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README.TXT
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1995-10-04
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47KB
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Wing Commander IV PCCD Demo
-----------------------------
(C) 1995, Origin Systems, Inc. This document may not, in whole or part,
be copied, photocopied, reproduced, translated, or reduced to any
electronic medium or machine readable form without prior consent, in
writing, from Origin Systems, Inc.
Origin Systems, Inc. believes the information contained in this document
is accurate and reliable. Origin Systems, Inc. reserves the right to
update this manual at any time and without notice.
This file will be updated continuously and can be found on our BBS
512-346-2BBS (2227) & on the Internet (ftp.ea.com
/pub/patches/wc4demo.txt).
----------------------------------------------------------------------
This help file has been provided as documentation for Wing Commander IV.
It details key commands, features, and the most common questions asked
and their answers.
To print a hardcopy of this file, at the DOS prompt, change to the drive
of your CD-ROM drive (i.e. "D:") and type :
PRINT README.TXT [ENTER]
----------------------------------------------------------------------
Index
[1.0] General Notes
[1.1] About Wing Commander IV
[1.2] Features
[1.3] Scores to beat...
[1.4] Tips on Gameplay
[2.0] System Requirements
[3.0] Boot Disk Configuration
[4.0] Install Program
[4.1] Joystick Calibration
[4.2] CPU Benchmark
[4.3] Video Benchmark
[4.4] CD-ROM Benchmark
[4.5] Sound Card Compatibility
[5.0] Game Controls
[6.0] Troubleshooting
[6.1] General Info
[6.2] Questions and Answers
[6.3] Known Problems
[6.4] Problem CD-ROM drivers and their updates
[7.0] Windows and OS/2 Compatibility
[8.0] Miscellaneous
[8.1] Can I play the game from my hard drive?
[8.2] Can I change the time limit?
[8.3] What files accompany the Wing IV Demo?
[9.0] Origin Catalog
[10.0] Origin Customer Service/Technical Support
[11.0] Disclaimer
----------------------------------------------------------------------
[1.0] General Notes
[1.1] About Wing Commander IV
Welcome to Wing Commander IV. This latest installment in the
Wing Commander series puts you back in the shoes of the Terran
Confederation's Colonel Christopher Blair, to investigate the
skirmishes with our long-time allies, The Border Worlds.
This demo has a promotional trailer which loops endlessly or until
the Escape key is pressed, at which point the Demo switches to
gameflow mode. From gameflow, one can choose to fly the demo mission
or review the trailer. Upon completion of the Demo Mission or hitting
ALT-Q, the demo returns to gameflow.
When you select to fly the demo mission, you will be at the helm of
the Confederation Hellcat. The mission has a default time limit of 5
minutes. You start on the BWS Intrepid. Use A to take off from the ship,
or fly out manually by using + to increase your speed. The control type
selected in the install program will be used to maneuver your ship.
To autopilot to where the enemies are, press A once. You will
see a view of your ship flying by on its way to the enemy. Once you
reach the second action sphere, a pirate frigate and its escorts will
be continually jumping in until the time limit expires, or you die.
The circular display with the red dots on it is your radar.
If you maneuver the ship so that one of the dots is in the center,
you should be able to see it in front of you. It will be bracketed
by a red box. Maneuver each of the enemies into the crosshairs on
the screen and fire. If you hit them, you will see a blue shield
effect. Fire until their ultimate destruction! You can also fire
missiles at it using the Enter key or by pressing both buttons on
the joystick.
If the screen appears too bright, try pressing Ctrl and the Left
arrow key. If the screen appears too dark, try pressing Ctrl and
the Right arrow key.
To exit the Demo, press Alt-X from gameflow or spaceflight.
[1.2] Features
Wing Commander IV features many new improvements over Wing Commander
III. These include :
o Digital Music
o Realistic textures for the spaceflight objects
o Cool cockpit huds
o New weapons/missiles
o Improved movie player allowing the playback of 16-bit color/16-bit
stereo movies!
o New explosion effects
[1.3] Scores to beat...
So, you think you're pretty good, eh? You pathetic descendant of MONKEYS!
Beat these kill scores! (See the notes at the bottom...)
KILLS (@) KILLS (#)
Anthony L. Sommers (asommers) 20 12
QA Project Leader
J. Allen Brack (Number One) 19 12
QA Assistant Project Leader
Todd Wachhaus (Viper) 21 12
QA Assistant Project Leader
@ - Battle was ACE AI, any guns, NO missiles, no invulnerability,
collisions ON, default timer (5 minutes), score was represented by the
kill counter.
# - Battle was ACE AI, Stormfire ONLY, NO missiles, no invulnerability,
collisions ON, default timer (5 minutes), score was represented by the
kill counter.
