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- American Sign Language
- Technical Notes CD Version 3.0
- ---------------------------
-
- This file contains technical notes and setup instructions for
- American Sign Language CD.
-
- It consists of the following sections:
-
- 1) SYSTEM REQUIREMENTS
- 2) GENERAL INSTALLATION INSTRUCTIONS
- 3) ONLINE ACCESS
- 4) NOTES ON UNINSTALLATION
- 5) PERFORMANCE TIPS
- 6) TROUBLE SHOOTING
- 7) TECHNICAL SUPPORT
-
-
- 1) SYSTEM REQUIREMENTS WINDOWS
- -----------------------
- * Pentium 133 or better
- * Minimum 64MB RAM
- * Windows 95 or later
- * CD-ROM drive
- * 16 bit color display
- * MPC compatible audio board
- * Mouse
- * Apple QuickTime Software (included on disc)
- * Modem or TCP/IP access (required for online link only)
-
-
-
- 2) GENERAL INSTALLATION INSTRUCTIONS
- -------------------------------------
- The following are instructions for installing American Sign Language
- on your hard drive. This procedure installs a few small files
- onto your hard drive that allow you to run our program. Please note
- that after installing, the CD disc must be in the CD-ROM drive
- whenever you wish to run American Sign Language.
-
-
- 1. Insert the American Sign Language CD disc into the CD-ROM Drive
- and the program will install automatically.
- 2. After the installation is completed, go to the START menu and
- select PROGRAMS -->American Sign Language-->American Sign Language
-
- If your CD-ROM drive does not support Autoplay:
-
- 1. Insert the American Sign Language CD disc into the CD-ROM drive.
- 2. Go to the START menu on the taskbar and click RUN.
- 3. Type D:\SETUP.EXE (where D is the letter name of your CD-ROM
- drive) and click OK.
- 4. After the installation is completed, go to the START menu and
- select PROGRAMS -->American Sign Language-->American Sign Language
-
- --------------
- ****WARNING***
- --------------
- If you reinstall American Sign Language3 over an existing version
- everything in that directory will be overwritten. For instance, if
- at the time of install you directed American Sign Language to install in
- your "personal" directory where you keep all your sign language related programs
- and then you need to reinstall American Sign Language for some reason you
- will be prompted to overwrite the directory "personal". If American Sign Language
- is the only thing in the "personal" directory it is safe to
- overwrite it. If you have other programs in the same directory, DO
- NOT OVERWRITE the directory, call our technical support and we will
- be happy to assist you.
-
-
- 3) ONLINE ACCESS
- ----------------
- If you have an internet service provider and you would like to visit
- the Multimedia 2000 website, go to the START menu and select
- PROGRAMS -->American Sign Language-->M-2K Online
- to go to http://www.m-2k.com
-
-
- 4) NOTES ON UNINSTALLATION
- ---------------------------
-
- If you wish to completely remove American Sign Language from your hard
- drive, go to the Start Menu and select Settings --> Control
- Panel --> Add/Remove Programs. In the Dialog Box that appears,
- select American Sign Language CD from the list of installed
- programs and click on the Add/Remove button. This will completely
- uninstall the program from your hard drive. It is NOT recommended
- that you merely drag the folder containing American Sign Language
- to the Recycle Bin. This is true for most programs under Windows.
-
-
- 5) PERFORMANCE TIPS
- --------------------
- The following tips will help improve the performance of any
- multimedia CD-ROM title that makes extensive use of audio and
- video.
-
- 1) Turn off Wallpaper and Screen Savers
- Click the right mouse button on the desktop. Click on
- Properties at the bottom of the menu. Choose <None> for the
- Pattern and Wallpaper settings. Click on the Screen Saver tab
- and choose <None> for the Screen Saver setting.
-
- 2) Make sure no other programs are running in the background while
- running the CD-ROM title.
-
-
- 6) TROUBLE SHOOTING
- --------------------
-
- Product Feature Help:
- American Sign Language has online help in each section. You
- can access it at any time by selecting Help.
-
- PROBLEM:
- Audio plays, but videos are not visible
-
- SOLUTION:
- Be sure you have installed Apple's QuickTime software found
- on the CD-ROM in the "QuickTime for Windows" directory.
-
- PROBLEM:
- You are receiving the message: For American Sign Language to
- run correctly, the color palette must be set to High Color
- (16-bit).
-
- SOLUTION:
- Using the right mouse button, click on the desktop. Select
- Properties from the pop-up menu. Select the Settings tab.
- Under the Color Palette pulldown menu select High Color (16 bit)
- and Restart your computer.
-
-
- PROBLEM:
- Errors displaying files, reading the CD-ROM drive, and
- printing (among assorted others).
-
- SOLUTION:
- Do not run any other applications simultaneously with American
- Sign Language. This includes any TSR's or Startup applications.
- (e.g. Microsoft Office or Bookshelf, Packard Bell Navigator).
- There should be no other programs listed in the task bar at the
- bottom of the screen.
-
- - or -
-
- Increase the size of Virtual Memory Swap File. Please refer to
- your Windows manual for instructions on this procedure. (We
- recommend a swap file of at least 7 megabytes.)
-
-
- 7) TECHNICAL SUPPORT
- ---------------------
-
- For free technical support:
- Visit our online trouble-shooting guide at www.m-2k.com/techsup
-
- Multimedia 2000, Inc
- 2017 8th Ave
- 3rd Floor
- Seattle, WA 98121
-
- Voice: 206-622-5530
- Fax: 206-622-4380
- Email: techsupport@m-2k.com
- Support Hours:
- Mon-Fri: 8am-5pm PST
-
- When contacting us, please have ready: the type of computer you are
- using, including CPU speed, amount of RAM, Windows version, type of
- sound card and any error messages that you are receiving.
-
-