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  1. .FO OFF                                                                         
  2. .RH ON                                                                          
  3. Item CSSZF         -PRO                                                         
  4. .SP 2                                                                           
  5. .RH OFF                                                                         
  6. TITLE: 940606 IBM PCMCIA Card Installation and Configuration for OS             
  7.               2.x and the IBM ThinkPad 750.                                     
  8.                                                                                 
  9. DESCRIPTION OF SYMPTOMS:                                                        
  10.         My programs do not recognize the PCMCIA card.                           
  11.         My PCMCIA card works under DOS but not OS/2.                            
  12.                                                                                 
  13. SUMMARY OF RESOLUTION:                                                          
  14.         1. Identifying the type of Hardware you have.                           
  15.         2. Installing PCMCIA Software Support.                                  
  16.         3. Checking the loading order in the "Config.sys",                      
  17.         com.sys later than April, 93.                                           
  18.         4. Verify file versions.                                                
  19.         5. Verify Modem versions.                                               
  20.         6. Trouble Shooting the Thinkpad 750 for PCMCIA                         
  21.         problems.                                                              
  22.                                                                                 
  23. DETAILS OF RESOLUTION:                                                          
  24.     I. Identifying the type of Hardware you have.                               
  25.         IBM PCMCIA DATA/FAX MODEMS                                              
  26.         IBM has PCMCIA Data/FAX modem products which could be                   
  27.         used on the IBM Thinkpad series of personal notebook                    
  28.         computers.                                                              
  29.                                                                                 
  30.         Two of these products are the IBM PCMCIA High-Speed                     
  31.         Data/FAX Modem and the IBM PCMCIA Data/FAX Modem. The                   
  32.         IBM PCMCIA High-Speed (14.4) Data/Fax Modem has                         
  33.                                                                                 
  34.         OS/2 2.1 Client (device) Driver support but the IBM                     
  35.         PCMCIA (2400/9600) Data/Fax Modem was not announced for                 
  36.         OS/2 2.1 and was not shipped with OS/2 2.1 Client                       
  37.         (device) Driver support.                                                
  38.                                                                                 
  39.         The way you determine the difference between the modems                 
  40.         is to examine the front of the modem. The High Speed                    
  41.         modem has IBM High Speed PCMCIA Data/FAX Modem, the Low                 
  42.         Speed Modem just has IBM PCMCIA Data/FAX Modem.                         
  43.                                                                                 
  44.         The IBM Model Number for the High Speed PCMCIA                          
  45.         Data/FAX modem is: FC3635. The IBM Model Number for the                 
  46.         Low Speed PCMCIA Data/FAX modem is: FC3634.                             
  47.                                                                                 
  48.         II. Installing PCMCIA software support.                                 
  49.                                                                                 
  50.         INSTALLATION PROBLEMS WITH THE IBM PCMCIA MODEM                         
  51.         There is a problem if installing the IBM PCMCIA High                    
  52.         Speed Data/FAX modem on a drive other than the OS/2 2.1                 
  53.         system drive.  You will need to use the following                       
  54.         procedure:                                                              
  55.                                                                                 
  56.         1. If you did not install PCMCIA support during OS/2                    
  57.         2.1 installation, use OS/2 Selective Install to install                 
  58.         PCMCIA support. Follow the instructions given in the                    
  59.         OS/2 documentation.                                                     
  60.                                                                                 
  61.         2. Use the PCMCIA Device Driver Diskette that shipped                   
  62.         with your system to install Socket Services. Follow the                 
  63.         instructions delivered with your hardware.                              
  64.                                                                                 
  65.         3. After completing installation of Socket Services                     
  66.         driver, do NOT power off or reboot the system. Edit the                 
  67.         CONFIG.SYS in the root directory where OS/2 is                          
  68.         installed.                                                              
  69.                                                                                 
  70.         4. Find these two statements which were installed                       
  71.         during step 2 above:                                                    
  72.                                                                                 
  73.         REM DEVICE=D:\OS2\PCMCIA.SYS                                            
  74.         -----------------------------                                           
  75.         REM DEVICE=D:\OS2\MDOS\VPCMCIA.SYS                                      
  76.         -----------------------------------                                     
  77.         NOTE: Make sure that a DEVICE=d:\OS2\COM.SYS statement                  
  78.         COMES AFTER the first PCMCIA.SYS statement. See " OS/2                  
  79.         2.1 GA CONFIG.SYS                                                       
  80.                                                                                 
  81.         5. ADD the following statements to your CONFIG.SYS file                 
  82.         in the order indicated below. The lines starting with                   
  83.         REM are the ones from a previous step. Make sure to                     
  84.         substitute the drive letter where OS/2 is installed in                  
  85.         place of the 'd:' in the statements below. Driver is                    
  86.         dated LATER than 4-29-93,                                               
  87.                                                                                 
  88.            REM DEVICE=d:\OS2\PCMCIA.SYS                                         
  89.            DEVICE=d:\IBMODEM\ESTDFM.OS2 S1C2                                    
  90.            REM DEVICE=d:\OS2\MDOS\VPCMCIA.SYS                                   
  91.            DEVICE=d:\OS2\$ICPMOS2.SYS                                           
  92.            DEVICE=D:\OS2\IBM2SS01.SYS                                           
  93.            DEVICE=D:\OS2\ICRMU01.SYS                                            
  94.                                                                                 
  95.         6. Remove the REM statements that precede the                           
  96.            PCMCIA.SYS and VPCMCIA.SYS device driver statements.                 
  97.                                                                                 
  98.         7. Save the CONFIG.SYS file and exit the editor.                        
