIFTY-Serve (Japan), in FIBMFEEL forum, library section 4
Γûá PRODIGY, in the OS/2 Club topic's download library under IBM
     Files

Note: If you cannot find files named dsn... (in lower case), look for
files named DSN... (in upper case).

Within IBM:

All 1994 issues, in ASCII and INFBIN formats, are in DSN4 PACKAGE in the
OS2TOOLS tools catalog *only*. To obtain DSN4 PACKAGE, type
  TOOLCAT OS2TOOLS GET DSN4 PACKAGE
or
  TOOLS SENDTO KGNVMCB PCTOOLS OS2TOOLS GET DSN4 PACKAGE

You can also request DSN4 PACKAGE by typing
  REQUEST DSN4 FROM V1ENG AT BCRVM1

To subscribe to DSN4 PACKAGE, type
  TOOLS SENDTO KGNVMCB PCTOOLS OS2TOOLS SUB DSN4 PACKAGE

All 1993 issues, in ASCII and INFBIN formats, are in DSNEWS PACKAGE in
the MKTTOOLS, OS2TOOLS, and PCWIN tools catalogs. To obtain
DSNEWS PACKAGE, type
  TOOLCAT catalogname GET DSNEWS PACKAGE
or
  TOOLS SENDTO catalogdisk GET DSNEWS PACKAGE
where
  catalogname MKTTOOLS is on catalogdisk USDIST MKTTOOLS MKTTOOLS
  catalogname OS2TOOLS is on catalogdisk KGNVMCB PCTOOLS OS2TOOLS
  catalogname PCWIN is on catalogdisk BCRVMMS1 PCWIN PCWIN
Examples: TOOLCAT MKTTOOLS GET DSNEWS PACKAGE
     TOOLS SENDTO USDIST MKTTOOLS MKTTOOLS GET DSNEWS PACKAGE

You can also request DSNEWS PACKAGE by typing
  REQUEST DSNEWS FROM V1ENG AT BCRVM1

DSNEWS PACKAGE is no longer being updated every month. 1994 updates are
made to DSN4 PACKAGE.

Note: Use a monospace font to print the ASCII version.

We hope our newsletter serves your needs, and we'd like your feedback --
see the newsletter for how to reach us.

(R) IBM and OS/2 are registered trademarks of International Business
  Machines Corp.
(R) CompuServe is a registered trademark of CompuServe Inc.
(R) PostScript is a registered trademark of Adobe Systems, Inc.


ΓòÉΓòÉΓòÉ 8.3. LAN Systems Network Newsletter ΓòÉΓòÉΓòÉ

Announcing the First Issue, 1994 IBM LAN Systems Network Newsletter

The First Issue, 1994 IBM LAN Systems Network Newsletter is now available.

Read the newsletter to help you keep up with the fast pace of the LAN Systems
world.  You will find the latest information about IBM LAN Systems software
products, applications, events, certification, BESTeam program, and much more.

This newsletter is a quarterly softcopy publication available from many
sources.  The following list describes some of the ways the newsletter can be
accessed:

 CUSTOMER AVAILABILITY:
 1.  OS2BBS under News and Announcements
 2.  CompuServe - IBM OS/2 Developers 2+ Forum
   - Type GO OS2DF2
   - Select library #3
   - Download filename LSNEWS.ZIP
 3.  Internet -
   Gopher access:
    1. External gopher server accessable by customers:
    2. External name: csgopher.gpl.ibm.com
    3. IP Address:  198.5.4.1
    4. Newsletters Section
   FTP access:
    1. External name: csgopher.gpl.ibm.com
    2. User ID = anonymous
     Password =    (there is no password)
    3. NEWS directory
 4.  Prodigy - OS/2 Club
    1. OS/2 Club - Download Library
    2. Select IBM Files
    3. Select Information
    4. Download the file named LANNEWS.ZIP
 4.  NSCFAX - 1-800-IBM-3395
    See the index for the current issue
    Nov/Dec 93 = Document #10042
    July 93   = Document #10041
    March 93  = Document #10097
    Feb 93   = Document #10096


ΓòÉΓòÉΓòÉ 8.4. OS/2 Personal Makes Debut ΓòÉΓòÉΓòÉ

OS/2 Personal Makes Debut

TAMPA BAY August 1st, 1994 -- The new hypermedia OS/2 magazine, OS/2 Personal,
was uploaded to online services and the internet today*.

The magazine is available in four formats:

   o   VGA OS/2 INF format (op101a.zip**),
   o   SVGA OS/2 INF format (op101b.zip**),
   o   Windows Help format (op101c.zip) and
   o   Windows Multimedia Viewer format (op101d.zip).

"There was a demand for multiple formats" commented Jules Allen, Publisher for
OS/2 Personal. "I've received a lot of mail concerning OS/2 Personal and I
think we're delivering what people want." he continued. "As we're totally
electronic, we can deliver up to the minute news hours before press -- for
example, the rather amusing sight that is greeting attendees at Chicago's
Windows World right now is on our 'front page'."

IBM PSP Chief Lee Reiswig opens the issue with his letter to OS/2 users and
developers world wide. This first issue of OS/2 Personal covers important
events such as the recent OS/2 World Show in Santa Clara and the arrest of a
virus writer in Europe. First impressions of DeScribe 5.0 and the world's first
V.34 modem are included as well as recent events surrounding Microsoft's legal
wranglings with the Justice Department. Readers completing the readership
survey have the chance of winning a copy of DeScribe 5.0.

OS/2 Personal is part of the The Allen-Hamilton Publishing Company and can be
contacted via email at [e-mail]. Editorial enquiries should be directed
to CompuServe 100013,600. Corporate and sales enquiries should be directed to
CompuServe 70750,1431. Written enquiries should be sent to OS/2 Personal
Magazine, 10460 Roosevelt Boulevard, St. Petersburg, Florida 33716-3818.

                 # # #

OS/2 Personal is a trademark of the Allen-Hamilton Publishing Company. All
brands and other names are trademarks or registered trademarks of their
respective companies.

 * = OS/2 Personal is available from the OS2USER forum on CompuServe, from
   ftp.athena.com and ftp.demon.co.uk on the internet. Check your online
   service or local OS/2 oriented BBS for availability.

 ** = Until the files find their permanent location on the internet, they
   may be suffixed with a '.1' -- please be sure to check the file names
   before download.


ΓòÉΓòÉΓòÉ 8.5. Demo Tips ΓòÉΓòÉΓòÉ

OS/2 Demo Tips
by Chris White

When doing any type of presentation, it's important to keep your audience
involved. There's a fine line, however, between keeping them involved and
letting them take over. It's easy for your presentation to inadvertently become
a Q&A session. Following are a few tips for audience interaction.

1. Introduce yourself. Even if you're presenting to an audience of people who
know your name, tell them who you are. "Good morning! I'm Chris White, a
professional nerd and OS/2 advocate."

2. Make your audience react immediatly. You can start with a joke, ask the
audience questions, or even make them shout "good morning" back to you.
(Careful about your jokes, though. Microsft jokes are not appropriate...yet!)

3. Tell the audience what you're going to do, do it, then tell them what you
did. For example, you might explain preemptive multitasking a bit, show an
example of preemptive multitasking (I like calling CIS, formatting a floppy,
and playing Raptor or Doom). Then explain what you did, "Did you notice how
none of my tasks stopped or timed out?"

4. When your audience asks a question, _always_ repeat the question. If it's a
long question, act as a translater and repeat the question sentence by
sentence. By repeating the question you make sure everyone hears it and that
you have understood it correctly.

5. Limit the questions and answers. If a question is about something you'll
cover later, don't be afraid to say so. Don't let the questions get you
sidetracked. If it's a question about a specific problem, take it off-line. If
you're being overwhelmed with questions, a good response is "I want to answer
all your questions. Most of them will be answered with what I show you. If I
don't get to your question during the presentation, see me afterward." Move on!

Remember that your audience is your partner. They are there because they want
to know about OS/2. You and your audience should both have fun!

Chris White is a presenter with IBM's OS/2 LAN Tour, a national roadshow
dedicated to the advancement of OS/2 and LAN Server. She's been working with
OS/2 since the dawn of time, being one of the 10 people to use version 1.1 (the
one that ran on 286s with a character-based interface).


ΓòÉΓòÉΓòÉ 8.6. Chairman Welcomes Internet Users to the IBM Home Page ΓòÉΓòÉΓòÉ

Chairman Welcomes Internet Users to IBM Home Page

 IBM Chairman Lou Gerstner welcomes Internet users to IBM's new
 "home page" on the Internet.  The home page, first posted on May 23,
 serves as the hub of all IBM information on the Internet.

 Gerstner promises Internet users that the home page will offer an easy
 way to learn about IBM and to feed information back to the company.
 The full text of his message appears at the end of this notice.

 Although there has been no announcement of the IBM home page until
 now, it is already serving information to users every 18 seconds.

 IBM's activities on the Internet are coordinated by the Networked
 Application Services Division.

 The IBM home page is located on a World-Wide Web server, a system that
 helps organize Internet information by linking documents together via
 a technology called hypertext.  Hypertext lets selected words "expand"
 to provide more information about the subject.  The new information can
 take the form of text, video, audio or graphics.  For example, clicking
 on the hypertext word AS/400 can take you to information about the
 latest models of the product.

 Here is the text from Lou's statement:

 "Hello, I'm Lou Gerstner, chairman of IBM.  On behalf of all of us at
 IBM I'd like to welcome you to our World-Wide Web server.

