<p><span>Available Languages: </span><a href="../en/faq/" title="English"> en </a></p>
</div>
<p>This document is not a traditional FAQ, but rather a quick
guide showing you what to do when you run into problems with the
Apache HTTP Server.</p>
<p>A more traditional but quite outdated document is the <a href="http://httpd.apache.org/docs/misc/FAQ.html">Apache 1.3
FAQ</a>.</p>
</div>
<div id="quickview"><ul id="toc"><li><img alt="" src="../images/down.gif" /> <a href="#support.what2do">"Why can't I ...? Why won't ... work?" What to do in case of
problems</a></li>
<li><img alt="" src="../images/down.gif" /> <a href="#support.support">Whom do I contact for support?</a></li>
<h2><a name="support.what2do" id="support.what2do">"Why can't I ...? Why won't ... work?" What to do in case of
problems</a></h2>
<p>If you are having trouble with your Apache server software, you should
take the following steps:</p>
<dl>
<dt>Check the ErrorLog!</dt>
<dd>Apache tries to be helpful when it encounters a problem. In many
cases, it will provide some details by writing one or more messages to the
server error log. Sometimes this is enough for you to diagnose and fix
the problem yourself (such as file permissions or the like). The default
location of the error log is
<code>/usr/local/apache2/logs/error_log</code>, but see the <code class="directive"><a href="../mod/core.html#errorlog">ErrorLog</a></code> directive in your config files for the
<h2><a name="support.support" id="support.support">Whom do I contact for support?</a></h2>
<p>With millions of users and fewer than sixty volunteer developers,
we cannot provide personal support for Apache. For free support, we
suggest participating in a user forum (see above).</p>
<p>Professional, commercial support for Apache is available from
a number of companies.</p>
</div></div>
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<p><span>Available Languages: </span><a href="../en/faq/" title="English"> en </a></p>
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<p class="apache">Copyright 2007 The Apache Software Foundation.<br />Licensed under the <a href="http://www.apache.org/licenses/LICENSE-2.0">Apache License, Version 2.0</a>.</p>