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DATE 09/07/93 TITLE IBM LAN NETVIEW MANAGEMENT UTILITIES FOR OS/2 ABSTRACT IBM LAN NetView (R) Management Utilities for OS/2 (R) (LMU) is an upgrade from, and consolidation of, the earlier LMU/2 program offerings and PRPQs into one product that will be available worldwide. Client coverage is enhanced to support Macintosh (1) and Windows (2) 3.1 clients. Industry standard SNMP gateway support has been added to communicate between SNMP-compatible network management consoles and LMU managing systems. LMU cooperates with the IBM NetView products to integrate PC LAN management into overall enterprise network management. LMU provides an easy-to-use graphics end-user interface that conforms to IBM SystemView (R) integration level 1. LMU is an OS/2-based set of services that aids systems management of LANs and is designed for the client/server enterprise environment. It allows a designated workstation to manage both servers and requesters in IBM LAN Server and Novell NetWare (3) networks by providing the following systems management functions: o Operations management o Configuration management o Performance management o Fault/Problem management. LMU consists of a graphical display of the local area network (LAN), command/data transport, management applications (Configuration, Performance and Fault), and an OS/2 database for data collection. User-written applications can supplement those supplied by IBM. Price: $995. Planned Availability Date: November 26, 1993. (R) Registered trademark of International Business Machines Corporation. (1) Macintosh is a trademark of Apple Computer Corporation. (2) Windows is a trademark of Microsoft Corporation. (3) NetWare is a trademark of Novell Inc. IN BRIEF . . . LMU provides the customer with: o A graphical display of LAN stations and their status, panel-driven commands and notification of alert conditions. o A transport method by which systems management applications can be invoked remotely and systems management data can be sent to a central collection point. o A set of IBM-supplied LAN systems management applications. These applications collect and report information necessary to assess and manage the LAN environment, and respond to certain user-specified fault conditions. o Software to maintain an OS/2 database that contains the response information from the IBM-supplied management applications. o Communications with higher level NetView platforms to integrate the PC LAN status into the enterprise network management. PRODNO 5871-AAA 76G7991 OVERVIEW DESCRIPTION CONFIGURATION MANAGEMENT o Collects vital product information about the OS/2, DOS, Microsoft Windows 3.1 and Macintosh workstations, as well as NetWare servers and IBM LAN Servers being managed. This data is either displayed on the managing station screen or placed in a central OS/2 database. o Maintains a change log in the managing station, and optionally generates an alert when a managed station's configuration changes. o Monitors the number of instances of specific OS/2 application programs in an OS/2 workstation and sends generic alerts to the Fault Management system when user-specified thresholds are reached. OPERATIONS MANAGEMENT o LMU provides the capability to remotely execute a program or procedure at a managed OS/2 workstation, Windows workstation, or NetWare server station. OS/2 and Windows console text output can be optionally redirected to the administrator workstation or to IBM NetView. Some LMU functions can be remotely executed on a Macintosh system. o Provides the ability to shut down in an orderly manner all functions in a managed OS/2 system or NetWare server, and to optionally re-boot the system. o Schedules program execution on one or more OS/2 workstations, Windows workstations, Macintosh workstations or NetWare server workstations on a timed basis. PERFORMANCE MANAGEMENT o Collects OS/2 workstation performance data from the IBM System Performance Monitor/2 (SPM/2) product, sends the collected information to a central OS/2 database, and optionally generates generic alerts when user-specified thresholds are reached. o Monitors the set of workstations (adapters) logged on to a specified OS/2 LAN server for IBM NETBIOS status, and generates generic alerts when specific conditions occur. o Collects OS/2 LAN server statistics and generates generic alerts when thresholds are reached. o Monitors network statistics for Novell's IPX and SPX layers for OS/2 and DOS workstations attached to a NetWare file server and generates generic alerts when user-specified thresholds are reached. o Monitors OS/2 workstation statistics for Novell's IPX layer and generates generic alerts when user-specified thresholds are reached. o Collects NetWare server volume information, sends the collected information to a central OS/2 database, and optionally generates alerts when user-specified thresholds are reached. o Collects NetWare server performance