 Through our server, we'll try to make it easy for you to learn about
 our technology and some of the things we're doing at IBM -- and also
 make it easier for you to share your ideas with us.  We'll update our
 information on a regular basis and do our best to keep it interesting
 and informative.

 We're committed to the Internet, and we're excited about providing
 information to the Internet community.  I hope you'll check back here
 often."

 The URL is: http://www.ibm.com/

 <Note:  The IBM home page changes frequently.>


ΓòÉΓòÉΓòÉ 9. Appendix - Questions and Answers ΓòÉΓòÉΓòÉ

Appendix (Questions and Answers)

The Appendix will contain information that will be updated in future
newsletters to provide valuable reference information.


ΓòÉΓòÉΓòÉ 9.1. Appendix A: How do I contact IBM Team OS/2 Support ΓòÉΓòÉΓòÉ

How do I contact IBM Team OS/2 Support
IBM PSP Grass-Roots Marketing supports Team OS/2 and other activities. The
people involved are:

Vicci Conway             Vicci is in Boca Raton, Florida.  Her primary job is
                         BBS coordination, coverage thereof, and communications
                         for IBM PSP.  Her secondary responsibility is helping
                         with Team OS/2 support. Part of her Team OS/2 support
                         is being the editor of this newsletter. She also works
                         with vendors to provide them with the Team OS/2
                         mailing list and coordinates the Team OS/2 Reception
                         at Fall Comdex. In addition, any vendor wishing to get
                         their press releases distributed electronically should
                         contact her as well.

Janet Gobeille           Janet is in Austin, Texas.  She works to define and
                         coordinate world-wide Team OS/2 support for IBM PSP.
                         If you have a problem with IBM Team OS/2 support, call
                         her. She also works to provide international support
                         and coordination for Team OS/2, and maintains the
                         databases used to support Team OS/2.

Anita Venable            Anita works with Janet in Austin.  She handles the and
                         day-to-day support for Team OS/2 including shipping,
                         database updates, and responding to phone, fax, and
                         email inquiries. When you send a note to either
                         [e-mail] or [e-mail], Anita is
                         usually the person who will read and answer it.

User Group Relations:    Gene Barlow, and Bill Wyatt form our PSP User Group
                         Relations team.  See Appendix F for more info on IBM
                         PSP User Group Support.

You can contact Team OS/2 Support via the Internet address given below from
most electronic networks. If necessary, contact us via fax or telephone, but
electronic mail is definitely preferred.

Internet (Team OS/2 Support): [e-mail]

Internet (Team OS/2 Newsletter): [e-mail]

Internet (BBS support): [e-mail]

Internet (PC User Group Support): [e-mail]

IBM (internal) (Team OS/2 Support): TEAMOS2 at AUSVM1

IBM (internal) (Team OS/2 Newsletter): TEAMNEWS at AUSVM1

IBM (internal) (BBS Support): VICCI at BCRVM1

IBM (internal) (IBM PC User Groups): IBMPCUG at AUSVM1

You can also contact us at any of the following addresses and request that your
note be forwarded to the correct person:

CompuServe:       Vicci Conway at 76711,1123

Fidonet:          Janet Gobeille at 1:382/902

IBMMAIL:          Janet Gobeille at USIB45RN at IBMMAIL

OS/2 BBS:         Vicci Conway at USIB55J9 at IBMMAIL

Fax:              Send your request to Janet Gobeille, Team OS/2 Support, at
                  [phone]

Mail:

                                    Janet Gobeille
                                    IBM PSP - Bldg 808
                                    Internal Zip 2996
                                    11400 Burnet Rd
                                    Austin, TX 78758   USA

Telephone:        Anita Venable, Team OS/2 Support, at [phone]

If you have problems reaching Team OS/2 Support, contact Janet Gobeille at
[phone].


ΓòÉΓòÉΓòÉ 9.2. Appendix B: How can I join Team OS/2? ΓòÉΓòÉΓòÉ

How can I join Team OS/2?

The IBM Team OS/2 Support group keeps a database of members as a service to
Team OS/2 members world-wide.  We then sort and upload them to the electronic
networks so that you can find each other.

For this database, please send the following information to one of the
addresses given in Appendix A:

 1. Your Name

 2. Mailing address (only the city, state, and country will be published)

    May we release your address to vendors who wish to do mailings to Team OS/2
    members?  (Yes or no)

 3. Userids and networks

 4. Optional: you can include a short (1-2 line) description to be included
    with your name.  Sometimes software developers like to mention which
    products they've written or BBS operators include how to reach their BBS.

 5. For our private records (these will NOT be published), please also include
    your phone number (home/work), Fax, etc.

Also please let us know what you've been doing to help promote the use of OS/2.


ΓòÉΓòÉΓòÉ 9.3. Appendix C: Where can I find Team OS/2 Members? ΓòÉΓòÉΓòÉ

Where can I find Team OS/2 Members?

The majority of people associated with Team OS/2 can be found somewhere online,
participating on a Bulletin Board.  Since the fastest and easiest method of
communicating with a large group such as Team OS/2 is via electronic networks,
this is the perfect avenue to coordinate events, to report on what you or your
group are doing, or to help others who have questions or problems.  We also
electronically brainstorm about new ideas.

We also provide a list of Team OS/2 members and email addresses worldwide.  It
can normally be found wherever this newsletter is found. The next section in
this Appendix shows how to address these users via the Internet no matter which
electronic system they may be on.

Below are the major networks where Teamers can be found.  The lead Teamer on
each network is usually a volunteer assisting in monitoring conferences and
uploading files from IBM PSP. Note: these folks are *not* IBM OS/2 technical
support.

The following list is maintained by Vicci Conway (IBM PSP Bulletin Board
Coordinator).  Please contact her with corrections and changes.

America Online:     Go to the "Computing" icon, "OS/2" topic. The lead Teamer
                    here is Ed D'Avignon and can be found with the userid
                    "TEAMOS2 ED".

                    AOL has regularly-scheduled OS/2 chats on Tuesdays at 11:30
                    p.m., Thursdays at 9 p.m., and Saturdays at 9:30 p.m..  All
                    times are Eastern Standard Time.

Compuserve:         "GO OS2USER", Section 9, Team OS/2. Vicci Conway
                    (76711,1123) is the lead Teamer here. To join CompuServe,
                    call (800)-848-8199 (USA only).

Delphi:             Custom Forum 41 is where the Teamers hang out on Delphi.
                    Steve Gallagher (S.GALLAGHER) takes the main Teamer liason
                    role here. To join Delphi, call [phone] (USA only).

Fidonet:            Join us on the TEAMOS2 echo conference (on the Fidonet zone
                    1 backbone but available internationally).  Janet Gobeille
                    (1:382/902) is active here along with many other  IBMers
                    who join in on this conference. Steve Gallagher is the
                    volunteer uploading IBM announcements to the International
                    OS2 echo conference.

GEnie:              Go to the "OS/2" roundtable (page 1400).  Kevin Royalty is
                    an active Teamer here and sends in the GEnie announcements
                    for this newsletter.

                    GEnie has regularly scheduled RealTime Conferences (RTCs)
                    which are listed in the Upcoming Bulletin Board Conferences
                    section.

                    To join GEnie, call [phone] (USA only).

Within IBM:         See TEAMOS2 FORUM and TEAMOS2 CFORUM on the internal IBMPC
                    conference disk.  Also, check TEAMUK FORUM (UK) or TEAMCDA
                    FORUM (Canada).

Internet:           No specific conference, but you will find Teamers on most
                    of the OS/2-specific newsgroups.  For Team OS/2 information
                    on the Internet, send email to [e-mail].  You
                    can also meet Team OS/2 members on the #OS/2 channel of IRC
                    (Internet Relay Chat).

OS2BBS (from IBM):  Join us on the TEAMOS2 CFORUM.  Vicci Conway (USIB55J9 at
                    IBMMAIL) is the forum Administrator. To join the OS2BBS,
                    call [phone] (USA only). Several new regional TEAMXX
                    CFORUMS are now open.

                                        TEAMBNL - Belgium, Netherlands, Luxemborg
                                        TEAMCA  - California
                                        TEAMCDA - Canada
                                        TEAMDC  - Washington DC
                                        TEAMFL  - Florida
                                        TEAMGA  - Georgia
                                        TEAMIL  - Illinois
                                        TEAMNC  - North Carolina
                                        TEAMNW  - North West USA
                                        TEAMNY  - New York
                                        TEAMTX  - Texas
                                        TEAMUK  - UK

Prodigy:            The OS/2 Club.  This Club on Prodigy has files available
                    for downloading and messages are auto-posted.  Check the
                    "New Files" area weekly for new uploads. The Team OS/2
                    support liason is Gene Gough (DWJG89A). To join Prodigy,
                    call (800) PRODIGY (USA only).

Also, there are often Team OS/2 get-togethers or meetings at trade shows and
technical conferences.  If you plan to attend a conference, please check
electronically for any Team OS/2 activity that may be planned.


ΓòÉΓòÉΓòÉ 9.3.1. Sending Email through the Internet ΓòÉΓòÉΓòÉ

Sending Email through the Internet

We've had many requests asking how to contact a Teamer who is on a different
electronic network.  So, this table shows how to create an Internet email
address for many of the systems where Teamers can be found:


 Network    Sample address            Sample re-formatted for Internet

 America    tom214                    [e-mail]
 Online

 Bix        xxxxx                     [e-mail]

 Compuserve 76711,1123                [e-mail]
                                      (Note: change the comma (,) to a period (.)
                                      for the Internet address.)

