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OS/2 Shareware BBS: 16 Announce
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SERVCP.ZIP
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1992-11-19
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OS/2 Information
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OS/2 2.0 SERVICEPAK GENERAL AVAILABILITY
10/27/92
IBM's ServicePak for OS/2 2.0 will be generally available for
electronic download starting October 28, 1992. The ServicePak
contains OS/2 product fixes for reported customer problems and
problems identified by IBM. The ServicePak also contains certain
product enhancements, including a 32-bit graphics engine and
additional display device drivers. The version control number for
this General Availability ServicePak product is XR06055.
It is not necessary for customers who have not had problems with
OS/2 2.0 to order the ServicePak.
The ServicePak is appropriate for customers who have experienced
problems using shrink-wrapped copies of OS/2 2.0 or copies of
OS/2 2.0 preloaded on IBM PS/2 Models 56 SLC and 57 SLC or on
non-IBM systems.
The ServicePak is not installable on IBM PS/2 Models 56 and
57 SLC2, 76, 77, 90, and PS/ValuePoint systems preloaded with
OS/2. All major fixes, the 32-bit graphics engine, and the
device drivers are already included in the copies of OS/2
preloaded on these systems.
Customers can obtain the ServicePak by any of the following
methods:
Electronic Delivery:
IBM OS/2 BBS - Subscribers to the OS/2 BBS can download the
ServicePak from the Software Download Library. United States
customers who are not subscribers can call 1-800-547-1283 for
information on how to subscribe.
CompuServe - Members of the CompuServe Information Service can
download the ServicePak from the IBM OS/2 Forum Library
(GO IBMSERV), which will be activated by October 30.
Internet - Customers with access to Internet services can
download the ServicePak from the network. Customers should do an
Anonymous FTP from the "software.watson.ibm.com" or IP Address
129.34.139.5. The ServicePak is located in the "/pub/os2"
directory.
IBM NSC BBS - Customers can call the IBM National Support in
Atlanta to download the ServicePak. The ServicePak is located in
"Corrective Service Software, Directory 04". Type "CSD" at the
main menu. You can access the IBM BBS by dialing 1-404-835-6600
via your communications modem.
Toolcat OS2CSD (IBM Internal Only) - IBMers with access to the
IBM network may download the ServicePak from the OS2CSD
repository.
Mail Order:
Beginning 11/13/92, customers in the U.S. who do not have access
to the electronic delivery systems listed above, or who require
the ServicePak on diskettes, can order the ServicePak by calling
1-800-3IBM-OS2. The ServicePak, consisting of fourteen 3-1/2"
diskettes or sixteen 5-1/4" diskettes, will be shipped for a fee
of $24.95 to cover the cost of diskettes, shipping, and handling.
Customers should specify either the 3-1/2" or 5-1/4" diskette
size. Orders placed through this number require a valid credit
card.
Customers may make copies of the ServicePak equal to the number of
licensed copies of OS/2 2.0 they possess. Diskette copies of the
ServicePak will be shipped free of charge to registered PC user groups
in the U.S. for duplication and distribution to members. WARNNING: This
ServicePak must only be applied to the OS/2 2.0 U.S. Program Product.
Translated versions of the ServicePak for worldwide distribution are
planned to be available in 4 to 6 weeks. Some of the facilities
described above may not be available outside the U.S. Customers
requiring the ServicePak in those countries should contact their Service
Representatives or their place of purchase.
Thank you for purchasing and using IBM OS/2 2.0!
For additional information, call IBM HelpWare at 1-800-772-2227.