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OS/2 Help File | 1998-11-02 | 70KB | 2,360 lines

ΓòÉΓòÉΓòÉ 1. The HP Port Driver ΓòÉΓòÉΓòÉ ΓòÉΓòÉΓòÉ <hidden> HP JetAdmin ΓòÉΓòÉΓòÉ Select one: The HP Port Driver To Access the HP Port Driver ΓòÉΓòÉΓòÉ <hidden> The HP Port Driver ΓòÉΓòÉΓòÉ The HP Port Driver The HP Port Driver is used to install and configure Hewlett-Packard printers connected to a network using an HP JetDirect print server (network interface). From the HP Port Driver you can access various printer-related functions including the following: Verify printer status, connection, and connection and network type Change the connection or network type Get a list of the printers and their network addresses Configure a printer Assign a locally administered address Select sorting and filtering options View the error log Note: For more information on individual functions, click the tab for the function you want and then click Help. ΓòÉΓòÉΓòÉ <hidden> Accessing HP Port Driver ΓòÉΓòÉΓòÉ To Access the HP Port Driver 1. With the printer ON and online, right click the printer icon. 2. Click Properties/Settings. 3. Click the Output Port tab. 4. Right click the icon for the HP network port you want. 5. Click Settings. ΓòÉΓòÉΓòÉ 2. Setting Port Options ΓòÉΓòÉΓòÉ ΓòÉΓòÉΓòÉ <hidden> HP JetAdmin ΓòÉΓòÉΓòÉ Select one: To Set Port Options To Update the Port Description To Understand the Connection Status Messages To Select the Connection Type To Select the Network Type To Assign Locally Administered Addressing To Select Port View Options ΓòÉΓòÉΓòÉ <hidden> Setting Port Options ΓòÉΓòÉΓòÉ Setting Port Options The Port Options page provides the following information about the printer attached to this port: printer's model printer's network address current message displayed on the printer's control panel port description connection status connection type network type port view options You can also print a test page or assign locally administered addressing from the Port Options Page. See also Network Addressing ΓòÉΓòÉΓòÉ 2.1. Selecting the Connection Type ΓòÉΓòÉΓòÉ To Select the Connection Type 1. From the HP Port Driver, click the Port Options tab. 2. Indicate whether you want to maintain a connection to the printer or print on a per job basis. To maintain a continuous connection with the printer, click Continuous. To connect to the printer on a per job basis, click Job Based. 3. Click OK. ΓòÉΓòÉΓòÉ 2.2. Selecting the Network Type ΓòÉΓòÉΓòÉ To Select the Network Type 1. From the HP Port Driver, click the Port Options tab. 2. Click either DLC, TCP/IP, or both (default). 3. Click OK. When using TCP/IP, make sure you enter correct TCP/IP addresses. Also make sure your using the correct subnet mask, which can be verified with the OS/2 TCP/IP configuration tool. See also TCP/IP Discovery page and DLC Discovery page for setting TCP/IP and DLC discovery options. ΓòÉΓòÉΓòÉ <hidden> DLC ΓòÉΓòÉΓòÉ The DLC network protocol is used to find printers via their MAC addresses. All printers found using this protocol are listed with their MAC addresses (for example, 0-0800093C025E) on the Printers page. The printer must have DLC enabled to be found using this protocol. The connection type defaults to job based when you first install an HP Network Port. After that, the default is the connection type you last selected. It is recommended you use job based as the connection type to minimize network traffic and to avoid conflicts with other servers using DLC. A printer will be listed twice on the Printers page if both network types are selected and the printer has both DLC and TCP/IP enabled. Both entries can be listed next to each other if the list is sorted by LAN hardware addresses. See the Printers page for information on sorting the list. See also DLC Discovery page for setting DLC discovery options. ΓòÉΓòÉΓòÉ <hidden> TCP/IP ΓòÉΓòÉΓòÉ The TCP/IP network protocol is used to find printers that have valid TCP/IP addresses. All printers found using this protocol are listed with their TCP/IP addresses (for example, 15.62.100.169) on the Printers page. The printer must have TCP/IP enabled to be found using this protocol. The connection type defaults to job based when you first install an HP Network Port. After that, the default is the connection type you last selected. It is recommended you use job based as the connection type to minimize network traffic and to avoid conflicts with other servers using TCP/IP. A printer will be listed twice on the Printers page if both network types are selected and the printer has both DLC and TCP/IP enabled. Both entries can be listed next to each other if the list is sorted by LAN hardware addresses. See the Printers page for information on sorting the list. See also TCP/IP Discovery page for setting TCP/IP discovery options. ΓòÉΓòÉΓòÉ 2.3. Updating the Port Description ΓòÉΓòÉΓòÉ To Update the Port Description 1. From the HP Port Driver, click the Printers tab. 2. Select the appropriate printer from the List of Available Printers. 3. From the HP Port Driver, click the Port Options tab. 4. In the Description field, type a description for the selected printer. This description might include the printer type, its location, and the name of the printer administrator. 5. Click OK. Note: Any changes made to the port description in the HP Port Driver are displayed in the port description of the HP Remote Control Panel and vice versa. ΓòÉΓòÉΓòÉ 2.4. Understanding Connection Status Messages ΓòÉΓòÉΓòÉ ΓòÉΓòÉΓòÉ <hidden> HP JetAdmin ΓòÉΓòÉΓòÉ Select the message you need additional information on: Connection Status Messages Connected and idle Unable to connect Not connected, type is job based Connected, sending print job Connected, waiting for last page to print Connected, sending query Connected, waiting for query time-out ΓòÉΓòÉΓòÉ <hidden> Connection Status Messages ΓòÉΓòÉΓòÉ Connection Status Messages Connection status messages show the current connection state between the host computer and the printer. By enabling the display of these messages on the Port Options' port view list box, you can view the messages on the Printers page and in the spooler's port view. See also Selecting the Port View Options ΓòÉΓòÉΓòÉ <hidden> Connected and idle ΓòÉΓòÉΓòÉ Connected and idle The server, configured with a connection type of Continuous, has a connection with the printer, but is not currently sending data to the printer. See also Continuous Selecting the Connection Type ΓòÉΓòÉΓòÉ <hidden> Unable to connect ΓòÉΓòÉΓòÉ Unable to connect The server is unable to create a connection with the printer. See the Log Page for an error description for this port and the "Troubleshooting" chapter of the HP JetDirect Print Server Software Installation Guide. documentation for more information. See also Troubleshooting ΓòÉΓòÉΓòÉ <hidden> Not connected, type is job based ΓòÉΓòÉΓòÉ Not connected, type is job based The server is configured with a connection type of Job Based and does not have data to send to the printer. See also Job Based Selecting the Connection Type ΓòÉΓòÉΓòÉ <hidden> Connected, sending print job ΓòÉΓòÉΓòÉ Connected, sending print job The server has a connection with the printer and is sending data to the printer. ΓòÉΓòÉΓòÉ <hidden> Connected, waiting for last page to print ΓòÉΓòÉΓòÉ Connected, waiting for last page to print The server has a connection with the printer, has sent all data to the printer, and is waiting for confirmation that the last page has printed. If the connection type is Continuous, the connection will remain after the confirmation. If the connection type is Job Based, the connection will be released after the confirmation. See also Continuous Job Based Selecting the Connection Type ΓòÉΓòÉΓòÉ <hidden> Connected, sending query ΓòÉΓòÉΓòÉ Connected, sending query The server has a connection with the printer and is sending a query to the printer. ΓòÉΓòÉΓòÉ <hidden> Connected, waiting for query time-out ΓòÉΓòÉΓòÉ Connected, waiting