 Delphi     Barnesd                   [e-mail]

 Fidonet    Janet at 1:109/347.3479   [e-mail]
            Janet Gobeille at         [e-mail]
            1:109/347                 (Note: not all Fidonet users have Internet
                                      netmail access. However, if the Fidonet
                                      address is in the Team OS/2 list, the person
                                      should have mail capability there.  Fidonet
                                      addresses are reversed and prefixes added to
                                      create an internet address.  The 'p'
                                      parameter is only used when sending a note to
                                      a Fidonet 'point': an address with the 4th
                                      set of digits).

 GEnie      K.Royalty                 [e-mail]

 MCI Mail   378-4029                  [e-mail]
                                      (Note: the dash in MCI Mail should not be
                                      used.)

 Prodigy    tvkm35a                   [e-mail]


ΓòÉΓòÉΓòÉ 9.4. Appendix D: Team OS/2 International! ΓòÉΓòÉΓòÉ

Team OS/2 International!

Team OS/2 is everywhere.... not just in the USA.  Team members can be found
around the world.  Although the international conferencing is often done in
English, there are Teamers active on local bulletin boards and other
conferences in many languages.  This section contains any country-specific
information that we can collect to assist and publicize your efforts to help
other OS/2 users.

If you know of some specific Team OS/2 or OS/2 conferences in your country,
please send us a short note with information on how to get to them.  We will be
happy to re-post that information here in following newsletters to help others
learn where they can also join in the fun.


ΓòÉΓòÉΓòÉ 9.4.1. Team OS/2 OZ : Australia ΓòÉΓòÉΓòÉ

Team OS/2 OZ - Australia

Team Coordinator for Team OS/2 OZ: Scott Akinson

    IBM Internal:  SCOTTA at SYDVM1

IBM Liason for Team OS/2 OZ: Peter Kelley

    Internet:  Peter Kelly at: [e-mail]


ΓòÉΓòÉΓòÉ 9.4.2. Team OS/2 Belgium ΓòÉΓòÉΓòÉ

Team OS/2 Belgium

Although they do not call themselves Team OS/2, if you are looking for
a group of OS/2 enthusiasts in Belgium, you might start here:

 OS/2 User Group Belgium
 =======================

     The 'OS/2 User Group Belgium' is formed by a group of belgian
 OS/2 enthousiasts who want to share their knowledge on OS/2 with
 anyone who is using (or interested in using) OS/2 as his PC operating
 system.

     The 'OS/2 User Group Belgium' organizes sessions and workshops
 about various OS/2-related topics on a regular basis (currently every
 2 months).  For example, the last session was a presentation entitled
 'How to install/configure OS/2'.

     We also publish an electronic newsletter.  The first issue of
 our newsletter is currently available on Fidonet Belgium, in the file
 area OS2_B ('OS/2 Belgium file distribution').  Printed versions can
 be obtained on request.

     You can contact the OS/2 User Group, and post any of your
 questions about OS/2 on the Belgian FidoNet echomail area OS2.B.
 This echomail area is also the place where you can find the latest
 information on the 'OS/2 User Group Belgium' and its activities.

     To enroll to the 'OS/2 User Group Belgium', cut and paste
 the coupon below, enter the required information and send it to one
 of the following e-mail addresses :

o Alex Wyckmans @ 2:291/716  (NetMail only)

o Jerry van Laer @ 2:292/805.7 (NetMail only)

 ======================================================================

 NAME:
 ADDRESS:
 ZIP CODE and CITY :

 Reachable through E-mail (Y/N) ?
 AT: (E-mail address here)

 WISHES TO (please select the appropriate option)
 - become a member of the 'OS/2 User Group' Belgium and to be informed
  about its activities

 - become an 'active member' of the OS/2 User Group Belgium and
  participate in the planning, organization and running of the
  sessions.


ΓòÉΓòÉΓòÉ 9.4.3. Team OS/2 Canada ΓòÉΓòÉΓòÉ

Team OS/2 Canada

IBM Team OS/2 Canada Liaison:  Rob Hudaj

       IBM Internal:  RHUDAJ at CANVM2
       Internet: [e-mail]

Rob supports Canadian Team OS/2 and user groups, coordinating the support with
the US to so that Canadian Teamers and IBM Canada can work together. Canadian
Teamers can contact Rob via the above Internet address if they plan any type of
public event where IBM support is needed or requested.

Electronic meeting places for Team OS/2:

IBM BBS     Denis Tonn has been doing a great job supporting the IBM BBS OS/2
            conferences within Canada (ibmNET).  They are widely carried
            outside of Canada by IBM and non-IBM BBSs.

Within IBM: Teamers inside IBM have a Canadian-specific conference: TEAMCDA
            CFORUM on IBMPC.


ΓòÉΓòÉΓòÉ 9.4.3.1. A Word from Terry on Comdex Canada ΓòÉΓòÉΓòÉ

A Word from Rob Hudaj to all Canadian Teamers!!!

COMDEX Canada 94' just finished and what an event it was! It is estimated that
45,000 people visited both our Metro Toronto Convention Centre and our world
famous Skydome Complex. By the way, Windows World was located in the Skydome
and that's where our OS/2 Test Drive Centre was located along with TEAM OS/2
Canada. Our Teamers did an exceptional job in preloading about 30 vendor's
machines with OS/2 as well as providing technical assistance to vendors and
attendees at the show. This was the biggest TEAM OS/2 event ever held in Canada
and everyone performed exceptionally.

After the show we had an awards presentation for those TEAMERS who helped me to
organize the TEAM OS/2 presence at the show.

One Gold Ambassador Pin was given to Terry Hamilton for his exemplary help in
getting the news out on the forums and being my main TEAM OS/2 focal point
during the planning of the show.

Three Silver Ambassador Pins were given to James Fitzgibbons, Matt Stein and
Bjorn Gudehus for also being key organizers in helping Terry and I prepare for
the show.

All other TEAMERS will also be receiving Bronze Ambassador Pins for their
dedication and work during the show.

I would also like to thank Janet Gobeille for coming from Austin to Toronto to
help with the TEAM OS/2 booth. Janet, as many of  you know, has been
instrumental in keeping the TEAM OS/2 spirit alive in all of our countries. She
brought her experience and hindsight to Toronto to assist us in making this a
very successful show for IBM Canada.

Once again my thanks to everyone who helped and let's do it again next year!

Here's a list of the shows we currently have in plan for September. If you are
a teamer who can help us out, please let me know by sending me a note to
[e-mail].

   Date        City           Location
-------------------   ---------------------   ---------------------
 September 14-15    Halifax, Nova Scotia   Halifax Metro Centre

We always have an OS/2 Test Drive Centre with at least 12 OS/2 machines. We
need people who can answer questions involving OS/2 and everyone is welcome.

In our last edition of the TEAM OS/2 Newsletter I mentioned the idea of
'Adopting a Store'. Here's what I meant. Those of you who have a favourite
computer store or one close to you can Adopt it by planning an OS/2 Demo Day.
Later you can make regular visits to see how things are coming along or by
answering questions about OS/2. To help you with this project, I will provide
the following:

  1) TEAM OS/2 Shirts for TEAMERs visiting the store (unless you already
   have one)
  2) One copy of OS/2 (any media you chose)
  3) 4 OS/2 banners (or more if you require them)
  4) 20 OS/2 pens
  5) 5 OS/2 post-its
  6) Two OS/2 Operate at a Higher Level T-Shirts for the store owners

This is my current plan for tools you will need to Adopt a Store. If you have
other items that you feel would be useful, please let me know.  Once again,
send me a note to my internet ID to either arrange for a shipment to Adopt a
Store or to send me any comments at all.

I also need the following information before I can send you a package:

Store Name:                 Date of OS/2 Demo Day:
Store Address:
Number of Teamers participating:
Name of each teamer:

Other items needed above and beyond what the standard package contains
and a reason why:

Well, I have said a lot...So..Thanks again for all of your support and
let's keep up the good work and remember: I want to help make your
lives easier so let me know what I can do to help you make OS/2 even more
successful....Rob.


ΓòÉΓòÉΓòÉ 9.4.4. Team OS/2 Denmark ΓòÉΓòÉΓòÉ

Team OS/2 Denmark

The Team OS/2 DK Coordinator is Peter Holm:

    Internet: [e-mail]

The IBM TeamOS2 Liaison for Denmark is Carsten Joost at:

     IBM internal: JOOST at DKIBMVM2
     Internet: [e-mail]

A recent note from Peter says: "The TEAM OS/2 DK is just about to go into
aggressive action".   A look at the number of Teamers in Denmark bears that
out.


ΓòÉΓòÉΓòÉ 9.4.5. Team OS/2 Finland ΓòÉΓòÉΓòÉ

Team OS/2 Finland

The IBM coordinator for Team OS/2 Finland is Pekka Kaukonummi:

   Internet:  [e-mail]
   IBM internal: KAUKONUM at HEKVM

IBM Finland is now actively supporting Team OS/2.  Contact Pekka if you wish to
get more information about this.


ΓòÉΓòÉΓòÉ 9.4.6. Team OS/2 Germany ΓòÉΓòÉΓòÉ

Team OS/2 Germany

The IBM coordinator for Team OS/2 Germany is Jurgen Friedrichs:

   Internet:  [e-mail]
   IBM internal: N90JF at STUTVM3

IBM Germany is now planning to support Team OS/2 in Germany.

Also, there is very strong support for OS/2 users in user groups and on Fidonet
and Compuserve.  A German language Fidonet conference (TEAMOS2.GER) has been
started for Team OS/2.  We'll be posting information on where to find this
conference in the next newsletter.