[1.4] Tips on Gameplay
1) Balance your power settings at the start of the mission
2) Switch to full guns and synchronize (CTRL-G)
3) Watch out for those rear turrets on the Tbolts!!! Ouch!!!
4) As soon as you finish one fighter, immediately move to another!
5) You've got to know when to use afterburners, especially when tailing
fighters...
6) Be careful not to ram the enemy ships, you get no kills that way.
7) Have fun! It's only a game... -ALS, TAW & JAB
----------------------------------------------------------------------
[2.0] System Requirements
Wing Commander IV CD-ROM system requirements (which are absolutely
needed to play the game) :
i486DX2/66 Processor or higher
8 MB of RAM (7 MB of XMS)
360K Conventional Memory
MS-DOS 5.0 and up
Double Speed CD-ROM Drive (300,000 bytes/second transfer rate)
VESA Local Bus Video Card
100% Microsoft compatible mouse
20 MB of free hard disk space
System Recommendation - VGA :
i486DX2/66 Processor or higher
16 MB of RAM (15 MB of XMS)
500K Conventional Memory
Quad Speed CD-ROM Drive (600,000 bytes/second transfer rate)
VESA Local Bus Video Card
100% Microsoft compatible mouse
20 MB of required hard disk space
Sound Blaster or 100% compatible sound card for Digital FX/Music
Joystick
System Recommendation - SVGA/Optimal :
Intel Pentium 75 MHZ or higher
16 MB of RAM (15 MB of XMS)
500K Conventional Memory
Quad Speed CD-ROM Drive (600,000 bytes/second transfer rate)
PCI SVGA video card
100% Microsoft compatible mouse
20 MB of required hard disk space
Sound Blaster or 100% compatible sound card for Digital FX
Joystick (Flightstick Pro or Thrustmaster)
----------------------------------------------------------------------
[3.0 ] Boot Disk Configuration
Almost all problems can be solved by making a boot disk for Wing
Commander IV. Regardless of the total amount of RAM and/or conventional
memory, processor speed/power, etc., the boot disk will set up your
computer specifically to run Wing Commander IV. Expanded Memory
Managers (EMM386, QEMM386, 386MAX, NETROOM, etc.) are not needed and if
configured incorrectly, will often conflict with our own protected mode
memory manager.
It is recommended that you create a floppy boot disk for Wing Commander
IV. If you have a blank floppy disk for your A: drive, the program
BOOTDISK.EXE can be used to assist you. BOOTDISK.EXE examines your hard
drive CONFIG.SYS and AUTOEXEC.BAT and determines the best configuration
for running Wing Commander IV. All you have to do is put a blank floppy
in the drive, type BOOTDISK at the CD-ROM drive prompt, and press
[ENTER].
Once the boot disk is finished, simply reboot your machine with that
disk in the A: drive. It's that easy!
To make a boot disk for Wing Commander IV manually, please use the
following instructions :
1) Place a blank disk in drive A:
2) Type C: and press [ENTER]
3) Type FORMAT A: /S and press [ENTER]
4) Type A: and press [ENTER]
5) Type COPY C:\CONFIG.SYS and press [ENTER]
6) Type COPY C:\AUTOEXEC.BAT and press [ENTER]
7) Type EDIT A:\CONFIG.SYS and press [ENTER]
8) Different computers have different sound cards, CD-ROM drives, etc.
Therefore, after the first 5 initial lines, we cannot list out the
exact lines needed. However, the original lines from your hard disk
CONFIG.SYS will be there, and you can try to make sure lines of the
CONFIG.SYS on the boot disk read somewhat like the following :
DEVICE=C:\DOS\HIMEM.SYS
DOS=LOW
FILES=25
BUFFERS=99
SHELL=C:\DOS\COMMAND.COM C:\DOS\ /P
DEVICE=C:\<path>\<possible sound card drivers>
DEVICE=C:\<path>\<CD-ROM drivers>
DEVICE=C:\<path>\<possible mouse driver>
Lines to make sure you want to remove from the CONFIG.SYS of the
boot disk :
DEVICE=C:\DOS\EMM386.EXE ...
DEVICE=C:\WINDOWS\IFSHLP.SYS
DEVICE=C:\DOS\SMARTDRV.EXE ...
9) After you are finished with the CONFIG.SYS, press [ALT-F], then [X],
then [Y]. You should return to the A: prompt.
10) Type EDIT A:\AUTOEXEC.BAT and press [ENTER]
11) Similar to CONFIG.SYS, since different computers have different
sound cards, CD-ROM drives, etc., we cannot list out the exact lines
needed for the AUTOEXEC.BAT file. However, the original lines from
your hard disk AUTOEXEC.BAT will be there, and you can try to make
sure lines of the AUTOEXEC.BAT on the boot disk read somewhat like
the following :
@ECHO OFF
PROMPT $p$g
PATH C:\DOS
C:\<path>\MSCDEX.EXE ...