for query time-out The server has a connection with the printer, has sent all data to the printer, and is waiting for a time-out to expire. If the connection type is Continuous, the connection will remain after the time-out. If the connection type is Job Based, the connection will be released after the time-out. See also Continuous Job Based Selecting the Connection Type ΓòÉΓòÉΓòÉ 2.5. Understanding Locally Administered Addressing ΓòÉΓòÉΓòÉ ΓòÉΓòÉΓòÉ <hidden> HP JetAdmin ΓòÉΓòÉΓòÉ Select one: Locally Administered Addressing To Assign Locally Administered Addressing To Reset to the Factory Default Address ΓòÉΓòÉΓòÉ <hidden> Locally Administered Addressing ΓòÉΓòÉΓòÉ Locally Administered Addressing Your printer address is hard-coded when you receive it from the factory. However, you can reassign this address temporarily. It is recommended that this address be a 12-digit number in the range of 4000 0000 0000 to 7FFF FFFF FFFF. Note: Locally administered addressing is only supported with HP JetDirect Token Ring print servers. HP DesignJet plotters, HP PaintJet XL300 printers, and HP DeskJet 1200C printers do not support locally administered addressing. CAUTION: If your network environment is connected to the Internet or another LAN, there may be a conflict if you change your printer's hard-coded address. ΓòÉΓòÉΓòÉ <hidden> Assigning Locally Administered Addressing ΓòÉΓòÉΓòÉ To Assign Locally Administered Addressing This feature is used when a previously configured JetDirect card fails. Normally replacing the JetDirect card will require reconfiguration of the application software which specifies the card address. After the card is repaired, reinstallation will require another configuration. Using LAAs to temporarily substitute another JetDirect card is much more convenient than reconfiguration. 1. From the Port Options Page, click the Locally Administered Addressing icon on the toolbar. Note: If you do not have a token ring card, a message appears informing you that this feature is not supported. 2. Enter the new address in the New Card address field. This address should be a 12-digit number in the range of 4000 0000 0000 to 7FFF FFFF FFFF. 3. Click the Modify button at the bottom of the window. Note: The printer will take one to two minutes to configure the address. The printer will disconnect, reconfigure its address and then reconnect. An information box will inform you when the modification is complete. ΓòÉΓòÉΓòÉ <hidden> Resetting to the Factory Default Address ΓòÉΓòÉΓòÉ To Reset to the Factory Default Address Use the Cold Reset procedure specified in your printer's user's manual or HP JetDirect Print Server Software Installation Guide.. Note: The HP JetDirect print server address can only be reset on HP LaserJet printers. Resetting the printer will reset ALL printer settings to factory defaults. As a result, you may need to reconfigure the printer control panel settings for the user's needed settings. ΓòÉΓòÉΓòÉ 2.6. Selecting the Port View Options ΓòÉΓòÉΓòÉ To Select Port View Options 1. From the HP Port Driver, click the Port Options tab. 2. Select the items you want to view in the Port View list box. To display the information about an item in the Port View, click the item to select it. To suppress the display of the information about an item in the Port View, click the item to deselect it. Use the scroll arrows to access additional items. 3. Click OK. ΓòÉΓòÉΓòÉ <hidden> Network Addressing ΓòÉΓòÉΓòÉ ΓòÉΓòÉΓòÉ <hidden> HP JetAdmin ΓòÉΓòÉΓòÉ Select one: Server Address Printer Address HP Port Driver Address Format ΓòÉΓòÉΓòÉ <hidden> Server Address ΓòÉΓòÉΓòÉ Server Address Each network adapter card installed in the server has a unique 12-digit address. These addresses are shown on the Server Options Page. ΓòÉΓòÉΓòÉ <hidden> Printer Address ΓòÉΓòÉΓòÉ Printer Address Each network interface card (HP JetDirect print server) installed or attached in a printer has a unique 12-digit address. These addresses are shown on the Printers Page and on your printer's self test page or configuration plot. ΓòÉΓòÉΓòÉ <hidden> HP Port Driver Address Format ΓòÉΓòÉΓòÉ HP Port Driver Address Format The HP Port Driver displays the printer's network address in the following form: X - YYYYYYYYYYYY X The previously assigned logical adapter number. The logical adapter number is assigned through the LanServer's LAN Adapter and Protocol Support to a network adapter and IBM IEEE 802.2 protocol combination. YYYYYYYYYYYY The printer's network address. ΓòÉΓòÉΓòÉ 3. Configuring and Viewing Printers ΓòÉΓòÉΓòÉ ΓòÉΓòÉΓòÉ <hidden> HP JetAdmin ΓòÉΓòÉΓòÉ Select one: To View and Configure Printers To Configure a Printer on a Server To View the Printer List To Update the Printer List To Stop Discovery While Updating the Printer List To Verify the Printer Configuration To Remove a Printer from a LAN Server Network To Share a Printer List ΓòÉΓòÉΓòÉ <hidden> Configuring and Viewing Printers ΓòÉΓòÉΓòÉ Configuring and Viewing Printers The Printers page lists the HP printers that are available for printing. From this page, you can perform the following tasks: Configure any printer in the Printer List View information about the printers in the Printer List Refresh the Printer List Stop discovery while refreshing the Printer List Print the list of printers to a selected printer Sort the printer list Filter the printer list ΓòÉΓòÉΓòÉ 3.1. Configuring a Printer on a Server ΓòÉΓòÉΓòÉ To Configure a Printer to the Server 1. From the HP Port Driver, click the Printers tab. 2. Select the printer address from the Printer List. The address of the HP JetDirect print server is listed on your printer's self test page or configuration plot. HINT To locate the currently selected printer, right click in the Printer List and select Locate. The page will jump to the printer address of the current printer. 3. When the address appears in the Selected Address field, click Replace. The address will appear in the Configured Address field. Note: If the printer address listed on your printer self-test page or configuration plot does not appear as a choice, the HP JetDirect print server in your printer is not communicating with the server. Verify that the printer is ON and online. Also, verify that the address is correct and that all cables are correctly attached. See the "Troubleshooting" chapter of the HP JetDirect Print Server Software Installation Guide for more information. See also Troubleshooting Verifying the Printer Configuration Removing a Printer from a LAN Server Network ΓòÉΓòÉΓòÉ 3.2. Viewing the Printer List ΓòÉΓòÉΓòÉ To View the Printer List 1. With the printer ON and online, right click the printer icon. 2. Click Properties/Settings. 3. Click the Output Port tab. 4. Right click the icon for the HP network port you want. 5. Click Settings. 6. Click the Printers tab. ΓòÉΓòÉΓòÉ 3.3. Updating the Printer List ΓòÉΓòÉΓòÉ To Update the Printer List 1. From the HP Port Driver, click the Printers tab. 2. Click Start Discovery. ΓòÉΓòÉΓòÉ 3.4. Stopping Discovery While Updating the Printer List ΓòÉΓòÉΓòÉ To Stop Discovery While Updating the Printer List 1. From the HP Port Driver, click the Printers tab. 2. Click Stop Discovery. ΓòÉΓòÉΓòÉ 3.5. Verifying the Printer Configuration ΓòÉΓòÉΓòÉ To Verify the Printer Configuration To verify that you have configured your printer correctly, try printing a file. If the file is printed, you have correctly configured your printer. You can print a file in one of the following ways: 1. Using your mouse, drag and drop the appropriate file from the server onto the appropriate printer object. For PCL, use an ASCII file For PostScript, use a PostScript file For HP DesignJet plotters, use an HP-GL/2 file. 2. From the OS/2 command line, enter the appropriate command. For example, to send a file to a PCL printer complete the following steps: a) Type: NET SHARE queuename /pr queuename is the physical name in the print object's setting view page. b) Type: NET USE devicename \\servername\ sharename devicename can be LPT1, LPT2, up to LPT9, and must not be in use. servername is the name given to your server when the network software was installed. sharename is the name given to your shared print queue using the HP JetAdmin software. c) Type: PRINT /D: devicename filename ΓòÉΓòÉΓòÉ 3.6. Removing a Printer from a LAN Server Network ΓòÉΓòÉΓòÉ To Remove a Printer from a LAN Server Network 1. Right click the printer icon. 2. Click Properties/Settings. 