ΓòÉΓòÉΓòÉ 9.4.7. Team OS/2 Italy ΓòÉΓòÉΓòÉ

Team OS/2 Italy
by Guiseppe Rossano

IBM Team OS/2 Italy Coordinator:  Guiseppe Rossano (IBM).

Looking at the great activities made by you all around the world, some people
from the Italian OS/2 BBS, as well as from the Italian DAP BBS Front End and me
asked ourselves: "why do we not create our own Team OS/2?". So, we did.  We
discuss the Team itself, the experiences made by the other Teams everywhere and
the activities we are planning to organize in the future. Don't worry, all the
discussions are in Italian ..... ! !

Team OS/2 Italy has its own Team OS/2 newsletter (in Italian). Fabio
Vinciguerra puts that out for Team OS/2 Italy and it will soon also be
available world-wide through the Fernwood OS/2 file collection so that others
can enjoy it.

Joining Team OS/2 Italy

It is possible to join and participate to Team OS/2 Italy. How ? We usually
meet on the IBM Semea PSP BBS in our local TeamOS2 Area, so if you would like
to join us, you can find us there. Leave your name, address, e-mail address,
phone numbers and OS/2 activities in a message addressed to me, Giuseppe
Rossano. The IBM Semea PSP BBS in Italy telephone number is 02 - 7534412 and
the access is free of charge. If you are a DAP Member, you can do the same from
the IBM Semea DAP BBS.

BBS Network Support - Italy

IBM DAP BBS  (+39) 02 - 7534402

Since December 1992 is actively working the Italian DAP BBS Front End. It
collects more than 250 members and supported about 5000 calls during this year.
Please contact Giuseppe Rossano to get more information about the Italian
Developers Assistance Program itself.

IBM PSP BBS  (+39) 02 - 7534412

The Personal Software Products BBS started during the "OS/2 Forum" event we had
in Milan at the end of September.  The BBS is dedicated to support and deliver
as much as possible for OS/2  End User. The access is free of charge and more
than 1.5 Gigabytes are on line !!!!

The Pletora of OS/2 BBS's

Yes, currently in Italy you can find many available BBS dedicated to OS/2
!!!!!!.  They are making an huge job delivering files and conferences as well,
supporting and boosting the OS/2 in ITALY. My personal greetings to them !!!!

Contact Information

Team OS/2  Italy: Giuseppe Rossano (nickname: Ross)

 Mail Address:
  Giuseppe Rossano (MiSeg526)
  IBM Semea spa
  Circonvallazione Idroscalo
  20090 Segrate  Italy
  phone: [phone]
  fax :    [phone]

 VNET (IBM Internal only):  IT33201 at Vimvmoa

 Internet E-Mail:  [e-mail]

 BBS:
  IBM Semea PSP BBS  phone number: +39 - 2 - 7534412
  IBM Semea DAP BBS  phone number: +39 - 2 - 7534402


ΓòÉΓòÉΓòÉ 9.4.8. Team OS/2 Korea ΓòÉΓòÉΓòÉ

Team OS/2 Korea

The IBM TeamOS2 Liaison for Korea is James McKenzie at:

     Internet: [e-mail]

Per a note from a Team member in Korea:

We are bringing in most of the OS/2 FidoNet echos.  A movement is afoot to
bring in the main OS/2 FidoNet echo. We hope to have it here in country within
the month.

There are several supporters of OS/2 here in Korea.  A special mention is going
out for Mr. Hugh Preston, a computer systems operator/administrator at Osan AB.
Though his efforts, we have most of the newer OS/2 files imported to a system
here in the Republic of Korea.  This allows most of the users of OS/2 to keep
current with shareware and testware OS/2 programs.

OS/2's popularity is growing over here.  There are 20 FidoNet BBSs and about
1/2 are using OS/2 as their primary operating system. There is also a Fidonet
echo: ROK_OS2.  The purpose of this echo is to support OS2. The echo is
available to any Fidonet node and Fidonet point that exists within the Republic
of Korea.  It is available Free of Charge.

There are several FidoNet BBSs that carry the FidoNet OS/2 echos and the Korean
OS/2 echo.  These BBSs are:

o The Expatriate's Retreat 82-2-749-7557, located in Seoul,
o The Morning Calm, 82-333-691-3060, Songtan (OSAN AB),
o The Blue Note, 82-333-665-8969, Songtan,
o Fast Times, 82-333-691-7846, Songtan (OSAN AB),
o Shareware Shoppe, 82-333-690-3309, Anjung-ri (Camp Humphries)


ΓòÉΓòÉΓòÉ 9.4.9. Team OS/2 NL: the Netherlands ΓòÉΓòÉΓòÉ

Team OS/2 Netherlands

Team OS/2 Coordinators:  Michael Dag and Anton Versteeg

Michael Dag and Anton Versteeg are the primary Team OS/2 NL contacts. (The
photo shows Anton on the left, Michael on the right).

Team OS/2 NL usually "hangs out" on the IBM OS/2 BBS in their local TEAMOS2
Area.  To join, call the BBS at 030-334711 (access is free of charge).  Leave
your name, address, email address, phone number, and OS/2 activities in a
message addressed to Michael Dag.

There is also an IBM internal conference for Belgium, Netherlands, and
Luxembourg called TEAMBNL FORUM on IBMPC.


ΓòÉΓòÉΓòÉ 9.4.10. Team OS/2 Norway ΓòÉΓòÉΓòÉ

Team OS/2 Norway

The IBM TeamOS2 Liaison for Norway is Kjell TМrnby at:

     Internet: [e-mail]
     IBM internal: TORNBY  at OSLOVM


ΓòÉΓòÉΓòÉ 9.4.11. Team OS/2 Singapore ΓòÉΓòÉΓòÉ

Team OS/2 Singapore

Team OS/2 Coordinator:  YAP Ken Ann (IBM Singapore)

The new baby in Singapore is an OS/2 User Group.  Many of the keen and vocal
advocates of OS/2 are Fidonet BBS Sysops and university students, and they have
requested Team OS/2 status.

I'm sure we're all interested in hearing what they will be doing to encourage
the use and spread of OS/2, and they will be providing further updates as to
how to reach them in later issues of this newsletter.


ΓòÉΓòÉΓòÉ 9.4.12. Team OS/2 Sweden ΓòÉΓòÉΓòÉ

Team OS/2 Sweden

The IBM TeamOS2 Liaison for Sweden is Mats Pettersson.  He's been very active
in supporting Team OS/2 activities in Sweden. To contact him, use any of the
following:

     Internet: [e-mail]
     IBMMail:  seibm3nl at IBMMail
     IBM internal: petter at stovm1
     Or leave a message on the IBM PSP BBS: 46-8-793-2200


ΓòÉΓòÉΓòÉ 9.4.13. Team OS/2 UK ΓòÉΓòÉΓòÉ

Team OS/2 UK

Team Coordinator for the UK:  David C. Partridge (IBM)

     IBM internal:  TEAMUK at ASICVM1
     Internet:   [e-mail]

We have support from various IBM UK organizations and David C. Partridge has
volunteered to work with them and with other Teamers to try to provide better
support for Team OS/2.

Within IBM, there is a UK-specific online conference for Team OS/2 called
TEAMUK FORUM on IBMPC.


ΓòÉΓòÉΓòÉ 9.4.14. Team OS/2 USA: United States ΓòÉΓòÉΓòÉ

Team OS/2 US

In the next newsletter, this section will contain a list of the USA volunteer
regional coordinators for Team OS/2 including contact information for each.

<Note: Unfortunately this information hasn't been received by the Editor to
include.>


ΓòÉΓòÉΓòÉ 9.5. Appendix E: Team OS/2 Activities support by IBM ΓòÉΓòÉΓòÉ

Team OS/2 Activities support by IBM

This section contains information on specific activities and events where IBM
PSP is actively supporting Team OS/2.  However, if you are looking for support
that doesn't fall within one of the following categories, please contact us to
discuss.

At this time, major activities that are supported include:

 1. Support for public OS/2 demos (including those at stores or universities)

 2. Support for local OS/2 resellers


ΓòÉΓòÉΓòÉ 9.5.1. Support for Public OS/2 Demos ΓòÉΓòÉΓòÉ

If you're planning to do a demo for a group of people or for a public event,
please contact IBM Team OS/2 Support. Examples of supported demos include
public demos at universities, PC fairs, hamfests, shopping center malls, or
OS/2 days at local retailers.

We would like to know:

o Where the demo will be done (name of school, store, etc.)

o Date and location of scheduled event (city, state, country)

o Number of Teamers involved in doing or supporting the demo

o Number of people expected to attend and see your demo

o If this is a public demo at a software retail store, also send the number of
  store clerks expected to be working during your demo.

o Your name, shipping address, and telephone number

We would like to help with a 'Team OS/2 demo pack' with some things to support
your demo and to give away during it.  Since the contents will vary according
to the event, we'll discuss what this will consist of after receiving your
request.

(Note: this 'demo pack' is not intended for user group meetings.)

Then after your event, we would like a report on it including, but not limited
to:

o Names and addresses of all the Teamers involved in the activity

o Pictures, Pictures, Pictures. Please take pictures of the Teamers in this
  activitiy, and send them to us with your report.  We would like to include
  your pictures in future newsletters.

o Number of people who saw your demo or tried OS/2 during that time.

o How did it go?  Tell us what went well, what didn't, what advice you'd have
  for others doing this?  Also, what suggestions do you have for our Team OS/2
  support in the future.


ΓòÉΓòÉΓòÉ 9.5.2. Team OS/2 Support for local retailers selling OS/2 ΓòÉΓòÉΓòÉ

If you have a local retail store that is selling OS/2, we encourage you to
'Adopt a Store'.  Meet the employees, answer their questions on OS/2, encourage
them to stock it, visit them on a regular basis if you can.

