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C O M C A L L V E R 3 . 1
INSTALLATION/CONFIGURING
CONTENTS
INSTALLING
CONFIGURING
COMMANDS
REMOTE ELECTRICAL DEVICE SWITCHING.
************************************************************************
1. INSTALLATION.
Prior to using COMCALL you must have a MODEM (Hayes Command Set)
connected to COM port 1 or 2. The modem must be powered on prior to
the invoking of COMCALL. COMCALL runs on XT/AT or better machines,
preferably with a hard disk (a limited floppy only system can be set
up). Note that the full functionality of COMCALL is only possible
for systems that utilise a system (battery back up) clock. If your
system does not have such a clock then the EXECITAT utility (See
Utilities Section) will not perform in the required manner. All other
functions would still work, but naturally the date and times of
logging details would be written with timestamps that
corresponded to the date and time that was entered at the time of the PC
power-up.
General guidance of how to install Comcall are outlined in the file
'README.1ST' which should be consulted prior to installation.
To install Comcall for the first time, simply copy the files to a
suitable directory, preferably on the boot drive, and enter the Command
INSTALL.
COMCALL should ideally be installed to its own unique directory (e.g.
c:\comcall).
************************************************************************
2. CONFIGURING COMCALL
Once Comcall has been installed, you may configure its options by
changing directory to the Comcall directory (e.g. cd c:\comcall) and
enter the command COMCALL C.
COMCALL C COMMAND - CONFIGURATION OPTIONS
To configure the Comcall options - enter <Comcall c> at the dos prompt.
You will then be presented with a number of options that may be
modified. To modify one of the options, simply use the up and down
arrow keys until that option is selected and then press the <ENTER>
key. In the modify option you will see the original value and be
prompted for a new value. You may exit from this by pressing the
escape key or by pressing the enter key without having entered a value
for the option. Entry of any new values should be followed by
pressing the enter key. Note that any changes that may be made do not
come into effect until after the save option has been selected from
the main menu. Use of the escape key from the main menu will therefore
result in the aborting of any modifications and the preservation of the
previous values being maintained.
The options that may be modified are:-
1. Modem Initialisation String. (Consult your modem manual).
For Comcall to work correctly, your modem must be set to the correct
switches. Some modems may incorporate logical switching, whilst
others may require physical switches (DIP) to be set.
Comcall requires the following settings in order to correctly Liaise
with your modem:-
Verbose Messaging (V1)
Echo On (E1)
On Hook (H0)
Don't auto answer (S0=0)
DTR (Data Terminal Ready) Active (&D3 or &D2)
DCD/DSR On/Off From Line (&C1)
(Commands in brackets are Hayes command references (see your modem
manual).
Therefore if your modem supports all of the above commands then you
could use a modem initialisation string of :-
ATV1E1H0S0=0&C1&D3
Note that the command sequence must be proceeded with the standard 'AT'
Hayes command.
In some cases you may find that such a command action will only work
directly after having switched your PC on, but not later during the day
when you might re-visit the Comcall package. If this is the case then it
may be that another communications package is modifying the modem from
its defaults. If so, then you might like to include the &F command as
the first command in the initialisation string in order to restore the
factory defaults prior to initialisation e.g.
AT&FV1E1H0S0=0&C1&D3
By far the most commonest requests for help to us are due to modem
configuration problems. Unfortunately modems are not fully
standardised. So you may have to spend a little time between reading
the Comcall manual, your modem manual and experimentation in order to
get the correct liaison between Comcall and your modem. Please
persevere if you have difficulties, in the end, when you discover
the power of Comcall, you'll be pleased that you did so.
Some of the above commands are not the standard default modem settings.
e.g. many modems come with a factory default setting of Carrier Detect
always on, whereas in the real world you would usually desire to
have the carrier detected from the telephone line. This is one of
the main reasons for requests for help that we receive. If your
Comcall set up will perform all of the desired actions in order to make
an advisory call, EXCEPT for actually dialling out, then the chances
are that your Modems setting are for forced carrier detect (CD) over
line controlled carrier detect. (See your modem manual, usually the &C
command.)
Some modems do not permit the above commands to be command line entered
using the Hayes AT command set. Instead such modems have DIP switches
for some of the parameters that must be set. The following is a list
of settings for various modems that we believe will work with Comcall.