data, sends the collected information to a central OS/2 database, and optionally generates alerts when user-specified thresholds are reached. (This function requires Novell (4) NetWare's SS.NLM module) (4) Novell is a registered trademark of Novell, Inc. FAULT MANAGEMENT o Provides software LAN alerts from IBM LAN NetView Management Utilities applications. o Creates software LAN alerts (generic alerts) from C or REXX language programs in OS/2, and from batch files on DOS. o Provides alert thresholding/filtering. o Enables automated recovery for software LAN alerts, including alerts generated by IBM LAN NetView Management Utilities functions. o Forwards alerts to LAN Network Manager or NetView. o Serves as an alert automation exit routine for LAN Network Manager. MISCELLANEOUS FUNCTIONS o Heartbeat: Allows the managed station to signal "This station is alive and well" status at specified intervals. If the heart-beat status is not signaled within the required time, a generic alert is generated and sent to the fault management system. o Profile Services: Supplies programs that allow the customer to: - Convert OS2.INI files such as OS2SYS.INI to a readable ASCII format. - Convert a readable ASCII file of the appropriate format to the OS/2.INI format. o Simple Network Management Protocol: Provides an industry standard SNMP gateway to communicate between SNMP-compatible network management consoles and LMU managing systems to integrate PC LAN management into the overall enterprise network management. MANAGING MULTIPLE SYSTEMS: Facilitates the task of managing multiple clients and servers on the PC LAN. LMU provides proactive and unattended capabilities to recognize, track, and take action on the evolving LAN status. The user can customize LMU to take action appropriate to his specific requirements automatically. LMU communicates with the higher level NetView platforms to integrate the PC LAN status into the enterprise network management. PRODUCT POSITIONING 1. LMU provides a robust set of systems management services across the LAN to address the disciplines of Performance, Operations, Fault, and Configuration/Asset Management. While its primary focus is systems management of the LAN-attached servers and workstation systems, it can also provide support of the LAN media and transports when coupled with the LAN Network Manager via the user exit interface. 2. LMU provides these services in the mode appropriate to the customer environment. This includes independent PC LAN management, cooperative application processing, and as an element of the larger enterprise network management framework. a. First, enables remote/local management of LAN-attached OS/2, DOS, Windows, Macintosh and NetWare systems. b. Second, complements the capabilities of LAN Network Manager when present. LMU adds additional LAN Network Manager alert filtering and an automation capability. c. Third, communicates with the IBM NetView platform products to integrate PC LAN management information into the overall enterprise network management framework as a cooperative application set. d. Fourth, managing systems may be operated independently, may be run on the LAN NetView Framework, or can be remotely managed by LAN NetView or NetView/6000 via SNMP. 3. LMU includes both the OS/2 managing system code and code that runs on the OS/2, DOS, Windows, and Macintosh-managed systems. Also provided are NetWare Loadable Modules (NLM) to support NetWare as a managed system. LMU's OS/2 performance data is provided by IBM's SPM/2 product. 4. LMU capability is limited only by the capacity of the managing system and operational characteristics of the managed systems. a. Management capacity of a single LMU managing system is dependent upon the size of the processor and the amount of data being gathered and processed. b. LMU allows management information to be forwarded to a NetView host system, designated user systems on the LAN, SNMP-compatible network management consoles, or combinations of the host, SNMP, and LAN. c. One LMU managing system may manage other LMU managing systems. d. LMU management services may be distributed across the LAN. LMU only requires LAN access to an OS/2 DBM, OS/2 Communication Manager for NetView support if needed, and either OS/2 LAN Server or Novell Server as an application server. Coupling with LAN Network Manager requires both LMU and LAN Network Manager to run on the same OS/2 system. SNMP management requires TCP/IP. 5. LMU allows customer flexibility in the placement of the overall management focus. Whether a customer requires a centralized, host-oriented solution, a localized solution, or a combination of the two, LMU offers the flexibility in its implementation to satisfy these needs. 6. While LMU is not limited, it is particularly suitable for entry PC LAN environments, from a function and cost standpoint. From small standalone segments with low cost requirements, this PC LAN management solution can grow with the enterprise. From primary management of a single segment to cooperative management with other systems management platforms of worldwide networks, LMU preserves the customer's investment and supports his growth. 