<possible soundcard lines (SET BLASTER=, SET SOUND=, etc.)>
<possible mouse driver line (C:\DOS\MOUSE or C:\MOUSE\MOUSE)>
Lines to make sure you want to remove from the AUTOEXEC.BAT of the
boot disk :
C:\DOS\SHARE.EXE ...
C:\DOS\SMARTDRV.EXE ...
12) After you are finished with the CONFIG.SYS, press [ALT-F], then [X],
then [Y]. You should return to the A: prompt.
13) Reboot your computer with the new boot disk. You may now try to
install/run the game!
----------------------------------------------------------------------
[4.0] Install Program
The first time you run the Wing Commander IV Demo, the game will
automatically run its install program. This program allows you
to setup sound cards, set save game directories, test machine
speed, etc.
[4.1] Joystick Calibration
If the program detects an active gameport on I/O Port 200 or 201,
you will be asked to calibrate your joystick. As you move your
joystick around, the X and Y coordinate numbers shown at the bottom
of the screen should decrease as you move to the upper left and
increase as you move to the lower right. Follow the on-screen
instructions to calibrate the joystick. Once initially calibrated,
a rectangular cursor SHOULD appear in the center of the grid. Move
this cursor to the four corners of the grid and then SMOOTHLY
through the inner portions of the grid quadrants. The cursor and
corresponding numbers at the bottom of the screen should adjust
according.
If your cursor flickers between positions or jumps unexpectedly from
one location to another as you move it, then your joystick as not
calibrated properly for one of the following possible reasons :
1) Joystick Port Conflict: Two active joystick ports on the same
system will confuse the calibration routine and produce
erroneous data.
SOLUTION: Possible locations for joystick/game ports can be
found on either a) the sound card, b) the i/o serial card
(where your mouse might be plugged into) or c) a separate
gamecard (usually speed-adjustable). Only one of the ports
can be active. Check the respective manufacturer's
documentation to find out what settings need to be made to
disable one or more of the conflicting ports.
2) Poor Initial Calibration: Try again by pressing any key other
than <ESC>, and recalibrating.
3) Machine Speed Conflict: Some gameports cannot handle the speed
of some computers, especially Pentiums. As a result, the
calibration information returned to the software routine is
inaccurate.
SOLUTION: Your system may benefit from the purchase of a speed-
adjustable gamecard. These gamecards allow the user to
adjust the rate at which the joystick calibration can
actually speak to the joystick hardware. Some of the tested
gamecards include the Thrustmaster ACM, the Gravis
Eliminator, the Kraft Game Card and the CH Gamecard 3.
4) Bad Joystick Hardware: Unfortunately, some joystick hardware
gives out after repeated usage. If you have checked the other 3
possibilities and you still have trouble calibrating, try
attaching another joystick from a friend's computer. This may
help you pinpoint the problem.
[4.2] CPU Benchmark
Prior to configuring your machine for Wing Commander IV, the
installation program will perform a benchmark on your system. It
will attempt to load an object in SVGA (if a VESA-compatible driver
is detected) and draw that object as fast as it can on the screen.
NOTE: If the benchmark only detects VGA, the results will be
INACCURATE as the test assumes SVGA results. Please load a
VESA-compatible driver even if you choose not to run SVGA in
one or more portions of the game.
Once complete, the results of the WC4 Benchmark will appear at the
top of your screen. If they vary excessively, please read the
following information and recommendations :
-- How is the CPU tested?
WC4 makes a purely mathematical calculation and determines the
response time. This relies on 100% of the processor speed.
-- What do the numbers mean?
Listed below is the estimated breakdown based upon results
received during testing of Wing Commander IV:
+-------------------+-------+------------------------------+
| Pentium 120 | 2 | Pentium Class CPU Speed |
+-------------------+-------+------------------------------+
| Pentium 90 | 4 | Pentium Class CPU Speed |
+-------------------+-------+------------------------------+
| Pentium 60 | 6 | Pentium Class CPU Speed |
+-------------------+-------+------------------------------+
| DX4/100, DX4/75 | 7-10 | High-End 486 Class CPU Speed |
| and DX2/66 | 10 | High-End 486 Class CPU Speed |
+-------------------+-------+------------------------------+
Ratings of 11 or higher indicate that you do not have the
processor speed to play Wing Commander IV. We do not recommend
that you attempt gameplay on a machine with this rating.
Ratings of 0 indicate that you have a computer that
rates faster than the technology available at the release of
this demo. Never to fear though, Wing Commander IV incorporates
a limiter to insure that the game is playable on the next
generation of processors.
-- What kind of performance should I expect?