If you adopt a store that is carrying OS/2 but doesn't have any OS/2 marketing
'support' (such as demo disks, z-cards, etc.), please contact us with the
following information:

o Name and address of store
o Name of the store manager
o Does the store have a demo OS/2 system (or will they?)

We'll send you a 'Team OS/2 Store Pack' for you to give to them.  This
contains:

  OS/2 'Z-cards' (flyer with OS/2 information)
  OS/2 demo disks
  OS/2 post-its and pens for store employees
  A 'monitor topper' if they are running OS/2
  Catalogs from sources of OS/2 merchandise

Note: at this time we are only prepared to offer this support within the US.
However, if there are Teamers outside the US who are seriously interested in
requesting one of these packs, please EMAIL or FAX your inquiry to us as given
in Appendix A and we'll see what we can arrange.


ΓòÉΓòÉΓòÉ 9.6. Appendix F: OS/2 User Group Informaton ΓòÉΓòÉΓòÉ

OS/2 User Group Information

The User Group Appendix has grown so much with the addition of the User Group
Listing, that it's been broken up into three sections:

Support for OS/2 demos at User Groups

User Group and OS/2 SIG Registration Information

OS/2 User Group and SIG Listing


ΓòÉΓòÉΓòÉ 9.6.1. Support for OS/2 demos at User Groups ΓòÉΓòÉΓòÉ

Support for OS/2 demos at user groups

To arrange for an OS/2 demo or to support a planned OS/2 demo for a user group,
contact one of the following (The 'store demo pack' is not intended for user
group presentations of OS/2.):

Internet: [e-mail]

Inside IBM:  IBMPCUG at AUSVM1

Fax: Gene Barlow at 512 823-3252

Mail:

  Gene Barlow
  IBM PSP User Group Relations
  P.O. Box 201449
  Austin, TX  78720-1449


ΓòÉΓòÉΓòÉ 9.6.2. User Group and OS/2 SIG Registration Information ΓòÉΓòÉΓòÉ

TO:  All PC User Group Officers, all OS/2 User Group Officers and OS/2
   SIG Officers:

Please help us (IBM) update our database.  As we enhance our User
Group support programs and explore alternate ways of communicating,
we need to gather additional information on each user group as well
as to update any obsolete information.

Please fill out as much information as you can on your User Group or
SIG.  Then return the completed information to IBM PSP User Group
Relations at one of the addresses below:

  Mail:      Gene Barlow
             IBM
             11400 Burnet Rd.
             INTERNAL ZIP 2996
             Austin, TX  78758
  FAX:       [phone], ATTENTION: GENE BARLOW
  Internet:  [e-mail]

To send to an Internet address from CompuServe, type the following on the 'send
to' line:

    INTERNET:  [e-mail]

THANKS for your help!

NOTE:  Where the survey asks for an email address, please provide the full
userid and name of the service (ie. CompuServe, Internet, Prodigy, MCI Mail,
IBMLINK, etc.)

---------------------------------------------------------
IF YOU ARE FILLING THIS FORM OUT FOR A SIG (SPECIAL INTEREST GROUP),
PLEASE PUT THE SIG NAME, ADDRESS, OFFICERS, ETC. WHERE IT SAYS CLUB.
---------------------------------------------------------
ABOUT YOUR GROUP AND HOW TO REACH YOU:

WHAT IS THE CLUB OR SIG NAME AND PERMANENT MAILING ADDRESS?
 Club Name:
 Address:
 Address:
 City/State/Zip Code:
 Country:

IF DIFFERENT, WHAT IS THE CLUB/SIG SHIPPING ADDRESS (FOR UPS SHIPMENTS,
CANNOT BE A US POST OFFICE BOX)?
  Ship to Name:
  Address:
  Address:
  City/State/Zip Code:
  Country:

HOW CAN PEOPLE GET IN TOUCH WITH YOUR GROUP OR SIG?
  Information Phone:
  BBS Phone:
  Email:

----------------------------------------------------------
IMPORTANT PEOPLE IN YOUR GROUP:

WHO IS THE CLUB/SIG PRESIDENT?
 Name:
 Daytime Phone:

WHO IS THE PROGRAM CHAIRPERSON?
 Name:
 Daytime Phone:

DOES YOUR CLUB/SIG HAVE A NEWSLETTER?
 Do you accept vendor advertising?
 Who is your editor?
 Daytime Phone:

--------------------------------------------------------
OS/2 INVOLVEMENT:

DOES YOUR CLUB HAVE ONE OR MORE OS/2 SPECIAL INTEREST GROUPS
(SIG'S)?  IF SO, FOR EACH SIG, PLEASE PROVIDE THE FOLLOWING:
IGNORE IF ENTIRE FORM IS FOR AN OS/2 SIG.

 SIG Name:
 SIG Leader's Name:
 Daytime Phone:

DID YOUR GROUP/SIG HAVE AN OS/2 PRESENTATION IN 1992/93?   WHEN?
 Who presented?

WOULD YOU BE INTERESTED IN AN OS/2 PRESENTATION BY IBM?

IF THIS IS AN OS/2 SPECIFIC USER GROUP OR SIG, WHAT TOPICS WOULD
 YOU LIKE TO HAVE PRESENTED?

----------------------------------------------------------
MEETINGS, MEMBERSHIP, ETC.:

WHAT IS YOUR MEETING DAY?

WHAT IS YOUR MEETING TIME?

WHERE DO YOU MEET (PLEASE INCLUDE NAME OF BUILDING AND ROOM NUMBER
IF APPROPRIATE)?

PLEASE ANSWER THE FOLLOWING FOUR QUESTIONS PERTAINING TO SIZE, BOTH
FOR THE MAIN GROUP AND FOR EACH SIG LISTED ABOVE:

 What is the size of your membership?

 What is the largest number of attendeees you have had recently?

 What is the smallest number of attendees you have had recently?

 What is the average number of attendees at your meetings?

---------------------------------------------------------
CAN WE GIVE YOUR GROUP'S INFORMATION OUT?

We would like to make the list of User Groups public information to
vendors, those users looking for local groups, etc.

WOULD YOU OBJECT TO OUR MAKING THIS INFORMATION PUBLIC?

***********************************************

We appreciate your help!


ΓòÉΓòÉΓòÉ 9.6.3. OS/2 User Group and SIG Listing ΓòÉΓòÉΓòÉ

OS/2 User Group and SIG Listing
as of 05 August 1994

To add your group or update your listing, send an Internet note to IBM's User
Group Relations at [e-mail].


Alachua County Computer Users Group, OS/2 SIG
c/o Brian Walton
3100 SW 35th Place
Gainesville     FL      32608
Brian Walton
[phone]
==============================
Alamo PC Organization, OS/2 SIG
c/o Tim Hoke
14118 Kings Meadow
San Antonio     TX      78231
Tim Hoke
[phone]
==============================
Alaska Computer Society, OS/2 SIG
P.O. Box 240945

Anchorage       AK      99524
Jacquelyn M Briskey
[phone]
==============================
Assoc. of PC Professionals-OS/2 SIG
c/o Nick Cvetkovic
808 Richard Rd
Cherry Hill     NJ      08034
Nick Cvetkovic
[phone]
==============================
Atlanta PC User Group,OS/2 SIG
c/o Robert Cannon
3070 Presidential Dr
Atlanta GA      30340
Robert L Cannon
[phone]
==============================
Atlantic OS/2 Users Group
c/o Omkar Atwal, IBM Canada Ltd
1969 Upper Water St, 11th floor
Halifax NS      B3J 3R7


==============================
Baton Rouge OS/2 User Group
c/o David Arbour
6333 Feather Nest Lane
Baton Rouge     LA      70816-2733
David Arbour
[phone]
==============================
Bay Area OS/2 User Group
c/o Guy Scharf, Software Architects Inc
2163 Jardin Dr
Mountain View   CA      94040-2253
Sandy Rockowitz
[phone]
==============================
Boston Computer Society-OS/2 SIG
c/o Marcia Gulesian
1073 Main St
Concord MA      01742
Marcia Gulesian
[phone]
==============================
Burlington OS/2 User Group
c/o Bruce Alvarez
52 Central Avenue
South Burlington        VT      05403
Bruce Alvarez
[phone]
==============================
Cape Town OS/2 User Group
P.O. Box 4034
c/o Glenn Fermoyle
Cape Town               8000


==============================
Capital District Computer Enthusiasts, OS/2 SIG
P.O. Box 1910

Schenectady     NY      12301
Tony Lanzafame
[phone]
==============================
Capital District OS/2 User Group
158 Brookline Rd

Ballston Spa    NY      12020
Charles Suhr
[phone]
==============================
Capital PC User Group, OS/2 SIG
51 Monroe St, Plaza East Two

Rockville       MD      20850
Rod Wright
[phone]
==============================
Caribbean OS/2 Workgroup
Segovia 705

Hato Rey        PR      00918
Gilberto Lopez
[phone]
==============================
Central Alberta OS/2 User Group
Greenwood Business Centre
c/o BRIDGE Scientific Services
Edmonton        AB      T6A 3N2