If your modem is not listed then we advise that you consult your modem
manual. Many modems do not have any DIP switches at all. If so then
you only need concern yourself with the previously mentioned AT commands
above.
MODEM SWITCH # SETTING
Amstrad MC2400 None
Anchor Signalman Mark I None
Anchor Signalman Mark XII None
or VMS XII
ASTEC 1200B 1,2,3,4,5,7 - ON
BIZCOMP 1012 5,7,8,9 - ON (UP)
1,2,3,4,6 - OFF (DOWN)
BT NS2232 None
BT PC424X None
BYTCOM 212AD SW6 2,9 - ON
1,3-8,10 - OFF
SW7 2,3,5,9 - ON
1,4,6,7,8,10 - OFF
Cermetek 1200, 1200SPC 1,7,8 - DOWN
2,3,4,5,6 - UP
Compucom 1200B 1,2,3,4,5,7 - ON
6 - OFF
Creative Digital None
CTS 212AH 2,5,6,7 - UP
1,3,4,8 - DOWN
CTS 212AHC 2,4,5,6 - UP
1,3,7,8 - DOWN
Datec 212 1,5,6 - CLOSED
2,3,4,7,8 - OPEN
Electronic Vault UPTA96 No switch settings (HA ON)
Franklin Bright None
Franklin FM-2400E 1,2,4,5,6,7 - UP
3,8 - DOWN
Hayes Smartmodem 300 1,2,4,5,6,7 - UP
3,8 - DOWN
Hayes Smartmodem 1200 1,2,4,5,6,7 - UP
3,8 - DOWN
Incomm 212A RNG,BAL,DTR - UP
8HI - DOWN
Interdial 2400 None
Kyocera 1200S 1,2,3,4 - OFF (DOWN)
Microlink 2400 1,2,4,6,7,10 - OFF
3,5,8,9 - ON
Novation Smart-Cat 2,4,5,6 - ON (DOWN)
1,3 - OFF (UP)
Prometheus 1200B 1,2,3,4,5,7 - ON
6 OFF
Prometheus 1200B/2 (Switches dependant upon COM port
in use - see modem manual).
Prometheus ProModem 1200 1,2,3,6,9 - ON
4,5,7,8,10 - OFF
Radical-Vadic VA212 None
(Must be programmed by user to activate
DCD from modem. Set option #1 to 2 then
change option #16 to 2. Provided user
does not change option #1 to 1 or 3 the DCD
will remain correctly set - even after a
power down).
Radical-Vadic 3451 w AD None
Rixon 212A None
SmarTEAM 103/212A 1,2,4,5,6,7 - UP
3,8 - DOWN
Telenetics ExpressData None
UDS 103LP Direct Connect None
UDS 212 A/D 1 - ON
2,3,4 - OFF
US Robotics 212 All OFF
US Robotics Courier 2400 1,2,4,6,7,10 - OFF
3,5,8,9 - ON
Unfortunately this list is by no means complete. If you find that any
of the above are incorrect, or you have a modem not listed above
that you have working with Comcall, then we would appreciate it if you
could drop us a line to advise of the settings that you use. Such
details can then be included in later releases of the packages
documentation for the benefit of other users.
As a word of caution, if you desire to use Comcall as a front end to
another Communications program, then be aware of the possible
differences that may exist in the required modem settings between the two
programs. If there are differences in the required settings, and your
modems switches are not of the logical type (ie are DIP switch controlled
rather than AT command line controlled) then this may restrict your
ability to interface the two.
We cannot stress enough that the major difficulty in establishing a
fully functioning session with Comcall is due to the wide variances in
modems and their implementation. If you do have problems in getting
Comcall to perform in the correct manner then another option may be to
try entering the Comcall Terminal session and issue the various AT
commands one at a time in order to check that they are getting the OK
response (the terminal screen is accessed by just entering the command
'Comcall' at the DOS prompt). At the terminal session, any of the
above modem commands (or any other modem commands) may be
individually entered using the AT command followed by the setting
(e.g. ATV1 to check that the verbose setting is working). All
such entries should respond with the modem returning 'OK'. If not then
this may indicate that this is the Hayes command that is causing the
difficulty.
