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<o:Author>Anshul Rawat</o:Author>
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<o:Created>2003-08-19T19:23:00Z</o:Created>
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<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-right:9.0pt;
margin-bottom:4.5pt;mso-outline-level:3'><b><span style=3D'font-size:9.5pt;
font-family:Verdana;color:black;text-transform:uppercase'>SUMMARY<o:p></o:p=
></span></b></p>
<p class=3DMsoNormal><span style=3D'font-size:8.5pt;font-family:Verdana'>Th=
is
step-by-step article describes how to delete user profiles on Windows
2000/XP/Server 2003 based computers by using the User Profile Deletion Util=
ity
(Delprof.exe).<br>
<br>
Delprof.exe is available in the Microsoft Windows Server 2003 Resource Kit.=
It
is a command-line utility that you can use to delete user profiles on a loc=
al
or remote Windows 2000/XP/Server 2003 based computers. User profiles can gr=
ow
large and may take up considerable disk space, especially if there are seve=
ral
users using one computer. Because of this, you may want to use Delprof.exe =
to
free disk space by deleting profiles that are no longer required. However,
because each profile on the computer is presented in order when you run the
utility, you may want to use the Graphical User Interface (GUI) instead of =
the
command-line tool whenever this is possible.<br>
<br>
You must be logged on as administrator or as a member of the Administrators
group to delete user profiles.<br style=3D'mso-special-character:line-break=
'>
<![if !supportLineBreakNewLine]><br style=3D'mso-special-character:line-bre=
ak'>
<![endif]><a name=3Dbottom><o:p></o:p></a></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:9.0pt;
mso-outline-level:4'><span style=3D'mso-bookmark:bottom'><a name=3D2></a><b=
><span
style=3D'font-size:9.0pt;font-family:Verdana'>Overview of the Delprof.exe T=
ool<o:p></o:p></span></b></span></p>
<p class=3DMsoNormal><span style=3D'mso-bookmark:bottom'><span style=3D'fon=
t-size:
8.5pt;font-family:Verdana'>Delprof.exe uses the </span></span><span
style=3D'mso-bookmark:bottom'><b><span style=3D'font-size:10.0pt;font-famil=
y:"Courier New"'>delprof
/q /i /p /r /c:\\<var><span style=3D'font-family:"Courier New"'>computer na=
me</span></var>
/d:<var><span style=3D'font-family:"Courier New"'>days</span></var></span><=
/b></span><span
style=3D'mso-bookmark:bottom'><span style=3D'font-size:8.5pt;font-family:Ve=
rdana'>
syntax. You can use the following parameters with Delprof.exe: <o:p></o:p><=
/span></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:.05pt;
margin-left:30.0pt;text-indent:-.25in;line-height:120%;mso-list:l2 level1 l=
fo1;
tab-stops:list .5in'><span style=3D'mso-bookmark:bottom'><![if !supportList=
s]><span
style=3D'font-size:10.0pt;mso-bidi-font-size:8.5pt;line-height:120%;font-fa=
mily:
Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span
style=3D'mso-list:Ignore'><img width=3D9 height=3D9 src=3DPicExportError al=
t=3D"*"><span
style=3D'font:7.0pt "Times New Roman"'> =
</span></span></span><![endif]><strong><span style=3D'font-size:8.5pt;line-=
height:
120%;font-family:Verdana'>/q</span></strong></span><span style=3D'mso-bookm=
ark:
bottom'><span style=3D'font-size:8.5pt;line-height:120%;font-family:Verdana=
'>:
This parameter runs Delprof.exe in quiet mode. When you use this parameter,=
you
are not prompted to confirm the deletion of each profile. <o:p></o:p></span=
></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:.05pt;
margin-left:30.0pt;text-indent:-.25in;line-height:120%;mso-list:l2 level1 l=
fo1;
tab-stops:list .5in'><span style=3D'mso-bookmark:bottom'><![if !supportList=
s]><span
style=3D'font-size:10.0pt;mso-bidi-font-size:8.5pt;line-height:120%;font-fa=
mily:
Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span
style=3D'mso-list:Ignore'><img width=3D9 height=3D9 src=3DPicExportError al=
t=3D"*"><span
style=3D'font:7.0pt "Times New Roman"'> =
</span></span></span><![endif]><strong><span style=3D'font-size:8.5pt;line-=
height:
120%;font-family:Verdana'>/i</span></strong></span><span style=3D'mso-bookm=
ark:
bottom'><span style=3D'font-size:8.5pt;line-height:120%;font-family:Verdana=
'>:
This parameter ignores any errors that may occur. <o:p></o:p></span></span>=
</p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:.05pt;
margin-left:30.0pt;text-indent:-.25in;line-height:120%;mso-list:l2 level1 l=
fo1;
tab-stops:list .5in'><span style=3D'mso-bookmark:bottom'><![if !supportList=
s]><span
style=3D'font-size:10.0pt;mso-bidi-font-size:8.5pt;line-height:120%;font-fa=
mily:
Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span
style=3D'mso-list:Ignore'><img width=3D9 height=3D9 src=3DPicExportError al=
t=3D"*"><span
style=3D'font:7.0pt "Times New Roman"'> =
</span></span></span><![endif]><strong><span style=3D'font-size:8.5pt;line-=
height:
120%;font-family:Verdana'>/p</span></strong></span><span style=3D'mso-bookm=
ark:
bottom'><span style=3D'font-size:8.5pt;line-height:120%;font-family:Verdana=
'>:
This parameter specifies that a message is displayed that prompts you to
confirm the deletion of each profile. <o:p></o:p></span></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:.05pt;
margin-left:30.0pt;text-indent:-.25in;line-height:120%;mso-list:l2 level1 l=
fo1;
tab-stops:list .5in'><span style=3D'mso-bookmark:bottom'><![if !supportList=
s]><span
style=3D'font-size:10.0pt;mso-bidi-font-size:8.5pt;line-height:120%;font-fa=
mily:
Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span
style=3D'mso-list:Ignore'><img width=3D9 height=3D9 src=3DPicExportError al=
t=3D"*"><span
style=3D'font:7.0pt "Times New Roman"'> =
</span></span></span><![endif]><strong><span style=3D'font-size:8.5pt;line-=
height:
120%;font-family:Verdana'>/r</span></strong>:</span><span style=3D'mso-book=
mark:
bottom'><span style=3D'font-size:8.5pt;line-height:120%;font-family:Verdana=
'>
This parameter specifies that delete the roaming profile cache only. Local
profiles on the machine will not be deleted. <o:p></o:p></span></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:.05pt;
margin-left:30.0pt;text-indent:-.25in;line-height:120%;mso-list:l2 level1 l=
fo1;
tab-stops:list .5in'><span style=3D'mso-bookmark:bottom'><![if !supportList=
s]><span
style=3D'font-size:10.0pt;mso-bidi-font-size:8.5pt;line-height:120%;font-fa=
mily:
Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span
style=3D'mso-list:Ignore'><img width=3D9 height=3D9 src=3DPicExportError al=
t=3D"*"><span
style=3D'font:7.0pt "Times New Roman"'> =
</span></span></span><![endif]><strong><span style=3D'font-size:8.5pt;line-=
height:
120%;font-family:Verdana'>/c:\\</span></strong></span><span style=3D'mso-bo=
okmark:
bottom'><var><b><span style=3D'font-size:8.5pt;line-height:120%;font-family=
:Verdana'>computer
name</span></b></var></span><span style=3D'mso-bookmark:bottom'><span
style=3D'font-size:8.5pt;line-height:120%;font-family:Verdana'>: This param=
eter
specifies the computer name on which to run Delprof.exe. <o:p></o:p></span>=
</span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:.05pt;
margin-left:30.0pt;text-indent:-.25in;line-height:120%;mso-list:l2 level1 l=
fo1;
tab-stops:list .5in'><span style=3D'mso-bookmark:bottom'><![if !supportList=
s]><span
style=3D'font-size:10.0pt;mso-bidi-font-size:8.5pt;line-height:120%;font-fa=
mily:
Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span
style=3D'mso-list:Ignore'><img width=3D9 height=3D9 src=3DPicExportError al=
t=3D"*"><span
style=3D'font:7.0pt "Times New Roman"'> =
</span></span></span><![endif]><strong><span style=3D'font-size:8.5pt;line-=
height:
120%;font-family:Verdana'>/d:</span></strong></span><span style=3D'mso-book=
mark:
bottom'><var><b><span style=3D'font-size:8.5pt;line-height:120%;font-family=
:Verdana'>days</span></b></var></span><span
style=3D'mso-bookmark:bottom'><span style=3D'font-size:8.5pt;line-height:12=
0%;
font-family:Verdana'>: This parameter specifies the number of days after wh=
ich
Delprof.exe considers the profiles as inactive. Profiles that have not been=
used