3. Click the Output Port tab. 4. Right click the HP Network port that you want to delete. Note: You can remove a printer by deleting a print object or a port. If you delete only the print object, the port will remain connected. Therefore, remove a printer by first deleting the port, then the print object. 5. Click Delete. 6. Click Delete again. 7. Click Yes (or press Enter) to remove the port's configuration. 8. Right click the print object and click Delete. 9. To delete additional ports and print objects, repeat steps 3 through 8. 10. When finished, close the Settings. 11. Turn off the printer. 12. Disconnect the network cable from the back of the printer. CAUTION: If you are using a ThinLAN (thin Ethernet coaxial cable), leave the "T" connector attached to the cable when you remove the cable from the printer. Detaching the cable from the "T" connector will cause a break in the network. ΓòÉΓòÉΓòÉ 3.7. Sharing a Printer ΓòÉΓòÉΓòÉ To Share a Printer To share a printer between multiple host computers, the connection type on both hosts must be Job Based. The Printer List indicates which printers have been detected on the network and are available to this port. CAUTION: If a printer is configured on another host computer and has a connection type of Continuous, you will not be able to obtain a connection to that printer. See also Selecting the Connection Type ΓòÉΓòÉΓòÉ 4. Managing the Printer List ΓòÉΓòÉΓòÉ ΓòÉΓòÉΓòÉ <hidden> HP JetAdmin ΓòÉΓòÉΓòÉ Select one: To Print the Printer List To Save the Printer List to a File To Select a Queue To Select an Unlisted Queue To Select Printer Fonts To Clear the Printer List <new> ΓòÉΓòÉΓòÉ <hidden> Printing the Printer List ΓòÉΓòÉΓòÉ To Print the Printer List 1. From the HP Port Driver, click the Printers tab. 2. Click the Print icon on the toolbar. 3. Click Printer. 4. Select your printing options. To select a different queue, click Queue under Options, select the queue you want, and then click Save. To select a different font, click Fonts under Options, select the font type and point size you want, and then click Save. To change the printer settings for this print job, click Job Properties under Options, select your printer settings, and then click OK. Note: The Driver and Device fields are automatically filled by the application. 5. Click OK to print the printer list. See also Selecting a Queue Selecting an Unlisted Queue Selecting Printer Fonts ΓòÉΓòÉΓòÉ 4.1. Saving the Printer List to a File ΓòÉΓòÉΓòÉ To Save the Printer List to a File. 1. From the HP Port Driver, click the Printers tab. 2. Click the Print icon on the toolbar. 3. Click File. 4. In the Save As Filename field, type a filename (including extension) for the current printer list. 5. Click the down arrow in the Save file as type field and then select the type of file you want saved. 6. Click the down arrow in the Drive field, and select the disk drive location for this file. 7. Select a directory from the directories listed in the Directory field. 8. Click Save to save your selections and return to the Printers page. ΓòÉΓòÉΓòÉ 4.2. Selecting a Queue ΓòÉΓòÉΓòÉ To Select a Queue 1. Select the queue you want from the List of Available Queues. If the queue you want is not listed in the List of Available Queues, select it from an unlisted queue and add it to the available queue list. 2. Click OK. ΓòÉΓòÉΓòÉ 4.3. Selecting an Unlisted Queue ΓòÉΓòÉΓòÉ To Select an Unlisted Queue 1. In the Unlisted Queue window, type the queue name. 2. Click OK. If the queue name is valid, the queue will be added to the List of Available Queues in the Queues window. ΓòÉΓòÉΓòÉ 4.4. Selecting Printer Fonts ΓòÉΓòÉΓòÉ To Select Printer Fonts 1. From the Printers page, click the Print icon on the toolbar. 2. Click the Printer, and then click Fonts. 3. From the Fonts window, select the font from the List of Available Fonts. This font is used to print the HP JetAdmin software information. 4. Enter the point size for the font. Use one of the following methods: Type the point size in the scaleable Point Size field. Using the scroll arrows, scroll to the appropriate point size and click it. A sample of your font selection appears at the bottom of the window. 5. Click OK. ΓòÉΓòÉΓòÉ <hidden> Clearing the Printer List ΓòÉΓòÉΓòÉ To clear the Printer List 1. From the HP Port Driver, click the TCP/IP tab. 2. Click No Automatic Discovery. 3. Click the DLC tab. 4. Click No Discovery. 5. Open the OS/2 System folder. 6. Open the System Setup folder. 7. Right click the Spooler icon. 8. Click Disable spooler. 9. Close the HP Port Driver by clicking OK. 10. Enable the spooler by using steps 5 through 8. 11. Open the HP Port Driver, and then click the Printers tab. ΓòÉΓòÉΓòÉ 5. Filtering the Printer List ΓòÉΓòÉΓòÉ ΓòÉΓòÉΓòÉ <hidden> HP JetAdmin ΓòÉΓòÉΓòÉ Select one: Filtering To Filter the Printer List To Filter Columns To Filter Printer Models To Filter Printer Addresses To Filter Printer Adapters ΓòÉΓòÉΓòÉ <hidden> Filtering ΓòÉΓòÉΓòÉ Filtering By filtering the printer list, you can limit the list to printers that meet specific criteria: Column information Printer models Printer address Printer adapters Note: If you have only one adapter, the Printer adapters option is not available. ΓòÉΓòÉΓòÉ <hidden> To Filter the Printer List ΓòÉΓòÉΓòÉ To Filter the Printer List. 1. From the HP Port Driver, click the Printers tab. 2. Click the Filter icon on the toolbar. 3. Click the option that describes how you want the printers filtered. To filter columns from the printer list, click Columns. To filter printer models from the printer list, click Models. To filter printers by their addresses, click Printer Address. The asterisk (*) can be used to indicate any available addresses that include the characters listed before the asterisk. For example, 0800* would list all printers with a printer address that began with 0800. To filter printers by their adapters, click Adapter. Note: Click Clear All to clear any existing filtering options. See also Filter Columns Filter Printer Models Filter Printer Addresses Filter Printer Adapters ΓòÉΓòÉΓòÉ 5.1. Filtering Columns ΓòÉΓòÉΓòÉ To Filter Columns 1. From the HP Port Driver, click the Printers tab. 2. Click the Filter icon on the toolbar. 3. Click Columns. 4. Highlight the Columns you want do not want displayed. 5. Click OK. ΓòÉΓòÉΓòÉ 5.2. Filtering Printer Models ΓòÉΓòÉΓòÉ To Filter Printer Models 1. From the HP Port Driver, click the Printers tab. 2. Click the Filter icon on the toolbar. 3. Click Model. 4. Highlight the printer models that you do not want displayed. 5. Click OK. ΓòÉΓòÉΓòÉ 5.3. Filtering Printer Addresses ΓòÉΓòÉΓòÉ To Filter Printer Addresses 1. From the HP Port Driver, click the Printers tab. 2. Click the Filter icon on the toolbar. 3. Click Printer Address. 4. Type the address parameters you want displayed. The asterisk (*) can be used as a wildcard. For example, 0800* would list all printers with a printer address that began with 0800. 5. Click OK. ΓòÉΓòÉΓòÉ 5.4. Filtering Printer Adapters ΓòÉΓòÉΓòÉ To Filter Printer Adapters 1. From the HP Port Driver, click the Printers tab. 2. Click the Filter icon on the toolbar. 3. Click Adapter. 4. Check the printer adapters that you do not want displayed. 