7. Product positioning (where it make sense to market LMU). a. Customers who are entering into management of small LANs but want an investment that can grow with them and that offers an application set that can cooperate with other systems management products, with future growth of either the customer's business or LAN management requirements. b. Customers engaged in large rollouts of distributed LANs, require remote unattended management, and require a package of existing applications due to time or cost constraints that prohibit application development. c. Customers with OS/2, DOS, Windows, Macintosh and Novell servers who are looking for a single product solution to manage their LAN environment. d. Customers looking for a local automation platform for their LAN systems. CUSTINFO PUBLICATIONS The following publications will be available by December 1993. To order, contact your IBM representative. o IBM LAN NETVIEW MANAGEMENT UTILITIES - MARKETING FLYER (GX27-3945) - GETTING STARTED (SC30-3637) - COMPUSERVE FLYER (GX27-3923) The following publications will be available by January 1994. To order, contact your IBM representative. o IBM LAN NETVIEW MANAGEMENT UTILITIES - USER'S GUIDE (SC30-3555) - USER'S MESSAGES (SC30-3603) DISPLAYABLE SOFTCOPY PUBLICATIONS The IBM LAN NetView Management Utilities books are offered in displayable softcopy form. All unlicensed books are included. The displayable books are shipped on CD-ROM SK2T-6012, IBM Networking Systems softcopy collection kit, available December 1993. The CD-ROM also contains displayable books for several related products. Copies of the CD-ROM are available, for a fee, using SLSS or product code 5636-PUB, feature codes 2003 and 5003. The displayable books can be used with the BookManager (R) Read licensed programs in any of the Read-supported environments. They can also be used with the IBM Library Reader (TM) in DOS and OS/2 environments. IBM Library Reader has the same functions as the BookManager READ/DOS and READ/2 licensed programs except it only reads IBM-produced books. IBM Library Reader is supplied at no additional charge. The CD-ROM also contains programs that allow you to upload the displayable books to a VM or MVS host for viewing with BookManager READ/VM or READ/MVS (the VM and MVS READ programs are not included on the CD-ROM collection kit, but can be licensed from IBM). Terms and conditions for use of the displayable book files and the IBM Library Readers are described in a document included on the CD-ROM. In addition, IBM LAN NETVIEW MANAGEMENT UTILITIES USER'S GUIDE AND MESSAGES manuals are provided in BookManager softcopy on the LMU product diskettes. They can be read with the IBM Library Reader that is shipped with LMU. Usage information is provided in the Documentation Notice that is shipped with the product. (TM) Trademark of International Business Machines Corporation. TECHINFO TECHNICAL INFORMATION SPECIFIED OPERATING ENVIRONMENT MACHINE REQUIREMENTS: MANAGING STATION, MANAGED STATION, ADMINISTRATOR WORKSTATION, OR FAULT MANAGER (OS/2): Any IBM personal computer or Personal System/2 (R) computer or equivalent, with a supported Token-Ring Network or Ethernet adapter, that is supported by the IBM OS/2 operating system used. Six MB of disk space, which can be centrally located on a server, is required for the LMU software. MANAGED STATION (DOS): Any IBM personal computer or Personal System/2 (PS/2 (R)) computer or equivalent, with a supported Token-Ring Network or Ethernet adapter, that is supported by the IBM DOS 3.3 or later operating system. LMU software requires 500 KB of disk space (may be centrally located on a server). MANAGED STATION (WINDOWS): Any IBM personal computer or Personal System/2 (PS/2) computer or equivalent, with a supported Token-Ring Network or Ethernet adapter, that is supported by DOS 5.0 or later and Microsoft Windows 3.1. One MB of disk space, which may be centrally located on a server, is required for the LMU software. MANAGED STATION (MACINTOSH): Macintosh Plus or later with an Apple Token-Ring card from Apple Computer Inc. or Ethernet adapter that is supported by the Macintosh System 7. LMU software requires 100 KB of disk space. PROGRAMMING REQUIREMENTS: MANAGING STATION OR FAULT MANAGER (OS/2): o IBM OS/2 Version 1.3 or later o IBM OS/2 REXX o IBM OS/2 LAN Requester Version 1.3.1 or later, or Novell NetWare Requestor for OS/2, or both o IBM OS/2 Communications Manager, or CM/2 if the managing system is to communicate with a host o IBM OS/2 Database Manager, or DB2/2 (TM) if the managing system is to maintain the LMU database o IBM OS/2 TCP/IP if the managing system is to be managed via SNMP MANAGED STATION, OR ADMINISTRATOR WORKSTATION (OS/2): o IBM OS/2 Version 