==============================
Central Florida Computer Soc.-OS/2 SIG
c/o Homer Whittaker
1501 Magnolia Avenue
Winter Park     FL      32789
Homer Whittaker
[phone]
==============================
Central Illinois OS/2 Users Group
Illinois Dept of Insurance
c/o Kurt Wellbaum
Springfield     IL      62767
Britt Hagen
[phone]
==============================
Central Jersey PCUG, OS/2 SIG
c/o Peter Cohen
1112 Ruby Dr
Toms River      NJ      08753
Peter Cohen
[phone] x-279
==============================
Central Maryland Micro UG-OS/2 SIG
c/o Paul Demmitt
9337 Angelina Cir
Columbia        MD      21045-5110
Paul Demmitt
[phone]
==============================
Central NY PC Users Group-OS/2 SIG
c/o Stewart Davis
4760 Broad Road
Syracuse        NY      13215
Steward Davis
[phone]
==============================
Central Texas PCUG, OS/2 SIG
c/o John Rothgeb
6810 B Lexington Road
Austin  TX      78758
John Rothgeb
[phone]
==============================
Central Wisc. Computer Soc.-OS/2 SIG
c/o Joe Mangal
3440 Evergreen Dr #4
Plover  WI      54467
Joe Mangal
[phone]
==============================
Champaign-Urbana OS/2 User's Group
c/o Melissa Woo, Environmental Health & Safety Bldg
101 S Gregory St, MC-225
Urbana  IL      61801
Melissa Woo
[phone]
==============================
Channel Islands PC UG - OS/2 Corner
P.O. Box 1213

Camarillo       CA      93011
Len Zakas
[phone]
==============================
Charlotte OS/2 User Group
c/o Bill Calvin
G-A Technologies
Charlotte       NC      28231
Bill Calvin
[phone]
==============================
Chattanooga OS/2 Users Group
c/o Steve Harris, TVA MP 3B-C
1101 Market St
Chattanooga     TN      37402
Steve Harris
[phone]
==============================
Christchurch OS/2 User Group
P.O. Box 3712

Christchurch            8001


==============================
Cincinnati PC Users Group, OS/2 SIG
c/o John Kozacik
3723 Petockey Ave
Cincinnati      OH      45227
John Kozacik
[phone]
==============================
Club des Utilisateurs d'OS/2 de Montreal
c/o Gilbert Lefebvre
10214 Ave Peloguin
Montreal        QC      H2C 2J8
Gilbert Lefebvre
[phone]
==============================
Club OS/2 de Quebec
as:  Systemes Myriades
M. Gilles Kirouac
Ste-Foy Que     G1W 1S9
Gilles Kirouac
[phone]
==============================
Colorado Springs PC Users Group, OS/2 SIG
c/o John Pearson
P.O. Box 1028
Colorado Springs        CO      80901
Jeff Shapiro
[phone]
==============================
Columbus Computer Society, OS/2 SIG
c/o David Jackson
140 E Town St
Columbus        OH      43215-5195
David Jackson
[phone]
==============================
Computer Users of Erie, OS/2 SIG
c/o Tom Kuklinski
P.O. Box 1975
Erie    PA      16507-0975
Ray Hric
[phone]
==============================
Dallas/Ft Worth OS/2 User's Group
c/o Toby Pennycuff
1211 Wilshire Blvd
Arlington       TX      76012-4623
Toby Pennycuff
[phone]
==============================
Danbury Area Computer Soc.-OS/2 SIG
c/o Don Pearson, Distributed Data Proc Corp
Crichton Castle
North Salem     NY      10560-9763
Don Pearson
[phone]
==============================
Dayton Microcomputer Assoc, OS/2 SIG
c/o Anthony Cogan
1324 Holly Ave
Dayton  OH      45410
Anthony Cogan
[phone]
==============================
Delaware Valley OS/2 User Group
c/o Tim Howey
30th Street Station
Philadelphia    PA      19105
Mike Antonucci
[phone]
==============================
Delta DOS User's Group, OS/2 SIG
c/o Nancy Smith
1023 9th Ave South
Escanaba        MI      49829-3101
Nancy Smith
[phone]
==============================
Des Moines OS/2 User Group
c/o Bob Wruck
12824 NW 127th Ct
Des Moines      IA      50325
Bob Wruck
[phone]
==============================
Downtown Chicago OS/2 User Group
c/o Timothy F Sipples
One IBM Plaza (mail code 07-SS4)
Chicago IL      60611
Timothy Sipples
[phone]
==============================
East Tennessee PC UG-OS/2 SIG
c/o Arnold Sprague
808 Fairfield Dr
Knoxville       TN      37919-4109
Arnold Sprague
[phone]
==============================
Escambia County Computer User Group, OS/2 SIG
c/o Michael Franklin
717 Douglas Ave
Brewton AL      36426
Michael Franklin
[phone]
==============================
Estrie Area OS/2 User Group
c/o Francois Menard
P.O. Box 142
Sherbrooke      QC      J1H 5H8


==============================
Far West OS/2 Professionals
c/o Andrew J Nicola
4832 Clague Road
North Olmsted   OH      44070-3760
Andrew J Nicola
[phone]
==============================
Fox Valley Tech College PC UG-OS/2 SIG
1825 N Bluemound Dr

Appleton        WI      54913
 Tim Klaver
[phone] x-2075
==============================
Fresno PC Users Group, OS/2 SIG
6751 N Blackstone Ave
#395
Fresno  CA      93726-6137
Sandeleh Francis
[phone]
==============================
Ft Lauderdale Computer UG, SIG-32
c/o Steve Matus
8461 NW 31st Place
Sunrise FL      33351-8904
Steve Matus
[phone]
==============================
Gateway/2 OS/2, Inc.
3838 Humphrey

St. Louis       MO      63116
Ron Gines
[phone]
==============================
Golden Triangle PC Club, OS/2 SIG
c/o Ira Wilsker
5770 Clint Ln
Beaumont        TX      77713-9531
Ira Wilsker
[phone]
==============================
Government and PC Users Group of Roanoke, OS/2 SIG
c/o Carol Deyerle, IBM Corporation
111 Franklin Plaza
Roanoke VA      24011
Carol Deyerle
[phone]
==============================
Greater Cleveland PC UG-OS/2 SIG
c/o Charlie Sweet
IMax Associates
Cleveland       OH      44131
Charlie Sweet
[phone]
==============================
Greater Detroit OS/2 User Group
c/o Edward Trumbo
16251 Ryland
Redford Twp     MI      48240-2512
Edward Trumbo
[phone]
==============================
Greater South Bay PCUG, OS/2 SIG
c/o Fred Zimble
2800 Plaza Del Amo, #99
Torrance        CA      90503
Fred Zimble
[phone]
==============================
Hagerstown Computer Club, OS/2 SIG
c/o Eric B Erickson
12 West Magnolia Avenue
Hagerstown      MD      21742-3347
Eric Erickson
[phone]
==============================
Heartland Windows User Group, OS/2 SIG
c/o IBM, Connie Nusser
2345 Grand Ave
Kansas City     MO      64108
Connie Nusser
[phone]
==============================
High Desert OS/2 Users Group
c/o Tony Ricciotti
8 Cypress Ave
Edwards CA      93523
Tony Ricciotti
[phone]
==============================
Hilton Head Isl. Computer Club-OS/2 SIG
c/o Harry Skevington
16 Forest Dr
Hilton Head Island      SC      29928
Charles Izard
[phone]
==============================
Houston Area League of PC Users-OS/2 SIG
c/o Daryle Swink
10700 Fuqua #303
Houston TX      77089
Daryle Swink
[phone]
==============================
Hutchinson Computer Users Group, OS/2 SIG
735 N Main St

Hutchinson      MN      55350
Ben Bornstein
[phone]
==============================
IBM Wisconsin OS/2 Users Group
c/o Yi-sen An, IBM Corporation
411 E Wisconsin Ave
Milwaukee       WI      53202
Yi-sen An
[phone]
==============================
Inland Empire OS/2 Users Group
c/o Scot Gould
Keck Science Center
Claremont       CA      91711-5916
Scot Gould
[phone] x-3197
==============================
Jackson County PC User's Group - OS/2 SIG
1209 Canal St

Pascagoula      MS      39567
Mike Erickson
[phone]
==============================
Kawartha Computer Club, OS/2 SIG
460 Scriven Rd.

Bailieboro      Ontario K0L 1B0


==============================
Kentucky-Indiana PCUG, OS/2 SIG (KIPCUG)
c/o Alan McCutchen
1108 South Brook St
Louisville      KY      40203-2716
Alan McCutchen
[phone]
==============================
Kharkov OS/2 User Group
47 Lenin Ave.
Institute for Low Temperature Physics
Kharkov         310164


==============================
Lancaster Microcomputer Users Group, OS/2 SIG
c/o Henri McVey
714 N Marshall St
Lancaster       PA      17602-2162
Henri McVey
[phone]
==============================
Lincoln OS/2 Users Group
State of Nebraska, Central Data Proc
Nebraska State Office Bldg, Lower Level
Lincoln NE      68509
Dottie Smith
[phone]
==============================
London OS/2 Users Group
John Roesner
c/o Links Custom
London  Ont     N6N 1A2


==============================
Long Beach IBM Users Group-OS/2 SIG
330 Molino Ave

Long Beach      CA      90814
Rick Lovdahl
[phone]
==============================
Long Island OS/2 User's Group
c/o Phil Mandato
IBM
Jericho NY      11753
Phil Mandato
[phone]
==============================
Los Angeles OS/2 Technical Architect Group
c/o Alan Duboff
6507 Whitaker Ave
Van Nuys        CA      91406
Alan DuBoff
[phone]
==============================
Los Angeles OS/2 User Group
c/o Paul Duncanson Jr
3008 Texas Ave
Simi Valley     CA      93063-1963
Paul Duncanson
[phone]
==============================
Madison PC User's Group, OS/2 SIG
P.O. Box 2598

