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╔═════════════════════╗ ║ JP Software ║ ║ Product Information ║ ╚═════════════════════╝ JP Software Inc. P.O. Box 328 Chestertown, MD 21620, USA (410) 810-8818 fax (410) 810-0026 Email sales@jpsoft.com Web http://jpsoft.com September 9, 2002 This file will give you complete information on the products we sell, and other related items like ordering and shipping. There's a lot of information here. Here's a QUICK SUMMARY for those in a hurry ... * Already know what you want to order and need no additional information? Go right to one of our order forms: ORDFORM.TXT For new customers UPGFORM.TXT For current customers * Aren't sure what our products are or which one(s) might be useful to you? See the PRODUCT OVERVIEW and NEW COPIES sections below, along with our SATISFACTION GUARANTEE. * Own one or more JP Software products and want the latest version(s)? See UPGRADES. Need to purchase additional products, or switch products? See ADD-ONS and CONVERSIONS. * Want to purchase our products to run on multiple systems? Already own one or more products, and need more copies so you can run them on multiple systems? See MULTI-SYSTEM LICENSES. * Need to run scripts or batch files across a group of systems without installing an updated command line? See RUNTIME PRODUCTS. * Need some other administrative information? Check out CONTACTING JP SOFTWARE (just below) and the sections on PAYMENT, SHIPPING, and LEGAL INFORMATION near the end of the file. Copyright and trademark notices are at the end of this file. PLEASE NOTE: Prices listed here do not include shipping. See SHIPPING below for details, and see our order form for shipping charges. CONTACTING JP SOFTWARE ---------------------- The simplest and fastest way to learn more about our products, place an order, or find the latest updates is to visit our web site at http://www.jpsoft.com/. You can order most products from the dealer you or your company use regularly; if your dealer does not carry the product they can order it easily from JP Software. Our products are available from many major software vendors; see the web site for a complete dealer list. (Dealers, VARs, and consultants, please contact us for reseller pricing and terms.) If you have questions which are not answered here or on our web site, need a quote, or want to contact our Sales and Customer Service departments directly for any other reason, we be reached as follows: Email orders / inquiries sales@jpsoft.com Dealer inquiries dealers@jpsoft.com Phone orders (800) 368-8777 (US / Canada) General phone inquiries (410) 810-8818 Fax line (410) 810-0026 Technical Support see the SUPPORT.TXT file Our phones are normally staffed on weekdays from 8:30 AM to 5:00 PM, eastern U.S. time. SATISFACTION GUARANTEE ---------------------- If you are not fully satisfied with a JP Software product you may return it at any time up to 90 days after purchase for a refund of the full product price (shipping and rush order charges are not refundable). Please contact us for a return authorization before returning any product for a refund. This satisfaction guarantee does not apply to multi-system licenses for more than 10 computers, or to purchases of more than 10 individual copies at one time. [Should you need to evaluate a product for a larger purchase, with the option to return it if it does not meet your needs, use your downloaded trial copy, or order a small license first (small licenses are upgradable to larger licenses with no price penalty, as described under Multi-System Licenses below).] See the LICENSE.TXT file or the printed material which came with your order for the complete text of our warranty and related disclaimers, which is separate from this satisfaction guarantee. PRODUCT OVERVIEW ---------------- JP Software's award-winning products are designed to make it easier to work with your computer by providing powerful, flexible, and easy to use command line tools. All of our primary products are "command processors": They display the command prompt (for example, "C:\>" or "[C:\]"), allow you to enter commands, and interpret and execute the commands you type. Your operating system comes with a command processor which performs the same basic function (it's called COMMAND.COM in DOS and Windows 95/98/ME, or CMD.EXE in Windows NT/2000/XP). As you probably know if you've used the command prompt at all, these built-in command processors are very limited, often out of date, and quite unfriendly. In contrast, our products are modern tools which make the command line easy and straightforward to use, rather than frustrating and inefficient. They're compatible with the traditional command processors that come with your operating system, so the commands you're used to work just as you'd expect. Then we've added hundreds of new features and capabilities that will make work at the command prompt simple, productive, and worthwhile. We've also created a comprehensive set of new batch file commands and functions that allow batch developers to perform in a few lines what used to take hundreds -- or couldn't be done at all. If you've never used our products, you're probably reading this because you downloaded a trial copy. We encourage you to try this product (or any of the others we offer!) and see if you like it. For a more detailed overview of features see Chapter 1 of the "Introduction and Installation Guide", in the file <PRODNAME>.TXT (i.e. 4DOS.TXT, 4NT.TXT, etc.), or our web site. Feel free to contact us with questions that come up during your evaluation. You can also purchase any product and try it out, risk-free, under our full 90-day money-back satisfaction guarantee (see the previous section). All of our products offer very similar sets of features and commands. Our goal is to make the same set of enhancements available in each operating environment, so you can move easily from one to another without having to limit your work, or switch tools. Our command processors are divided into two types: "Text Mode" and "Graphical User Interface" (GUI) products. A text mode command