5. Click OK. Note: If you have only one adapter, this option is not available. ΓòÉΓòÉΓòÉ 6. Sorting the Printer List ΓòÉΓòÉΓòÉ ΓòÉΓòÉΓòÉ <hidden> HP JetAdmin ΓòÉΓòÉΓòÉ Select one: Sorting To Sort the Printer List ΓòÉΓòÉΓòÉ <hidden> Sorting ΓòÉΓòÉΓòÉ Sorting You can select any of the following options to sort the printer list: Address Asset Number Capabilities Connection Status Contact Front Panel (by the current message on the printer control panel) Location Model Name Page Count Peripheral IO (by the type of HP JetDirect printer server installed in the printer) Serial Number In each case, the list is sorted in alphanumeric order by the selected option. ΓòÉΓòÉΓòÉ <hidden> To Sort the Printer List ΓòÉΓòÉΓòÉ To Sort the Printer List. 1. From the HP Port Driver, click the Printers tab. 2. Click the Sort icon on the toolbar. 3. Click the option that describes how you want the printers sorted. ΓòÉΓòÉΓòÉ 7. Setting Server Options ΓòÉΓòÉΓòÉ ΓòÉΓòÉΓòÉ <hidden> HP JetAdmin ΓòÉΓòÉΓòÉ Select one: To Set Server Options To Reset Default Values To Edit Server Parameters To Update Server Option Information ΓòÉΓòÉΓòÉ <hidden> Setting Server Options ΓòÉΓòÉΓòÉ To Set Server Options CAUTION: Changing these settings may result in network and printing problems. Only modify these settings upon advice from the HP Support Center. The Server Options page lists the following server options for up to four adapters: Topology Address Transmit Length Receive Length Max SAPs Max link stations Reserved link stations (printers) Printers in use SAP in use Other SAPs open Other link stations reserved Other link stations in use Buffer Size Queue Elements Window Size Route Information Statistics Current timer settings - Ti inactivity timer - T1 response timer - T2 acknowledgment timer - TNet network timer ΓòÉΓòÉΓòÉ <hidden> Resetting Default Values ΓòÉΓòÉΓòÉ To Reset Default Values 1. From the HP Port Driver, click the Server Options tab. 2. Click the Reset icon on the toolbar. The following list provides the reset default values for the fields: Ti 0 T1 0 T2 0 TNet network timer 0 reserved link stations Dependent on the LAPS settings queue elements 500 window size 1 ΓòÉΓòÉΓòÉ 7.1. Editing Server Parameters ΓòÉΓòÉΓòÉ To Edit Server Parameters CAUTION: Changing these settings may result in network and printing problems. Only modify these settings upon advice from the HP Support Center. 1. From the HP Port Driver, click the Server Options tab. 2. Click the Edit icon on the toolbar. 3. Type new values for the appropriate parameter. The following list gives the valid ranges and defaults for these parameters. Ti 0, 1, 5, 10. The default is 0. T1 0, 1, 5, 10. The default is 0. T2 0, 1, 5, 10. The default is 0. TNet network timer 0, 2, 5, 10, 30, 60, 120. The default is 0. CAUTION: This timer is for support reference only and should only be modified upon advice from HP Support Center. reserved link stations 0-255. The default is dependent on the LAPS setting. Note: Higher settings require changes to other network settings. queue elements 200-1400. The default is 500. window size 0-7. The default is 1. 4. Click OK. ΓòÉΓòÉΓòÉ 7.2. Updating Server Option Information ΓòÉΓòÉΓòÉ To Update Server Option Information 1. From the HP Port Driver, click the Server Options tab. 2. Click the Refresh icon on the toolbar. ΓòÉΓòÉΓòÉ 8. Viewing the Error and Status Log ΓòÉΓòÉΓòÉ ΓòÉΓòÉΓòÉ <hidden> HP JetAdmin ΓòÉΓòÉΓòÉ Select one: To View the Error and Status Log To Update the Log To Clear the Log ΓòÉΓòÉΓòÉ <hidden> Viewing the Error and Status Log ΓòÉΓòÉΓòÉ To View the Error and Status Log The Log page lists the error and status information for all HP ports. The following is listed for each log entry: Status Displays one of three possible states for a port. Red The log entry describes an error that requires attention. Yellow The log entry describes a warning that may not require attention. Green The log entry contains status information only. Port The port that posted the message. Date Lists the date the error or status occurred. Time Lists the time the error or status occurred. Entity Lists the entity or piece of software within the port that posted the error information (such as the HP Port Driver, HP Protocol Converter, or HP Remote Control Panel). Description Lists a brief description of the error or status. Major or Minor Error Number Lists the errors by number. Location Used by support to identify error posting within an entity. ΓòÉΓòÉΓòÉ 8.1. Updating the Log ΓòÉΓòÉΓòÉ To Update the Log 1. From the HP Port Driver, click the Log tab. 2. Click the Refresh icon on the toolbar. ΓòÉΓòÉΓòÉ 8.2. Clearing the Log ΓòÉΓòÉΓòÉ To Clear the Log 1. From the HP Port Driver, click the Log tab. 2. Click the Reset icon on the toolbar. Nothing will be listed on this page until new error or status information is received by the HP Port Driver. ΓòÉΓòÉΓòÉ 9. Setting TCP/IP Discovery Options ΓòÉΓòÉΓòÉ ΓòÉΓòÉΓòÉ <hidden> Ignore ΓòÉΓòÉΓòÉ Select one: To Set TCP/IP Discovery Options To Set No Automatic Discovery To Search Local Subnet To Search TCP/IP Addresses Located in File To Set Advanced TCP/IP Discovery Options ΓòÉΓòÉΓòÉ <hidden> Setting TCP/IP Discovery Options ΓòÉΓòÉΓòÉ The TCP/IP Discovery page lets you select the TCP/IP discovery mechanism you want to use to find printers that have TCP/IP addresses. The selected mechanism is used when TCP/IP is chosen as the networking type (see the Port Options page for more information). Any printers found with the selected mechanism are listed with their TCP/IP addresses (for example, 15.62.100.169) on the Printers page. From this page, you can select one of the following TCP/IP discovery mechanisms: No automatic discovery Search the local subnet Search for the TCP/IP addresses listed in a specified file The TCP/IP discovery mechanism defaults to a local subnet broadcast when you first install an HP Network Port. After that, the default is the TCP/IP discovery mechanism you last selected. This page also provides access to the Advanced TCP/IP Discovery page, which is displayed by clicking Advanced. ΓòÉΓòÉΓòÉ 9.1. Setting No Automatic Discovery ΓòÉΓòÉΓòÉ To Set No Automatic Discovery 1. From the HP Port Driver, click the TCP/IP tab. 2. Click No Automatic Discovery. 3. Click OK. By default, both network types are selected when you first install an HP Network Port. Therefore, both a DLC and an TCP/IP discovery automatically occur when you display the Printers page for the first time prior to setting any options on the DLC Discovery and TCP/IP Discovery pages. This initial discovery creates a DAT file (called printers.dat) that will be read each time you display the Printers page. The initial DAT file is used until you press the Start Discovery button on the Printers page. At this point, a new discovery occurs using the options set on the DLC Discovery and TCP/IP Discovery pages. Any new printers found during a discovery are added to the initial DAT file. If you set this option, automatic TCP/IP discovery will not occur when you press the Start Discovery button on the Printers page. However, the Printer List will still show TCP/IP printers that were added to the DAT file during previous discoveries. See also Clearing the Printer List ΓòÉΓòÉΓòÉ 9.2. Searching Local Subnet ΓòÉΓòÉΓòÉ To Search the Local Subnet 1. From the HP Port Driver, click the TCP/IP tab. 2. Click Search Local Subnet. 