  99.                                                                                 
  100.         8. Create a \IBMODEM directory on the drive where OS/2                  
  101.            is installed and copy ESTDFM.OS2 from the IBM Data/Fax               
  102.            Modem Diskette into this directory.                                  
  103.                                                                                 
  104.         9. Shutdown OS/2 and re-IPL your system.                                
  105.                                                                                 
  106.         OS/2 2.1 CONFIG.SYS ORDERING FOR THE OS/2 2.1 PCMCIA                    
  107.         SUPPORT                                                                 
  108.                                                                                 
  109.         There is a problem with COM.SYS and the way                             
  110.         itinteracts to Card Services (PCMCIA.SYS).Normally,                     
  111.         COM.SYS would follow PCMCIA.SYS but due to a defect,                    
  112.         the OS/2 2.1 COM.SYS must come before PCMCIA.SYS.                       
  113.                                                                                 
  114.         Future releases of OS/2 2.1 will require COM.SYS to                     
  115.         follow PCMCIA.SYS. The next section gives an example of                 
  116.         the device statements for the IBM PCMCIA High-Speed                     
  117.         Data/FAX Modem on an IBM Thinkpad 750.                                  
  118.                                                                                 
  119.         III. Checking the loading order in the "Config.sys",                    
  120.         com.sys later than April, 93.                                           
  121.                                                                                 
  122.         This is an example of a partial CONFIG.SYS from an IBM                  
  123.         Thinkpad 750(c) using an IBM High-Speed PCMCIA Data/FAX                 
  124.         Modem with a later OS/2 2.1COM.SYS. The COM.SYS MUST be                 
  125.         dated later 4-29-93.  There are APARs which address                     
  126.         this issue.                                                             
  127.                                                                                 
  128.         IFS=C:\OS2\HPFS.IFS /CACHE:64 /CRECL:4                                  
  129.         PROTSHELL=C:\OS2\PMSHELL.EXE                                            
  130.         SET USER_INI=C:\OS2\OS2.INI                                             
  131.         SET SYSTEM_INI=C:\OS2\OS2SYS.INI                                        
  132.         SET OS2_SHELL=C:\OS2\CMD.EXE                                            
  133.         SET AUTOSTART=PROGRAMS,TASKLIST,                                        
  134.                  FOLDERS,CONNECTIONS                                            
  135.         SET RUNWORKPLACE=C:\OS2\PMSHELL.EXE                                     
  136.         SET COMSPEC=C:\OS2\CMD.EXE . . .                                        
  137.         DEVICE=C:\OS2\APM.SYS {Advance power management}                        
  138.         DEVICE=C:\OS2\PWRMGMT.SYS                                               
  139.         DEVICE=C:\OS2\MDOS\VAPM.SYS                                             
  140.                      {Virtual Advance Power Management}                         
  141.         DEVICE=C:\OS2\POINTDD.SYS                                               
  142.         DEVICE=C:\OS2\MOUSE.SYS                                                 
  143.         DEVICE=C:\OS2\PCMCIA.SYS {Card Services}                                
  144.         ---------------------------------------                                 
  145.         DEVICE=C:\OS2\COM.SYS                                                   
  146.         -------------------------------------                                   
  147.         DEVICE=C:\IBMODEM\ESTDFM.OS2 s1c2,s2c2                                  
  148.            {Client Driver for Modem}                                            
  149.         DEVICE=C:\OS2\MDOS\VPCMCIA.SYS                                          
  150.              {Virtual Card Services}                                            
  151.         DEVICE=C:\OS2\MDOS\VMOUSE.SYS                                           
  152.         DEVICE=C:\OS2\MDOS\VCOM.SYS                                             
  153.         CODEPAGE=437,850                                                        
  154.         DEVINFO=KBD,US,C:\OS2\KEYBOARD.DCP                                      
  155.         DEVINFO=SCR,VGA,C:\OS2\VIOTBL.DCP                                       
  156.         SET VIDEO_DEVICES=VIO_SVGA                                              
  157.         SET VIO_SVGA=DEVICE(BVHVGA,BVHSVGA)                                     
  158.         DEVICE=C:\OS2\MDOS\VSVGA.SYS                                            
  159.         DEVICE=C:\OS2\$ICPMOS2.SYS {HW Resource utility}                        
  160.         DEVICE=C:\OS2\IBM2SS01.SYS {Socket Services}                            
  161.         DEVICE=C:\OS2\ICRMU01.SYS {Resource Map Utility}                        
  162.                                                                                 
  163.         IV. Verify File Versions.                                               
  164.         After you verify that the IBM Thinkpad 750 system                       
  165.         configuration (via the reference diskette) is correct,                  
  166.         you need to check the following files versions:                         
  167.                                                                                 
  168.         +-------------------------------------------------------                
  169.         | FILE NAME    | RESOURCE TYPE       | DATE    | SIZE  |                
  170.         +-------------------------------------------------------                
  171.         | IBM2SS02.SYS | Socket Services     |06-14-93 | 11264 |                
  172.         +-------------------------------------------------------                
  173.         | ICRMU02.SYS  | Resource Map Utility|05-17-93 | 5797  |                
  174.         +-------------------------------------------------------                
  175.         | $ICPMOS2.SYS | IC Card Power Mgmt. |06-25-93 | 4879  |                
  176.         +-------------------------------------------------------                
  177.         | ESTDFM.OS2   | Client Dev. Driver  |04-14-93 | 5173  |                
  178.         +-------------------------------------------------------                