Madison WI      53701-2598
Tom Ender
[phone]
==============================
Miami OS/2 Users Group
8780 SW 82 St

Miami   FL      33173-4126
Carlos M. Echinique
[phone]
==============================
Mid-Atlantic OS/2 User Group
1478 Petite Ct

Virginia Beach  VA      23451-6013
Steven Grim
[phone]
==============================
Mid-Missouri OS/2 User Group
c/o Phillip Wilson
P.O. Box 30645
Columbia        MO      65205-0645
Phillip Wilson
[phone] x2884
==============================
Milwaukee Area IBM PCUG, OS/2 SIG
5870 Dunvegan Drive

New Berlin      WI      53146-4808
John (Rip) Edmundson
[phone]
==============================
Minnesota OS/2 Users Group
c/o Marcus Krumpholz
7300 12th Ave S
Minneapolis     MN      55423
Marcus Krumpholz
[phone]
==============================
MIT OS/2 Technical Users' Group
MIT room 38-591
77 Mass Ave
Cambridge       MA      02139
Kent Lundberg
[phone]
==============================
Multitasking SIG (OS/2)
c/o Greater Victoria PC Users Assoc.
P.O. Box 5309, Station B
Victoria        BC      V8R 6S4


==============================
Nashville Area OS/2 Users Group
c/o DRT Systems International
402 BNA Dr
Nashville       TN      37217
Tad A Duet
[phone]
==============================
Naval Postgraduate School, OS/2 SIG
c/o LCDR Frank E Kelbe
NPS Code CS/Ke
Monterey        CA      93943
Michael Schievelbein
[phone]
==============================
New England OS/2 User Group
c/o Ron Beauchemin, ABB C-E Services Inc
200 Great Pond Dr
Windsor CT      06095
Dave Pinard
[phone]
==============================
New Hampshire OS/2 User Group
c/o Frank Richards
P.O. Box 71
Marlow  NH      03456
Frank Richards
[phone]
==============================
New York OS/2 Users Group (NYPC)
c/o William H Zack & Associates
10 Robert Ct
Fairfield       CT      06430
Bill Zack
[phone]
==============================
North Bay OS/2 Users Group
c/o Michael Lavallee
790 Laurentian Ave.
North Bay       ON      P1B 7V2


==============================
North Orange Cty Computer Club, OS/2 SIG
P.O. Box 7283

Huntington Beach        CA      92615-7283
Rollin White
[phone]
==============================
North Suburban Chicago OS/2 User Group
William M Mercer Inc
c/o James R Schmidt
Deerfield       IL      60015
James Schmidt
[phone]
==============================
Northern NJ OS/2 User's Group
280 W Mount Pleassant Ave
ATTN:  Bruce Leiwant
Livingston      NJ      07039-2729
Bruce Leiwant
[phone]
==============================
NW Florida OS/2 User Group
5736 Bronco Pl

Milton  FL      32570-4003
Peter Davies
[phone]
==============================
Old Colorado I/S OS/2 Users Group
c/o Robert Wagner
2423 Hagerman St
Colorado Springs        CO      80904-3228
Robert Wagner
[phone]
==============================
Omaha OS/2 Users Group
c/o Finis Cook, IBM Corporation
450 Regency Pkwy
Omaha   NE      68114
Finis Cook
[phone]
==============================
Orange County IBM PCUG, OS/2 SIG
c/o Mike Lyons
P.O. Box 1779
Brea    CA      92622-1779
Mike Lyons
[phone]
==============================
OS/2 Corporate Focus Group
c/o George Oliver
TCS (Canada) Ltd
Oakville                L6K 3V3
George Oliver
[phone]
==============================
OS/2 Jam Session for Finance & Securities
IBM Corporation
c/o Edward Hasicka
New York        NY      10038
Edward Hasicka
[phone]
==============================
OS/2 LAN Users Group
c/o Tracey Kerr, IBM Canada Ltd
1803 Douglas St, 2nd floor
Victoria        BC      V8T 5C3


==============================
OS/2 SIG
University of Northern Iowa
Gilchrist 255
Cedar Falls     IA      50614-0007
Tom Peterson
[phone]
==============================
OS/2 User Group
c/o Gerald Brown
World Savings and Loan
San Leandro     CA      94577
Gerald Brown
[phone]
==============================
OS/2 User Group Belgium
c/o Alex Wyckmans
Maurits Sabbestraat 128

Alex Wyckmans
+24-2-536.81.24
==============================
OS/2 User Group for Northern Arizona
c/o Keith Wood
1448 E Maricopa
Cottonwood      AZ      86326
Keith Wood
[phone]
==============================
OS/2 User Group of Flensburg
c/o Olaf Scherdin
Swinemuender Str. 3
24944 Flensburg
Olaf Scherdin
[phone]
==============================
OS/2 User's Group of Monmouth County
c/o Keith Brodhead, Jr
71 Stockton Avenue, #4
Ocean Grove     NJ      07756


==============================
Ottawa OS/2 Users Group
IBM Canada Ltd, -ATTN: Karen Wright
55 Metcalfe Street
Ottawa  ON      K1N 8X1


==============================
Pacific Northwest OS/2 User Group
c/o Ward Kaatz
748 N 79th
Seattle WA      98103
Ward Kaatz
[phone] x5802
==============================
Palmetto PC Club, OS/2 User Group
c/o Paul S Beverly
P.O. Box 10
Columbia        SC      29202


==============================
PC User's Group of Jacksonville,OS/2 SIG
c/o Brad Davis, Barnett Technologies
mc 076-005
Jacksonville    FL      32207


==============================
Personal Computer Club of Toronto, OS/2 SIG
PO Box 5429
Station A
Toronto ON      M5W 1N6


==============================
Philadelphia Area Computer Society, OS/2 SIG
c/o LaSalle University
1900 W Olney Ave
Philadelphia    PA      19141
Larry Lavins
[phone]
==============================
Phoenix OS/2 User Group
c/o Bill & Esther Schindler
28824 North 57th St
Cave Creek      AZ      85331
Bill or Esther Schindler
[phone]
==============================
Pittsburgh OS/2 User Group
c/o Linda Watson, IBM Corporation
4 Allegheny Center, 2nd Floor
Pittsburgh      PA      15212
Linda Watson
[phone]
==============================
Portland PC Users Group, OS/2 SIG
c/o Lee Higbie
1353 Troon Dr
West Linn       OR      97068


==============================
RAMchip PC Users Group, OS/2 SIG
200th TAMMC
CMR 429, Box 1079
APO AE          09054
Spencer L Lewis
49-6302-7783
==============================
Regina OS/2 User Group
c/o P Takis Skagos
3438 Keohan Cr
Regina  SK      S4V 1J5


==============================
Richmond PC User's Group, OS/2 SIG
McKenney Associates
c/o Frank McKenney
Richmond        VA      23225
Frank McKenney
[phone]
==============================
Ripon PC User Group - OS/2 SIG
c/o Loyd Reedy
1146 7th St
Ripon   CA      95366-2569
Loyd Reedy
[phone]
==============================
Rochester OS/2 User's Club
c/o Jerry Seward
5 Spicewood Lane
Rochester       NY      14624-3117


==============================
Rockland PC Users Group, OS/2 SIG
c/o H Stanley Smith
9 Chestnut Grove Ct
New City        NY      10956-2713
Stanley Smith
[phone]
==============================
Rocky Mountain OS/2 User Group
c/o Robert Saenz, ISSC
5600 North 63rd St
Boulder CO      80314
Robert Saenz
[phone]
==============================
Russian OS/2 User Group
c/o International Computer Club (room 53,54)
proezd Serova 4
Moscow          101813
Constantin E Protopopov
[phone]
==============================
Sacramento PC User Group, OS/2 SIG
P.O. Box 460

Cedar Ridge     CA      95924
Charlie Kotan
[phone]
==============================
San Diego OS/2 User Group
c/o Craig Swanson
11080 Camino Propico
San Deigo       CA      92126
Craig Swanson
[phone]
==============================
San Francisco OS/2 Users Group
c/o Bob Barber, AOSI
250 World Trade
San Francisco   CA      94111


==============================
San Francisco PC Users Group-OS/2 SIG
c/o Hank Stephenson
465 Laidley
San Francisco   CA      94118
Hank Stephenson
[phone]
==============================
Seoul Computer Club, OS/2 Support Group
c/o James Mckenzie
PSC 303 Box 24
APO AP  AP      96204-0024
James Mckenzie
[phone]
==============================
Sierra Vista IBM PC UG, OS/2 SIG
c/o Kevin McCrory
4931 Loma Loop
Sierra Vista    AZ      85635


==============================
South Florida OS/2 User's Group
c/o Doug Azzarito
2399 NW 30th Rd
Boca Raton      FL      33431-6212
Doug Azzarito
[phone]
==============================
Southern California OS/2 User Group
982 N Batavia St
Unit B-11
Orange  CA      92667
Bert Langer
[phone]
==============================
Southwest International PC Club, OS/2 SIG
c/o Andrew Gnoza III
633 Agua Caliente
El Paso TX      79912-2226
Andrew J Gnoza III
[phone]
==============================
Stockton OS2 User Group
c/o Ann Tecklenburg
7509 East Kettleman Ln
Lodi    CA      95240
Ann Tecklenburg
[phone]
==============================
Tampa Bay OS/2 Users Group
c/o Tim Bryce, M Bryce & Associates, Inc
777 Alderman Rd
Palm Harbor     FL      34683
Tim Bryce
[phone]
==============================
Tampa PC Users Group, OS/2 SIG
c/o Harvey P Bruneau
9402 Hidden Ridge Place
Tampa   FL      33637
Harvey Bruneau
[phone]
==============================
TEAM OS/2 Cincinnati Users Group
c/o Kevin Royalty
11460 Mill Rd
Cincinnati      OH      45240
Kevin Royalty
[phone] x8547
==============================
TEAMOS2.PDX
c/o Albert Gaylord
5425 SW Seymour St
Portland        OR      97221