3. Click either Broadcast (default) or Subnet Ping. 4. Click OK. The search is ran in the background and might take up to 15 minutes to complete. ΓòÉΓòÉΓòÉ <hidden> Local Subnet Broadcast ΓòÉΓòÉΓòÉ A local subnet broadcast sends out a query to a broadcast address which will be received by all TCP/IP devices on the local subnet. All devices running an SNMP agent will send a response to the query. HP JetAdmin for OS/2 filters out any responses from non-printer devices. The advantages of this TCP/IP discovery mechanism are as follows: A single packet is sent and all receiving devices immediately respond; thus, the mechanism is fast. Limited to the local subnet and does not propogate across routers. The disadvantages of this TCP/IP discovery mechanism are as follows: There is no guarantee that all printers on the local subnet will respond to the query; thus, the mechanism is unreliable. There is no guarantee that the server will process all of the responses because it could get too many packets at once and miss some. All devices running an SNMP agent and on the local subnet have to process the query then send a response. Momentarily creates a large amount of network traffic because many devices respond at approximately the same time. ΓòÉΓòÉΓòÉ <hidden> Local Subnet Ping ΓòÉΓòÉΓòÉ A local subnet ping sends out a query to each TCP/IP address on the local subnet, one address at a time. The query asks if there is a printer at this address and, if so, could the printer send a response to the message. This TCP/IP discovery mechanism cannot ping more than 2048 TCP/IP addresses during a single search. If the size of the local subnet exceeds this limit, a search does not occur and a warning is not issued. If this occurs, use a local subnet broadcast or specify a range of TCP/IP addresses to search. The advantage of this TCP/IP discovery mechanism is that it doesn't have the reliability problems of a local subnet broadcast; thus, it is more accurate and thorough than a local subnet broadcast. The disadvantages of this TCP/IP discovery mechansim are as follows: Sends a query to each TCP/IP address on the local subnet, even though a printer might not exist at that address. Allows the user to ping any subnet, even if they do not have access rights. The subnet being pinged might interpret the queries as a hostile probe of the network. Creates network traffic for a long period of time because it sends out queries to several TCP/IP addresses then waits for responses before sending out queries to several more TCP/IP addresses. The length of time depends on the size of the local subnet. ΓòÉΓòÉΓòÉ 9.3. Searching TCP/IP Addressess Located in File ΓòÉΓòÉΓòÉ To Search for TCP/IP Addresses Listed in a Specified File 1. From the HP Port Driver, click the TCP/IP tab. 2. Click Search TCP/IP Addresses Located in File. 3. Type the file pathname, or use Browse to graphically search for the desired file. 4. Click OK. The format of the file pathname is as follows: <drive> <directory>\<filename> The format of the ASCII file is as follows: <IP address | host name> #<comment> Here is an example of the file format: 12.15.128.123 #This is a comment. hpbs2888 #This also is a comment. The advantage of this TCP/IP discovery mechanism is that queries are sent only to the printers whose TCP/IP addresses or host names are listed in the file; thus, this mechanism limits network traffic. The disadvantage of this TCP/IP discovery mechanism is that it requires you to manually edit and update the file(s). ΓòÉΓòÉΓòÉ <hidden> Browsing for a File ΓòÉΓòÉΓòÉ To Browse for a File 1. Click Browse. 2. Select the drive, directory, and filename. 3. Click OK. ΓòÉΓòÉΓòÉ 10. Setting Advanced TCP/IP Discovery Options ΓòÉΓòÉΓòÉ ΓòÉΓòÉΓòÉ <hidden> Ignore ΓòÉΓòÉΓòÉ Select one: To Set Advanced TCP/IP Discovery Options To Search a Remote Subnet To Search a Range of TCP/IP Addresses To Remove a Remote Subnet Address To Remove a Range of TCP/IP Addresses ΓòÉΓòÉΓòÉ <hidden> Setting Advanced TCP/IP Discovery Options ΓòÉΓòÉΓòÉ The TCP/IP discovery mechanisms available on this page are considered to be more advanced than those available on the TCP/IP Discovery page. Use caution when selecting the TCP/IP discovery mechanisms on this page. The Advanced TCP/IP Discovery page lets you select the TCP/IP discovery mechanism you want to use to find printers that have valid TCP/IP addresses. The selected mechanism is used when TCP/IP is chosen as the networking type (see the Port Options page for more information). Any printers found with the selected mechanism are listed with their TCP/IP addresss on the Printers page. From this page, you can select one of the following TCP/IP discovery mechanisms: Search a remote subnet Search a range of TCP/IP addresses ΓòÉΓòÉΓòÉ 10.1. Searching a Remote Subnet ΓòÉΓòÉΓòÉ To Search a Remote Subnet 1. From the HP Port Driver, click the TCP/IP tab. 2. Click Advanced. 3. Click Remote Subnet Search. 4. Click either Directed Broadcast or Subnet Ping . 5. Enter any TCP/IP address that is on the remote subnet. 6. Click Add Subnet. 7. Click OK. Only one type of search method is used for all listed remote subnets. The subnet listed first in the box determines which search method is used. When you click Add Subnet, the range of the remote subnet is calculated for you using the subnet mask listed in the OS/2 TCP/IP configuration tool. If subnet ping is chosen as the search method, then the range of the remote subnet is listed in the box. If broadcast is chosen as the search method, the TCP/IP address of the router is listed in the box. ΓòÉΓòÉΓòÉ <hidden> Remote Subnet Directed Broadcast ΓòÉΓòÉΓòÉ A remote subnet directed broadcast sends out a query to a broadcast address which will be received by all devices on the specified remote subnet. All devices running an SNMP agent will send a response to the query. HP JetAdmin for OS/2 filters out any responses from non-printer devices. This TCP/IP discovery mechanism is similar to a local subnet broadcast except that the query is sent through a router to a remote subnet. Thus, this mechanism has the same advantages and disadvantages of a local subnet broadcast. This mechanism also has the disadvantage that it can cause a router to drop packets if too many devices send a response to the query at the same time. ΓòÉΓòÉΓòÉ <hidden> Remote Subnet Ping ΓòÉΓòÉΓòÉ A remote subnet ping sends out a query to each TCP/IP address on the specified remote subnet, one address at a time. The query asks if there is a printer at this address and, if so, could the printer send a response to the message. This TCP/IP discovery mechanism cannot ping more than 2048 TCP/IP addresses during a single search. If the size of the remote subnet exceeds this limit, a search does not occur and a warning is not issued. If this occurs, use a remote subnet directed broadcast or specify a range of TCP/IP addresses to search. This TCP/IP discovery mechanism is similar to local subnet ping except that the query is sent through a router to a remote subnet. Thus, this mechansim has the same advantages and disadvantages of a local subnet ping. This mechanism also has the disadvantage that it can cause problems with the router's ARP table. ΓòÉΓòÉΓòÉ 10.2. Searching a Range of TCP/IP Addresses ΓòÉΓòÉΓòÉ To Search a Range of TCP/IP Addresses 1. From the HP Port Driver, click the TCP/IP tab. 2. Click Advanced. 3. Click Adress Range Search. 4. Enter the TCP/IP address where you want the search to begin. 5. Enter the TCP/IP address where you want the search to end. 6. Click Add Range to add the TCP/IP addresses to the list box. 7. Click OK. All TCP/IP addresses in the range, including the beginning and ending addresses, are searched via a subnet ping. This TCP/IP discovery mechansim cannot ping more than 2048 TCP/IP addresses during a single search. If the range of TCP/IP addresses exceeds this limit, a search does not occur and a warning is not issued. ΓòÉΓòÉΓòÉ 10.3. Removing a Remote Subnet Address ΓòÉΓòÉΓòÉ To Remove a Remote Subnet Address 1. From the HP Port Driver, click the TCP/IP tab. 2. Click Advanced. 3. Click the remote subnet address you want to remove. 4. Click Remove Subnet. 5. Click OK. When you click Remove Subnet, the TCP/IP address is listed in the Enter TCP/IP address box. If desired, you can now edit any part of the original TCP/IP address. Click Add Subnet when you are finished editing the TCP/IP address. ΓòÉΓòÉΓòÉ 10.4. Removing a Range of TCP/IP Addresses ΓòÉΓòÉΓòÉ To Remove a Range of TCP/IP Addresses 1. From the HP Port Driver, click the TCP/IP tab. 2. Click Advanced. 3. Click the range of TCP/IP addresses you want to remove. 4. Click Remove Range. 