Space flight depends HEAVILY upon the CPU speed of your system.
But this will only work up to a certain point as defined by the
speed of your video. For example, a Pentium computer with an ISA
video card will bottleneck due to the slow video card
performance. Switching from SVGA to VGA will help alleviate
this dependency upon the video speed.
-- How do I improve this rating?
A) Ensure that you have your Internal and External Cache enabled
for your CPU. Contact your computer manufacturer to investigate
these settings further.
B) Upgrading your CPU and motherboard is the only other way to
improve this performance. Some of today's systems have included
the use of ZIF Sockets that make CPU chip upgrades easier.
Doubling your clock speed may be as simple as putting in a new
CPU. Contact your computer manufacturer for details about your
specific system and its possibilities for upgrade.
[4.3] Video Benchmark
The game runs in VGA 320x200 256 color mode and SVGA 640x480 256
color mode. However, SVGA mode is ONLY accessible if you have a
VESA driver installed or your video card has VESA built in. If you
don't have a VESA driver for your card, UNIVBE has been included
(Universal VESA BIOS Extensions). If your video card does not
support the VESA standard, the game will run in VGA.
-- How is the Video Card tested?
An object is loaded from the CD-ROM into your computer's RAM.
The object is then timed to determine how quickly it copies from
this main RAM to the VRAM on your video card. This test
combines both the bus speed of your video card (as determined by
your system architecture: ISA, EISA, VESA or PCI) and the speed
of the video card itself to receive this information into its
own memory.
NOTE : The Benchmark assumes that you are loading a SVGA object.
-- What do the numbers mean?
Listed below is the estimated breakdown based upon results
received during testing of Wing Commander IV:
+-------------------+-------+------------------------------+
| PCI Video card | 0-1 | Local Bus Video Speed |
+-------------------+-------+------------------------------+
| VLB Video card | 1-4 | Local Bus Video Speed |
+-------------------+-------+------------------------------+
| ISA Video card | 5+ | Low-End Video Speed |
+-------------------+-------+------------------------------+
NOTE : Owners of video cards with a rating of 5 or higher will
probably experience trouble viewing the movies. For these
users, we highly recommend that you upgrade your
video card for improved performance.
-- What kind of performance should I expect?
Space flight AND Movies depend heavily upon the speed of your
video. As mentioned in the CPU Benchmark section, the processor
speed can only take you so far. After that, the video speed will
carry the rest of the load. Slower video card owners should
adjust movies and space flight to VGA to avoid choppy frame rate
or pausing during movies.
-- How do I improve this rating?
The system architecture of your computer greatly affects the
overall performance of any video card. For most ISA customers,
the best increase in video performance will be to upgrade to a
new motherboard with VLB or PCI architecture. For increases
within a particular type of architecture, research each video
card for its DOS performance and rating by nationally recognized
benchmarks or publications.
NOTE : Windows accelerator cards which feature enhanced Windows
video speeds MAY NOT provide the same type of performance
in DOS. Check your local retailer or video card
manufacturer for more information about these performance
ratings.
[4.4] CD-ROM Benchmark
-- How is the CD-ROM Drive tested?
A file approximately 2 MB in size is located on the WC4-CD.
It is then transferred from the CD into the main RAM on your
computer. The amount of time it takes to transfer this
information is read in bytes per second (bps). The amount of BPS
determines the speed of the CD-ROM drive itself.
-- What do the numbers mean?
Listed below is the breakdown based upon common convention used
by CD-ROM manufacturers':
+-----------------------------+------------------------------------+
| Less than 300,000 bytes | Single Speed CD-ROM Drive |
+-----------------------------+------------------------------------+
| Greater than 300,000 but | Double Speed CD-ROM Drive |
| less than 450,000 bytes | |
+-----------------------------+------------------------------------+
| Greater than 450,000 but | Triple Speed CD-ROM Drive |
| less than 600,000 bytes | |
+-----------------------------+------------------------------------+
| Greater than 600,000 bytes| Quad Speed or greater CD-ROM Drive |
+-----------------------------+------------------------------------+
-- What kind of performance should I expect?
The speed of your CD-ROM determines the amount of load times for
all three modules: gameflow, space flight and movies. As you
would expect, the faster the drive means the lesser amount of
waiting.
-- How do I improve this rating?
Short of buying a new CD-ROM drive, there is not much that can
be done to improve the transfer rate of a CD-ROM drive to help
Wing Commander IV perform faster. However, if you notice that
the transfer rate of the CD-ROM drive is not what you expect,
then it could be attributed to a couple of problems.
