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  1. .FO OFF                                                                         
  2. .RH ON                                                                          
  3. Item CSSZL         -PRO                                                         
  4. .SP 2                                                                           
  5. .RH OFF                                                                         
  6. TITLE: 940607 IBM PCMCIA Card Installation and Configuration for OS             
  7.               2.x and the IBM ThinkPad 350.                                     
  8.                                                                                 
  9.         DESCRIPTION OF SYMPTOMS:                                                
  10.         My programs do not recognize the PCMCIA card.                           
  11.         My PCMCIA card works under DOS but not OS/2.                            
  12.                                                                                 
  13.                                                                                 
  14.         SUMMARY OF RESOLUTION:                                                  
  15.         1. Identifying the type of Hardware you have.                           
  16.         2. Installing PCMCIA Software Support.                                  
  17.         3. Checking the loading order in the "Config.sys",                      
  18.         com.sys later than April, 93. 4. Verify file versions.                  
  19.         5. Verify Modem versions.                                               
  20.         6. Trouble Shooting the Thinkpad 350 for PCMCIA                         
  21.         problems.                                                               
  22.                                                                                
  23.                                                                                 
  24.         DETAILS OF RESOLUTION:                                                  
  25.         I. Identifying the type of Hardware you have.                           
  26.                                                                                 
  27.         IBM PCMCIA DATA/FAX MODEMS                                              
  28.                                                                                 
  29.         IBM has PCMCIA Data/FAX modem products which could be                   
  30.         used on the IBM Thinkpad series of personal notebook                    
  31.         computers. Two of these products are the IBM PCMCIA                     
  32.         High-Speed Data/FAX Modem and the IBM PCMCIA Data/FAX                   
  33.         Modem. The IBM PCMCIA High-Speed (14.4) Data/Fax Modem                  
  34.         has OS/2 2.1 Client (device) Driver support but the IBM                 
  35.         PCMCIA (2400/9600) Data/Fax Modem was not announced for                 
  36.         OS/2 2.1 and was not shipped with OS/2 2.1 Client                       
  37.         (device) Driver support.                                                
  38.                                                                                 
  39.         The way you determine the difference between the modems                 
  40.         is to examine the front of the modem. The High Speed                    
  41.         modem has IBM High Speed PCMCIA Data/FAX Modem, the Low                 
  42.         Speed Modem just has IBM PCMCIA Data/FAX Modem.                         
  43.                                                                                 
  44.         The IBM Model Number for the High Speed PCMCIA Data/FAX                 
  45.         modem is: FC3635. The IBM Model Number for the Low                      
  46.         Speed PCMCIA Data/FAX modem is: FC3634.                                 
  47.                                                                                 
  48.         II. Installing PCMCIA software support.                                 
  49.                                                                                 
  50.         INSTALLATION PROBLEMS WITH THE IBM PCMCIA MODEM                         
  51.                                                                                 
  52.         There is a problem if installing the IBM PCMCIA High                    
  53.         Speed Data/FAX modem on a drive other than the OS/2 2.1                 
  54.         system drive.  You will need to use the following                       
  55.         procedure:                                                              
  56.                                                                                 
  57.         1. If you did not install PCMCIA support during OS/2                    
  58.         2.1 installation, use OS/2 Selective Install to install                 
  59.         PCMCIA support. Follow the instructions given in the                    
  60.         OS/2 documentation.                                                     
  61.                                                                                 
  62.         2. Use the PCMCIA Device Driver Diskette that shipped                   
  63.         with your system to install Socket Services. Follow the                 
  64.         instructions delivered with your hardware.                              
  65.                                                                                 
  66.         3. After completing installation of Socket Services                     
  67.         driver, do NOT power off or reboot the system. Edit                     
  68.         the CONFIG.SYS in the root directory where OS/2 is                      
  69.         installed.                                                              
  70.                                                                                 
  71.         4. Find these two statements which were installed                       
  72.         during step 2 above:                                                    
  73.                                                                                 
  74.         REM DEVICE=D:\OS2\PCMCIA.SYS                                            
  75.         ------------------------------------                                    
  76.         REM DEVICE=D:\OS2\MDOS\VPCMCIA.SYS                                      
  77.         ---------------------------------------------                           
  78.         NOTE: Make sure that a DEVICE=d:\OS2\COM.SYS  statement                 
  79.         comes after the first PCMCIA.SYS statement.                             
  80.         5. ADD the following statements to your CONFIG.SYS file                 
  81.         in the order indicated below. The lines starting with                   
  82.         REM are the ones from a previous step. Make sure to                     
  83.         substitute the drive letter where OS/2 is installed in                  
  84.         place of the 'd:' in the statements below.                              
