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- The Nortel Millenium Payphone
- -----------------------------
- by twiggy
-
-
- Anyone in Canada (or at least Ontario) not living in a cave for
- the last few years has a passing familiarity with the Nortel Millenium
- Payphone. Nortel's promotional material tells us this is the phone of
- the future, and it sort of looks like one. The bright blue scrolling
- display is the most noticeable feature, and the phones have a yellow
- card reader mounted on the lower right, which reads Bell's "Quickchange"
- smart cards. The old blue card readers, which used to only read mag
- stripe cards (Calling Cards and Credit Cards, the latter validated
- directly with the Canadian ACCS database), have been widely replaced
- with the yellow readers for Bell's promotion of their Quickchange
- smart cards. The rest of the phone is a black shell with an aluminum
- face for the display and keypad, and a gloss blue top panel. These phones
- are markedly different in appearance than our old standby, the Centurion
- phone, which are totally brown, less modular, and less modern.
-
- What makes the Millenium truly different from the Centurion is the
- fact that the "Millenium" product is a two-component system comprised
- of the payphone units and NCC computers that monitor the phones.
- Milleniums are well-known for their restraint in activating the
- handset mic, fake dialtones, and enhanced control over your
- interaction with the phone system. Milleniums come in two types --
- the "Universal" (with a coin slot) and the "Card phone" (without
- coin slot). These are the first Canadian payphones to operate
- entirely without physical currency. Even newer are "desktop" Card
- phones, often seen in hotels, which are the size of a regular set.
-
- There are several myths about the Millenium phones, some of which
- contradict themselves. I hope to clear up a few of those myths here.
- Some rumours about these phones stem from a general lack of knowledge
- about them, as Bell and Nortel certainly do consider these phones to
- be an extremely valuable tool against "phone fraud" and "abuse" and
- don't throw a lot of information about the Millenium around. In any
- case, let's try to clear up a few myths about these phones.
-
-
- Myth #1: Millenium phones physically cannot ring and/or lack bells.
- -------
-
- Millenium phones do in fact have an internal bell and can be made to
- ring. Most people have never heard one of these phones actually ring,
- however, and have concluded they lack the function. Milleniums can,
- for example, be made to ring by an operator. One night, a Bell operator
- became so infuriated with an individual who had been repeatedly dialing
- 0 from a Millenium (and harrassing, to some extent, said operator) that
- she called the phone back and it indeed rang. While there may be some
- Millenium phones that have never rung, they all do have an internal
- ringer, so it's always possible. Operators always know when you're
- calling from a Millenium phone, as well. A special 0(+) MIL_CARD or
- 0(+) MIL_UNIV flag denotes your call and subjects you to restrictions;
- for example, an operator won't allow you to dial 0 and use a Calling
- Card number to call overseas when they see a "MIL" flag on your call.
- Operators (to my knowledge) are the only people who can call back
- a Millenium phone and actually make it ring.
-
-
- Myth #2: You can change the display contents from the keypad.
- -------
-
- Bzzzt. Wrong. The top/front quarter has to be unlocked and lifted up
- and back first. Inside you'll find a port that a small portable
- keyboard can be plugged into, and at that point you can truly go
- about the alteration of the screen contents. I am still researching
- this to determine 1) who produces the terminal/keyboard units (most
- likely Nortel), 2) what protocols are involved, and 3) what jacks
- are required. Anyway the point is that you can't write custom
- messages from the keypad to the scrolling display.
-
-
- Myth #3: You cannot change the display contents from the keypad.
- -------
-
- Bzzzt. Wrong again. There are several pre-set, unchangable, but most
- certainly different messages you can make appear on the Millenium's
- screen from the keypad. You know at this point that you can't just
- add whatever you want (sorry, "THiS P4YpH0n3 iS 0WnED bY _______") is
- out of the question), but you *can* change a number of other things,
- and alter the operation of the phone in general.
-
- To do this we have to get into a little bit of Millenium programming,
- involving what Bell calls Opcodes. Opcodes are short numerical strings
- that are preset functions for the Millenium, and perform common types
- of functions that Bell's service people aren't going to want to rip
- the whole top off the phone to perform (or that must be done *before*
- the phone is opened). First, however, you must correctly access the
- phone and enter a PIN before you'll have the option to input Opcodes.