If when Comcall first enters the terminal screen the initialisation
command is seen to be a blank value followed by an OK message then
something may be wrong. The correct sequence of initialisation is
that the terminal session should state that the modem is being
initialised, and then you should see the line containing the modem
initialisation string e.g. ATV1E1H0S0=0&D3&C1. This should then be
followed with by the OK reply.
If, on the other hand you do not even get as far as the terminal
screen, and Comcall stays in the never ending loop of attempting to
initialise the modem followed by further attempts to re-initialise,
then check that your com port and modem are connected and switched on.
If they are, then try setting the Comcall configurations - modem
initialisation option (Comcall C) to just 'AT'. Thereafter, you can go
into the main Comcall terminal in order to try each AT command
individually and hopefully identify the modem command that might be
causing the problem. Details of how to connect and start a modem for
the first time is beyond the realms of this manual and you should check
your modem and PC manuals for such set-ups.
One additional change that you may wish to make to the modem
initialisation string is to set your ATX option to the highest
value that your modem supports (Consult your modem manual)
e.g. you may change the initialisation string to
ATE1V1X4H0S0=0D3&C1 if your modem supports a X level of up to 4.
You should only have to make this change if your Comcall installation
does not appear to be responding to the various actions (such
as RING, BUSY etc). For more information regarding the Hayes AT
command set consult your Modem manual. For those of you who might have
mislaid their modem manuals, a basic standard AT command set
description is contained within the Comcall package (see
AT_SET.TXT).
For those of you that simply used the recommended modem initialisation
string of ATE1V1H0S0=0&C1&D3 and found that this worked, we apologise for
the length of the modem initialisation description. It is lengthy so as
to provide some indication as to the best approach when experiencing
difficulty in getting started. For those of you who may have
experienced difficulty, we hope that you might share your experiences
with us so that we may pass useful tips on to other users who might be
using the same modem as yourself.
2. Delay Time
This is the delay time (in seconds) between a ring range
trigger condition being met and the time that the associated action
specified executes. For telecommunications (T) actions it is
recommended that this figure be set high enough to allow for any time
that another person may be using your phone locally in order to complete
an incoming call. The minimum delay period is 5 seconds, maximum =
999999. Any values entered outside of this range will have a default of
180 seconds applied. You will notice that delays are incorporated into a
number of the functions of COMCALL. This is the delay as defined here.
Such delays are present to ensure that sufficient delay periods exists
when modem functions are performed. For example the delay count
prior to initiating the execution or advisory message is in place so
as to ensure that any incoming messages should have completed (e.g. an
answer phone) prior to COMCALL making the outgoing advisory call
(after all you would be sharing the same telephone line). For testing
purposes, you may find it best to set this to the minimum value of 5
seconds.
3. Delay tone. Prior to Comcall starting an action following a
trigger condition, the delay period (as of 2 above) may or may not have a
warning tone sound. This is useful if you wish to advise
local personnel of such an impending action so that it may be
aborted if required.
4. Colour/Black White.
If you have a black and white monitor then you should set this
option to 'B'. Otherwise set it to 'C' for colour.
5. Tone/Pulse Dialling.
If your local telephone exchange and your modem can issue MF tone
dialling then set this option to 'T' (tone). Otherwise set it to 'P'
(Pulse). If you are not sure as to which type of dialling is in use at
your local telephone exchange, then it is recommended that the 'P'
option is used as this usually works on both. (One way to see if your
on an MF exchange is to pick up your telephones receiver and press and
hold down one the digit keys, if you hear a tone, then the likelihood is
that your on an MF service).
6. Com Port
You should enter the number (1-2) of the com port that your modem is
connect to. COMCALL communicates directly with your UART. It expects
to see a standard set up for this. Some hardware manufacturers may
however implement different versions from the expected standard. If
this is the case then you may have to swap the COM Port numbers in
order to get your version of COMCALL to work. e.g. if your modem is
connected to com port 2 and you enter this value in the Comcall
configuration for the comport number, only to find that Comcall does not
appear to be communicating with your modem, then try entering the number
'1' for the com port in the configuration.