A) If you are using any type of CD-ROM caching software, try
disabling it. Due to the game's dependency upon Burst Mode
Transfer Rate, the use of CD-ROM caching software will not help
but may, in fact, harm the performance of WC4. During its
operation, some software will tell a program asking for a
particular file, that the information is buffered into memory
when it is, in reality, not finished. In some cases, it may not
even have begun to transfer. Since WC4 uses the interrupt to
send the information, it won't find any information and WC4 will
wait for it causing pauses during the movies.
B) *** Most probable *** Your CD-ROM software drivers may not be
communicating with the CD-ROM drive properly. It is very
important that you have the latest driver for your CD-ROM drive.
Pausing during movies, slow CD access/load times and CDR-101
error messages (not being able to access the CD) may all be the
result of the use of an outdated driver. Contact your CD-ROM
drive or Multimedia Kit manufacturer to see if you have the
latest CD-ROM driver. Users of SCSI controller cards should
call their controller card manufacturers to ensure that their
software fully supports the specific CD-ROM drive by model
number.
The Demo and the final game will create a small directory off of
drive C on your system called c:\wc4demo. This directory contains
the install and configuration information for your machine.
Since the game plays entirely off the CD-ROM, we needed a default
directory in which to save this information.
You can run the game strictly in VGA with :
WC4DEMO -V
This will force the game to ignore the VESA driver and use VGA.
The Install program can be rerun at any time by typing:
WC4DEMO -I or INSTALL or SETUP
[4.5] Sound Card Compatibility
For Digital FX, the game supports the Sound Blaster (and 100% Sound
Blaster compatibles), Sound Blaster Pro, Sound Blaster 16, Sound
Blaster AWE 32, Pro Audio Spectrum, Roland RAP-10, Ensoniq
Soundscape, Gravis Ultrasound.
NOTE : All sound cards are to be used in their NATIVE MODE only.
For example, the Ensoniq Soundscape emulates the Sound Blaster.
Yet for Digital FX, choose Ensoniq Soundscape rather than Sound
Blaster/Compatibles.
The install program chooses the default settings of the sound card
defined by the manufacturer. Some sound cards which emulate other
sound cards may not work with Wing Commander IV. If you are using a
sound card which is not listed as a choice in the installation
program, please consult your sound card manufacturer to see about
getting your sound card to properly emulate one of the sound cards
listed.
Roland RAP-10
The Roland RAP-10 uses DMA Channel 6. This is defined by the
game, and cannot be changed.
Gravis Ultrasound and Ultrasound MAX
Some Gravis Ultrasound/MAX owners may experience pausing during
the playing of movies in SVGA mode. If this happens, try
switching the Movie Video Mode in the install Program to VGA to
see if this helps. GUS Max owners should select Gravis
Ultrasound when selecting the sound card.
----------------------------------------------------------------------
[5.0] Game Controls
CAMERA CONTROLS
------------------------------------------
F1 Switch to Cockpit View
F1 Toggle HUD View
F2 Left View
F3 Right View
F4 Rear View
Ctrl-F4 Rear View in MFD
F5 Chase Camera
F6 Object View Camera
N Navigation Map
[ Zoom in (F6 and Navmap)
] Zoom out (F6 and Navmap)
Left Arrow Pan Left (F6 and Navmap)
Right Arrow Pan Left (F6 and Navmap)
Up Arrow Tilt Up (F6 and Navmap)
Down Arrow Tilt Down (F6 and Navmap)
-------------------------------------------
NAVIGATION MAP CONTROLS
------------------------------------------------
S Toggle Stars
G Toggle Grid
C Center on Player
N Select Next Waypoint
P Select Previous Waypoint
[ Zoom In
] Zoom Out
------------------------------------------------
SPEED CONTROLS
------------------------------------------------
- Decrement Throttle 5%
+ Increment Throttle 5%
Backspace Set Throttle to 0
\ Set Throttle to Max
Tab Afterburners (while held down)
~ Toggle Afterburners
------------------------------------------------
WEAPON CONTROLS
--------------------------------------------------------
G Select Next Gun Mode
F Full Guns
E Drop Decoy
M Select Next Missile Mode
B Full Salvo of Missiles; Launch all missile hardpoints
Ctrl-S Engage Smart Targeting
T Select Next Target
R Select Next Turret on Current Target
Y Select Closest Target and Match Speed
L Lock Target
Enter Fire Missile
Space Fire Gun
--------------------------------------------------------
COCKPIT CONTROLS
-----------------------------------------------------------------
A Autopilot
S Bring up Shield Display
C Bring up Communication Display
D Bring up Damage Display
P Bring up Power VDU/Change System
[ Decrease Current System by 5%
] Increase Current System by 5%
SHIFT-[ Set all systems equally
SHIFT-] Max power to selected system
