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Welcome to Quattro Pro for Windows
README File
==================================
This file contains important information--please read all of it.
All information here supersedes information in the manuals.
Table of Contents
-----------------
1. Installation
2. Installation Problems
3. If you have Quattro Pro for Windows version 1.0
4. Exchanging files with version 1.0
5. If you have Quattro Pro for DOS
6. QPW and OS/2 2.1
7. QPW and Paradox for Windows 1.0
8. The Workgroup Edition
9. Optimizing on low memory systems
10. Macro compatibility issues
11. Loading .DB or .DBF files
12. Database Desktop Information
13. Help with Quattro Pro for Windows
14. Registering Quattro Pro for Windows
15. Documentation corrections
16. Directory/file layout
17. Sample files
18. Slideshow Transitions
19. Uninstalling Quattro Pro for Windows
20. Simplifying your Windows system
1. Installation
---------------
To install Quattro Pro for Windows:
1. Start Windows.
2. Choose File | Run from the Program Manager.
3. Place the Quattro Pro disk 1 in the appropriate disk drive.
4. Type B:INSTALL (or A:INSTALL if you're using drive A)
and choose OK.
5. Follow the directions on the screen.
6. After installation is complete, exit Windows and reboot your
computer so that the changes to your AUTOEXEC.BAT file take
effect. Then, to start Quattro Pro, start Windows, locate
the Quattro Pro for Windows group window, and double click
the Quattro Pro icon. The first time you run Quattro Pro,
you have the opportunity to fill out a registration form to
register your copy of Quattro Pro.
The installation program creates a C:\QPW directory (or whatever
name you specified in the Install screen) and copies program
files into that directory. It also appends the following command
to your AUTOEXEC.BAT file after your last PATH statement:
PATH=C:\ODAPI;%PATH%
This statement adds the ODAPI directory to your path statement.
ODAPI must be in your PATH for Quattro Pro to run or you will
receive the error message:
Cannot find LD01.DLL
If you get this error message the first time you run Quattro Pro,
you should exit Windows, and reboot your computer.
The original version of your AUTOEXEC.BAT file will be stored in
a file named AUTOEXEC.QPW.
For a list of files in the QPW directory, see the topic
"Directory/file layout" later in this document.
If you plan to load .DB (Paradox) or .DBF (dBASE) files into
Quattro Pro for Windows, run the DOS SHARE utility before you
start Quattro Pro. For details, see the topic "Loading .DB or
.DBF files."
If you uninstall Quattro Pro for Windows, delete the QPW.INI file
from your \WINDOWS directory before reinstalling Quattro Pro for
Windows.
2. Installation Problems
------------------------
If you encounter an "Installation Problem" message while
installing, there are two things to try: installing from a
directory on your hard drive, and simplifying your Windows
system. The second section, Simplifying your Windows system, can
also be applied if you encounter strange problems when running
Quattro Pro for Windows.
Alternate installation instructions
-----------------------------------
Make a temporary directory on your hard drive (e.g. MD C:\TEMP)
and copy all files from all the install disks to that directory.
Then in the Program Manager, choose File | Run and enter
C:\TEMP\INSTALL.EXE
When the initial install screen is displayed, make sure Install
From: is C:\TEMP and Install To: is another directory where you
want QPW to reside. Once the install is complete, you can delete
all files in the TEMP directory and remove the directory.
Simplifying Your Windows System
-------------------------------
If you still encounter errors using the alternate install
procedure above, more action may be required. Refer to the
Simplifying the Windows system section below for detailed
steps.
3. If you have Quattro Pro for Windows version 1.0
--------------------------------------------------
You should install into the directory where version 1.0 is stored
so that the installation program knows to clean up all 1.0 files.
Any notebook files you have in the directory will be left alone
as long as they don't have the same names as the sample files.
Also version 5.0 doesn't require QPW in the path, so QPW can be
removed from your PATH statement in your AUTOEXEC.BAT file.
However, the directory you specify for ODAPI (default is \ODAPI),
needs to be in the PATH or QPW will not load and you will get the
"Cannot find LD01.DLL" error message.
If for some reason you need both versions of Quattro Pro for
Windows installed on one machine, simply install this version
into a separate directory.
