may cause Acrobat Reader to crash. Solution: Turn off Page Caching in the
Edit > Preferences > General dialog.
HP DESKJET 500C This printer has an unprintable area near the top of the
page. Be sure to use the Shrink to Fit option in Acrobat ReaderÆs Print
dialog.
FONT NOT FOUND A font not found error may indicate that ATM did not have
enough memory to create a substitute font. See the Improving Performance
section of this file for information on how to increase the memory available
to ATM (if installed).
INSTALL Due to problems with some Desktop Managers, during installation
the Adobe Acrobat program group and the Acrobat Reader program item may
not be created. By default, the program is installed in the directory
c:\acroread and the executable is c:\acroread\acroread.exe.
LOTUS NOTES When you open an embedded PDF file from a Notes database,
the Acrobat Reader window seems to flicker slightly. This is because Lotus
Notes is giving Acrobat Reader OLE instructions to Show, Hide, then Show
the PDF document.
MACH 32 VIDEO CARD FROM ATI If you are using the MACH 32 ATI card, be
sure to use the 256-color mode with the Color Pallette ON. In other words,
do not use the 256-color mode with the color pallette off. For Acrobat,
make sure the Pallette is ON.
NEC ULTRALITE VERSA LINEAR DRIVER Rotated images may display with artifacts
when using the UltraLite Versa Linear 640x480 256 color video driver.
Solution: Use the UltraLite Versa 640x480 256 color driver.
NUMBER 9 VIDEO DRIVER When Acrobat ReaderÆs page caching is enabled, if
you experience horizontal lines running across the page try turning off the
turbo mode in the #9GXE video driver. This can be done via the Turbo menu
in the program ô#9GXE Statusö available in the ô#9 Hawkeye Control
Panel.
OLE When viewing a PDF file which is an embedded OLE object, you can
only perform an incremental save, not a full save. Operations which
require a full size are things like inserting another PDF file. As a
result, you cannot perform this operation on an embedded OLE object.
OS/2 Acrobat Reader should run in the Windows 3.1 compatibility mode
of OS/2 2.1 and OS/2 2.1.1.
PAGE CACHING ù Page caching is disabled for 16-bit and 24-bit displays
and the option is grayed out in the General Preferences dialog.
PATTERNS Files produced by the Acrobat Distiller containing patterns
may display slowly and cause memory shortages. This can often be the case
when applications represent patterns as thousands of small Type 3 font
characters. If you experience this problem, it is recommended to use
color rather than pattern fills.
PC TOOLS FOR WINDOWS 1.0 No Adobe Acrobat group is created and no
program items/icons are created. See INSTALL problem above for description
of workaround.
PHONENET PhoneNet does not properly map Macintosh file names containing
upper-ASCII characters. As a result, you will not be able to open any such
files in Acrobat Reader. Solution: DonÆt use special characters in file
names to be accessed by both Macintosh and Windows users over a
PhoneNet network.
PRINTING FROM FILE MANAGER Only one PDF file at a time can be selected
and printed from the File Manager.
ROTATING PAGES Rotating pages results in the loss of thumbnail images
for those pages. You can regenerate the thumbnails by choosing
Edit/Thumbnails/Create All.
ROTATED/TRANSFORMED TRUETYPE FONTS You may encounter some problems with
displaying or printing rotated or otherwise transformed TrueType fonts.
This is a limitation of TrueType and Windows. For best results, we recommend
you use Adobe PostScript Type 1 fonts in your documents.
STANDARD MODE Acrobat Reader 2.1 does not work in standard mode; you
must be running Windows 3.1 in enhanced mode.
SYSHOOK Syshook is an application that patches the system menus of
applications; it does not work well with Acrobat Reader.
TRUE TYPE TrueType fonts cannot be reencoded. Because of this limitation,
documents that were created using some special characters in a Type 1 font
may not display correctly if a TrueType version of the font with the same
name is installed on your system. When this happens, the error message
ôSome text in the font and character 'FONTNAME ###' could not be displayed
or printed correctly. The font could not be reencoded.ö is displayed. Since
the Acrobat installers do not replace TrueType versions of Times, Helvetica,
and Courier you may get this message with these fonts. Solution: Use the
Custom Install option to install a Type 1 version of these fonts.
