TopWare Tools

home *** CD-ROM | disk | FTP | other *** search

/ TopWare Tools / TOOLS.iso / tools / top1281 / orderinf.doc < prev next >

Wrap

Text File | 1993-03-08 | 30.0 KB | 697 lines

JP Software Shareware Order Information 4DOS 4.01 (June 8, 1992) 4OS2 1.11 (March 8, 1993) [Copyright 1992 - 1993, JP Software Inc., All Rights Reserved. Published by JP Software Inc., P.O. Box 1470, E. Arlington, MA 02174 USA, (617) 646-3975. 4OS2, 4OS2/16, and 4OS2/32 are trademarks and 4DOS is a registered trademark of JP Software Inc. OS/2 is a trademark of IBM Corporation. Other product and company names are trademarks of their respective owners.] This file contains important information you should read before ordering (page 2), and details on all products sold by JP Software (page 9). To save paper and time, our order form is included separately in the file ORDER.FRM. This allows you to view the information in this file on the screen if you wish, and print only the actual order form. For convenient phone ordering call us between 9:00 AM and 5:00 PM eastern U.S. time at 800-368-8777 (U.S. only; orders only please!) or 617-646-3975, or transmit your order form by fax any time to (617) 646-0904. You can also order via CompuServe (Mail to 75020,244), or the Internet (mail to 75020.244@compuserve.com). Please include all information on the order form with your electronic order, preferably in the same format. Any of the above numbers (other than the 800 order line) can be used to contact our customer service department. PLEASE READ THE ORDER INFORMATION SECTION ON PAGE 2 BEFORE PLACING YOUR ORDER! That section explains our order and payment policies. If you don't read over the policies before ordering you may make errors send us which delay your order and result in additional costs to you. The license agreement which governs your use of our products is included separately in the file LICENSE.DOC. Please read it before ordering. It is written in plain English, and explains your rights and responsibilities as a user of 4DOS or 4OS2. If you live outside the U.S. and Canada you may want to check the list of international dealers in this file. These dealers can often provide local service, and may offer faster shipping than we can provide when mailing packages from the United States. This file is formatted at 58 lines per page, and contains form feeds and page footers. It can be viewed with a file viewer such as the 4DOS or 4OS2 internal LIST command, or printed using the command: copy orderinf.doc prn Printing it with a program that formats the pages is not likely to work due to the formatting included in the file. (3/93-A) JP Software ORDERINF.DOC page 1 Order Information ----------------- This section contains ordering details for all JP Software products, including: * Satisfaction guarantee * Multi-system licenses * Order processing and shipping * Ordering from a dealer * Payment and purchase orders * Government customers * International orders * Resale and bundling * Shareware * Dealers outside the U.S. * Upgrade policies * Association of Shareware Professionals See the file ORDER.FRM for the forms you need to place your order. Warranty and Satisfaction Guarantee All products sold by JP Software come with a 90-day warranty against physical manufacturing defects in the diskettes or manual. In addition, if you are not satisfied with 4DOS, 4OS2, or any other JP Software product you may return it up to 90 days after purchase for a full refund. If you are dissatisfied with a product not produced by JP Software -- such as BOOT.SYS or the "Shareware Plus" book -- you may return it for a full refund if it is in resellable condition, or a 50% refund if not. Please contact us for a return authorization before returning any product for a refund. Order Processing and Shipping Orders typically require 3 - 4 business days processing time before shipment, and may take more or less depending on our order backlog. U.S. standard shipping is via UPS Ground, via U.S. Priority Mail where UPS delivery is not possible (PO Boxes, Alaska, Hawaii, and APO / FPO addresses), and via First Class Mail for diskette-only and other lighter weight orders. Shipping outside the U.S. is via TNT Mailfast or Air Mail. UPS 2nd day air (Blue Label) and COD services are available within the U.S. (see below). Shipping time varies from 1 business day for UPS Ground to New England, to 6 business days for UPS Ground to California, to several weeks for countries outside the U.S. where mail service is slow. Express shipping via UPS next day air (Red Label), Federal Express, or TNT Skypak is available; contact us for rates. Shipping Charges: There is no additional charge for standard shipping to the U.S. and Canada. Orders to the U.S. can be shipped UPS 2nd day air (Blue JP Software ORDERINF.DOC page 2 Label) and / or COD for an additional $5 each ($10 for both). If you want one of these services please mark it clearly on your order form! Orders shipped outside