The default functionality of the TAB key has changed. It can be
changed back by inspecting the application and checking
Compatible Keys under Startup.
4. Exchanging Files with version 1.0
------------------------------------
Version 1.0 of Quattro Pro for Windows uses the same file
extension as this version, .WB1. If you create a file in this
version, and you save the file in version 1.0, you may lose some
file characteristics because version 1.0 doesn't support the new
features in this version. Information that is lost includes:
all scenarios except the currently displayed one, page tab color,
array @ functions, the system notebook property, password level,
all new @ functions will be converted to values, and all
Consolidator information is lost.
5. If you have Quattro Pro for DOS
----------------------------------
You must install Quattro Pro for Windows into a separate
directory, leaving Quattro Pro for DOS undisturbed. We suggest
you keep Quattro Pro for DOS on your hard disk while you're
learning to use Quattro Pro for Windows.
Before opening a file that was compressed with the Quattro Pro
for DOS SQZ! feature, uncompress the file by saving it to a .WQ1
extension within Quattro Pro for DOS.
If you use files created in Quattro Pro for DOS, you should save
them in Quattro Pro for Windows with the .WB1 file extension so
that all the Windows version specific information is saved also.
6. QPW and OS/2 2.1
-------------------
Installation
------------
To install Quattro Pro for Windows for use under the Windows 3.1
emulation of OS/2 2.1 (WINOS2), start a WIN-OS/2 Full Screen
Session. Once in the Program Manager, choose File | Run and enter
the location of the INSTALL.EXE file (usually A:\INSTALL.EXE).
The installation program will continue from here as documented.
It is strongly recommended that you install Quattro Pro for
Windows in a WIN-OS/2 session rather than simply migrating the
application. By installing in a WIN-OS/2 session, you are
assured that all the proper files are placed in the
\OS2\MDOS\WINOS2 directory instead of being left in the
\WINDOWS directory of your DOS session.
The install program makes an addition to the PATH statement in
your AUTOEXEC.BAT file. It will modify the AUTOEXEC.BAT file
located on the same drive as the WINOS2 support. Because it is
possible to have multiple AUTOEXEC.BAT files for various DOS and
Windows sessions under OS/2, this update may not happen to the
correct AUTOEXEC.BAT file. If you receive the message "Cannot
find LD01.DLL", edit the correct AUTOEXEC.BAT for your WINOS2
session and add the path to your ODAPI directory.
Quattro Pro for Windows can run on either a SuperFAT partition
or an HPFS partition. There are some performance enhancements
over a regular DOS FAT partition that can be gained by installing
to one of these OS/2 file systems.
Seamless vs. Full Screen
-----------------------
Quattro Pro for Windows will run in the 'seamless' mode of OS/2
within the limits of the video driver installed on your machine.
If you are having difficulty running in seamless mode, contact
IBM technical support. It is recommended, however, that Quattro
Pro for Windows be run from a WIN-OS/2 full screen session. With
some high resolution video drivers, there is an excess amount of
screen flicker when running Windows applications. This is usually
the case when running in a video mode greater than 800x600 in
256 colors. If you encounter excessive flicker, try changing the
video mode for OS/2. You should also check for newer video
drivers. For further information, contact IBM or consult your
OS/2 manuals.
Suggested settings
------------------
The following session settings are suggested:
WIN_RUN_MODE = 3.1 Enhanced
WIN_CLIPBOARD = ON
DOS_BACKGROUND_EXECUTION = OFF
DPMI_DOS_API = ENABLED
DPMI_MEMORY_LIMIT = 10 (*)
(*) depends on how much physical RAM is available.
For further information on changing the settings for an
application, or for a description of what these settings
control, please consult the on-line or written documentation of
OS/2 2.1.
7. QPW and Paradox for Windows 1.0
----------------------------------
If you already have Paradox for Windows 1.0 installed, the QPW
installation program will remove the ODAPI files in the
WINDOWS/SYSTEM directory and the ODAPI files in the ODAPI
directory. If you install Paradox for Windows 1.0 after QPW is
installed, you need to reinstall the ODAPI module from QPW or
Database Desktop will not run and database file access may be
unstable.