WINDOWS FOR WORKGROUPS The Windows for Workgroups Netware extensions
(\windows\netx.com) have been known to cause problems with Acrobat Reader's
Open dialog, as well as other applicationÆs Open dialog.
Solution: Contact Microsoft.
WRONG COLORS If the colors on your monitor seem completely wrong,
try the following. In the Acrobat Reader's ini file (c:\windows\acroread.ini)
try changing the line 'IS8514=4' to 'IS8514=105'.
TO CREATE YOUR OWN PDF DOCUMENTS
================================
To take full advantage of the benefits of electronic documents, you can
purchase Acrobat Exchange, Acrobat Pro, or Acrobat for Workgroups with the
coupon contained in the Acrobat Reader On-line Guide (available on the
Acrobat CD Sampler) or by calling Adobe. With the full Acrobat products, you can:
- Create your own electronic documents as easily as printing from your
existing applications with PDF Writer.
- Protect your files with passwords; control access, printing, changing
the document, adding and changing notes, copying text and graphics.
- Find exactly what you need across multiple PDF files by searching on
keywords, author, title, subject synonyms, etc.
- Reuse information easily by extracting, copying, reordering and replacing
pages among PDF files -- with bookmarks, links and notespreserved.
- Create your own custom views into information.
- Add value, set priorities and maintain a dynamic information network
with links, bookmarks, notes and connections to external applications
and documents.
- Take advantage of third-party plug-ins to add new features to Acrobat.
- Integrate Acrobat with your desktop applications with Acrobat's support
for OLE automation, Notes F/X, AppleEvents, and more.
TECHNICAL SUPPORT
=================
For primary technical information and answers, you're free to take advantage
of Adobe's Basic Support Services at any time. You're responsible only for
telephone charges. These services include:
- Adobe US Automated Technical Suport -- a full-time, computer-driven
diagnostic system with answers to the most commonly asked questions.
Call 1-206-628-2757 24 hours a day, 7 days a week.
- Adobe US Fax Request Line -- an easy way to request free technical notes
by fax. Dial 1-206-628-5737 24 hours a day, 7 days a week.
- CompuServe Questions and Answers -- an Adobe bulletin board for CompuServe
subscribers. Directory: GO ADOBE
- Adobe US Electronic Bulletin Board -- A 24 hours a day bank of information.
Dial 1-206-623-6984.
US only -- for users of Adobe Acrobat products in the US and Canada,
pay for support options include:
- 900-555-2276 -- this business-to-business 900 service is a way for
infrequent users to get help from an Adobe Technical Support Representative.
Each minute is $2.00 plus toll, if any, and charges will appear on your
monthly phone bill.
ELECTRONIC END USER LICENSE AGREEMENT
=====================================
Adobe Systems Incorporated
Electronic End User License Agreement
NOTICE TO USER:
THIS IS A CONTRACT. BY INDICATING YOUR ACCEPTANCE BELOW, YOU ACCEPT ALL THE
TERMS AND CONDITIONS OF THIS AGREEMENT.
This Adobe Systems Incorporated ("Adobe") End User License Agreement
accompanies an Adobe software product and related explanatory written
materials ("Software").
The term "Software" shall also include any upgrades, modified versions or
updates of the Software licensed to you by Adobe. This copy of the Software
is licensed to you as the end user. You must read this Agreement carefully
before indicating acceptance at the end of the text of this Agreement.
If you do not agree with the terms and conditions of this Agreement, decline
where instructed during installation, and you will not be able to use the
Software. Adobe grants to you a nonexclusive license to use the Software,
provided that you agree to the following:
1. Use of the Software. You may install the Software in a single location on
a hard disk or other storage device; install and use the Software on a
file server for use on a network for the purpose of permanent installation
onto hard disks or other storage devices or use of the Software over such
network; and make backup copies of the Software. You may make unlimited
copies of the Software and give copies to other persons or entities as
long as the copies contain this Agreement and the same copyright and other
proprietary notices that appear on or in the Software.
