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2004-07-16
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--------------------------------------------------------------------
Release Notes
Adaptec RAID Controllers: ASR-2020ZCR/2120S/2200S
AAR-2410SA/2810SA/21610SA
Adaptec Storage Manager
as of April 9th, 2004
--------------------------------------------------------------------
Please review this file for important information about issues
and erratas that were discovered after completion of the standard
product documentation. In the case of conflict between various
parts of the documentation set, this file contains the most
current information.
NOTE: The latest firmware and documentation will be available
for download at www.adaptec.com.
The following information is available in this file:
1. Software Versions and Documentation on CD
1.1 Adaptec Storage Manager
1.2 Controller & Utility Software
1.3 Documentation
2. Installation Instructions
3. General Cautions and Notes
3.1 General Cautions
3.2 General Notes
4. Array Level-Specific Notes
4.1 RAID 10 Notes
4.2 RAID 50 Notes
5. Controller-Specific Compatibility Issues
5.1 SATA Controllers
5.2 SCSI Controllers
6. Adaptec Bootable CD Usability Issue
7. Adaptec Storage Manager Cautions and Notes
7.1 Caution
7.2 Notes
8. RAID Utility-Specific Issues and Notes
8.1 ACU (Adaptec Configuration Utility)
8.2 AFU (Adaptec Flash Utility)
8.3 CLI (Command Line Interface)
9. Operating System-Specific Issues and Notes
9.1 Windows - All
9.2 Windows 2000
9.3 Linux
9.4 SCO OpenServer 5.06 and 5.07
9.5 NetWare
10. Motherboard and System-Specific Compatibility Issues
10.1 BBS (BIOS Boot Specification)
10.2 ASUS P3C-2000 and P2B
10.3 ASUS P4PE
10.4 IBM E-Server XSeries 220
10.5 IBM Netfinity 5000
10.6 Intel Xenon
10.7 Microstar MS-6321
10.8 SOYO KT333 Dragon Ultra
10.9 SuperMicro P3T-DDE
10.10 SuperMicro P40C6+/P4DCE
10.11 Tyan Trinity 400
10.12 Tyan S2460
--------------------------------------------------------------------
1. Software Versions and Documentation on CD
1.1. Adaptec Storage Manager Version 2.10.00
1.2. Controller & Utility Software
- Firmware Version: 7244
- ACU Version: 7244
- Windows Driver version: 7244
- Linux Driver Version: 2322
- All other OS Driver versions: 6151
1.3. Documentation
- SATA and SCSI RAID Controllers Quick Installation Guide
(printed)
- SATA and SCSI RAID Controllers Installation and User's
Guide (on the CD at /books/RAID Install Gd 513853vAA.pdf)
- Command Line Interface Reference Guide
(on the CD at /books/RAID SW Ref 513852vAA)
- Adaptec Storage Manager Online Help
--------------------------------------------------------------------
2. Installation Instructions
- The Adaptec SATA and SCSI RAID Controllers Installation and
User's Guide contains complete installation information for the
controllers and drivers, as well as complete instructions for
all utilities and Adaptec Storage Manager software.
--------------------------------------------------------------------
3. General Cautions and Notes
3.1 General Cautions
- While an array is being built or cleared, DO NOT remove and
reinsert any drive from that array. Doing so may cause
unpredictable results for any of the controller's arrays.
- While a drive is being cleared, DO NOT try to include it in a
new array. Doing so may cause unpredictable results.
- DO NOT move drives containing an array or volume from one
controller to another while the power is on. Doing so could
cause the loss of the array configuration or data, or both.
Instead, power off both affected controllers, move the drives,
and then restart.
3.2 General Notes
- When displaying information on a physical device, the device,
vendor and model information may be displayed incorrectly.
- During array migration from a RAID 1 or RAID 5 to a RAID 0, if
the original array had a spare drive attached, the resulting
RAID 0 retains the spare drive.
- After building or verifying a leg of a second-level array, the
status of the second-level array is displayed as a "Quick
Initialized" array.
- The Adaptec controller supports only new drives or drives
that have been initialized or low-level formatted.