8. The Workgroup Edition
------------------------
There is a separate edition of Quattro Pro for Windows version
5.0 that includes the following features:
- Spell Checker
- Workgroup Desktop
- SQL access
- Network Install
If you have this Workgroup Edition, there are some points to
be aware of:
1. If you change the name of the directory where Quattro Pro
for Windows is installed you need to update your QPW.INI so
that the OBEXPATH setting in the [OBEX] group points to the
directory in which QPW is installed.
2. Do not delete the OBEX.INI file as it is not recreated when
you use OBEX. It would be a good idea to keep a backup of
this file.
3. VIM - Users of LOTUS cc:Mail:
In order to use VIM (Vendor Independent Messaging) as a
transport with the Object Exchange you must have the file
VIM.DLL accessible in your Windows environment. OBEX will
search the directory where OBEX.EXE is located, then the DOS
PATH statement.
If your version of cc:Mail does not include the VIM.DLL, or
would like to upgrade to the latest version, please contact
cc:Mail Technical Support at (415) 966-4900. It is possible
to download this file from the cc:Mail bulletin board at
(415) 691-0410 (8,N,1) or from the CompuServe Information
Service in the Lotus forum.
9. Optimizing on low memory systems
-----------------------------------
On systems with about 4MB of RAM, Quattro Pro for Windows can
run suboptimally if your system's memory is not configured
correctly. The performance difference between a well-configured
system and a poorly configured one can be dramatic.
Symptoms of poor memory configuration include long startup
times (longer than one minute) and delays responding to
commands and loading files.
See Appendix E in the User's Guide for details on optimally
configuring your system's memory.
10. Macro compatibility issues
------------------------------
If you plan to run Quattro Pro for DOS macros in Quattro Pro for
Windows, you should be aware of various compatibility issues.
You may need to edit macros that access hardware settings reached
through the Quattro Pro for DOS /Options menus (/Options |
Hardware, /Options | Display Mode, etc.). In Quattro Pro for
Windows, these settings are all controlled through the Windows
Control Panel. Also, you'll need to edit macros that access the
Quattro Pro for DOS File Manager and Audit features.
@CURVALUE statements in Quattro Pro for DOS will return a
different value in Quattro Pro for Windows. Edit macros using
these statements before you run them in Quattro Pro for Windows.
For most purposes, you can use the @COMMAND or @PROPERTY
functions in place of @CURVALUE.
An error message will appear if Quattro Pro for Windows finds an
unsupported macro command.
The key reader is not available in this version of Quattro Pro
for Windows.
11. Loading .DB or .DBF files
-----------------------------
Quattro Pro for Windows uses Borland's Local Interbase Engine to
read and write .DB (Paradox) and .DBF (dBASE) files. The engine
requires that the DOS utility SHARE.EXE be loaded before
running Quattro Pro for Windows. You may want to put the command
SHARE /F:4096 /L:40
in your AUTOEXEC.BAT file. Also, remember that the directory
where ODAPI resides needs to be in your PATH.
12. Database Desktop Information
--------------------------------
If you see the message "Could not initialize ODAPI01.DLL" on
startup, check to see if you have specified either the wrong
network or no network in your Windows Setup and make sure the
network directory specified in ODAPICFG is correct.
After accessing password protected Paradox tables, if you wish to
remove the password from memory, close Database Desktop.
Table view uses the date and number formats set in the Windows
Control Panel (international). QBE uses formats from the ODAPI
configuration file for searches and comparisons.
13. Help with Quattro Pro
-------------------------
If you need help with Quattro Pro, please read this file, use
the on-line help, or if you have purchased the manuals please
refer to them. Also in the Help menu in Quattro Pro, the Experts
and Interactive Tutors can help you to perform specific tasks
such as printing, entering data, using analysis tools, scenario
management, and others.
You can purchase the manuals, and register your copy of Quattro
Pro using the order form in BORLAND.WB1. If you're having
printing or screen problems, contact the manufacturer of your
printer or screen driver for an updated driver.
If you still have questions and need assistance, refer to the
Support and Services guide included in your package for details
about the various ways you can obtain technical support.