CTRL-] Lock current system (toggle)
0 Cycle through VDUs (Video Display Units)
-----------------------------------------------------------------
MISCELLANEOUS CONTROLS
----------------------------------------------------------
Alt-X Exit the Demo
Alt-C Calibrate Joystick
Ctrl-F Display Frame Rate
Alt-2 VGA Mode
Alt-4 SVGA Mode
Alt-P Pause Spaceflight
Ctrl-J Activate Joystick Controls
Ctrl-K Activate Keyboard Controls
Ctrl-M Activate Mouse Controls
Ctrl-Left Arrow Make Demo Darker
Ctrl-Right Arrow Make Demo Brighter
Alt-O Options Screen
----------------------------------------------------------
JOYSTICK CONTROLS
-----------------------------------------------------
Back Pitch Up
Forward Pitch Down
Left Yaw Left
Right Yaw Right
Button 0 Fire Gun
Button 1 & Forward Increase Throttle
Button 1 & Back Decrease Throttle
Button 1 & Left Roll Left
Button 1 & Right Roll Right
Double Click Button 1 and Hold Afterburner
Button 1 & Button 0 Fire Missile
-----------------------------------------------------
KEYBOARD CONTROLS
-----------------------------------------------------
Up Arrow Pitch Up
Down Arrow Pitch Down
Left Arrow Yaw Left
Right Arrow Yaw Right
> Roll Left
< Roll Right
Shift & Above Keys Doubles rate
-----------------------------------------------------
MOUSE CONTROLS
-----------------------------------------------------
Up Pitch Up
Down Pitch Down
Left Yaw Left
Right Yaw Right
Button 1 Fire Gun
Button 2 & Forward Increase Throttle
Button 2 & Back Decrease Throttle
Button 2 & Left Roll Left
Button 2 & Right Roll Right
Double Click Button 2 and Hold Afterburner
Button 1 & Button 2 Fire Missile
-----------------------------------------------------
----------------------------------------------------------------------
[6.0] Troubleshooting
If the game crashes inexplicably or there are sound and video
glitches, it is probably the result of an invalid configuration. Try
making a boot disk and start again. The problem may not reoccur. If it
does, consult the troubleshooting section. You may have outdated CD-
ROM device drivers or your hardware may have loose cables, bad SCSI
termination or some other problem. If the CD-ROM appears undamaged,
check your hardware and/or contact the manufacturer of your CD-ROM
drive to obtain the latest software device drivers and/or hardware
fixes.
[6.1] General Info
Here are some things to check :
1) Set up a BOOT DISK! :)
2) Make sure your VESA driver is current and up to date. Try
"UNIVBE", or playing in VGA with "WC4DEMO -V".
3) Make sure you have a 100% compatible mouse driver. Attempt to REM
out your mouse line and see if the problems persist.
4) You have a clean hard disk with at least 25MB of free space (50MB
if you are using disk compression).
5) Check sound card settings and compatibility. Try disabling your
sound card to see if that allows you to get into the game.
6) Make sure your CPU is 100% Intel compatible.
7) The MSCDEX driver can have unpredictable behavior. If it is
loaded high OR if the /E parameter is used, its behavior generally
becomes much worse.
8) SCANDISK and DEFRAG your hard drives regularly. Consult your DOS
manual for instructions on using these utilities.
[6.2] Questions and Answers
Q : How do I run the install program to change my configuration?
A : The Install Program can be re-run at any time by typing :
WC4DEMO -I
Q : Will I get any benefit from using a disk cache, such as SMARTDRIVE?
A : If you have lower than 16 MB of RAM, it is recommended that you
remove any disk caching software. The game doesn't need it and will,
in fact, run slower with it. The disk cache also uses memory that
may keep you from running the game.
However, if you have more than 16 MB of RAM, you may want to
allocate an amount over the first 16 MB to SMARTDRIVE, the disk
caching software that comes with MS-DOS 5.0 and up. For SMARTDRV.EXE
that comes with MS-DOS 6.20 and up, by default, SMARTDRIVE caches
CD-ROM drives. You will want to disable this feature when playing
Wing Commander IV. For example, if you have 24 MB of RAM and the
letter of your CD-ROM drive is "D:", you may want to include the
following line in your AUTOEXEC.BAT file on the boot disk :
C:\DOS\SMARTDRV.EXE 4096 D-
+--------------------------------------------------------+
| NOTE : Do NOT install the game with SMARTDRIVE loaded! |
+--------------------------------------------------------+
Q : If I changed the savegame directory from "C:\WC4DEMO" to something
else in the install program, why is there still a "C:\WC4DEMO"
directory on my hard disk?
A : Aside from the directory created by the install program for the Wing
Commander IV save games and files copied to the hard drive from the
CD, the directory "C:\WC4DEMO" is created to hold configuration
information. The information contained in this directory (if not
used for save games and game files) is less than 1 K (1,000 bytes).