1.3 or later o IBM OS/2 REXX o IBM OS/2 LAN Requester 1.3.1 or later, or Novell NetWare Requestor for OS/2, or both MANAGED STATION (DOS): o IBM DOS Version 3.3 or later o IBM DOS LAN Requester 1.3.1 or later and IBM Local Area Network Support Program 1.2, or Novell NetWare Requestor for DOS MANAGED STATION (WINDOWS): o DOS Version 5.0 or later with Microsoft Windows 3.1 o IBM DOS LAN Requester 1.3.1 or later and IBM Local Area Network Support Program 1.2, or Novell NetWare Requestor for DOS MANAGED STATION (MACINTOSH): o Macintosh System 7 o AppleTalk (5) Phase 2 software, any version, when using an Ethernet connection. o TokenTalk (5) software, v2.2 or later, when using a token-ring connection. (5) Trademarks of Apple Computer Corporation. MANAGED STATION (NETWARE SERVER): o Novell NetWare 3.11 or later OPTIONAL HOST SOFTWARE: o IBM NetView - 5685-111 (MVS/ESA (TM)) - 5685-138 (MVS/XA (TM)) - 5756-051 (VM/ESA (R)) - 5684-111 (VM) - 5686-038 (VSE) o IBM DB2 (R) - 5665-DB2 o IBM Query Management Facility - 5706-254 (MVS) - 5706-255 (VM) o IBM DISTRIBUTED DATABASE CONNECTION SERVICES/2 (TM) o IBM System Performance Monitor/2 (SPM/2) Version 1.0 for OS/2 Version 1.3. SPM/2 Version 2.0 is required in any OS/2 station that is to execute certain LMU performance applications. COMPATIBILITY: LMU can coexist with LMU/2 Version 2.0 on the same LAN. With some restrictions, LMU and the LMU/2 Version 2.0 systems can communicate with each other. The following tables illustrate the communication capabilities between LMU and Version 2.0 of LMU/2. COMMUNICATION BETWEEN MANAGING AND MANAGED SYSTEMS LMU/2 V2 LMU MANAGING MANAGED MANAGED LMU/2 Version 2 X LMU X X COMMUNICATION BETWEEN ADMINISTRATOR WORKSTATION AND MANAGED SYSTEMS LMU/2 V2 LMU ADMINISTRATOR MANAGED MANAGED LMU/2 Version 2 X X LMU X X COMMUNICATION BETWEEN FAULT MANAGER AND FAULT REPORTER LMU/2 V2 LMU FAULT FAULT FAULT MANAGER REPORTER REPORTER LMU/2 Version 2 X LMU X X PLANNING INFORMATION PACKAGING: LAN NetView Management Utilities is distributed in one package with the following materials: o IBM Program License Agreement in multi-language booklet o Registration Card o Proof of License o Four 3.5-inch double-sided (1.44MB) diskettes o IBM LAN NETVIEW MANAGEMENT UTILITIES GETTING STARTED manual o IBM LAN NETVIEW MANAGEMENT UTILITIES COMPUSERVE FLYER o Documentation Notice o The LMU USER'S GUIDE and USER'S MESSAGES documents are provided in BookManager softcopy on the LMU diskettes. They can be read with the IBM Library Reader provided on the LMU diskettes. SECURITY, AUDITABILITY AND CONTROL LMU uses the security and auditability features of the IBM OS/2 LAN Server and Novell NetWare server. User management is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. ORDERING ORDERING INFORMATION Orders for new licenses will be accepted now. Unless a later date is specified, orders entered prior to the planned availability date will be assigned a scheduled shipment date of December 3, 1993. Shipment of orders will commence on the availability date. Orders entered after the planned availability date will be scheduled for shipment on the Friday following the week of order entry or as soon thereafter as supply permits. To order the programs in this announcement for Order Type, specify the order type number, part number, program name, media and quantity. Order- Type Feature Part Order Type Number Number Number Description Media 5871-AAA 5862 76G7991 IBM LAN NetView 3.5-inch Mgmt Utilities Base License 5872-AAA 5864 76G7993 IBM LAN NetView Mgmt Utilities Additional License with certificate 5872-AAA 5865 76G7994 IBM LAN NetView Mgmt Utilities Additional License without certificate 5873-AAA 5863 76G7992 IBM LAN NetView 3.5-inch Mgmt Utilities Upgrade License from LMU/2 Version 2.0 Order- Type Feature Part Order Type Number Number Number Description 5874-AAA 5866 76G8063 IBM LAN NetView Mgmt Utilities Additional License copy upgrade from LMU/2 Version 2.0 with certificate 5874-AAA 5867 76G8064 IBM LAN NetView Mgmt Utilities Additional License Copy Upgrade from LMU/2 Version 2.0 without certificate The available order types are as follows: o Program Package -- program diskette with documentation. o Additional License Copies -- authorization for the customer who has a program package to make a single copy of the program diskette and documentation. There are two ways to receive authorization to copy. Receipt of the invoice authorizes the customer to make the Additional License Copy (the ICA must be in effect). The customer also has the option of ordering a Proof of Additional License certificate, in which case, the ICA is not required. o Program Package Upgrade -- program diskette with documentation. o Additional License Copy Upgrade -- authorization for the customer who has a program package upgrade to make a single copy of the program diskette and documentation. Receipt of the invoice authorizes the customer to make the Additional License Copy