14. Registering Quattro Pro for Windows
---------------------------------------
In order to be notified of product upgrades and enhancements,
you need to be a registered user. There is a file that will
load when you first run Quattro Pro that will help you to
print out a registration card and order form that you can fax
or mail. If you wish to register at another time, just load
the file BORLAND.WB1 which is located in the Quattro Pro
directory, and follow the instructions.
15. Documentation corrections
-----------------------------
If you have purchased a manual set, please review the following
changes and note them on the appropriate pages of your manuals:
User's Guide
- references in the User's Guide to "the Corporate edition"
of Quattro Pro should read as "the Workgroup edition" of
Quattro Pro.
- the SpeedMenu shown on page 24 also includes the Insert and
Delete commands from the Block menu, and commands for the
SpeedFill and SpeedFormat buttons.
- references to the "Active Block Properties" command in
SpeedMenus should read as just "Block Properties."
- page 547 - The correct syntax for @SLOPE is
@SLOPE(KnownY,KnownX). (@SLOPE is also listed in Building
Spreadsheet Applications, pages 35 and 213, and Quick
Reference Guide, page 27.)
- The procedure on page 600 for importing ADDRESS.TXT into an
address book is missing a step. After step 1, which instructs
you to open an address book in Quattro Pro, you must unhide
the address book's window before you can proceed with the
remaining steps.
Building Spreadsheet Applications (Workgroup edition only)
- page 400 - The following menu command properties can't be
changed by {SETOBJECTPROPERTY}.
/File commands, the Grayed property
/Edit/Undo.Enabled, Title, and Grayed
/Edit/Cut.Enabled and Grayed
/Edit/Copy.Enabled and Grayed
/Edit/Clear.Enabled and Grayed
/Edit/Clear Contents.Enabled and Grayed
/Edit/Paste Link.Enabled and Grayed
/Edit/Paste Special.Enabled and Grayed
/Edit/Paste Format.Enabled and Grayed
/Block/Insert Break.Grayed
/Block/Object Order.Enabled
/Block/Object Order/Bring Forward.Enabled
/Block/Object Order/Send Backward.Enabled
/Block/Object Order/Bring to Front.Enabled
/Block/Object Order/Send to Back.Enabled
/Data/Database Desktop.Enabled and Grayed
/Data/Table Query.Enabled and Grayed
/Tools/Macro/Record.Title
/Tools/Macro/Debugger.Title
/Graph commands, the Grayed property
/Property/Current Object.Grayed
/Property/Active Page.Grayed
/Window/Panes.Grayed
/Window/Locked Titles.Grayed
- pages 435 and Chapter 6 - In Developer mode, an additional
link command appears in the Object Links dialog box. The
CONNECT link command, unlike other link commands, isn't
triggered by an event. It uses the following syntax:
CONNECT <ChgProperty> WITH <DestObject> <DestProperty>
When one of the two properties is set (<ChgProperty> is a
property of the selected control; <DestProperty> is a property of
the object specified by <DestObject>), the other property is also
set. <DestObject> must also be a control. For example, if the
following link command is added to the bitmap button named
BitButton1, the button is hidden whenever it's disabled (as well
as disabled whenever it's hidden):
CONNECT Disabled WITH BitButton1 Hidden
Database Desktop Guide
- pages 88 to 92 - If a problem occurs while a query is
inserting, deleting, or changing records, the data is saved in
temporary tables named ERRORINS.DB, ERRORDEL.DB, or
ERRORCHG.DB, respectively. If you're querying a dBASE file,
these files are saved with .DBF extensions instead.
16. Directory/file layout
-------------------------
The installation program creates several directories on your hard
disk, and copies files into those directories and into various
Windows directories, as listed below. For descriptions of the
files on the Quattro Pro for Windows disks, see the FILELIST.DOC
file on Disk 1.