for a period of time that is longer than the specified value are deleted.<o=
:p></o:p></span></span></p>
<p class=3DMsoNormal><span style=3D'mso-bookmark:bottom'><strong><span
style=3D'font-size:8.5pt;font-family:Verdana'><o:p> </o:p></span></str=
ong></span></p>
<p class=3DMsoNormal><span style=3D'mso-bookmark:bottom'><strong><span
style=3D'font-size:8.5pt;font-family:Verdana'>WARNING</span></strong></span=
><span
style=3D'mso-bookmark:bottom'><span style=3D'font-size:8.5pt;font-family:Ve=
rdana'>:
Delprof.exe deletes all data that is stored in a user profile. This includes
desktop settings, favorites, program-specific data that is contained in the
Application Data folder, and the contents of the My Documents folder. Pleas=
e be
aware of any user documents that may be deleted before you use this tool. <=
br>
<br style=3D'mso-special-character:line-break'>
<![if !supportLineBreakNewLine]><br style=3D'mso-special-character:line-bre=
ak'>
<![endif]><o:p></o:p></span></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:9.0pt;
mso-outline-level:4'><span style=3D'mso-bookmark:bottom'><a name=3D3></a><b=
><span
style=3D'font-size:9.0pt;font-family:Verdana'>Examples<o:p></o:p></span></b=
></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt=
:auto;
mso-outline-level:5'><span style=3D'mso-bookmark:bottom'><a name=3D4></a><b=
><span
style=3D'font-size:8.5pt;font-family:Verdana'>How to Use Delprof.exe to Del=
ete
User Profiles on a Remote Computer<o:p></o:p></span></b></span></p>
<p class=3DMsoNormal><span style=3D'mso-bookmark:bottom'><span style=3D'fon=
t-size:
8.5pt;font-family:Verdana'>The following example describes how to use
Delprof.exe to delete user profiles on a remote computer that is named Serv=
er1.
Note that if you do not specify a computer in the command, Delprof.exe defa=
ults
to the local computer. <o:p></o:p></span></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:.05pt;
margin-left:33.6pt;text-indent:-.25in;line-height:120%;mso-list:l0 level1 l=
fo2;
tab-stops:list .5in'><span style=3D'mso-bookmark:bottom'><![if !supportList=
s]><span
style=3D'font-size:8.5pt;line-height:120%;font-family:Verdana;mso-fareast-f=
ont-family:
Verdana;mso-bidi-font-family:Verdana'><span style=3D'mso-list:Ignore'>1.<sp=
an
style=3D'font:7.0pt "Times New Roman"'> =
</span></span></span><![endif]><span style=3D'font-size:8.5pt;line-height:1=
20%;
font-family:Verdana'>Click <strong><span style=3D'font-family:Verdana'>Star=
t</span></strong>,
point to <strong><span style=3D'font-family:Verdana'>Programs</span></stron=
g>,
point to <strong><span style=3D'font-family:Verdana'>Accessories</span></st=
rong>,
and then click <strong><span style=3D'font-family:Verdana'>Command Prompt</=
span></strong>.
<o:p></o:p></span></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:.05pt;
margin-left:33.6pt;text-indent:-.25in;line-height:120%;mso-list:l0 level1 l=
fo2;
tab-stops:list .5in'><span style=3D'mso-bookmark:bottom'><![if !supportList=
s]><span
style=3D'font-size:8.5pt;line-height:120%;font-family:Verdana;mso-fareast-f=
ont-family:
Verdana;mso-bidi-font-family:Verdana'><span style=3D'mso-list:Ignore'>2.<sp=
an
style=3D'font:7.0pt "Times New Roman"'> =
</span></span></span><![endif]><span style=3D'font-size:8.5pt;line-height:1=
20%;
font-family:Verdana'>At the command prompt, type </span></span><span
style=3D'mso-bookmark:bottom'><b><span style=3D'font-size:10.0pt;line-heigh=
t:120%;
font-family:"Courier New"'>delprof /p /c:\\server1</span></b></span><span
style=3D'mso-bookmark:bottom'><span style=3D'font-size:8.5pt;line-height:12=
0%;
font-family:Verdana'>, and then press ENTER. For each cached user profile on
Server1, a message is displayed in the command prompt window that prompts y=
ou
to confirm its deletion. For example, you receive a message that is similar=
to
the following message: <o:p></o:p></span></span></p>
<p class=3Dindent1 style=3D'margin-left:.8in;line-height:120%'><span
style=3D'mso-bookmark:bottom'><span style=3D'font-size:8.5pt;line-height:12=
0%;
font-family:Verdana'>Delete \\SERVER1\D$\Documents and Settings\User1?