-
- In 416/905, what worked for some time was to dial 2541965, but only
- with the hook down. Another (but unconfirmed) number was 2727378.
- After dialing, you would be asked for your PIN number. One of the
- correct PIN numbers (I am assuming there is more than one) was 25563.
- Inputting this PIN allowed you to enter Opcodes at will, and you were
- asked to input one. At this point you could try one of the following,
- or try to scan out something new:
-
- 267 # Answer detect
- 274 # Display brightness control (down?)
- 277 # Display brightness control (up?)
- 349 # Unknown - Someone know this one?
- 636 # Memory Access
- 688 # Unknown - Possibly the "Out of Service" message
- 66666 # Motor sound, prompts to open phone - Probably coin removal
- 996 # "Error has occurred"
-
- There are many other Opcodes that perform other functions and
- servicing tasks. With this, you do in fact have the ability to
- change screen content - and the function of the entire phone in
- general - directly from the Millenium keypad.
-
- However, the first known "config" number cited above, 2541965, fails
- to work now. I am unsure if the PIN will still work on another number,
- it may well. What I do know is that the Opcodes will continue to work
- on Millenium phones provided the phone has been accessed properly.
- We are currently working to determine the new "configuration"
- number, and to obtain more information on Opcodes and Opcode entry.
-
-
- Myth #4: You cannot redbox/tone-dial/send anything from the handset.
- -------
-
- I won't actually try to prove that you can redbox from a Millenium,
- as I haven't bothered to find out. What *is* possible, however, is
- tone-dialing from the Millenium handset. Sure, when you pick up a
- Millenium, you hear a completely fake and useless dialtone. The
- Milleniums have a dialing pre-processor, and won't let you hear a
- real dialtone until you have stuck in your card or your money. But
- even at that people wondered if the Millenium ever really lets the
- handset mic interact with a live dialtone. Surely enough, pausing
- until after an operator message allows the tones to work -- the
- handset mic DOES work prior to a completed call, which a lot of
- people didn't believe. I've made calls from Nortel Millenium phones
- (the ones beside Starbucks on Queen St. West, actually) without ever
- touching the keypad, which in and of itself is not a big deal, but
- it is something we weren't sure could be done with these phones.
-
-
- Outro:
- -----
-
- I hope I've cleared up a few long-standing myths about these phones.
- Obviously, further exploration of the Opcode functions is needed and
- could prove to be powerful, or at least interesting to those that
- walk by a payphone and actually wonder how it works. What is still
- not known, and deserves some research:
-
- 1) Are there different "Configuration" numbers for each NPA?
- 2) Are the PIN's static, or do they change? Do they vary by NPA?
- 3) How many Opcodes are there? Are any extremely powerful?
- 4) Are "MIL" calls to Chile, Iran, India, or Pakistan allowed yet?
- 5) Has *anyone* else heard a Millenium ring? ;)
-
- The following numbers may be of interest, and may provide some
- insight to those that know how to use them, but please remember
- to be careful and not abuse anything. This a good prefix guide
- as well, if you're trying to scan out any interesting Bell 800
- numbers (in addition to 465 and 861). Relevant to the topic are:
-
- 1-800-263-7412 # Bell Canada Millenium (Help Line)
- 1-800-567-2448 # Bell Canada Millenium (Test Line)
- 1-800-461-1747 # Bell Canada Millenium (Voice Test)
- 1-800-461-1879 # Bell Canada Millenium (Data Test)
- 1-800-772-2141 # Bell Canada Millenium (Setshop)
- 1-800-668-4862 # Bell Canada Millenium (Coin)
- 1-800-668-6851 # Bell Canada Millenium (Alarm)
- 1-800-461-1760 # Bell Canada Millenium (Unknown)
- 1-800-361-7874 # Bell Canada Millenium (Unknown)
-
- Hope everyone that seeks, finds. Good luck. Play safe. Peace to 613,
- 705, 905, 416, shout-outs to 416/905/613 2600, EFnet #2600, and many
- others. Special thanks go to mannikin and hexnix as some of their
- research appears in this article.
-
-
- 1998