the U.S. and Canada require an additional shipping charge to cover the increased shipping cost. The charge is based on the shipping code in the left margin of the order form, and is $5 for each "M" item and $3 for each "D" item. Contact us for shipping charges on orders for over five items. Payment Terms: All credit card charges will be authorized; your card will generally be charged the day your order is shipped or (occasionally) the day before. Personal checks may be subject to a bank clearance delay before shipment. All payments must be made in U.S. funds and drawn on a U.S. bank; see below for more details on international orders. There is a $10 charge for all returned checks. Company Purchase Orders We are pleased to accept purchase orders from established U.S. companies and government agencies. Our terms are Net 30 days. Orders under $100 must be prepaid. We require credit references from new customers purchasing on a PO. Please contact us for information before submitting your order, or include a standard credit reference sheet with your order. International Orders We are happy to accept orders from outside the U.S., but must require payment in the correct form to avoid the high fees charged by U.S. and non-U.S. banks for international check collections. Customers outside North America may wish to contact one of our international dealers for local service and to avoid this problem; see README.DOC for more information. If you are ordering from outside the U.S. and Canada, please include a fax number with your order if possible. This allows us to contact you quickly and efficiently if we have questions about your order. We accept several forms of payment from customers outside the U.S.: ==> MasterCard, Visa, or American Express. Be sure to include the exact name of the cardholder, the full card number, and the expiration date. ==> A check or money order IN U.S. FUNDS AND DRAWN ON A U.S. BANK. Other checks must unfortunately be returned, JP Software ORDERINF.DOC page 3 resulting in delays and additional expense to you. Checks from banks outside the U.S. are acceptable if and only if they are in U.S. funds and have the name and location of a correspondent U.S. bank printed on the face of the check. ==> An international postal money order in U.S. dollars. ==> A purchase order (minimum $200). You must contact us before ordering with a purchase order from outside the U.S.. ==> Cash (U.S. funds only) sent by registered mail. We do not recommend sending cash, but you may do so at your own risk. Shareware Copies of 4DOS and 4OS2 If you obtained 4DOS or 4OS2 from a shareware disk vendor, an on-line computer service or bulletin board, a friend or colleague, or another similar source, you have an unregistered (trial) copy. As the copyright holder for this software, JP Software allows and encourages you to use this trial copy without charge for a limited period of time, under the terms of our license agreement (see LICENSE.DOC). After this time is up, you must purchase (register and pay for) the product to continue using it. This method of distribution is known as shareware. It allows you to determine whether the product meets your needs before you pay for it. Payment of the shareware registration fee for 4DOS or 4OS2 entitles you to a complete copy of the product with typeset-quality printed and bound manual; the ability to upgrade to the next major release of the product (see below); continued technical support via electronic mail or telephone; and a subscription to "The Prompt Solution", JP Software's customer newsletter. 4DOS / 4OS2 Upgrade Policy: The upgrade policies listed here apply to the English versions of 4DOS and 4OS2 as purchased from JP Software. Dealers outside the U.S. may establish different upgrade policies, check with your dealer for details. 4DOS and 4OS2 use three-digit version numbers (e.g. 4.01). Maintenance releases are indicated by a change in the last digit (e.g. 4.02, 4.03); major upgrades are indicated by a change in the other digits (e.g. 4.1, 5.0). When you purchase a single copy of 4DOS or 4OS2, or a multi-system license, you can obtain maintenance releases and the next major release of the product on disk at a nominal charge from JP Software. You can also download these new releases at no charge (you pay only any telephone or other download costs), and convert the downloaded copy to a fully registered copy using the BRAND program included in JP Software ORDERINF.DOC page 4 your original 4DOS or 4OS2 package. The first major upgrade issued after your original purchase is available on this free or low-cost basis. Additional major upgrades beyond the first will be available at a reasonable cost from JP Software. The free or low-cost upgrades described above will always include an electronic (ASCII) copy of the manual, but new printed manuals must be purchased separately. The printed manual is generally modified only for major releases, not maintenance releases. Multi-System