2. Copyright. The Software is owned by Adobe and its suppliers, and its
structure, organization and code are the valuable trade secrets of Adobe
and its suppliers. The Software is also protected by United States
Copyright Law and International Treaty provisions. You agree not to
modify, adapt, translate, reverse engineer, decompile, disassemble or
otherwise attempt to discover the source code of
the Software. You may use trademarks only to identify printed output
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including identification of trademark owner's name. Such use of any
trademark does not give you any rights of ownership in that trademark.
Except as stated above, this Agreement does not grant you any
intellectual property rights in the Software.
3. Transfer. You may not rent, lease, or sublicense the Software. You may,
however, transfer all your rights to use the Software to another person
or entity, provided that you transfer this Agreement with the Software.
4. No Warranty. The Software is being delivered to you AS IS and Adobe makes
no warranty as to its use or performance.
5. Governing Law and General Provisions. This Agreement will be governed by
the laws of the State of California U.S.A., excluding the application
of its conflicts of law rules. This Agreement will not be governed by
the United Nations Convention on Contracts for the International Sale
of Goods, the application of which is expressly excluded. If any part
of this Agreement is found void and unenforceable, it will not affect
the validity of the balance of the Agreement, which shall remain valid
and enforceable according to its terms. You agree that the Software
will not be shipped, transferred or exported into any country or used
in any manner prohibited by the United States Export Administration
Act or any other export laws, restrictions or regulations. This
Agreement shall automatically terminate upon failure by you to comply
with its terms. This Agreement may only be
modified in writing signed by an authorized officer of Adobe.
6. Notice to Government End Users. If this product is acquired under the terms
of a: GSA contract- Use, reproduction or disclosure is subject to the
restrictions set forth in the applicable ADP Schedule contract;
DoD contract- Use, duplication or disclosure by the Government is subject
to restrictions as set forth in subparagraph (c) (1) (ii) of 252.227-7013;
Civilian agency contract- Use, reproduction, or disclosure is subject
to 52.227-19 (a) through (d) and restrictions set forth in the accompanying
end user agreement. Unpublished-rights reserved under the copyright laws
of the United States. Adobe Systems Incorporated, 1585 Charleston Road,
P.O. Box 7900, Mountain View, CA 94039-7900.Adobe is a trademark of
Adobe Systems Incorporated which may be registered in certain jurisdictions.
Please indicate your acceptance or decline of the foregoing Agreement by
clicking on the appropriate box during installation.
Adobe, Acrobat, and Adobe Type Manager are trademarks of Adobe Systems,
Incorporated and may be registered in certain jusridictions.
(c) 1983-1995 Adobe Systems Incorporated. All rights reserved.
THIS SOFTWARE IS LICENSED TO YOU BY ADOBE SYSTEMS INCORPORATED AND ITS SUBSIDIARIES ("ADOBE") SUBJECT TO THE TERMS AND CONDITIONS (OTHER THAN WARRANTY) OF THE END USER LICENSE AGREEMENT ORIGINALLY PROVIDED WITH YOUR PRODUCT ACQUIRED FROM ADOBE OR ITS PREDECESSORS.
DISCLAIMER OF WARRANTIES: YOU AGREE THAT ADOBE HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING THE SOFTWARE AND THAT THE SOFTWARE IS BEING PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND. ADOBE DISCLAIMS ALL WARRANTIES WITH REGARD TO THE SOFTWARE, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, MERCHANTABLE QUALITY OR NONINFRINGEMENT OF THIRD PARTY RIGHTS. Some states or jurisdictions do not allow the exclusion of implied warranties so the above limitations may not apply to you.
LIMIT OF LIABILITY. IN NO EVENT WILL ADOBE BE LIABLE TO YOU FOR ANY LOSS OF USE, INTERRUPTION OF BUSINESS, OR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADOBE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.