==============================
Teenage OS/2 Users Group
c/o Jeremy Stadlberger
3817 22nd St
San Francisco   CA      94114
Jeremy Stadlberger
[phone]
==============================
Texas A&M OS/2 Users Group
c/o Neal Krawetz
Dept of Computer Science
College Station TX      77843
Neal Krawetz
[phone]
==============================
Toronto OS/2 Sysops (TorontOS/2)
508 Soudan Ave

Toronto ON      M4S 1X3
Peter Kraiker
[phone]
==============================
Triangle OS/2 User Group
c/o Steve Gallagher
P.O. Box 98461
Raleigh NC      27624-8461
Steve Gallagher
[phone]
==============================
Tucson Computer Society, OS/2 SIG
c/o Les Stein
5702 E 8th St
Tucson  AZ      85711-3214
Les Stein
[phone]
==============================
Tule Fog Computer Club, OS/2 SIG
c/o Tony Ermie
2231 Memory
Visalia CA      93277
Tony Ermie
[phone]
==============================
Tulsa Computer Prof. User's Assoc. OS/2 SIG
IBM,  2 Warren Place
6120 South Yale
Tulsa   OK      74136
Janice L Briggs
[phone]
==============================
Tulsa Computer Society, OS/2 SIG
P.O. Box 690180

Tulsa   OK      74169
Don Singleton
[phone]
==============================
Twin Cities PC User Group-OS/2 SIG
c/o John Bald
5701 Normandale Rd
Edina   MN      55424
John Bald
[phone]
==============================
Upstate IBM PC Users Group, OS/2 SIG
c/o Philip Yanov
P.O. Box 5521
Greenville      SC      29606


==============================
Users' PC Organization, OS/2 SIG
c/o Skip Osterhus
3631 E Meadow Ct
Okemos  MI      48864

[phone]
==============================
Utah Computer Society, OS/2 SIG
c/o Bob Angell
AIMS
Salt Lake City  UT      84102-3212
Bob Angell
[phone]
==============================
Vancouver PC Users' Society, OS/2 SIG
c/o Jonathan Story
P.O. Box 12
Vancouver       BC      V6C 2L8


==============================
Victoria OS/2 User Group
2518 Wentwich Road

Victoria        BC
Rick Bird
[phone]
==============================
West Michigan OS/2 User Group
c/o Spartan Field Engineering
ATTN:  Mary DeVries
Grand Rapids    MI      49509
Mary DeVries
[phone]
==============================
Westchester OS/2 Users Group
42 Barker Ave, Suite 4G

White Plains    NY      10601
Craig Smith
[phone]
==============================
Western Suburban Chicago OS/2 User Group
c/o Dwight Cannon, CR Industries
888 N State St
Elgin   IL      60123
Dwight Cannon
[phone] x-2170
==============================
Winnipeg OS/2 User Group
c/o Paul Marcino
P.O. Box 2914
Winnipeg        MB      R3C 4B5


==============================


ΓòÉΓòÉΓòÉ 9.7. Appendix G: Team OS/2 Merchandise ΓòÉΓòÉΓòÉ

Team OS/2 Merchandise

Lees Keystone will be stocking special items for Team OS/2. You can contact LK
for orders and pricing information at the following:

  Phone: [phone] (USA only)
  Phone: [phone].
  Fax:  [phone].

They are now carrying white Team OS/2 tshirts (with a large 6-color logo on the
front).  They also have golf shirts with the colored Team OS/2 logo embroidered
on the front where a pocket would have been.  The golf shirts are available in
green, red, and blue.

They also carry embroidered Team OS/2 patches (2 1/2" x 2 3/8").  It would be
great on hats, jackets, etc.

You'll be seeing these shirts (both the golf shirts and the tshirts) as more
OS/2 demos and other public events are planned.  From now on, IBM Team OS/2
support will be sending these out for the "uniforms" for the teamers who are
working these events instead of the shirts with the OS/2 logo.  The OS/2 shirts
will still be used for other purposes, but Team OS/2 shirts will only be sent
for the volunteers.

At this time, we're not planning to send out the embroidered patches, however
they look very good.  They were designed and stocked based on many requests by
Teamers.


ΓòÉΓòÉΓòÉ 9.8. Appendix H: Team OS/2 Information for IBM'ers ΓòÉΓòÉΓòÉ

Team OS/2 Information for IBMers

Γûá Do you work with OS/2 customers, but have NEVER heard of "Team
   OS/2"?
Γûá Are you hearing of "Team OS/2", but don't know what it is?
Γûá Have you heard of Team OS/2, but would like to know more?
Γûá Do you want to know how to get information about Team OS/2 that
   is current and useful?

The most comprehensive information on Team OS/2 is in TEAMOS2 PACKAGE on
MKTTOOLS.  This includes:

Γûá  A current list of Team OS/2 members (updated monthly)

Γûá The current Team OS/2 newsletter (updated monthly).  This contains:

    Definition of Team OS/2
    How to join
    Where to find Team OS/2 members on electronic BBS's
    Reports from recent Team OS/2 activities
    Status of Team OS/2 internationally
    What support IBM PSP offers for Team OS/2

Γûá Team OS/2 logo in common formats

To get this package, enter the command (from your OV/VM command line):

    TOOLCAT MKTTOOLS GET TEAMOS2 PACKAGE

This package will be updated monthly when a new list or new newsletter is
available. To have updates sent to you automatically, enter:

    TOOLCAT MKTTOOLS SUBSCRIBE TEAMOS2 PACKAGE

If you do not have access to MKTTOOLS, request the package directly from Vicci
Conway as follows:

    REQUEST TEAMOS2 FROM VICCI at BCRVM1

For further information about IBM support of Team OS/2, please request and read
the newsletter. To suggest changes to the newsletter, please contact Vicci
Conway at VICCI at BCRVM1.

The files are also available world-wide on networks external to IBM:
Compuserve, Internet, Fidonet, Prodigy, America Online, GEnie, and others. To
obtain information on how to get connected to the various electronic services,
enter the command (from your OV/VM command line):

    REQUEST GETCON FROM VICCI AT BCRVM1

Or alternatively, to get a file on how to obtain an IBM/Internet userid
and the syntax to send messages via the Internet, enter the command:

    REQUEST INET FROM VICCI AT BCRVM1


ΓòÉΓòÉΓòÉ 9.9. Appendix I: Where to find the Team OS/2 Newsletter ΓòÉΓòÉΓòÉ

Where to Find the Team OS/2 Newsletter

On all electronic services the Newsletter is called TNEW##.ZIP, where XX
represents the issue number.  However, some of the older issues might be listed
as TEAM1093.ZIP or TEAM9312.ZIP.

AmericaOnline :
                                        Go to the "Computing" icon, "OS/2" topic.

Compuserve:
                                        "GO OS2USER", Section 9, Team OS/2.

Delphi:
                                        Custom Forum 41

Fidonet:
                                        In the General Information area of the Fernwood file collection.

GEnie:
                                        Go to the "OS/2" roundtable (page 1400)

Within IBM:
                                        In MKTTOOLS on IBMPC, under TEAMOS2 PACKAGE.

Internet:
                                        Gopher: index.almaden.ibm.com, then choose OS/2 Information menu,
                                        and then Team OS/2 Information menu.  The URL is:
                                        gopher://index.almaden.ibm.com/1teamos2/teamos2.70

                                        Anonymous FTP:  to software.watson.ibm.com in the pub/os2/teamos2
                                        directory.

OS2BBS
(from IBM):
                                        OS/2 Software Support Library, under option 3 - Documents and
                                        Information.

Prodigy:
                                        The OS/2 Club in the 'News Files' area.


ΓòÉΓòÉΓòÉ 9.10. Appendix J: All that 'Official' Stuff ΓòÉΓòÉΓòÉ

All that 'Official' Stuff

The Team OS/2 Newsletter is produced 10 times a year and distributed
electronically by the IBM's Personal Software Products Team OS/2 Support
organization in Boca Raton, FL and Austin, TX, USA.  This newsletter gives
members of Team OS/2 (and those considering it) the latest information about
what is going on with Team OS/2, User Groups and other 'grass roots marketing'
efforts.

The Team OS/2 Newsletter is only distributed electronically; IBM is not
producing printed copies for distribution.

Contacting the Editor

You can contact the Editor, Vicci Conway, at one of the following electronic
addresses:

  CompuServe:   76711,1123
  Internet:    [e-mail]

Or by fax at [phone].

Submissions to the Newsletter

Submissions to this newsletter are accepted electronically; however the
material sent must not be copyrighted in any way.  Send your
information to:

  Internet:    [e-mail]

Pictures are also welcome.

Redistribution of the Newsletter

IBM's Personal Software Products Division grants permission to
electronically redistribute this newsletter to any BBS in the world.
Permission is further given to reproduce parts of the newsletter for
those services that do not have INF reading capability.  In those
instances where only part of the newsletter is copied, the following
sources must be cited:

  -  Name of the newsletter
  -  Issue Number of the newsletter
  -  Authors name of any particular article (if given)
  -  Reprint permission statement
(ie. The following article has been reprinted with permission from
IBM's Personal Software Product's Team OS/2 Newsletter, issue number
6 and was written by xyz.)