Licenses: Whether you are a major corporation, a small business, or an individual with more than one computer, if you plan to use our products on multiple systems you can save money by ordering a multi- system license rather than individual copies. (If all you want to do is use 4DOS or 4OS2 at work and at home you may not need a second copy; see the license agreement in the LICENSE.DOC file for details.) A multi-system license for 4DOS or 4OS2 includes a master diskette and one manual. Additional manuals are $12 each (less for large quantities; additional shipping charges apply outside the U.S. and Canada). Multi-system licenses may be used at any number of physical sites, and on networked or stand-alone systems, as long as all support and distribution are handled through a single location. A schedule of multi-system license fees is below. These fees apply to licenses for 4DOS or for 4OS2. Combined pricing is available if you want to license both products for the same computers, at rates approximately 25 - 30% above the fee for either product individually. JP Software also offers a simple policy which allows you to increase your license size at a reasonable price as you add new systems. Our pricing structure covers any number of systems and goes well beyond what is listed below; you pay only for the number of systems actually using the product. For larger licenses, a variety of custom arrangements can be made to meet your specific needs. A signed license agreement is required when licensing 100 or more systems. Please contact us if you need more information on 4DOS and 4OS2 licenses, or multi-system license information on BOOT.SYS. Systems Price Systems Price Systems Price ------- -------- ------- -------- ------- -------- 2 101.00 15 457.00 50 1,200.00 3 133.00 20 577.00 60 1,360.00 4 165.00 25 697.00 70 1,520.00 5 197.00 30 800.00 80 1,680.00 10 337.00 40 1,000.00 100 2,000.00 JP Software ORDERINF.DOC page 5 Ordering From a Dealer: You are welcome to order 4DOS, 4OS2, or BOOT.SYS from the software dealer you or your company uses regularly. If your dealer does not carry the product you want, have them special-order it from JP Software at a discount to resell to you. (If you are a dealer see "Resale and Bundling" on page 6 for information on obtaining resale copies.) Our products are available on a special-order basis from a number of larger chains, including Egghead Discount Software, and Voyager / CorSoft. U.S. Government Customers: 4OS2, 4DOS, and BOOT.SYS are included on GSA schedule for fiscal 1993 and fiscal 1994 through Federal government resellers. These products are also available through resellers on an open-market basis. Please contact us for GSA contract numbers and reseller contacts if you need information on purchasing 4OS2 via the GSA schedule. Resale and Bundling of 4DOS and 4OS2: Reseller discounts for 4DOS and 4OS2 begin at 25% for a single copy, and increase substantially with volume. If you are a dealer, consultant, or reseller please contact us for pricing or request more information on the order form. We also offer attractive bundling arrangements for VARs, consultants, and OEMs who wish to bundle 4DOS or 4OS2 with another hardware or software product. The details and pricing are flexible and can be modified to meet your specific situation. Please contact us for more information. BOOT.SYS is also available for resale; please contact us for details. Dealers for 4DOS and 4OS2 Outside the U.S.: If you are ordering 4DOS or 4OS2 from outside the U.S. please check the list of international dealers below. Purchasing through these dealers can save you the delay and inconvenience involved in dealing with currency conversions and international shipping, and provide you with a local source for support and service. PLEASE NOTE that international dealers set their own pricing; some also set their own upgrade policies, which may not be the same as those of JP Software. Check with your dealer for details. Australia: Budgetware voice: (02) 519-4233 9 Albermarle St. fax: (02) 516-4236 Newtown NSW 2042 JP Software ORDERINF.DOC page 6 Manaccom Pty Ltd. voice: (07) 368-2366 P. O. Box 509 fax: (07) 369-7589 Kenmore QLD 4069 Canada: Shareware Express voice: 416-512-7250 800 Steeles Avenue W. fax: 416-512-7251 Suite B-10106 Thornhill, Ontario L4J 7L2 England: Shareware Publishing voice: (0297) 24088 3a Queen Street fax: (0297) 24091 Seaton, Devon EX12 2NY CompuServe 70007,4725 France: VIF voice: (01) 47 20 02 16 5, rue de Bassano fax: (01) 47 20 10 79 Paris 75116 In France, you can download a registered copy of 4DOS (including ASCII manual) from VIF through the Minitel system. Charges are billed through Minitel. You must first have a download cable and VIFTEL2 software; these items can be obtained, along with pricing and a catalog of all VIF software, by calling 36 24 00 99 on the Minitel. Registered copies of 4DOS are available by calling 36 28 00 99 on the Minitel. Germany: Computer Solutions voice: (08) 092-5018 Postfach 1180 fax: (08) 092-31727 D-8018 Grafing CompuServe 76234,3577 CDV-Newsoft voice: (07) 21-22295 Ettlingerstr. 