processor is the kind you're probably used to: It displays commands and their output in a fixed font, typically with 80 columns in a line and 25 lines on the screen, and offers none of the "graphical" features like menus or toolbars that are common in GUI environments such as Windows. A GUI command processor works very much like a text mode product, but runs in a GUI environment and has the "look and feel" appropriate to that environment. GUI command processors aren't as flexible as their text-mode counterparts in handling text-mode application programs, but they often "fit" better in the GUI environment. (For a more comprehensive document on choosing the right product, see our web site.) Our current products are: * 4DOS, our award-winning 16-bit DOS product, replaces the traditional DOS command processor (COMMAND.COM) under Windows 95/98/ME, MS-DOS / PC-DOS 3.0 or above, Novell DOS / OpenDOS 3.4 or above, and in OS/2 DOS sessions. * 4NT, a 32-bit Windows NT/2000/XP text-mode command processor, replaces Windows NT's CMD.EXE under Windows NT 4.0, Windows 2000, and WIndows XP. It is also supported under Windows 98/ME for those who want or need a 32-bit text mode command processor on that platform. * Take Command, our 32-bit Windows GUI command processor, runs under Windows 95/98/ME and under Windows NT/2000/XP. We also offer: - A CD suite which includes all three of our command processors (4DOS, 4NT, and Take Command). - Multi-system licenses which allow you to run any product or set of products on multiple systems; see MULTI-SYSTEM LICENSES below. - Runtime products which let you run scripts or batch files across a group of systems without installing a complete updated command line; see RUNTIME PRODUCTS below. NEW COPIES ---------- We offer each product individually at $69.95 (which includes an Introduction and Installation Guide; the Reference Manual can be purchased separately for $19.95). A quick description of each product is in the previous section; for more details see the documentation which came with the product you downloaded, or the complete descriptions available on our web site. If you're using more than one Microsoft operating system, or you want to use both 4NT and Take Command, our CD provides the best deal. It includes all of our base products (4DOS, 4NT, and Take Command, and costs only $99.95! When upgrade time comes, a CD Suite upgrade costs the same as upgrading two individual products. The CD Suite comes with complete on-line documentation and the Introduction and Installation Guide; if you need a Reference Manuals it's only $19.95. The CD Suite also includes the help source files for 4DOS, 4NT, and Take Command. These files allow you to customize our help text (for use on your own system or by others within your organization who have purchased our products). The 4DOS help text includes a help compiler; the 4NT and Take Command help text require the Windows help compiler. The 4DOS help text source file is ASCII text; the 4NT and Take Command source files are in Microsoft Word 2000 format. MULTI-SYSTEM LICENSES --------------------- Multi-System Licenses allow you to run our enhanced command line tools on multiple systems, at a substantial discount. Larger licenses are discounted even more heavily, and multi-product licenses are available as well (details on both are below). (If you need to run batch files across a group of systems without installing an updated command line see the next section on RUNTIME PRODUCTS.) Some typical license configurations and prices are shown below. For larger licenses or intermediate license sizes not shown, please request a specific quote on the license configuration that best meets your needs. Partial Multi-System License Price Schedule: Number of One JP CD Systems Product Suite --------- -------- -------- 2 $ 118 $ 148 5 266 332 10 440 550 15 580 730 20 730 910 25 870 1,090 50 1,470 1,840 100 2,350 2,950 200 3,650 4,550 250 4,150 5,150 500 6,500 8,150 Multi-system licenses may be used at any number of physical sites, and on networked or stand-alone systems, as long as all support and distribution are handled through a single location. You can increase your license size at any time simply by paying the increase fee, which is the difference in price between the old and new licenses (if your old license is not for the current version you must upgrade it when you order the increase; see "Upgrades" above for information). When you place a license increase order be sure to provide your serial number, and the old and new number of systems licensed. Contact us for a quote on license sizes not listed above. Multi-system licenses include an Introduction and Installation Guide. Reference Manuals and/or manual sets are available; contact us for pricing and item numbers. RUNTIME PRODUCTS ---------------- JP Software's Runtime products are advanced scripting tools designed to give IS managers, network administrators, and VARs the ability to run powerful batch scripts across a wide range of platforms in corporate and network environments. All four runtime products offer the full power of the corresponding complete command line tools described above. The only functional difference between the runtime version and the complete version of each product is that the runtime version can only run batch files, and does not display the normal interactive command prompt (e.g. "C:\>"). The runtime products are: 4DOS Runtime: 16-bit text-based scripting for Windows 95/98/ME and DOS. 4NT Runtime: 32-bit text-based scripting for Windows NT/2000/XP and Windows 98/ME. Take Command Runtime: GUI-based scripting for Windows 95/98/ME and Windows NT/2000/XP. These tools are perfect when you don't want to learn a whole new language, but you need a lot more than what traditional batch files offer. Some typical runtime product configurations and prices are shown below. For larger licenses or intermediate license sizes not shown, please request a specific quote on the license configuration that best meets your needs. Partial Runtime Products Price Schedule: Number of One All Systems Product