WINDOWS\SYSTEM directory:
TTYWIN.DRV
BWCC.DLL
QPW directory:
BCBTRES.DLL LESSON3.WB1 QPW.HLP
BFWLITE.DLL LESSON3A.WB1 QPW.PAL
BWCC.LZ LESSON4.WB1 QPW.REG
CUI.DLL LESSON5.WB1 QPW.SOM
DART.DLL LESSON6.WB1 QPW256.DTH
DB.DLL LIBRARY.UI QPWCALL.DLL
DBD.EXE LUCY.DLL QPWCBTL.DLL
DBD.HLP OPTMIZ.DLL QPWCBTS.DLL
DBDLOCAL.EXE OXFORD.EXE QPWHOST.DLL
DBDLOCAL.HLP PROTFACT.DLL QSTAT.DLL
DBDQBE.DLL QBOOL.DLL README.TXT
DBDVIEW.DLL QCALC.DLL SCREEN.HLP
DBSRV.DLL QCHART.DLL THORATU.DLL
DLLFACT.DLL QENG.DLL TUTOR.WB1
DMODELER.EXE QFINANCE.DLL UAEDLL.DLL
DMODELER.HLP QFORM.DLL UNINSTAL.EXE
EXPERT.UI QHELP.HLP UTILITYS.DLL
FORMATS.INF QLD.DLL WINATU.DLL
HANDLERS.DLL QPW.EXE BORLAND.WB1
QPW directory (Workgroup Edition):
ADDRESS.TPL LANINFO.TXT QPWNODE.HLP
ICDLLWIN.DLL OBXQPWA.DLL WORKGRP.HLP
IENC9150.DAT QPWNET.HLP WORKGRP.UI
ODAPI directory:
AUSEN437.CFG DEUDE437.CFG NLDNL437.CFG
AUTDE437.CFG DNKDA865.CFG NORNO865.CFG
BELFR437.CFG ESPES437.CFG ODAPI.CFG
BELNL437.CFG FINFI437.CFG ODAPI01.DLL
BRAPT850.CFG FRAFR437.CFG ODAPICFG.EXE
CANFR850.CFG GBREN437.CFG ODAPICFG.HLP
CANFR863.CFG ISLIS850.CFG ODAPIQ01.DLL
CHEDE437.CFG ITAIT437.CFG PRTPT860.CFG
CHEFR437.CFG KOREN437.CFG SWESV437.CFG
CHEIT437.CFG LD01.DLL TWNEN47.CFG
CONF01.DLL MEXES437.CFG USAEN437.CFG
OBEX directory (Workgroup Edition only):
DMSADDHL.DLL DMSOBXPX.DLL MHS-CF.DLL
DMSCOMX.DLL DMSPX.DLL MNP.DLL
DMSCONF.DLL DMSSVSUP.DLL MTA.EXE
DMSCORE.DLL DMSVIM.DLL OBEX.EXE
DMSFLT.DLL DMSXFORM.DLL OBEX.HLP
DMSGATE.DLL DMSXMAIL.DLL OBEXLAN.EXE
DMSLAN.DLL LAN-CF.DLL OBXTOOLS.DLL
DMSMAPI.DLL MAPI-CF.DLL UNCOMP.EXE
DMSMCI.DLL MCI-CF.DLL VIM-CF.DLL
DMSMHS.DLL
QPW\SAMPLES directory:
3D_BLOCK.WB1 EUROPE.XLS PURCHSNG.WB1
ASIA.WK1 FINREPRT.WB1 QUIKSAVE.WB1
BOOKORD.DB INVOICE.WB1 TASKLIST.DB
BOOKORD.PX KEYS.WB1 TASKLIST.OVD
BUDGTRAK.BAR LOANPMT.WB1 VOLUMES.DB
BUDGTRAK.WB1 MACROS.WB1 VOLUMES.PX
CUSTOMER.DB PERSFIN.WB1 WINES.WB1
CUSTOMER.PX PERSONAL.DB WW.DB
DL_LOGO.BMP PERSONAL.PX
17. Sample files
----------------
The following sample files are included in Quattro Pro for
Windows:
In the QPW directory:
LESSON3.WB1 (These files are used in the
LESSON3A.WB1 tutorial in Chapter 3 of
LESSON4.WB1 the "Getting Started" manual.)