5 fax: (07) 21-21314 7500 Karlsruhe 1 CompuServe 100022,274 Netherlands: The Owl's Nest voice: (02) 155-28631 Hazebad 25 fax: (02) 155-26527 3766 JL Soest Association of Shareware Professionals The authors and publisher of 4DOS and 4OS2 are members of the Association of Shareware Professionals (ASP), an organization formed to strengthen the future of shareware. Its members, all of whom are programmers who subscribe to a code of ethics, are committed to the concept of shareware as a method of marketing. The ASP sets standards for its members and their shareware products which provide that programs produced by ASP members must be fully documented, non-crippled, and offered with at least a minimum level of support. It also sets standards for shareware disk vendors and provides information to the public about shareware. JP Software ORDERINF.DOC page 7 ASP Ombudsman Statement JP Software is a member of the Association of Shareware Professionals (ASP). ASP wants to make sure that the shareware principle works for you. If you are unable to resolve a shareware-related problem with an ASP member by contacting the member directly, ASP may be able to help. The ASP Ombudsman can help you resolve a dispute or problem with an ASP member, but does not provide technical support for members' products. Please write to the ASP Ombudsman at 545 Grover Road, Muskegon, MI 49442 or send a CompuServe message via CompuServe Mail to ASP Ombudsman 70007,3536. JP Software ORDERINF.DOC page 8 Product Information ------------------- This section describes each of JP Software's products, so you know what you're getting before you order. We are excited to be able to offer you some new products, including 4OS2 to replace the OS/2 command processor, BOOT.SYS for selecting system configuration at boot time, and a book about 4DOS. 4DOS and 4OS2: 4DOS is our "flagship" product. If you aren't familiar with what it is and what it does, take a look at the manual for all the details. It offers you great power while working at the DOS prompt and in batch files, makes minimal use of your precious memory, and generally makes life with DOS a whole lot easier. It works with all versions of MS-DOS / PC-DOS from 2.0 up, and with DR-DOS. 4OS2 is to OS/2 what 4DOS is to DOS. It is a complete replacement for CMD.EXE, the default OS/2 command processor, and brings the full power of 4DOS to OS/2 users. 4OS2 offers all of the features of 4DOS, plus additional features designed to enhance command processing under OS/2. When you purchase 4OS2 you will receive both the 16-bit and 32-bit versions, and you can install the version appropriate to your copy of OS/2. Using 4OS2 with 4DOS provides a consistent interface in OS/2 character-mode sessions and the DOS compatibility box (OS/2 1.x) (or DOS machines in OS/2 2.0). 4OS2 is compatible with OS/2 1.2, 1.3, 2.0, 2.01, and 2.1. 4DOS and 4OS2 are $69 each including disk, manual, and a free or low-cost upgrade to the next major release (see page 4 for details on upgrades). If you need both products, purchase them together for just $89. Multi-system licenses are also available (see page 5). 4DOS / 4OS2 Utility Disks: JP Software offers Utility Disks for registered 4DOS and 4OS2 users only. These disks contain the files needed to modify the 4DOS and 4OS2 help text, and other useful utilities (see below). If you order these disks separately the price is $12 for 4DOS and an additional $12 for 4OS2. However if you order both disks on the same order we will charge you only $12 total for both disks. If you order the utility disk with your 4DOS or 4OS2 order, we will ship you the appropriate Utility Disk(s) for the product(s) you order. JP Software ORDERINF.DOC page 9 The 4DOS Utility Disk contains the JP Software's 4DOS help text compiler (4MAKE). 4MAKE is a licensed product offered by JP Software, and is available only by purchasing the 4DOS Utility Disk. It allows you to add, modify, or delete information in the 4DOS HELP system. You can use the modified help text yourself, and distribute it to other registered 4DOS users within your company or organization. Other products on the 4DOS Utility Disk are either shareware or freeware, and are available on many BBSes and on-line services. We provide these products on the Utility Disk as a service to those customers who do not have modems or who prefer to obtain software on diskette. Like all shareware, you must register any of the shareware products that you continue to use after a trial period. The shareware and freeware products on the 4DOS Utility Disk are: * TSRCOM, TurboPower Software's popular freeware package of TSR and memory management and mapping utilities. * A shareware copy of BOOT.SYS, which allows you to select your system configuration at boot time. See below for details on this product. * Shareware copies of 4EDIT, a full-screen 4DOS