7. Busy Tone Retries.
COMCALL will re-issue a call if the BUSY tone is detected
upon executing an advisory call trigger action. Define the number of
re-tries here for such Busy Tone re-tries (maximum 10). Note that some
modems come with a 'Blacklist' test for where a number may be dialled
unsuccessfully on multiple occurrences. If you have such a modem,
then the number of actual retries performed will be the lower of the
value set for busy re-tries in this option and the modems blacklist
limit (if any).
8. Reverse Dialling Command.
To enable some form of indication at the recipient end of the
named telephone number for an advisory call trigger action, this
program issues a reverse ring back command signal to your modem when
making the advisory call. If you are unsure about reverse dialling,
do not worry too much, it basically means that the person
answering the advisory call will hear DATA TONES. Thus implying
that an advisory call is in progress.
Without the reverse dialling mode, the person answering the call
would hear nothing and may assume that a telecommunications error
had occurred. Not all modems may support the ring back option, but
the ones that do usually have a command sequence of R to invoke this
option (consult your modem manual for further reference as in some
cases this reverse ring back string is a '/R' e.g. with a
forward slash). The reverse dialling command option should be set to
your own modems ringback command (consult your modem manual). If your
modem does not support reverse ringback then you should set this option
empty (space character). However, in such cases, bear in mind that if
you use Comcall to make an advisory call, then no tones may be heard at
the recipient end. To set the ring back option to an empty value, simply
select the option and enter one or more space characters. Note that
you should also set this option to empty if you intend to use Comcall to
make advice trigger call actions to one of the service lines such as the
Pager Bureau.
WARNING. In some cases the reverse ring-back can result in a sudden
burst of tones to the recipients end (data tones) of an advisory
call. Use this option at you own discretion and only on lines
that you are prepared to accept responsibility for answering of any such
advisory calls. The tones are similar to that heard had you called a
fax phone line using your voice telephone line (which you may have
experienced in the past) and can be uncomfortable for the recipient.
There tends to be a delay between the time a recipient receives the
advise call and the time that the tone signal starts that may catch the
unwary out unexpectedly. Don't say we didn't warn you!
************************************************************************
3. COMMANDS
In addition to the COMCALL C command detailed above there
are a number of other commands that are associated with the Comcall
package. These are outlined below. More detailed descriptions of some of
the commands are contained within the 'Using' and 'Additionals/Utilities'
sections of this manual. :-
COMCALL B COMMAND - BROWSE LOG FILE.
This is a command that may be issued from the DOS prompt in order to
browse the Comcall log file CALLRING.DTL. Callring.dtl is a text file
that may also be browsed using other text editors or by using the DOS
type command. In the browse log mode you can use the up and down
arrow keys to move about the display. To exit the browse mode simply
press the <ESC> key. Note that should the log file get too big (700 odd
lines), then this option will cease to work. You should therefore
occasionally delete or rename this file (it will be re-created
automatically the next time Comcall is run).
COMCALL M COMMAND - BROWSE MANUAL FILE. *** NOW VOID ***
********************************************
AS OF RELEASE 3.1 USE THE ALT-L KEY SEQUENCE
FROM WITHIN COMCALL.
********************************************
THIS OPTION HAS BEEN REMOVED AS OF COMCALL VER 3.1 - The Comcall manual
is now available on line by use of the <ALT L> (Look at Manual) key
sequence from within COMCALL.
Once your into the manual then select the appropriate option number to
take you to the desired textual area. At the textual screens you may
use the page/arrow up/down keys in order to browse through the text.
To exit from the textual area use the Escape key to take you back to the
main manual entry screen and select the option number to QUIT (or esc
key). Whilst in the browse option, you can use the quick jump HOME key
(TOP of document) or END key (BOTTOM of document).
Note that the manual text is contained in flat DOS textual files
(suffix of .TXT). These may be printed as required using the DOS
'PRINT' command. Being textual, this is also convenient if you want
to make your own notes within the manual using a text editor. (Do
not however liberally add you own comments as, if the file gets too
large, the browse option may cease to work).
COMBOOT x COMMAND - REBOOT
As some applications of Comcall can result in memory contention (e.g.
where Comcall is used to invoke other packages) it is sometimes
desirable to have an automated re-boot option so that Comcall may
be re-initialised via your autoexec.bat file. Comcall now
provides such an option by use of the COMBOOT x option that may be
executed from the DOS prompt or from within bat files. x is a value
between 0 and 59 (minutes). Issuing such a command will result in a
cold re-boot of your system after the time period of x minutes has
elapsed. e.g.
comboot 2
would result in a system reboot in 2 minutes from the time of entering
the command. In the mean time, any other commands or actions could be
performed without affecting this request (unless you execute a
STOPBOOT request that is (see below)). Comboot 0 results in an
immediate re-boot.