Attaching used drives could cause problems, including:
° Existing/rebuilding arrays may go off line
° Interrupted rebuilds may continue on the wrong drive
- On motherboard BIOSes supporting BBS, BBS support is usually
enabled on the Adaptec controller. This can cause problems
during restart. WORKAROUND: Disable BBS.
- After using a hot spare to successfully rebuild a redundant
array, information about the hot spare drive may not display
as expected. Adaptec Storage Manager may continue to display
it as a global hot spare. CLI may continue to display it as
a global spare, but the array will not have a spare attached.
ARC (the BIOS utility) displays the spare attached to the
array as expected.
--------------------------------------------------------------------
4. Array Level-Specific Notes
4.1 RAID 10 Notes
- If a RAID-10 is degraded, the BIOS reports a degraded RAID-0
and a degraded RAID-1 instead of degraded RAID-10.
- You cannot change the priority of a RAID-10 verify. Setting
the priority at the start of a verify has no effect. The
priority is still shown as high. Changing the priority of
a running verify on a raid-10 changes the displayed priority
until a rescan is done, then the priority shows as high again.
- A RAID 10 created using the ACU using the CLEAR method shows as
"UNPROTECTED" until the CLEAR operation is complete. Also, the
drives' statuses are reported as Not Busy, even though the drives
are clearing.
- Performing a Verify and Verify/Fix on an RAID 10 displays the
same message text in the event log, "Build/Verify started on
second level array of array 'Array_0.'" You may see the message
three times for a Verify, but only once for a Verify/Fix.
- During a migration from a RAID 0 to any redundant array like
RAID 1, 5, or 10, Storage Manager shows the status as "Degraded
Reconfiguring" for a moment, then the status changes to
"Reconfiguring." The "Degraded" status does not appear in the
event log.
- Adaptec 2020ZCR/2120S/2200S only -- RAID 10 arrays with greater
than 20 drives support the Build/Verify command, but not the
Clear command.
4.2 RAID 50 Notes
- Adaptec 2020ZCR/2120S/2200S only -- RAID 50 arrays with greater
than 18 drives support the Build/Verify command, but not the
Clear command.
--------------------------------------------------------------------
5. Controller-Specific Compatibility Issues
5.1 SATA Controllers
- These SATA RAID controllers support the importation of legacy
arrays or volumes created using earlier Adaptec SATA RAID
controllers.
- A Clear operation on an array causes a severe performance impact
to other processes, such as Build/Verify processes, involving the
same array members. Therefore, Adaptec recommends that you NOT
attempt any other operations while performing a Clear operation
on a SATA array.
- SATA events are displayed with SCSI nomenclature.
- Adaptec 2810SA/21610SA only -- ACU is not supported on these
controllers when installed in the following motherboards:
° SuperMicro P40C6+/P4DCE Server Board, 512 MB DDR RAM
° Intel Xeon x 2 System BIOS rev: 1.26
WORKAROUND: Use Adaptec Storage Manager on the bootable CD to
create arrays.
5.2 SCSI Controllers
- In Linux, the controller does not support attached CD drives
during OS installation.
- Adaptec 2020ZCR/2120S/2200S only -- RAID 10 arrays with greater
than 20 drives and RAID 50 arrays with greater than 18 drives
support the Build/Verify command, but not the Clear command.
- Adaptec 2120S only -- When you flash this controller, the
confirmation message says "Writing 2200S firmware (4MB) to the
Controller..." The model number and size are incorrect. (The
message should say "Writing 2120S firmware (2MB) to the
Controller...") However, the flash process is successful.
--------------------------------------------------------------------
6. Adaptec Bootable CD Usability Issue
- If you experience problems with your video display or mouse when
you boot from the Adaptec CD, specify your hardware by typing the
following at the command prompt:
bootcd [options] <Enter> or lowres [options] <Enter>
lowres -Forces the Adaptec CD to use a generic framebuffer of
640x480.
fbdev -Forces the Adaptec CD to use a generic framebuffer of
800x600.