file description editor; and 4ZIP, a shell for PKZIP and PKUNZIP allowing 4DOS file descriptions to be stored in and retrieved from .ZIP files. * A shareware copy of FDU, also a 4DOS full-screen file description editor, with a somewhat different design and feature set than 4EDIT. * A shareware copy of DiZk4D, a disk file cataloguer designed specifically to work with 4DOS. * A shareware copy of SWAPDOS, a utility to swap applications out of memory when you shell to DOS. The 4OS2 Utility Disk contains the text for the 4OS2 help system and for 4OS2's "quick help" (messages displayed with the "/?" switch on 4OS2 commands). You can modify this text and recompile it for your own use or for use by registered 4OS2 users within your organization. To recompile the help text you must have access to the IBM Information Presentation Facility Compiler (IPFC) which is used by developers to develop help for OS/2 programs. IPFC is distributed by IBM as part of its developer's toolkit for OS/2. To recompile the quick help text you must have access to the MKMSGF program, which is also part of the OS/2 developer's toolkit. JP Software ORDERINF.DOC page 10 The 4OS2 Utility Disk may also contain additional shareware or freeware utilities which fit on the disk and which we feel 4OS2 users might find useful. 4DOS auf Deutsch!: A complete German-language version of 4DOS is available from our German distributor, Computer Solutions. This version includes a complete printed 4DOS manual in German, German help text, and German translations of all program messages and responses. The cost for version 3.03 is DM 169.-, SFR 169.-, or oS 1200.- including sales tax, and must be paid by check or COD (no credit cards). Version 4.0 will be available in June, 1992; contact Computer Solutions for pricing information. Discounts are available for customers who already own the English version of 4DOS. The German version of 4DOS is only available for purchase, it is not distributed as shareware. To order your copy, contact Computer Solutions (see page 6). The German version of 4DOS is available only from Computer Solutions, not from JP Software. BOOT.SYS: BOOT.SYS is a shareware package which allows you to choose your system configuration when your computer boots. It makes managing a variety of configurations (for example, booting under plain 4DOS, DESQView, or Windows 3) very simple. It supports multi- level menus, color display, and option selection in both CONFIG.SYS and AUTOEXEC.BAT. It is invoked when the system boots, and does not require a reboot after changing configurations the way some similar programs do. We use BOOT.SYS here at JP Software, and we like it so much we decided to add it to our product line. To use BOOT.SYS effectively you need to be reasonably familiar with CONFIG.SYS and AUTOEXEC.BAT files. BOOT.SYS works with multiple sets of configuration directives (DEVICE, SHELL, etc.) in your CONFIG.SYS file. It presents menus to allow you to choose which set or subset of these directives to execute, and also provides a program you can run in AUTOEXEC to determine which menu choice was selected. You use the result returned by this program in IF or IFF statements in AUTOEXEC.BAT in order to make AUTOEXEC execute the correct TSRs and other commands corresponding to the choices you made in CONFIG.SYS. This approach is very powerful when combined with 4DOS IFF / THEN / ELSE statements. A shareware copy of BOOT.SYS is available on the 4DOS utility disk, and can be downloaded from our CompuServe support area and JP Software ORDERINF.DOC page 11 many other on-line services and local BBSes. You can order your registered copy of BOOT.SYS from JP Software for $42. Shareware Plus: Featuring 4DOS (book): This 280-page book, published by Business One Irwin, is the first independent book about 4DOS. The author, David Busch, is an accomplished computer book author and the first two-time winner of "Best Book" honors from the Computer Press Association. The book takes you through a wide range of 4DOS features, and includes sample batch files and aliases on disk. Chapter titles include: What is a Command Processor?, Batch File Basics, Using Variables in Batch Files, Using the Environment, Redirection, Using Aliases, Advanced Batch Commands, 4DOS File Management, and Debugging a Batch File/Alias. If you'd like a basic introduction to 4DOS and a set of examples you can work from, or you want a more step by step approach to 4DOS features, then this book is for you. If you are already familiar with much of 4DOS and are comfortable working with JP Software's 4DOS reference manual, you may not find enough new information in the book to make it worthwhile. Shareware Plus: Featuring 4DOS was written for 4DOS 3.02, and is still relevant and useful for version 4.0. A new version of the book updated for 4DOS 4.0 should be available sometime in 1992. You can order Shareware Plus: Featuring 4DOS directly from JP Software for $34. JP Software ORDERINF.DOC page 12