  85.                                                                                 
  86.              REM DEVICE=d:\OS2\PCMCIA.SYS                                       
  87.              DEVICE=d:\IBMODEM\ESTDFM.OS2 S1C2                                  
  88.              REM DEVICE=d:\OS2\MDOS\VPCMCIA.SYS                                 
  89.              DEVICE=d:\OS2\$ICPMOS2.SYS                                         
  90.              DEVICE=D:\OS2\IBM2SS01.SYS                                         
  91.              DEVICE=D:\OS2\ICRMU01.SYS                                          
  92.                                                                                 
  93.         6. Remove the REM statements that precede the                           
  94.         PCMCIA.SYS and VPCMCIA.SYS device driver statements.                    
  95.         7. Save the CONFIG.SYS file and exit the editor.                        
  96.         8. Create a \IBMODEM directory on the drive where OS/2                  
  97.         is installed and copy ESTDFM.OS2 from the IBM Data/Fax                  
  98.         Modem Diskette into this directory.                                     
  99.         9. Shutdown OS/2 and re-IPL your system.                                
  100.                                                                                 
  101.         OS/2 2.1 CONFIG.SYS ORDERING FOR THE  OS/2 2.1 PCMCIA                   
  102.         SUPPORT                                                                 
  103.                                                                                 
  104.         There is a problem with COM.SYS and the way it                          
  105.         interacts to Card Services (PCMCIA.SYS). Normally,                      
  106.         COM.SYS would follow PCMCIA.SYS but due to a defect,                    
  107.         the OS/2 2.1 COM.SYS must come before PCMCIA.SYS.                       
  108.         Future releases of OS/2 2.1 will require COM.SYS to follow              
  109.                                                                                 
  110.         PCMCIA.SYS. The next section gives an example of the                    
  111.         device statements for the IBM PCMCIA High-Speed                         
  112.         Data/FAX Modem on an IBM Thinkpad 350.                                  
  113.                                                                                 
  114.         III. Checking the loading order in the "Config.sys",                    
  115.         com.sys later than  April, 93.                                          
  116.                                                                                 
  117.         This is an example of a partial CONFIG.SYS from an IBM                  
  118.         Thinkpad 350(c) using an IBM High-Speed PCMCIA Data/FAX                 
  119.         Modem with a later OS/2 2.1 COM.SYS. The COM.SYS MUST                   
  120.         be dated later 4-29-93.  There are APARs which address                  
  121.         this issue.                                                             
  122.         IFS=C:\OS2\HPFS.IFS /CACHE:64 /CRECL:4                                  
  123.         PROTSHELL=C:\OS2\PMSHELL.EXE                                            
  124.         SET USER_INI=C:\OS2\OS2.INI                                             
  125.         SET SYSTEM_INI=C:\OS2\OS2SYS.INI                                        
  126.         SET OS2_SHELL=C:\OS2\CMD.EXE                                            
  127.         SET AUTOSTART=PROGRAMS,TASKLIST, FOLDERS,CONNECTIONS                    
  128.         SET RUNWORKPLACE=C:\OS2\PMSHELL.EXE                                     
  129.         SET COMSPEC=C:\OS2\CMD.EXE . . .                                        
  130.         DEVICE=C:\OS2\APM.SYS {Advance power management}                        
  131.         DEVICE=C:\OS2\PWRMGMT.SYS                                               
  132.         DEVICE=C:\OS2\MDOS\VAPM.SYS {Virtual Advance Power Management}          
  133.         DEVICE=C:\OS2\POINTDD.SYS                                               
  134.         DEVICE=C:\OS2\MOUSE.SYS                                                 
  135.         DEVICE=C:\OS2\PCMCIA.SYS {Card Services}                                
  136.         -----------------------------------------------                         
  137.         DEVICE=C:\OS2\COM.SYS                                                   
  138.         ---------------------------------------                                 
  139.         DEVICE=C:\IBMODEM\ESTDFM.OS2 s1c2,s2c2 {Client Driver for Modem}        
  140.         DEVICE=C:\OS2\MDOS\VPCMCIA.SYS {Virtual Card Services}                  
  141.         DEVICE=C:\OS2\MDOS\VMOUSE.SYS                                           
  142.         DEVICE=C:\OS2\MDOS\VCOM.SYS                                             
  143.         CODEPAGE=437,850                                                        
  144.         DEVINFO=KBD,US,C:\OS2\KEYBOARD.DCP                                      
  145.         DEVINFO=SCR,VGA,C:\OS2\VIOTBL.DCP                                       
  146.         SET VIDEO_DEVICES=VIO_SVGA                                              
  147.         SET VIO_SVGA=DEVICE(BVHVGA,BVHSVGA)                                     
  148.         DEVICE=C:\OS2\MDOS\VSVGA.SYS                                            
  149.         DEVICE=C:\OS2\$ICPMOS2.SYS {HW Resource utility}                        
  150.         DEVICE=C:\OS2\IBM2SS01.SYS {Socket Services}                            
  151.         DEVICE=C:\OS2\ICRMU01.SYS {Resource Map Utility}                        
  152.                                                                                 
  153.         IV. Verify File Versions.                                               
  154.         After you verify that the IBM Thinkpad 350 system                       
  155.         configuration (via the reference diskette) is correct,                  
  156.         you need to check the following files versions:                         
  157.         +-------------------------------------------------------                