options:
° m=<mouse type>
° s=<video server type>
° mon=<monitor value>
° p=<port> fbdev
° <mouse type>
man: for manual configuration
serial: for generic, thinking, logitech, logitechcc, msnew,
msintelli, mousesystems, mmseries, mmhittab
non-serial: for alpsps/2, atibm, geniusnmps/2, geniusnsps/2,
thinkingps/2, logibm, logimman+ps/2, msintellips/2,
msbm, usb
° <video server type>
man: for manual configuration
or one of these types:
vga16, svga, s3, mach32, mach8, 8514, p9000, agx,
w32, mach64, i128, s3V, 3dlabs
° <monitor value> can be a number from 0 to 11:
0 - 640x480 @ 60 Hz
1 - 800x600 @ 56 Hz
2 - 1024x768 @ 87 Hz interlaced (not 800x600)
3 - 1024x768 @ 87 Hz int, 800x600 @ 56 Hz
4 - 800x600 @ 60 Hz, 640x480 @ 72 Hz
5 - 1024x768 @ 60 Hz, 800x600 @ 72 Hz
6 - 1024x768 @ 70 Hz
7 - 1280x1024 @ 60 Hz
8 - 1280x1024 @ 74 Hz
9 - 1280x1024 @ 76 Hz
10 - 1600x1200 @ 70 Hz
11 - 1600x1200 @ 76 Hz
° <port> is a number from 1 to 4 representing com1..com4
for serial mice.
--------------------------------------------------------------------
7. Adaptec Storage Manager Cautions and Notes
7.1 Caution
- DO NOT run Adaptec Storage Manager concurrently with the CLI. Doing
so may cause unpredictable results.
7.2 Notes
- Storage Manager requires that the following range of ports
be open for remote access: 34571 - 34575.
- You can run Storage Manager from a browser only under Windows
operating systems using Microsoft Internet Explorer 5.5 and
later. The standalone GUI is supported under all supported
operating systems.
- To run Storage Manager in a browser, your network's DNS
configuration must have matching forward and reverse lookups.
Point your browser to http://yourcomputername:34572.
- The blink LED feature is supported only in SAF-TE enabled
enclosures.
- Performing a Verify and Verify/Fix on an RAID 10 displays the same
message text in the event log, something like, "Build/Verify
started on second level array of array 'Array_0.'" You may see the
message three times for a Verify, but only once for a Verify/Fix.
- Task priority is not retained after rebooting. If you change
a priority to LOW or MEDIUM, and reboot, the controller resets the
priority to the default (HIGH).
- When an array fails, the array name returns to its default name.
- SCO OpenSever 5.06 and 5.07 only -- Storage Manager continues
to display arrays after they have been deleted. WORKAROUND: Perform
a View > Refresh command to update the display.
--------------------------------------------------------------------
8. RAID Utility-Specific Compatibility Issues
8.1 ACU (Adaptec Configuration Utility)
- A RAID 10 created using the ACU using the CLEAR method shows as
"UNPROTECTED" until the CLEAR operation is complete. Also, the
drives' statuses are reported as Not Busy, even though the drives
are clearing.
- Adaptec 2020ZCR only -- The ACU GUI cannot be used to change the
controller ID. Also, in ACU for DOS, the ControllerID channel
definition keyword is not functional.
- Adaptec 2810SA/21610SA only -- ACU is not supported on these
controllers when installed in the following motherboards:
° SuperMicro P40C6+/P4DCE Server Board, 512 MB DDR RAM
° Intel Xeon x 2 System BIOS rev: 1.26
WORKAROUND: Use Adaptec Storage Manager on the bootable CD to
create arrays.
8.2 AFU (Adaptec Flash Utility)
- Caution: If the disk does not have enough space to save the flash
image, an error message informs you that an error occurred while
saving the image, and AFU saves an unusable image file.
- When you use the Save command, you are prompted to insert
the disk labeled AA2161 firmware. Insert a blank, formatted disk
and label it "AA2161 Firmware Disk 1." If the disk is not
formatted, you will receive an error message telling you that
the disk cannot be opened.
- Adaptec 2120S only -- When you flash this controller, the
confirmation message says "Writing 2200S firmware (4MB) to the
Controller..." The model number and size are incorrect. (The
message should say "Writing 2120S firmware (2MB) to the
Controller...") However, the flash process is successful.
8.3 CLI (Command Line Interface)
- DO NOT run concurrently with Adaptec Storage Manager. Doing so
may cause unpredictable results.