(Yes/No/All) <o:p></o:p></span></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:.05pt;
margin-left:33.6pt;text-indent:-.25in;line-height:120%;mso-list:l0 level1 l=
fo2;
tab-stops:list .5in'><span style=3D'mso-bookmark:bottom'><![if !supportList=
s]><span
style=3D'font-size:8.5pt;line-height:120%;font-family:Verdana;mso-fareast-f=
ont-family:
Verdana;mso-bidi-font-family:Verdana'><span style=3D'mso-list:Ignore'>3.<sp=
an
style=3D'font:7.0pt "Times New Roman"'> =
</span></span></span><![endif]><span style=3D'font-size:8.5pt;line-height:1=
20%;
font-family:Verdana'>Complete one of the following actions for each user
profile that you are prompted to delete: <o:p></o:p></span></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:.05pt;
margin-left:63.6pt;text-indent:-.25in;line-height:120%;mso-list:l0 level2 l=
fo2;
tab-stops:list 1.0in'><span style=3D'mso-bookmark:bottom'><![if !supportLis=
ts]><span
style=3D'font-size:10.0pt;mso-bidi-font-size:8.5pt;line-height:120%;font-fa=
mily:
Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span
style=3D'mso-list:Ignore'>·<span style=3D'font:7.0pt "Times New Roma=
n"'>  =
;
</span></span></span><![endif]><span style=3D'font-size:8.5pt;line-height:1=
20%;
font-family:Verdana'>Type </span></span><span style=3D'mso-bookmark:bottom'=
><b><span
style=3D'font-size:10.0pt;line-height:120%;font-family:"Courier New"'>y</sp=
an></b></span><span
style=3D'mso-bookmark:bottom'><span style=3D'font-size:8.5pt;line-height:12=
0%;
font-family:Verdana'>, and then press ENTER if you want to delete the profi=
le. <o:p></o:p></span></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:.05pt;
margin-left:63.6pt;text-indent:-.25in;line-height:120%;mso-list:l0 level2 l=
fo2;
tab-stops:list 1.0in'><span style=3D'mso-bookmark:bottom'><![if !supportLis=
ts]><span
style=3D'font-size:10.0pt;mso-bidi-font-size:8.5pt;line-height:120%;font-fa=
mily:
Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span
style=3D'mso-list:Ignore'>·<span style=3D'font:7.0pt "Times New Roma=
n"'>  =
;
</span></span></span><![endif]><span style=3D'font-size:8.5pt;line-height:1=
20%;
font-family:Verdana'>Type </span></span><span style=3D'mso-bookmark:bottom'=
><b><span
style=3D'font-size:10.0pt;line-height:120%;font-family:"Courier New"'>n</sp=
an></b></span><span
style=3D'mso-bookmark:bottom'><span style=3D'font-size:8.5pt;line-height:12=
0%;
font-family:Verdana'>, and then press ENTER if you do not want to delete the
profile.<o:p></o:p></span></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:.05pt;
margin-left:33.6pt;text-indent:-.25in;line-height:120%;mso-list:l0 level1 l=
fo2;
tab-stops:list .5in'><span style=3D'mso-bookmark:bottom'><![if !supportList=
s]><span
style=3D'font-size:8.5pt;line-height:120%;font-family:Verdana;mso-fareast-f=
ont-family:
Verdana;mso-bidi-font-family:Verdana'><span style=3D'mso-list:Ignore'>4.<sp=
an
style=3D'font:7.0pt "Times New Roman"'> =
</span></span></span><![endif]><span style=3D'font-size:8.5pt;line-height:1=
20%;
font-family:Verdana'>Type </span></span><span style=3D'mso-bookmark:bottom'=
><b><span