  158.         | FILE NAME    | RESOURCE TYPE       | DATE    | SIZE  |                
  159.         +-------------------------------------------------------                
  160.         | IBM2SS02.SYS | Socket Services     |06-14-93 | 11264 |                
  161.         +-------------------------------------------------------                
  162.         | ICRMU02.SYS  | Resource Map Utility|05-17-93 | 5797  |                
  163.         +-------------------------------------------------------                
  164.         | $ICPMOS2.SYS | IC Card Power Mgmt. |06-25-93 | 4879  |                
  165.         +-------------------------------------------------------                
  166.         | ESTDFM.OS2   | Client Dev. Driver  |04-14-93 | 5173  |                
  167.         +-------------------------------------------------------                
  168.           OR LATER !                                                            
  169.         The latest PCMCIA product updates are available from                    
  170.         the IBM National Support Center BBS. The disk images                    
  171.         are stored in the Reference Diskette library. You will                  
  172.         need to enter REF DISK at the main BBS menu to enable                   
  173.         access to this library.                                                 
  174.                                                                                 
  175.         V. Verify Modem Versions.                                               
  176.         If your IBM highspeed PCMCIA Data/FAX modem is losing                   
  177.         data or does not make consistent connections, you need                  
  178.         to check the version of the FLASH ROM. The procedure                    
  179.         should be used:                                                         
  180.         1. Use a terminal emulator (such as PM Terminal) to                     
  181.         connect directly to the modem.                                          
  182.         2. Enter "ATI0" and check that the modem responds with "14400".         
  183.         3. Enter "ATI3" and check that the modem responds with                  
  184.         something similar to "PCMCIA HS V1.29 . . . 1993 -                      
  185.         028". If the number after the "1993" date is less than                  
  186.         "028", you need to contact the support number which                     
  187.         came with your Thinkpad system. You will need a FLASH                   
  188.         ROM update.                                                             
  189.                                                                                 
  190.         VI. Trouble Shooting the Thinkpad 350 for PCMCIA                        
  191.         problems. The following sections will highlight key                     
  192.         area to review should you be having difficulty with the                 
  193.         IBM High-Speed  PCMCIA Data/FAX Modem and the IBM                       
  194.         Thinkpad 350(c).                                                        
  195.         TROUBLE SHOOTING THE 350C AND THE  PCMCIA MODEM                         
  196.         The IBM Thinkpad 350 (c) is similar to the IBM Thinkpad                 
  197.         720 (c) except that the IBM Thinkpad 350 (c) only has                   
  198.         one (1) PCMCIA socket. In the CONFIG.SYS file, the                      
  199.         socket service needs to be configured as:                               
  200.         It is not necesary to pass parameters.                                  
  201.          IBM2SS01.SYS                                                           
  202.          0 Select SET POWER MANAGEMENT OPTIONS                                  
  203.          0 Check that the PROCESSOR setting is NOT set to                       
  204.             AUTO(LONG BATTERY LIFE) We recommend that you select 50MHZ.         
  205.          0 Check that SERIAL PORT is set to ON.                                 
  206.          0 Check that PCMCIA SLOTS is set to ON.                                
  207.         NOTE: These devices can be turned off and on by using                   
  208.         the PS2.EXE utility. The purpose of setting these                       
  209.         devices to ON is to assist in problem resolution.                       
  210.         Please refer to the documentation shipped with your                     
  211.         system.                                                                 
  212.         _____________________________________________                           
  213.         TROUBLE SHOOTING THE 350C AND THE  PCMCIA MODEM                         
  214.         The IBM Thinkpad 350(c) is similar to the IBM Thinkpad                  
  215.         720(c) except that the 350(c) is an ISA bus. The 350(c)                 
  216.         is supplied with different device drivers than the                      
  217.         720(c). These drivers are listed in the CONFIG.SYS Order                
  218.                                                                                 
  219.       o IBM2SS01.SYS                                                            
  220.       o ICRMU01.SYS                                                             
  221.                                                                                 
  222.      You need to cold boot the IBM 350(c) and press the F1                      
  223.      function key to look at the system setup information.                      
  224.                                                                                 
  225.      The following items should be checked:                                     
  226.                                                                                 
  227.      o Make sure that the "INTERNAL MODEM" is disabled.                         
  228.      o The EXTERNAL port should be set to SERIAL 1 (or COM1)                    
  229.      o Make sure that the "socket" is enabled.                                  
  230.