--------------------------------------------------------------------
9. Operating System-Specific Compatibility Issues
9.1 Windows - All
- Formatting a logical volume using the My Computer function
may result in an incomplete format which would necessitate
a reformat. WORKAROUND: Use Windows Disk Management/Manager.
- PCI hotplug is not supported.
- To run Storage Manager in a browser, your network's DNS
configuration must have matching forward and reverse lookups.
9.2 Windows 2000
- Verify that you have installed the most recent service pack.
You should use Service Pack 4 or later.
- More event notifications are generated than arrays degraded.
For example, in a configuration with four RAID 5s sharing
three drives, one failed drive causes six notifications--one for
each of the arrays affected, plus two extra for the second array.
9.3 Linux
- This release supports the following Linux distributions:
° Red Hat 9.0
° Red Hat Advanced Server 2.1
° SuSE 8.1 and 8.2
° SuSE Linux Enterprise Server 8
- In Linux, when you delete an array, the operating system can
no longer see the last array either. WORKAROUND: To allow
Linux to see the last array, restart your system.
- In Linux, the controller does not support attached CD drives
during OS installation.
9.4 SCO OpenServer 5.06 and 5.07
- Adaptec 2810SA/21610SA controllers are supported as secondary
controllers, but not as bootable controllers on these operating
systems.
- Storage Manager continues to display arrays after they have
been deleted. WORKAROUND: Perform a View > Refresh command to
update the display.
9.5 NetWare
NetWare supports only a single DOS partition.
--------------------------------------------------------------------
10. Motherboards and System-Specific Compatibility Issues
10.1 BBS (BIOS Boot Specification)
- On motherboard BIOSes supporting BBS, BBS support is usually
enabled on the Adaptec controller and could cause problems
during restart. WORKAROUND: Disable BBS.
10.2 ASUS P3C-2000 and P2B
- The Adaptec RAID controllers are not supported in these
motherboards.
10.3 ASUS P4PE
- The system generates many Event 15's even though the system
continues to operate normally. WORKAROUND: To avoid filling up
the event log, delete these events periodically.
10.4 IBM E-Server XSeries 220
- If you install the Adaptec controller in a 64-bit slot and the
on-board SCSI controller is enabled, the system scans the
controller, displays the controller's banner immediately
followed by BIOS NOT INSTALLED, and then freezes.
WORKAROUND: Use a 32-bit slot or disable the on-board SCSI
controller.
10.5 IBM Netfinity 5000
- The system generates many Event 9's even though the system
continues to operate normally. WORKAROUND: To avoid filling up
the event log, delete these events periodically.
10.6 Intel Xeon (x 2 System BIOS rev: 1.26)
- Adaptec 2810SA/21610SA only -- ACU is not supported on this
motherboard. WORKAROUND: Use Adaptec Storage Manager on the
bootable CD to create arrays.
10.7 Microstar MS-6321
- The Adaptec RAID controllers are not supported in Slot 5.
WORKAROUND: Use a different slot.
10.8 SOYO KT333 Dragon Ultra
- The Adaptec controller cannot coexist with the sound driver
(system's on-board C-Media 8738). The system reboots, then
locks up, when the OS is started. WORKAROUND: Either do not
install the sound driver or disable sound hardware in the
system BIOS.
10.9 SuperMicro P3T-DDE
- Mode 0 flash is not supported with the Adaptec RAID controllers.
10.10 SuperMicro P40C6+/P4DCE (512 MB DDR RAM)
- Adaptec 2810SA/21610SA only -- ACU is not supported on this
motherboard. WORKAROUND: Use Adaptec Storage Manager on the
bootable CD to create arrays.
10.11 Tyan Trinity 400
- When running Windows Server 2003 (and possibly other Windows
systems), the Adaptec RAID controllers are not supported in
Slot 5 or 6. WORKAROUND: Use a different slot.
10.12 Tyan S2460
- The Adaptec RAID controllers are not supported in 32-bit slots
in these motherboards. WORKAROUND: Use a 64-bit slot.
--------------------------------------------------------------------
(c) 2003 - 2004 Adaptec, Inc. All Rights Reserved. No part of this
publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical,
photocopying, recording or otherwise, without prior written consent
of Adaptec, Inc., 691 South Milpitas Blvd., Milpitas, CA 95035.