LESSON5.WB1
LESSON6.WB1
In the QPW\SAMPLES directory:
3D_BLOCK.WB1
FINREPRT.WB1
PURCHSNG.WB1
INVOICE.WB1
PERSFIN.WB1
WINES.WB1
BUDGTRAK.WB1 (These files are used in various
BUDGTRAK.BAR chapters of the "Building Spreadsheet
LOANPMT.WB1 Applications" manual.)
MACROS.WB1
QUIKSAVE.WB1
TASKLIST.DB
TASKLIST.OVD
BOOKORD.DB (These files are used in the tutorial
BOOKORD.PX in the "Database Desktop Guide.")
CUSTOMER.DB
CUSTOMER.PX
PERSONAL.DB
PERSONAL.PX
VOLUMES.DB
VOLUMES.PX
ASIA.WB1 (These files are used in the training
DL_LOGO.DB video for Quattro Pro for Windows)
EUROPE.XLS
PERSONAL.DB
PERSONAL.PX
WW.DB
KEYS.WB1 (This file contains keyboard templates
to print out and use on your keyboard.)
18. Slide Show Transitions
--------------------------
The Fade out/Fade in effect will not work in a slide show unless
the driver and card you're using are VGA compliant. The effect
will not generally run under 8514 emulations.
19. Uninstalling Quattro Pro for Windows
----------------------------------------
There is a utility installed in the QPW directory called
UNINSTAL.EXE that you can use to selectively remove modules
of QPW after they have been installed. To run it choose
File | Run in the Program Manager any type: C:\QPW\UNINSTAL.EXE
Check all the modules you wish to remove, make sure the indicated
directories are correct, and click the "Delete" button. If you
remove the ODAPI engine or OBEX, you can then delete those
directories also.
Information for completely removing all references to Quattro Pro
for Windows from your system follows:
There are several .INI files in the WINDOWS directory that can
be deleted: QPW.INI, OBEX.INI, DBD.INI, BORSPELL.INI, and
OXFORD.INI.
The WIN.INI file has some lines that can be removed:
The [Extensions] section has a .WB1 reference
The [embedding] section has two Quattro Pro references
The [ODAPI], [DDE Servers], [DBD], and [OBEX] sections
can all be completely removed.
Quattro Pro was registered as a DDE application, so you can
run REGEDIT.EXE and choose Edit | Delete File Type for both
Quattro Pro Graph and Quattro Pro Notebook.
The AUTOEXEC.QPW file can be deleted and ODAPI can be taken off
the PATH.
20. Simplifying your Windows system
-----------------------------------
UAE's (Unrecoverable Application Errors), GPF's (General
Protection Faults), printing discrepancies, and other
unexplainable problems in Microsoft Windows are frequently due
to software or hardware conflicts or incompatibilities with
other applications. If you encounter frequent errors or unusual
problems, we recommend eliminating all variables that can cause
problems. This procedure is a test, not a permanent solution.
If this procedure succeeds, you should restore your system and
narrow down the exact problem by trial and error (steps 6-7
explained below).
An outline of the steps involved in eliminating variables is
provided here (detailed steps follow):
1. Backup your system files.
2. Simplify the AUTOEXEC.BAT, CONFIG.SYS, and WIN.INI
files.
3. Eliminate third party drivers from Windows SETUP
4. Close Windows, reboot your system and restart Windows.
5. Try to repeat the error.
6. Restore your system, using the process of elimination to
narrow down the problem or problems.
7. Resolve the conflict.
DETAILED STEPS:
1. Backup your system files.
Create a bootable floppy disk by formatting a disk using the
/s parameter (e.g. FORMAT A: /s). See your DOS manual for
more information about the FORMAT command. Copy your
AUTOEXEC.BAT and CONFIG.SYS files from the root directory
of drive C:, and your WIN.INI and SYSTEM.INI from the
WINDOWS directory to this disk. If you have difficulty
during the following process, you can completely restore
your system by booting from this disk and replacing these
files.
2. Simplify the AUTOEXEC.BAT, CONFIG.SYS, and WIN.INI files.
You can do this by running SYSEDIT within Windows. From
the Program Manager, select File | Run and type "SYSEDIT".
The files AUTOEXEC.BAT, CONFIG.SYS, WIN.INI, and SYSTEM.INI
are now available to edit. You will edit the first three
files. Select the AUTOEXEC.BAT file and add REM (REM should
always be followed by a space) in front of all commands not
listed below. REM turns the command into a "Remark;" see
your DOS manual for more information on the REM command.