This directory must not be deleted or renamed. Wing Commander IV
looks in this directory for information about the game. If it is not
found, it assumes the game has not been installed and will re-run
the installation program.
Q : I keep getting the message "Critical error on file : ..\..\DATA\xx"
(where xx is a "path\filename.ext"). What does this mean?
A : This could mean that you have a bad CD, or an invalid configuration.
If this error message occurs, Wing Commander IV CAN NOT read the
disc. This may be due to outdated drivers, an incompatible setup, or
a bad CD. Be sure to check the bottom surface of the CD to ensure
that it is dust/dirt free.
Q: Why do my movies start and stop?
A: The movies pause because data cannot be transferred from the CD-ROM
drive to our game at a sustained rate. The following may be
attempted to help alleviate movie pausing :
1) Try a different movie playback setting. Small Window, Black and
White, and Fast Decompression are options to allow you to view the
movies if your machine is not fast enough to play them normally.
For example, if you are using SVGA 16-bit full screen, and the
movies are pausing, try SVGA 16-bit with Fast Decompression, 16-bit
SVGA Small Window, 8-bit SVGA full screen, VGA, etc. until you find
a combination that you are satisfied that has no pausing during
playback.
1) Play the movies in VGA. There is roughly 4 times as much data in
SVGA to display to the screen than in VGA. Run the installation with
WC4DEMO -I and make sure Movie Video Mode is VGA. If none of this
helps, you may with to copy the demo to your hard disk and run it
from there.
2) Make sure your CD-ROM driver is up to date. You will need to contact
your CD-ROM drive manufacturer to see if you have the latest
version. You can check the list of problem CD-ROM drivers at the end
of this file to see if your driver needs to be updated.
3) We test the speed of your machine and rate it according to the time
it takes for certain actions to be completed (see README.TXT for
more information). The benchmarks for your system are accurate. You
must make sure you rate at least :
0-10 for CPU Speed. Lower score = Faster processor
0-4 for Video Card Speed. Lower score = Faster video card
300+ for CD-ROM drive transfer rate. Higher rate = Faster CD-ROM
If you do not meet any of the above requirements, you probably will
experience movie pausing, even in VGA.
[6.3] Known Problems
Error message : "VESA mode unavailable"
Problem : You selected 16-bit SVGA in the install program, but your
video card does not support 16-bit SVGA.
Solution : If your card supports SVGA, you should be able to select
8-bit SVGA in its place.
Error message : "Out of swapfile space"
Problem : Wing IV's virtual memory swap file has become severely
fragmented.
Solution : Please delete the swapfile that was left behind
(SWAPFILE.$$$), and run DEFRAG or a similar disk
defragmentation utility to help remedy the problem.
Error message : "malloc () failed; Requested xxx, Available xxx"
Problem : The game has run out of memory.
Solution : Make a floppy boot disk and the problem should go away.
Error message : "Exception 13 happened :)"
Problem : Wing Commander IV has detected a problem with its DOS
extender and/or memory manager.
Solution : Since the game is still in development, these occasionally
occur. Usually, a boot disk will solve the problem. If it does not,
there could be a hardware configuration issue that needs to be
addressed. Check the Question and Answer section for ideas on how to
correctly configure your system for Wing Commander IV.
Error message : "Open failed on file : ..."
Problem : Make sure the CD is dust/dirt free. Make a boot disk, and
if you are running Windows 95, you may wish to reboot to DOS before
running Wing Commander IV.
[6.4] Problem CD-ROM drivers and their updates
If you are experiencing problems with Wing Commander IV (crashes,
movie pausing, etc.) make sure your CD-ROM driver is up to date. The
following is a list of CD-ROM drivers we tested the game with and we
know that work with the game and their locations.
* NOTE : These may not be the latest CD-ROM drivers. You will need a
driver of this version or later.
+ This is a location where you can find the driver. It is not the
original source for the driver.
Driver Name Driver Driver Filename Driver Location
Version Date to DL
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
ASPICD.SYS 3.13 6-10-94 N/A Adaptec
BBS 408-945-7727
TECH 408-945-2550
+ Creative Labs
BBS 405-742-6660
TECH 405-742-6622
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
CDMKE.SYS 4.04 12-3-93 N/A + Reveal
BBS 818-704-6321
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
DD260.SYS 1.42 MediaVision
BBS 510-770-0968
TECH 510-252-4315
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
MTMCDAE.SYS 1.17 7-14-93 CDAE.EXE Mitsumi
MTMCDAS.SYS 1.16 FX116.EXE BBS 415-691-4469
MTMCDAI.SYS 1.33 IDE133.EXE TECH 415-691-4465
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
SBCD.SYS 4.19 4-30-94 CD-DOS.EXE Creative
BBS 405-742-6660
TECH 405-742-6622
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
SLCD.SYS 1.73a 173A.EXE Sony
BBS 408-955-5107
SLCD173.EXE MediaVision
BBS 510-770-0968
TECH 510-252-4315
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
TSLCDR.SYS 3.16 4-26-94 316.EXE MediaVision
BBS 510-770-0968
TECH 510-252-4315
----------------------------------------------------------------------
[7.0] Windows 95 and OS/2 Compatibility
Wing Commander IV is being developed to run in a DOS box in
both Windows 95 and OS/2. The minimum memory requirement for Windows
95 is 8MB (recommended is 16MB) and the minimum memory requirement for
OS/2 is 16MB. The Demo SHOULD work under both Windows and OS/2.