style=3D'font-size:10.0pt;line-height:120%;font-family:"Courier New"'>exit<=
/span></b></span><span
style=3D'mso-bookmark:bottom'><span style=3D'font-size:8.5pt;line-height:12=
0%;
font-family:Verdana'>, and then press ENTER to quit the command prompt.<o:p=
></o:p></span></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt=
:auto;
mso-outline-level:5'><span style=3D'mso-bookmark:bottom'><a name=3D5></a><b=
><span
style=3D'font-size:8.5pt;font-family:Verdana'>How to Use Delprof.exe to Del=
ete
User Profiles After a Specified Period of Inactivity<o:p></o:p></span></b><=
/span></p>
<p class=3DMsoNormal><span style=3D'mso-bookmark:bottom'><span style=3D'fon=
t-size:
8.5pt;font-family:Verdana'>The following example describes how to use
Delprof.exe to delete user profiles on the local computer that have been
inactive for 30 days: <o:p></o:p></span></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:.05pt;
margin-left:33.6pt;text-indent:-.25in;line-height:120%;mso-list:l1 level1 l=
fo3;
tab-stops:list .5in'><span style=3D'mso-bookmark:bottom'><![if !supportList=
s]><span
style=3D'font-size:8.5pt;line-height:120%;font-family:Verdana;mso-fareast-f=
ont-family:
Verdana;mso-bidi-font-family:Verdana'><span style=3D'mso-list:Ignore'>1.<sp=
an
style=3D'font:7.0pt "Times New Roman"'> =
</span></span></span><![endif]><span style=3D'font-size:8.5pt;line-height:1=
20%;
font-family:Verdana'>Click <strong><span style=3D'font-family:Verdana'>Star=
t</span></strong>,
point to <strong><span style=3D'font-family:Verdana'>Programs</span></stron=
g>,
point to <strong><span style=3D'font-family:Verdana'>Accessories</span></st=
rong>,
and then click <strong><span style=3D'font-family:Verdana'>Command Prompt</=
span></strong>.
<o:p></o:p></span></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:.05pt;
margin-left:33.6pt;text-indent:-.25in;line-height:120%;mso-list:l1 level1 l=
fo3;
tab-stops:list .5in'><span style=3D'mso-bookmark:bottom'><![if !supportList=
s]><span
style=3D'font-size:8.5pt;line-height:120%;font-family:Verdana;mso-fareast-f=
ont-family:
Verdana;mso-bidi-font-family:Verdana'><span style=3D'mso-list:Ignore'>2.<sp=
an
style=3D'font:7.0pt "Times New Roman"'> =
</span></span></span><![endif]><span style=3D'font-size:8.5pt;line-height:1=
20%;
font-family:Verdana'>At the command prompt, type </span></span><span
style=3D'mso-bookmark:bottom'><b><span style=3D'font-size:10.0pt;line-heigh=
t:120%;
font-family:"Courier New"'>delprof /p /d:30</span></b></span><span
style=3D'mso-bookmark:bottom'><span style=3D'font-size:8.5pt;line-height:12=
0%;
font-family:Verdana'>, and then press ENTER. For each user profile that has=
not
been used on the computer for 30 days, a message is displayed that prompts =
you
to confirm its deletion. For example, you receive a message that is similar=
to
the following message: <o:p></o:p></span></span></p>
<p class=3Dindent1 style=3D'margin-left:.8in;line-height:120%'><span
style=3D'mso-bookmark:bottom'><span style=3D'font-size:8.5pt;line-height:12=
0%;
font-family:Verdana'>Delete \\MYCOMPUTER\D$\Documents and Settings\User2?