  179.           OR LATER !                                                            
  180.                                                                                 
  181.         The latest PCMCIA product updates are available from                    
  182.         the IBM National Support Center BBS. The disk images                    
  183.         are stored in the Reference Diskette library. You will                  
  184.         need to enter REF DISK at the main BBS menu to enable                   
  185.         access to this library.                                                 
  186.                                                                                 
  187.         V. Verify Modem Versions.                                               
  188.         CHECK MODEM VERSION                                                     
  189.         If your IBM highspeed PCMCIA Data/FAX modem is losing                   
  190.         data or does not make consistent connections, you need                  
  191.         to check the version of the FLASH ROM. The procedure                    
  192.         should be used:                                                         
  193.                                                                                 
  194.         1. Use a terminal emulator (such as PM Terminal) to                     
  195.            connect directly to the modem.                                       
  196.                                                                                 
  197.         2. Enter "ATI0" and check that the modem responds                       
  198.            with"14400".                                                         
  199.                                                                                 
  200.         3. Enter "ATI3" and check that the modem responds with                  
  201.            something similar to "PCMCIA HS V1.29 . . . 1993 -                   
  202.           028". If the number after the "1993" date is less than                
  203.         "028", you need to contact the support number which                     
  204.         came with your Thinkpad system. You will need a FLASH                   
  205.         ROM update.                                                             
  206.                                                                                 
  207.         VI. Trouble Shooting the Thinkpad 750 for PCMCIA                        
  208.         problems.                                                               
  209.                                                                                 
  210.         The following sections will highlight key area to                       
  211.         review should you be having difficulty with the IBM                     
  212.         High-Speed PCMCIA Data/FAX Modem and the IBM Thinkpad                   
  213.         750(c).                                                                 
  214.                                                                                 
  215.         TROUBLE SHOOTING THE 750C AND THE PCMCIA MODEM                          
  216.         The IBM Thinkpad 750(c) is similar to the IBM Thinkpad                  
  217.         720(c) except that the 750(c) is an ISA bus. The 750(c)                 
  218.         is supplied with different device drivers than the                      
  219.         720(c). These drivers are listed in the CONFIG.SYS order:               
  220.          o $ICPMOS2.SYS                                                         
  221.          o IBM2SS01.SYS /S0=2 (That's "ESS ZERO" and not "ESS                   
  222.             OH")                                                                
  223.          o ICRMU01.SYS                                                          
  224.                                                                                 
  225.         NOTE: Make sure that the "/S0" parameters is passed to                  
  226.         IBM2SS01.SYS You need to cold boot the IBM 750(c) and                   
  227.         press the F1 function key to look at the system setup                   
  228.         information.                                                            
  229.                                                                                 
  230.         The following items should be checked:                                  
  231.                                                                                 
  232.          o Make sure that the "INTERNAL MODEM" is disabled.                     
  233.                                                                                 
  234.          o The EXTERNAL port should be set to SERIAL 1 (or                      
  235.            COM1).                                                               
  236.                                                                                 
  237.          o Make sure that the "socket" is enabled.                              
  238.                                                                                 
  239.          o Also use the "POWEROS2.EXE" which is shipped with                    
  240.            the Thinkpad 750(c) and select the "MORE" option to see              
  241.            that the "socket" is enabled.                                        
  242.                                                                                 
  243.          0 Select SET POWER MANAGEMENT OPTIONS                                  
  244.                                                                                 
  245.          0.Check that the PROCESSOR setting is NOT set to                       
  246.          AUTO(LONG BATTERY LIFE) We recommend that you select 50                
  247.          MHZ.                                                                   
  248.                                                                                 
  249.         0 Check that SERIAL PORT is set to ON.                                  
  250.                                                                                 
  251.         0 Check that PCMCIA SLOTS is set to ON.                                 
  252.                                                                                 
  253.         NOTE: These devices can be turned off and on by using                   
  254.               the PS2.EXE utility. The purpose of setting these                 
  255.               devices to ON is to assist in problem resolution.                 
  256.               Please refer to the documentation shipped with your               
  257.               system.                                                           
  258.