Windows must be in Enhanced 386 Mode and OS/2 must have DPMI_ENABLED set
in the DOS settings. It should have at least 8MB of DPMI_MEMORY set.
If the Demo has problems under Windows or OS/2, worry not. The
final release will have PIFs and Icons and complete information on
how to make it work with both systems.
With Windows 95, you should be able to run Wing Commander IV simply by
placing the CD in the CD-ROM drive. Wing Commander IV supports Autoplay,
and should run when you double-click the Wing Commander IV icon.
----------------------------------------------------------------------
[8.0] Miscellaneous
[8.1] Can I play the game from my hard drive?
Sure! Simply copy the files in the Wing Commander IV demo directory to a
directory on your hard drive, and run the game from that directory. Or
you can use INST2HD.BAT to install the game to the C:\WC4DEMO directory
for you. Ensure that you have 20 MB of hard disk space free.
If you copy the game to drive C:, you must make the save game directory
point to the directory you copied the files to. For example, you copied
the game to "C:\GAMES\WC4DEMO\". In Wing Commander IV's install program,
you must change the save game directory to "C:\GAMES\WC4DEMO\". If you
copy the game to a hard drive that is not drive C:, this does not apply.
[8.2] Can I change the time limit?
WC4DEMO -Ln
can be used to change the time limit. "n" can vary from 1 to 15 minutes.
[8.3] What files accompany the Wing IV Demo?
autorun.inf Win 95 Autoplay file
bootdisk.exe Boot disk maker
gameflow.tre Wing IV Data File
globals.iff Wing IV Data File
hmidrv.386 Wing IV Data File
install.bat Batch file runs install
install.tre Wing IV Data File
inst2hd.bat Batch file copies game to the hard drive (C:)
intsupx.iff Wing IV Data File
jemm.ovl Wing IV Data File
language.tre Wing IV Data File
mcga.dll Wing IV Data File
missions.tre Wing IV Data File
movies.tre Wing IV Data File
palfade.iff Wing IV Data File
readme.txt This file
setup.bat Batch file runs install
test.iff Wing IV Data File
test1.iff Wing IV Data File
test2.iff Wing IV Data File
test3.iff Wing IV Data File
test4.iff Wing IV Data File
test5.iff Wing IV Data File
univbe.exe Universal VESA Driver
vesa480.dll Wing IV Data File
wc4.bat Batch file runs game
wc4.cds Wing IV Data File
wc4.dsk Wing IV Data File
wc4.ico Wing IV Icon for Windows 95
wc4demo.exe Wing IV Demo
wc4lang.iff Wing IV Data File
----------------------------------------------------------------------
[9.0] Origin Catalog
CATALOG.EXE is a Windows program which allows you to preview some
of the upcoming Origin Releases. To access it, run Windows,
Choose Run from the Program Manager File Menu and type:
[CD-ROM drive]:\CATALOG\CATALOG
where [CD-ROM drive] is the drive letter of your CD-ROM drive.
For example, if your CD-ROM Drive is Drive D you would type:
D:\CATALOG\CATALOG
----------------------------------------------------------------------
[10.0] Origin Customer Service/Technical Support
If you would like to contact Origin Technical Support, please call
512-434-HELP (4357) M-TH 9:00am to 1:00 pm, 2:00pm to 5:00 pm, F 9:00am
to 1:00pm, 2:00pm to 4:30pm.
Internet at support@origin.ea.com.
Internet Web site http://www.ea.com/origin.html.
Our BBS number is 512-346-2BBS (2227).
AOL : Mail to ORIGINCS.
----------------------------------------------------------------------
[11.0] Disclaimer
Please remember that Wing Commander IV is still in development.
We have not completed our optimizations or our debugging of the
final product. Much of the game has not been completely polished.
If the game crashes unexpectedly, please bear this in mind.
----------------------------------------------------------------------
Thank You for checking out our Demo! We hope you enjoy it! We just want
you to have fun... -ALS
The Wing Commander IV Development Team.
-END OF FILE-