(Yes/No/All) <o:p></o:p></span></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:.05pt;
margin-left:33.6pt;text-indent:-.25in;line-height:120%;mso-list:l1 level1 l=
fo3;
tab-stops:list .5in'><span style=3D'mso-bookmark:bottom'><![if !supportList=
s]><span
style=3D'font-size:8.5pt;line-height:120%;font-family:Verdana;mso-fareast-f=
ont-family:
Verdana;mso-bidi-font-family:Verdana'><span style=3D'mso-list:Ignore'>3.<sp=
an
style=3D'font:7.0pt "Times New Roman"'> =
</span></span></span><![endif]><span style=3D'font-size:8.5pt;line-height:1=
20%;
font-family:Verdana'>Complete one of the following actions for each user
profile that you are prompted to delete: <o:p></o:p></span></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:.05pt;
margin-left:63.6pt;text-indent:-.25in;line-height:120%;mso-list:l1 level2 l=
fo3;
tab-stops:list 1.0in'><span style=3D'mso-bookmark:bottom'><![if !supportLis=
ts]><span
style=3D'font-size:10.0pt;mso-bidi-font-size:8.5pt;line-height:120%;font-fa=
mily:
Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span
style=3D'mso-list:Ignore'>·<span style=3D'font:7.0pt "Times New Roma=
n"'>  =
;
</span></span></span><![endif]><span style=3D'font-size:8.5pt;line-height:1=
20%;
font-family:Verdana'>Type </span></span><span style=3D'mso-bookmark:bottom'=
><b><span
style=3D'font-size:10.0pt;line-height:120%;font-family:"Courier New"'>y</sp=
an></b></span><span
style=3D'mso-bookmark:bottom'><span style=3D'font-size:8.5pt;line-height:12=
0%;
font-family:Verdana'>, and then press ENTER if you want to delete the profi=
le. <o:p></o:p></span></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:.05pt;
margin-left:63.6pt;text-indent:-.25in;line-height:120%;mso-list:l1 level2 l=
fo3;
tab-stops:list 1.0in'><span style=3D'mso-bookmark:bottom'><![if !supportLis=
ts]><span
style=3D'font-size:10.0pt;mso-bidi-font-size:8.5pt;line-height:120%;font-fa=
mily:
Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span
style=3D'mso-list:Ignore'>·<span style=3D'font:7.0pt "Times New Roma=
n"'>  =
;
</span></span></span><![endif]><span style=3D'font-size:8.5pt;line-height:1=
20%;
font-family:Verdana'>Type </span></span><span style=3D'mso-bookmark:bottom'=
><b><span
style=3D'font-size:10.0pt;line-height:120%;font-family:"Courier New"'>n</sp=
an></b></span><span
style=3D'mso-bookmark:bottom'><span style=3D'font-size:8.5pt;line-height:12=
0%;
font-family:Verdana'>, and then press ENTER if you do not want to delete the
profile.<o:p></o:p></span></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:.05pt;
margin-left:33.6pt;text-indent:-.25in;line-height:120%;mso-list:l1 level1 l=
fo3;
tab-stops:list .5in'><span style=3D'mso-bookmark:bottom'><![if !supportList=
s]><span
style=3D'font-size:8.5pt;line-height:120%;font-family:Verdana;mso-fareast-f=
ont-family:
Verdana;mso-bidi-font-family:Verdana'><span style=3D'mso-list:Ignore'>4.<sp=
an
style=3D'font:7.0pt "Times New Roman"'> =
</span></span></span><![endif]><span style=3D'font-size:8.5pt;line-height:1=
20%;
font-family:Verdana'>Type </span></span><span style=3D'mso-bookmark:bottom'=
><b><span
style=3D'font-size:10.0pt;line-height:120%;font-family:"Courier New"'>exit<=
/span></b></span><span
style=3D'mso-bookmark:bottom'><span style=3D'font-size:8.5pt;line-height:12=
0%;
font-family:Verdana'>, and then press ENTER to quit the command prompt.<o:p=
></o:p></span></span></p>
<p class=3DMsoNormal><span style=3D'mso-bookmark:bottom'><span style=3D'fon=
t-size:
8.5pt;font-family:Verdana'><o:p> </o:p></span></span></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;margin-bottom:9.0pt;
mso-outline-level:4'><span style=3D'mso-bookmark:bottom'><a name=3D6></a><b=
><span
style=3D'font-size:9.0pt;font-family:Verdana'>Troubleshooting<o:p></o:p></s=
pan></b></span></p>
<p class=3DMsoNormal><span style=3D'mso-bookmark:bottom'><span style=3D'fon=
t-size:
8.5pt;font-family:Verdana'>You may receive the following message when you
attempt to use Delprof.exe to delete user profiles: <o:p></o:p></span></spa=
n></p>
<p class=3DMsoNormal><span style=3D'mso-bookmark:bottom'><span style=3D'fon=
t-size:
8.5pt;font-family:Verdana;color:red'>Failed to open list of profiles.<br>
Access is denied. <o:p></o:p></span></span></p>
<p class=3DMsoNormal><span style=3D'mso-bookmark:bottom'><span style=3D'fon=
t-size:
8.5pt;font-family:Verdana'>This behavior can occur if you are not logged on=
to
the computer as an administrator or as a member of the Administrators group=
. <br>
<br>
To resolve this behavior, log on to the computer as an administrator or as a
member of the administrators group, and then use Delprof.exe to delete the
appropriate user profiles.<br>
<br style=3D'mso-special-character:line-break'>
<![if !supportLineBreakNewLine]><br style=3D'mso-special-character:line-bre=
ak'>
<![endif]></span></span></p>
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