5. Click OK. When you click Remove Range, the TCP/IP addresses are listed in the From and To boxes. If desired, you can now edit the range of TCP/IP addresses. Click Add Range when you are finished editing the range TCP/IP addresses. ΓòÉΓòÉΓòÉ 11. Setting DLC Discovery Options ΓòÉΓòÉΓòÉ ΓòÉΓòÉΓòÉ <hidden> Ignore ΓòÉΓòÉΓòÉ Select one: To Set DLC Discovery Options To Set No Automatic Discovery To Set Discovery ΓòÉΓòÉΓòÉ <hidden> Setting DLC Discovery Options ΓòÉΓòÉΓòÉ The DLC Discovery page lets you select the DLC discovery mechanism you want to use to find printers via their MAC addresses. The selected mechanism is used when DLC is chosen as the networking type (see the Port options page for more information). Any printers found with the selected mechanism are listed with their MAC (Ethernet or Token Ring) addresses (for example, 0-0800093C025E) on the Printers page. From this page, you can select one of the following DLC discovery mechanisms: No Discovery Discovery Enabled (default) From this page, you can also set the printer poll rate when polling is selected as the discovery mechanism. ΓòÉΓòÉΓòÉ 11.1. Setting No Discovery ΓòÉΓòÉΓòÉ To Set No Discovery 1. From the HP Port Driver, click the DLC tab. 2. Click No Discovery. 3. Click OK. By default, both network types are selected when you first install an HP Network Port. Therefore, both a DLC and an TCP/IP discovery automatically occur when you display the Printers page for the first time prior to setting any options on the DLC Discovery and TCP/IP Discovery pages. This initial discovery creates a DAT file (called printers.dat) that will be read each time you display the Printers page. The initial DAT file is used until you press the Start Discovery button on the Printers page. At this point, a new discovery occurs using the options set on the DLC Discovery and TCP/IP Discovery pages. Any new printers found during a discovery are added to the initial DAT file. If you set this option, DLC discovery will not occur when you press the Start Discovery button on the Printers page. However, the Printer List will still show DLC printers that were added to the DAT file during previous discoveries. See also Clearing the Printer List ΓòÉΓòÉΓòÉ 11.2. Setting Discovery ΓòÉΓòÉΓòÉ To Set Discovery 1. From the HP Port Driver, click the DLC tab. 2. Click the Discovery Enabled checkbox. 3. Click either Single Broadcast (default) or Polling. 4. Enter the Printer Poll Rate, if necessary. 5. Click OK. The printer poll rate, which is in seconds, can be 1, 5, 15, 30, 60, 120, or 300. ΓòÉΓòÉΓòÉ <hidden> Single Broadcast ΓòÉΓòÉΓòÉ A single broadcast sends out a single query to a broadcast address which will be received by all DLC devices on the local subnet. All DLC devices running an SNMP agent will send a response to the query. HP JetAdmin for OS/2 filters out any responses from non-printer devices. A single broadcast sends out a single query only when the HP Port Driver is invoked or when you click the Start Discovery button on the Printers page. The advantages of this DLC discovery mechanism are as follows: A single packet is sent and all receiving devices immediately respond; thus, the mechanism is fast. Limited to the local subnet and does not propogate across routers. The disadvantages of this DLC discovery mechanism are as follows: There is no guarantee that all printers on the local subnet will respond to the query; thus, the machanism is unreliable. There is no guarantee that the server will process all of the responses because it could get too many packets at once and miss some. All devices running an SNMP agent and on the local subnet have to process the query then send a response. Momentarily creates a large amount of network traffic because many devices respond to the query at approximately the same time. ΓòÉΓòÉΓòÉ <hidden> Printer Poll Rate ΓòÉΓòÉΓòÉ The Printer Poll Rate controls how often the Printers Page will refresh the Printer List. The value, which is in seconds, can be 1, 5, 15, 30, 60, 120, or 300. Because refreshing the list performs network activity, some network environments might want to poll less frequently. ΓòÉΓòÉΓòÉ <hidden> CID Complient ΓòÉΓòÉΓòÉ HP JetAdmin for OS/2 is CID complient. See your IBM documentation for more information. ΓòÉΓòÉΓòÉ 12. Troubleshooting ΓòÉΓòÉΓòÉ ΓòÉΓòÉΓòÉ <hidden> HP JetAdmin ΓòÉΓòÉΓòÉ Select one: To Assess the Problem Printer Problems Checklist Server Checklist Server-to-Printer Connection Checklist Workstation Checklist Workstation-to-Server Connection Checklist Software Installation and Configuration Checklist Network Checklist ΓòÉΓòÉΓòÉ <hidden> Assessing the Problem ΓòÉΓòÉΓòÉ To Assess the Problem If you are having problems using the HP Port Driver, try to isolate the problem to one of the following areas: Printer problems Server problems Server-to-Printer connection problems Workstation problems Workstation-to-Server connection problems Software installation or configuration problems Network-related problems Then, answer the questions found in the help screen related to the appropriate area. ΓòÉΓòÉΓòÉ 12.1. Printer Problems Checklist ΓòÉΓòÉΓòÉ Printer Problems Checklist If you have isolated a problem to your printer, check the following: 1. Is the printer plugged in and turned on? If the problem persists, you may have a defective power cable, power source, or printer. 2. Is the printer online? The online light should be lit. If not, press the appropriate key to place the printer online. 3. Is the printer's control panel display blank? Make sure the printer is on and the HP JetDirect print server is installed correctly. 4. Is the form feed light on? Take the printer offline, press Form Feed, then put the printer back online. 5. Does a message other than READY appear on the printer control panel display? See your printer documentation for a complete listing of control panel messages and corrective actions. ΓòÉΓòÉΓòÉ 12.2. Server Checklist ΓòÉΓòÉΓòÉ Server Checklist If you have isolated a problem to your server, check the following: 1. Is the LAN Server networking software installed? The HP JetAdmin software requires LAN Server to print. Verify LAN Server is installed correctly. Refer to your network administration guide for more information. 2. Have the print queues been shared correctly? Check that the print queue is operating correctly by typing NET SHARE at the OS/2 command prompt. The shared print queue name should appear on the list. 3. Is the print queue on hold? View the print queue using the Print Object on the server or by typing NET PRINT at the OS/2 command prompt. If the status shows Queue Held, release the queue. 4. Has the printer port been altered in Print Object Port Settings? Enter the Print Object Port Settings and check the assigned printer port for the current configuration. 5. Are you using the correct printer device driver? The server only prints jobs from OS/2 clients with the same device driver selected on the workstation and file server. 6. Is the IEEE 802.2 protocol selected and configured? See LAPS or MPTS for LAN Server 4.0 for selection and configuration information. 7. Do the LAN device drivers load correctly? View the LAN transport log file (LANtran.log) for any messages related to the device drivers. ΓòÉΓòÉΓòÉ 12.3. Server-to-Printer Connection Checklist ΓòÉΓòÉΓòÉ Server-to-Printer Checklist If you have isolated a problem to your server- to-printer connection, check the log for errors associated with the network, server, printer, or configuration. For example, the server may have temporarily lost the printer connection. The connection may be re-established by sending a print job. For Token Ring networks, recheck the print server's data rate switch on the HP JetDirect print server card. ΓòÉΓòÉΓòÉ 12.4. Workstation Checklist ΓòÉΓòÉΓòÉ Workstation Checklist If you have isolated a problem to your workstation, check the following: 1. Does the NET USE command work? Type NET USE on the OS/2 command line. If the queue is not available, run NET USE again. For example, type: NET USE LPT1 //SERV/PRNPCL and press Enter. 2. Does the user have access rights to the queue? Check the network operating system documentation. 