upgrade (the ICA must be in effect). The customer also has the option of ordering a Proof of Additional License Upgrade certificate, in which case, the ICA is not required. PROGRAM UPGRADE The program package upgrade option allows currently licensed users of LAN Management Utilities/2 Version 2.0 to obtain the new function for a program upgrade charge. The program upgrade to LAN NetView Management Utilities is available from November 26, 1993. Orders will be accepted after November 26, 1993. These upgrades will be available through IBM Authorized Personal Computer Dealers and Industry Remarketers -- Personal Computers certified to market IBM Authorized Advanced Products. The remarketer will require a Proof of License for each upgrade ordered. The original Proof of License is the separate Proof of License page in the program package as identified by IBM to the remarketer. Customers may also order upgrades through the local IBM office using the IBM Personal Computer/System Program IBM US Upgrade and Certification Order Form included with this announcement. To receive program package upgrades at a discount, the ICA and a Volume Discount Addendum with the appropriate volume discount exhibit must be in effect. The order may only be placed through the local IBM office using the IBM Personal Computer/System Program IBM US Upgrade and Certification Order Form included with this announcement. To receive additional license upgrades at a discount, the ICA and a Volume Discount Addendum with the appropriate volume discount exhibit must be in effect. The total quantity of upgrades acquired for a specific program may not exceed the total quantity of program packages and additional licenses previously acquired for that program. Proof of License for upgrade eligibility for additional license upgrades is a copy of this invoice or previously acquired Proof of Additional License certificate. Additional license upgrades can be entered through the local IBM office using the IBM US Upgrade and Certification Order Form included in this announcement or ordered through an authorized remarketer. TERMS AND CONDITIONS LICENSING: The program in this announcement is licensed under the terms and conditions of the IBM Program License Agreement. A copy of the agreement is included in the program package. A separate license is required for each IBM LAN Server and NetWare Server executing any LMU function. IBM authorizes use of this program at no additional charge on any number of requesters. ADDITIONAL LICENSE: IBM Customer Agreement (ICA) must be in effect, or Proof of Additional License certificate must be acquired. LIMITED WARRANTY: Program: Yes. Media: Three months. Additional Licenses: Yes. Media: Not applicable. PROGRAM SERVICES: Central service, including the IBM Support Center, will be available during the first 12 months following the date of delivery to the customer by IBM, but not later than November 26, 1995. The statement of service included in the program package describes this service. CUSTOMER FULFILLMENT OPTION: Yes. VOLUME DISCOUNT: Volume discounting is available under the terms and conditions of the IBM Customer Agreement (ICA) and the Exhibit for Personal Computer/System Programs. The programs in this announcement are included in the Eligible Program List for Personal Computer/System Programs. They may be added to the applicable category in the space provided on the Eligible Program List. Program Packages are included in Category A under 5871-AAA. Additional licenses are included in Category A under 5872-AAA. Program package upgrades and additional licenses upgrades and/or distributed features are included in Category B and are eligible for volume discounting based on the commitment in Category A. TESTING PERIOD: Two months for program packages. IBM Customer Agreement (ICA) must be in effect. NATIONAL EDUCATION LICENSE FEE: A National Education License Fee (NELF) is available under the terms and conditions of the Education Allowance Attachment. The NELF, which represents a 30% discount off the single unit price, is not subject to any further discount or allowance. CHARGES LAN NetView One-Time Upgrade Mgmt Utilities Order Type Charge($) Charge($) 76G7991 Program Package $995 76G7993 Additional License with certificate 896 76G7994 Additional License without certificate 896 76G7992 Program Package Upgrade from LMU/2 Version 2.0 $200 76G8063 Additional License Upgrade from LMU/2 Version 2.0 with certificate 180 76G8064 Program Package Upgrade from LMU/2 Version 2.0 without certificate 180 ADDITIONAL LICENSES CHARGE: Customers who pay a one-time charge for additional licenses may copy machine-readable program materials and printed documentation previously acquired from IBM in a program package. One copy may be made for each additional license ordered. PROGRAM UPGRADE CHARGE: A program upgrade charge will apply for upgrades from LAN Management Utilities/2 Version 2.0 to LAN NetView Management Utilities.