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Q94639
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1993-06-04
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ARTICLE-ID:Q94639
TITLE :Troubleshooting MS Backup and MS Backup for Windows
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The information in this article applies to:
- Microsoft MS-DOS operating system version 6.0
- Microsoft Windows operating system versions 3.0, 3.0a, and 3.1
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Summary:
If you encounter problems running Microsoft Backup for MS-DOS or Microsoft
Backup for Windows, use the steps in the following section to correct the
problems.
Common problems caused by incorrect system configuration include:
- Microsoft Backup appears to stop responding (hang) when run from the
MS-DOS Prompt under Windows.
- Microsoft Backup reports problems accessing the second floppy disk
drive during the compatibility test when run from MS-DOS Prompt under
Windows. Microsoft Backup either displays the following error message or
continues to ask for the first disk after you have inserted the second
one.
Diskette not properly seated.
- Microsoft Backup for Windows causes Windows to close, leaving the
command prompt displayed on the screen.
- Windows reports that the DMA buffer size needs to be increased to 64.
Troubleshooting Microsoft Backup for Windows and Microsoft Backup
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1. Microsoft does not recommend or support running the MS-DOS-based
version of Microsoft Backup (MSBACKUP.EXE) with Windows. If you choose
to do this, you should create a program information file (PIF) for
Microsoft Backup with the following settings:
Display Usage: Full Screen
Execution: Exclusive
2. Your CONFIG.SYS file should include the following settings (the values
shown are minimums):
FILES=30
BUFFERS=30
STACKS=9,256
3. The DMABufferSize= line should be set to at least 32 in the [386Enh]
section of the SYSTEM.INI file.
Additional reference words: 6.00 3.00 3.00a 3.10 win31 win3 win30 ms-dos
backup