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PC Paintbrush Image  |  1991-06-18  |  36KB  |  530x392  |  4-bit (3 colors)
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OCR: THIS PRODUCT APPLIES TO noh 11 you are part of an enterpri ise that fas service culture you qre front- -Line person wfo must handle custoiner complaints. you are narager or emplouee in support department with 'internal customer' You assist or you manage the front Line worker UNSTRUCTIONS Brouse tfiorouqh this electronic maqazine The scroll bar tetu is your table of cottents. Select and eXplore what interests you. use the up and Dowr arrow Reys to scrolf text puo the Paqeup and Paqe Down Reys to skim text. You may wish to take the tnetrics test to estinate the quality of your orgatization score from to 100 is produced]. HIT ENTER TO CONTLHUE enterprise wvho fatdlr coinplaiits tnatager nofi Browse tiorough tmenu contents Pagelp thie tetrics estimate orqanization CONTINUE