3. Is the software application you are running configured to print to the correct devicename or queue? See your network application documentation for information on setting up and configuring queues. ΓòÉΓòÉΓòÉ 12.5. Workstation-to-Server Connection Checklist ΓòÉΓòÉΓòÉ Workstation-to-Server Connection Checklist If you have isolated a problem to the connection between your workstation and server, check that the workstation is connected to the print queue for the network printer. 1. Place the shared queue on hold at the server. 2. Copy a file to the shared queue. For example, for PCL printing, type: COPY C:\CONFIG.SYS devicename and press Enter. Note: When the printer is set up for PostScript printing, copy a PostScript file. 3. Return to the server and check the print queue. If the job appears in the print queue, the workstation is connected to the server. ΓòÉΓòÉΓòÉ 12.6. Software Installation and Configuration Checklist ΓòÉΓòÉΓòÉ Software Installation and Configuration Checklist If you have isolated a problem to the HP JetAdmin Software, check the following: 1. Is the software installed correctly? Verify that the following components are installed in the OS2/DLL subdirectory on the boot drive: HP Port Driver (HPPD.PDR) HP Protocol Converter (HPPROT.CNV) HP Remote Control Panel (HPRCP.DLL) Also, verify that the media the HP JetAdmin software came on is not corrupt or damaged. 2. Are your network operating system and hardware platform supported by the HP JetAdmin software? Refer to the HP JetDirect Print Server Software Installation Guide for information about supported systems. 3. Have any changes been made recently on the network? Make sure all changes were made correctly. For example, verify all connections if hardware was moved, deleted, or installed. 4. Have any configuration files been modified recently? Make sure all changes were made correctly and that the HP JetDirect print server configuration reflects those changes. 5. Is the HP JetDirect print server communicating correctly with the HP JetAdmin software? Verify all settings on the self-test page. Make sure that the correct host computer network address appears in the LLC section on the self-test page. If not, refer to the HP JetDirect Print Server Software Installation Guide for installation information. Note: For the purposes of this HP JetAdmin software, the terms LLC, DLC, and IEEE 802.2 protocol are synonymous. 6. Is the setting you want to make missing or grayed out? Your printer may not support the specific functionality, or you may not be logged in with appropriate privileges on the network. ΓòÉΓòÉΓòÉ 12.7. Network Checklist ΓòÉΓòÉΓòÉ Network Checklist If you have isolated a problem to your network, check the following: 1. Are there any physical connection problems between the work station or file server and the HP JetDirect print server? Verify network cabling, connections, and router configurations. 2. Are your network cables connected correctly? Make sure that the printer is attached to the network using the appropriate HP JetDirect print server, port, and cable. Check each cable connection to make sure it is secure and in the right place. If the problem continues, try a different cable or ports on the hub or mau. 3. Is the network terminated correctly? If you are using a ThinLAN (thin Ethernet coaxial cable), your network must form a line, not a loop. Also be sure it is terminated correctly. 4. Have any software applications been added to the network? Make sure they are compatible and that they are installed correctly with the correct printer drivers. 5. Are other users able to print? The problem may be workstation specific. Refer to the Workstation Checklist. 6. Is the LLC protocol enabled at the printer? Check the protocol status in the LLC section of the self-test page. Note: For the purposes of this HP JetAdmin software, the terms LLC, DLC, and IEEE 802.2 protocol are synonymous. 7. Does the printer appear on the Printer Page of the HP Port Driver? If the printer does not appear, add the printer from the Printers page. If the printer does appear, verify the network and HP JetDirect settings on the printer self-test page. ΓòÉΓòÉΓòÉ <hidden> Front Panel Display ΓòÉΓòÉΓòÉ This box displays the printer's real-time control panel display. ΓòÉΓòÉΓòÉ <hidden> Print Test Page ΓòÉΓòÉΓòÉ To Print a Test Page The Test Page button on the Port Options page causes the printer to print a test/configuration page. ΓòÉΓòÉΓòÉ <hidden> Port Description ΓòÉΓòÉΓòÉ The Port Description is a multiple-line description entered by an administrator that appears in the printer icon's port view. This description can include the printer type, location, and name of the printer administrator. It appears on a line below any port view option. Note: Any changes made to the port description in the HP Port Driver are displayed in the port description of the HP Remote Control Panel and vice versa. See also To Select Port View Options ΓòÉΓòÉΓòÉ <hidden> Connection Type ΓòÉΓòÉΓòÉ Select the type of connection you want between the host computer and the printer. See also Continuous Job Based ΓòÉΓòÉΓòÉ <hidden> Continuous ΓòÉΓòÉΓòÉ When you select Continuous, the server will always have a connection with the printer. Use this connection type for optimum throughput and real-time printer status. Note: Continuous connection-based printing prevents other host computers from printing to the same printer. See also Job Based ΓòÉΓòÉΓòÉ <hidden> Job Based ΓòÉΓòÉΓòÉ When you select Job Based, the server connects to the printer only when it needs to send a query or print job. Use this connection type when multiple servers need to share the same printer. Note: Job Based connection printing may lose real-time printer status. This loss of real-time printer status may result in an incorrect status. See also Continuous ΓòÉΓòÉΓòÉ <hidden> Network Type ΓòÉΓòÉΓòÉ Select the type of network you want between the host computer and the printer. See also DLC TCP/IP ΓòÉΓòÉΓòÉ <hidden> Port View ΓòÉΓòÉΓòÉ In the Port View, you can select the information to be displayed in the port column of the printer icon's port view. Address Address of the printer attached to this port. Capabilities Languages (personalities) of the printer attached to this port. Connection Status Real-time status of the connection between the server and the printer. Model Model of the printer attached to this port. Peripheral I/O Description of the HP JetDirect print server installed or attached in the printer. ΓòÉΓòÉΓòÉ <hidden> Print Options ΓòÉΓòÉΓòÉ The Print icon enables you to print the contents of the current page. ΓòÉΓòÉΓòÉ <hidden> Refresh Icon ΓòÉΓòÉΓòÉ Refresh Icon The Refresh icon enables you to update the statistical or printer listing information on the currently selected page. ΓòÉΓòÉΓòÉ <hidden> Sort Icon ΓòÉΓòÉΓòÉ The Sort icon enables you to sort the contents of the current page. ΓòÉΓòÉΓòÉ <hidden> Filter Icon ΓòÉΓòÉΓòÉ The Filter icon enables you to filter the contents of the current page. ΓòÉΓòÉΓòÉ <hidden> Edit Icon ΓòÉΓòÉΓòÉ The Edit icon enables you to edit the contents of the Server Options container. ΓòÉΓòÉΓòÉ <hidden> Reset Icon ΓòÉΓòÉΓòÉ Reset Icon The Reset icon enables you to reset the Statistics field or to clear the log. ΓòÉΓòÉΓòÉ <hidden> Locally Administered Addressing Icon ΓòÉΓòÉΓòÉ Locally Administered Addressing enables you to change the printer's address to a locally administered address. See also Locally Administered Addressing ΓòÉΓòÉΓòÉ <hidden> OK Button ΓòÉΓòÉΓòÉ OK Button Click OK to apply all of the changes and to exit the Port Driver. ΓòÉΓòÉΓòÉ <hidden> Cancel Button ΓòÉΓòÉΓòÉ Cancel Button Click Cancel to cancel all changes made since the last time changes were saved. ΓòÉΓòÉΓòÉ <hidden> Help Button ΓòÉΓòÉΓòÉ Help Button Click Help to display help information for the active page or window. ΓòÉΓòÉΓòÉ <hidden> Select All ΓòÉΓòÉΓòÉ Select All Click Select All to select all choices when filtering the