Products --------- -------- -------- 25 $ 369 $ 459 50 610 770 100 980 1,230 200 1,520 1,900 250 1,720 2,140 500 2,700 3,350 1000 4,150 5,200 2000 6,400 8,000 5000 11,500 14,300 You can increase your runtime license size at any time simply by paying the increase fee, which is the difference in price between the old and new licenses. Runtime licenses may be used at any number of physical sites within your organization. They can also be used on networked or stand-alone systems, as long as all support and distribution are handled through a single location. Each runtime license includes a single-seat development license for the corresponding base product, allowing the developer full access to the enhanced script language along with debugging tools and the company's complete interactive command line toolset. Licenses can be customized to include additional development seats at our standard multi-system license rates. We also offer two special kinds of licenses. Please contact us for details on: - Use in "thin-client" environments under Microsoft's Windows NT Terminal Server or Citrix Winframe / Metaframe - OEM licensing for VARs and developers who wish to distribute products or script-based tools to multiple customers using 4DOS, 4NT, or Take Command runtime scripts. UPGRADES -------- Individual product upgrades are $29.95 for the first product, and $49.95 for the CD Suite. If you have previously purchased more than one product, your upgrade will be converted to the CD Suite. Please include your current serial number for each product you are upgrading. Switching operating systems? Not sure which operating system you'll be using in the future? Own some of our products already? Convert from your current individual product(s) to the JP CD Suite (listed on the upgrade order form under Add-Ons / Conversions) and you'll receive all of our command line tools, including upgrades for all the products you own now, for just $49.95! Additional Upgrade Notes: If you have a multi-system license and it is listed in the table below, you can order an upgrade at that price -- just be sure to provide your serial number and the number of systems licensed with your order. If your license size is not listed, contact us for a quote. To increase your license size at the same time as you upgrade you must purchase the upgrade, and also pay the appropriate license increase fee; see MULTI-SYSTEM LICENSES above for increase fees. Partial Multi-System License UPGRADE Price Schedule: Number of One JP CD Systems Product Suite --------- -------- -------- 2 $ 45 $ 66 5 80 99 10 133 166 15 176 220 25 263 328 50 440 550 100 710 880 250 1,240 1,550 500 1,960 2,440 ADD-ONS and CONVERSIONS ----------------------- We offer substantial discounts when you need to purchase an additional product for use on the same system as your current JP Software product(s), switch from one product to another, or upgrade to the JP CD Suite with all products. To add a product to your current system, or switch from one product to another, list the new product(s) you need on the order form; the cost is only $29.95 each. And to convert to the JP CD Suite with all products you'll pay just $49.95 -- including upgrades for all products you currently own. These reduced prices are NOT valid if you need another product for use on a different system (e.g., you have 4DOS on one system and want to keep using it, and also put 4NT on a different system). In that case you'll need to use our standard new system prices (see "New Copies and Product Packs" above for details), or move to a multi-system license (see "Multi-System Licenses" above). PAYMENT ------- We accept credit cards issued by Mastercard (and Eurocard), Visa, American Express, and Discover. Personal checks, bank checks, and money orders must be in US funds, and drawn on a US or Canadian bank. Postal money orders in US funds are also acceptable. Sorry, we cannot accept EuroCheques (our bank can't cash them). See the next section for information on COD shipments. Cash may be sent at your own risk, and must be U.S. currency. If you do send cash we strongly recommend using Registered Mail. Purchase Orders are accepted from established companies and government agencies, on 30-day terms. Credit references are required for new customers. Orders under $100 must be prepaid. Contact us for additional requirements before submitting a purchase order from outside the U.S. and Canada. SHIPPING -------- Orders typically require 2 - 3 business days processing time before shipment, and may take more or less depending on our order backlog. Shipping and delivery times may increase significantly during peak upgrade periods. In the U.S. we ship via USPS Priority Mail (delivery typically 1 - 4 days after shipment, depending on your location), at the rates shown on the order form. Contact us for other expedited domestic shipping options including UPS 2-day (BLue Label), overnight (Red Label), FedEx services, and other carriers. COD shipping is normally available only for UPS shipments within the U.S., and adds $7 to the UPS shipping charge shown on the order form. If you receive international shipments via a freight forwarder in the U.S. please include both your address and the U.S. shipping address, and use the U.S. rate chart on the order form. LEGAL INFORMATION ----------------- Copyright 2002, JP Software Inc., All Rights Reserved. 4DOS and Take Command are registered trademarks of JP Software Inc. 4DOS and 4NT are JP Software Inc.'s trademarks for its family of character-mode command processors. JP Software, jpsoft.com, and all JP Software designs and logos are also trademarks of JP Software Inc. Other product and company names are trademarks of their respective owners. The license agreement which governs your use of our products is included separately in the file LICENSE.TXT (for downloaded copies), and / or on documents shipped with your order (for copies on diskette or CD). Published by JP Software Inc., P.O. Box 328, Chestertown, MD 21620, USA, phone 410-810-8818, fax 410-810-0026. All prices and terms subject to change without notice.