The Comboot option results in a Terminate Stay Resident (TSR)
being installed. Under some circumstances, other applications may
conflict with this TSR. Always check your set ups thoroughly before
relying upon them.
Comboot is further discussed within the 'additionals' section of the
manual.
EXECITAT hh:mm <t> COMMAND - EXECUTE A COMMAND/ACTION AT.
This command is similar to that of the COMBOOT command described above.
EXECITAT enables you to perform an action at a specified time, no matter
what other application may be running at that time. EXECITAT is
described in greater detail in the 'Additionals/Utilities' section of
this manual.
CHKBOOT COMMAND.
This command is used in conjunction with the EXECITAT command. Again it
is described in detail in the 'Additionals/Utilities'
STOPBOOT COMMAND - STOP REBOOT REQUEST.
If a delayed reboot request using the COMBOOT command and/or EXECITAT
command is invoked, either in a bat file or from the DOS prompt, and
you wish to abort this auto reboot, then use the STOPBOOT
command, again from the dos prompt or within a bat file. This is
useful where Comcall may be driven by a .bat file that invokes a
Communications program that awaits for your return call in data
mode. If a reboot request were contained within this bat file in
order to reset your system if you did not recall within a time period
of x minutes, then if you did call back in data mode, you would
execute this STOPBOOT command upon establishing your data link to stop
such a reboot. If a return data call did not occur within the time
period of x minutes, then your PC would reboot itself and, provided your
autoexec was correctly set, Comcall would be re-invoked so as to await
for another trigger call.
NOTE: Stopboot only disables the reboot request. The actual memory space
used by the reboot request will remain resident in memory. Consequently,
if you intend to use a multiple loop of COMBOOT (or EXECITAT) and
STOPBOOT, then you should attempt to ensure that an occasional reboot
does occur so as to physically clear memory.
COMCALL COMMAND - EXECUTE COMCALL
By entering <comcall> alone at the dos prompt, you
will be automatically taken into the main Comcall process.
Initially you will see a time delayed introductory screen.
Thereafter, you will be presented with the session configuration
screen. Each time that you modify and save any of the session
configuration options, then they will be, by default, applied to all
future Comcall sessions until such times that they may be modified
again. This session configuration screen has a auto-entry delay count of
10 seconds. Pressing the <esc> key will by-pass this delay. If no other
keys are pressed within this time then the main Comcall terminal
session will be entered. This delayed auto entry enables Comcall to be
used in batch file processing (e.g. .BAT files) where it is known
that the default session options have already been set to suitable
values. For each Comcall session, two trigger options are
available. You may therefore define separate actions to be taken for
each of two separate trigger conditions (ring ranges). The options
that may be modified are detailed in the USING COMCALL section of this
manual.
************************************************************************
4. REMOTE ELECTRICAL DEVICE SWITCHING
The COMCALL package now offers the ability for you to be able to switch
almost any electrical device such as lights, TV, Radio etc, both on
and off remotely. This offer is, as far as we are aware, unrivalled
by any other Shareware package that is currently available (unless you
might know differently). Additional hardware is naturally required in
order to perform this option, details of which (availability etc) are
provided with all registrations to the COMCALL package. Devices are
supplied on a zero profit basis, thereby making the offers extremely
competitive. We regret that we can only supply such devices to
registered users of the current Comcall package.
P-Switch.
This devices simply plugs into the Parallel port of your PC and enables
you to control up to eight low voltage DC devices either locally (using
simple commands) and/or remotely (using your PC and a Modem link). For
mains voltage switching control, an optional mains controller unit can be
utilised on the P-Switches outputs. We have personally been successful
in using the P-Switch device output lines, arranged as a four by four
matrix, in order to control an adapted remote control device so that we
could remotely control, via a dial up link, a VCR. We are
investigating the possibility of making such an option a generally
available addition to the Comcall package. However, due to the variety
and differences in remote controllers, we have not YET managed to
realise a suitable option. We will keep you advised of our progress on
this front in future releases of Comcall. In the meantime we
believe that the P-Switcher as it stands in controlling electrical
devices via your PC offers a unique opportunity for PC users to
enter a the world of physical device control at an extremely
low cost. Numerous possibilities of its potential use come to
mind.