For example, if you have Windows in a sub directory
C:\WINDOWS, DOS in C:\DOS, and a temporary sub directory in
C:\WINDOWS\TEMP, the only lines without REM statements in
the AUTOEXEC.BAT file should be:
PROMPT=$P$G
PATH=C:\WINDOWS;C:\DOS;C:\QPW
SET TEMP=C:\WINDOWS\TEMP
Note: Be absolutely sure C:\WINDOWS\TEMP directory exists!
Select the CONFIG.SYS file and remark (REM) each line which
does not match one of the lines listed below. If you have
a third party hard disk driver (e.g., DMDRVR.BIN, SPEEDSTOR,
SCSIHA.SYS, or STACKER) you must include this in the
CONFIG.SYS file. If you are not sure about this, please
check with the person who set up your system. If the meaning
of any command is unknown, leave it alone. We recommend that
you research any unknown commands, eliminating them only if
possible.
For example, if Windows is in C:\WINDOWS, and COMMAND.COM is
in the ROOT directory, your CONFIG.SYS should look like
this:
SHELL=COMMAND.COM /p /e:2048
DEVICE=C:\WINDOWS\HIMEM.SYS
FILES=50
BUFFERS=20
Select the WIN.INI file and find the commands "LOAD=" and
"RUN=". Place a "REM " in front of these two commands.
Leave everything else in this file alone. Select the
SYSTEM.INI file and find the SHELL= line. For maximum
simplification, make sure this line reads SHELL=PROGMAN.EXE.
Save these files and exit Windows (don't shell out to a DOS
Window).
3. Eliminate third party drivers from Windows SETUP.
If you have installed a special third party device driver,
you might experience problems which are the result of its
use. Complete simplification of your system includes the
removal of these drivers to see if the problem is related.
If you have not installed any third party drivers you may
skip this step.
From DOS, execute the SETUP.EXE program in the Windows
sub directory. Eliminate any OEM (Original Equipment
Manufacturer, i.e., third party) drivers (especially screen
drivers). Replace these with the standard Microsoft drivers.
Please consult your Microsoft documentation for information
about proper SETUP settings. (The Microsoft User's Guide
section called Running SETUP from MS-DOS has information
about running SETUP from DOS.)
4. If you restarted Windows at the end of the SETUP program,
close Windows.
In any case, reboot your system and restart Windows. After
rebooting (and BEFORE LOADING WINDOWS) execute the CHKDSK
command to check for hard drive errors and fix them if any
are found (see your DOS documentation for details). From the
DOS prompt type:
WIN /S
This starts Windows in standard mode.
5. Test Quattro Pro.
Run Quattro Pro. If you have specific steps to reproduce
the problem, follow them. If it is a problem that does not
occur regularly or predictably, you may have to leave this
configuration intact until you feel enough time has elapsed
for the problem to reoccur. If the problem does not reoccur,
the assumption is that the conflict was eliminated in steps
2 through 4.
6. Restore your system, using the process of elimination to
narrow down the problem or problems.
In your AUTOEXEC.BAT, CONFIG.SYS, and WIN.INI files, add one
command back into the configuration, reboot, and retest the
application to discover if that command is part of the
problem. To add one command back into the configuration,
remove the REM command from a single command and save that
file. If the problem reoccurs, the line that you removed the
"REM" statement from caused the conflict. Otherwise, remove
another remark, reboot, and try to reproduce the error.
Continue this process until the problem reoccurs.
Use the same procedure with the OEM drivers. Add each one
back into your system, one at a time, testing for the
problem between changes.
7. Resolving the conflict.
If you discover the errors disappear at step five and can
narrow down the cause in step six, you have found the
conflict. To resolve the conflict, first check the
documentation of the conflicting application, device driver,
or memory resident program to be sure it is used correctly.
If this does not correct the problem, check with the
publisher of the conflicting application for possible
workarounds, or updated versions of their software. If you
cannot resolve the conflict any other way, you may need to
avoid using Quattro Pro and this application simultaneously.