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Boink! 1995 May/June
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PROBLEM.DOC
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1994-08-17
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5KB
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91 lines
-------------------------------------------------------------------------------
| Problem or bug report |
-------------------------------------------------------------------------------
If you find a problem with Terminate or something you think that is wrong,
please give as much information as possible. The more information we get
the better the chance of solution. Just use as many lines as you need.
Please remove any information in the document that is not needed for
solving your problem with Terminate, such as these lines here at the top.
Your information:
Name (& Firm) : ____________________________________________________________
Address 1 : ____________________________________________________________
Address 2 : ____________________________________________________________
Country : ____________________________________________________________
Voice phone : _________________ Hours: 00:00-24:00 GMT
Fax phone : _________________ Hours: 00:00-24:00 GMT
Modem phone : _________________ Hours: 00:00-24:00 GMT Fido: ____________
If you are using PROFESSIONAL version, where did you purchase your keyfile:
Dealer : ____________________________________________________________
Terminate Version : ____
Multitasker (& version) : _________________ (None/Win/Dos/OS2/other)
Processor : Intel ___ (8086,286,386,486,Pentium) Speed: ___ MHz
Other ________________________
Total RAM memory : ___ MB
File System : FAT _ (DOS) HPFS _ (OS/2)
Hard disk type : IDE _ SCSI _ MFM _ RLL _ Unknown _
Video card manufacturer : Model: __________________________ RAM: ____ KB
Modem type : Manufacturer: ____________________________________
Model : ____________________________________
Modem Init : ____________________________________
CONFIG.SYS
----------------------------------------------------------------------------
Insert your CONFIG.SYS here.
----------------------------------------------------------------------------
AUTOEXEC.BAT
----------------------------------------------------------------------------
Insert your AUTOEXEC.BAT here.
----------------------------------------------------------------------------
Modem configuration dump: Enable capture and send the config command which
you will find in your manual. AT&V for most modems. ATI4 for USRobotics.
----------------------------------------------------------------------------
Insert the captured configuration here.
----------------------------------------------------------------------------
YOUR Problem. Be SPECIFIC and GIVE EXAMPLES OF HOW TO REPRODUCE THE PROBLEM:
(Use as many lines as you need):
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
PLEASE TRY TO CHECK THE PROBLEM REPEATEDLY AND SEE IF SOMETHING IN YOUR
SETUP THAT WAS WRONG. TRY CREATING A NEW CONFIGURATION AND SEE IF THE
PROBLEM GOES AWAY, THEN TRY TO EXPORT BOTH CONFIGURATION WITH
T-CFGxx.EXE AND COMPARE THE DIFFERENCES. THIS NORMALLY SOLVES MANY
PROBLEMS.
You can also export your Terminate configuration with the T-CFGxx.EXE
program in UTILS\ and send us that or just send the TERMINAT.CFG. Pack
the files together in a file with an archiving program and call the file
P-your-name-in-6-chars.ARJ (or ZIP). Ex.: P-JOHN.ARJ or P-CHRISTO.ZIP.
This file should be sent on a disk as a private upload to DAN BBS. You
can also send it with the Terminate Point System to DAN BBS 2:236/111.
Please do NOT expect a personalised answer since we already get so many
letters that it is impossible to answer them all - but all bugs are, of
course, corrected as soon as possible.
DAN BBS
Kastanie alle 14
2620 Albertslund
Denmark