C-Switch.
Another additional hardware option it that of the C-Switch (Call-Switch).
This is a free standing, totally disconnected from your PC and modem
unit that enables you to physically switch a mains (or low voltage)
device(s) such as your PC and Modem, both on and off from a remote
location. The device switching is intended to be secure in that you will
have to enter a valid code combination prior to any device controlling
being accepted (codes may be set to one of a wide range of variations).
Remote switching is achieved via a standard non-connect (ring only) voice
call that effectively enables such switching control to be performed from
practically anywhere in the world at a zero cost.
One area that may considerably benefit from such a device is for users of
one of the many PC remote control programs that allows you to take total
control over your PC remotely, as though you were there beside the PC
using it locally. All of these remote control programs currently
require that the target PC is up and running and waiting for a remote
call to come in. Fine if you are in a position to leave a PC in such a
state of being permanently left on. But what if you aren't! This is
where C-Switch could provide enormous flexibility and benefit. Use
it to turn that PC and associated modem on and, providing the
autoexec.bat file was set up correctly, you could gain control over a
PC (or an entire network) in circumstances where others could not. Away
on business! need to access your PC but your home base PC and modem
aren't on - again C-Switch could come to the rescue.
Through an ingenious interface method the C-Switch does not
require licensing for connection to the telephone network.
(C-Switch is not directly connected to the telephone network and
therefore requires no telecommunications licence violation
consideration.)
S-Switch
This device enables your to directly control mains electrical (or low
voltage) devices directly from your PC. The S-Switch plugs into your
PC's RS232 (Com) serial port. This device is similar to the P-Switch
with the exception that it is specifically designed to control up to
eight mains voltage devices (240V/8A/2kW) directly (P-Switch more
appropriate for low voltage device control). The S-Switch is powered by
its own power-supply (as are the P and C switches) and has high
input/output voltage isolation in order to protect your PC from any
potential damaging voltage levels. Again, the device may be controlled
either locally or remotely using a modem link (2 com ports would be
required if remote operation were required, one for the modem and one for
the S-Switch). The device enables you to perform such control as
switching lights on an off at set times under control of your PC, or to
perform switching of general household electrical devices (heating
timers, microwave ovens, TV's etc) using simple commands. A real
opportunity to enter the world of physical device control at a highly
competitive entry cost.
Further details of all hardware devices available from the Comcall author
are supplied to registered users. As a guide, the current prices
(correct as of December 1992) for the various hardware devices listed
above, start at around 29 UK Pounds/45 US Dollars for the P and C
switches (each) and 39 UK pounds/59 US Dollars for the S-Switch. Prices
are subject to change and the latest prices should be confirmed at order
time.
UNDER EVALUATION/DESIGN
We are currently looking into adding even further additional hardware
options to the Comcall package. Such as a T-Switch that will enable
electrical devices to be directly controlled from a remote location using
just your answerphone and MF tones. Up to eight electrical devices will
be individually switchable. Access will be restricted via the use of
code checking.
We are also investigating the supply of a modified, ready made
programmable remote controller that includes a PC interface. Such a
device will enable us to provide a plug in and go option to users who
might like to be able to, both locally and remotely (from practically
anywhere in the world), control their Video Cassette Recorders, TV,
curtains etc using a modem link. For this option, we are seeking a
suitable supplier who is in a position to provide a suitable remote
controller device directly to us. If anyone personally knows of a
potential supplier, then we would be interested (contact the Comcall
author). With wider usages of portable PC's, we believe that the
addition of such an option offers interesting possibilities. Although we
have already managed to personally achieve a direct control of a remote
controller using the P-Switch as detailed above, regrettably the remote
controller utilised is not directly compatible with all equipment and is
therefore not eligible for general supply. Naturally, upon finding a
suitable candidate, some suitable software would be provided to aid in
the controlling of the device.
Registered users of the Comcall package will be kept advised of all such
developments within this area in future releases.