printer list. ΓòÉΓòÉΓòÉ <hidden> Selected Address ΓòÉΓòÉΓòÉ The Selected Address field shows the address of the printer selected from the list of available printers. You can edit this list to attach a printer that does not appear in the list. ΓòÉΓòÉΓòÉ <hidden> Configured Address ΓòÉΓòÉΓòÉ The Configured Address field shows the address of the printer currently configured to the port. ΓòÉΓòÉΓòÉ <hidden> Replace Button ΓòÉΓòÉΓòÉ Click Replace to attach a printer to this port. The attachment causes the Selected Address to become the Configured Address. The current status for this printer can be seen on the Port Options page. ΓòÉΓòÉΓòÉ <hidden> Printer List ΓòÉΓòÉΓòÉ Printer List The Printer List indicates which printers have been detected on the network and are available to this port. CAUTION: If a printer is configured on another host computer and has a connection type of Continuous, you will not be able to obtain a connection to that printer. To share a printer between multiple host computers, the connection type on both hosts must be Job Based. See also Selecting the Connection Type ΓòÉΓòÉΓòÉ <hidden> Start Discovery Button ΓòÉΓòÉΓòÉ Start Discovery Button The Start Discovery button enables you to update the statistical or printer listing information on the Printers page. The color of the button changes from green to yellow when a discovery is in progress. The text on the button also changes from Start Discovery to Discovering. ΓòÉΓòÉΓòÉ <hidden> Stop Discovery Button ΓòÉΓòÉΓòÉ Stop Discovery Button The Stop Discovery button enables you to stop a discovery if one is in progress. A discovery is initiated by pressing the Start Discovery button. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ Timer Settings Timer settings adjust the IEEE 802.2 protocol connection timer values used by the HP Port Driver. Changing them influences the ability to maintain a connection between the HP Port Driver and the HP JetDirect print server in the printer. Normally these timers do not need adjusting. However, if you are experiencing connection time-outs, they may need adjustment. They can also be changed through MPTS (LAPS) within IBM OS/2 LAN Server's protocol configuration. Refer to the MPTS (LAPS) Configuration Guide for more information. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ Ti Inactivity Timer The inactivity timer is a multiplier that determines how often the IEEE 802.2 protocol checks an inactive link to verify that the link is still operational. This time is ignored unless your own IEEE 802.2 application is used directly. This parameter value should be 5 to 10 times the Response Timer parameter value. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ T1 Response Timer The response timer is a multiplier that determines how long the sending adapter waits for an acknowledgment before querying the partner's link station status. This parameter value should be large enough to account for the total delays that a frame would normally encounter within the sending workstation, the network, and the receiving workstation. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ T2 Acknowledgment Timer The acknowledgment timer is a multiplier used to determine the amount of time that an acknowledgment for a received frame is delayed when the number of frames sent is less than the Receive window count. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ TNet Network Timer This timer is for support reference only. CAUTION: This setting should only be modified upon advice from HP Support Center. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ Address The MAC-Media Access Control (UAA-Universal Administered Address) address for the network adapter card. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ Transmit Length The transmit length that the HP JetAdmin software uses. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ Receive Length The receive length which HP JetAdmin software uses, defined from the DLC. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ Max SAPs The PROTOCOL.INI setting that specifies the maximum number of SAPs that can be opened at any time. This number may need to be adjusted to accommodate multiple IEEE 802.2 applications. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ Link Stations The HP Port Driver requires one link station for every printer connection from the host to the printer. MPTS (LAPS) IBM IEEE 802.2 controls the number of link stations (printers) that can be connected to the host computer through the HP Port Driver. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ Reserved Link Stations (printers) The number of link stations HP JetAdmin software will allocate. This number can be reconfigured, but it should not be more than the Max link stations. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ Max Link Stations The maximum number of link stations supported by a DLC interface. Since the port driver requires one link station for every printer connection from the host to the printer, the value for "Max link stations" should be the greater than the maximum number of HP printers configured on the host. Note: If the value in "Max link stations," is less than the number of printers required by the host, you must increase the value in MPTS (LAPS) IBM IEEE 802.2 to correspond to the number of link stations (printers) required by the host. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ Printers in Use The actual number of ports defined through HP JetAdmin software. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ SAP in use The number of the SAP assigned to HP JetAdmin software. Note: HP JetAdmin software will initially request SAP 0xC400 if it is available. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ Service Access Point (SAP) An entry point used to identify a service offered to network layer protocols by link layer protocols are called Service Access Points (SAPs). Each IEEE 802.2 application must have an active SAP to communicate with each other. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ Other SAPs Open The number of SAPs in use by applications other than HP JetAdmin software. Various applications, such as the COMM Manager, will open a SAP. These open SAPs may be important when troubleshooting if the other applications cause a conflict with HP JetAdmin software. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ Other Link Stations Reserved The number of link stations reserved by applications other than HP JetAdmin software. These reserved link stations may be important when troubleshooting if the other applications cause a conflict with HP JetAdmin software. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ Other Link Stations in Use The number of link stations that are actually being used by other applications. These link stations that are in use may be important when troubleshooting if the other applications cause a conflict with HP JetAdmin software. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ Buffer Size The size of a single receive buffer. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ Queue Elements The number of queue elements that HP JetAdmin software allocates. The default number for the total queue elements in the DLC interface is 800 and, in HP JetAdmin software, the default is 500. Note: Higher settings handle a larger amount of data simultaneously from the printer. If the setting is too low, it could result in a loss of data. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ Window Size The number of frames outstanding before an acknowledgement is required. The default for HP JetAdmin software is 1. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ Route Information This information refers only to Token Ring topology and shows the actual route to the printer. ΓòÉΓòÉΓòÉ <hidden> ΓòÉΓòÉΓòÉ Statistics Displays the packets that have been transmitted, received, discarded, and lost. It also shows the buffers that are available.