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File List  |  1992-11-13  |  28KB  |  463 lines

  1. Q/FAX  a service of Quarterdeck Office Systems
  2.  
  3. Welcome to Q/FAX!
  4.  
  5. Q/FAX,  a  service of Quarterdeck Office Systems, allows you  to  receive
  6. technical  notes,  product information and upgrade information  right  on
  7. your fax machine.  Using Q/FAX is easy.  Here's what you do:
  8.  
  9. 1.  Read  through the list below and pick out faxes which are of interest
  10.  to  you.   Then pick up the phone at your fax machine and call (310)314-
  11.  3214.   Q/FAX  is available 24-hours a day, 7 days a week.  This  number
  12.  is  for outgoing Q/FAX service only.  If you want to send us a fax, send
  13.  to (310)314-3217.
  14.  
  15. 2.  When you hear the computer answer, use your touchtone phone to  enter
  16.  the  code number of the fax you want (from the following list), followed
  17.  by  the  pound  sign (#).  You may order up to three faxes per  session.
  18.  To  correct  an error, press the asterisk key (*) and enter  the  number
  19.  again.
  20.  
  21. 3.  When  prompted by the computer, press the "START/COPY"  or  "RECEIVE"
  22.  button  on  your  fax machine.  This is often the green button  on  your
  23.  machine.  You may then hang up and should immediately receive your fax.
  24.  
  25.  
  26. FAX Subject Index  (Updated September 4, 1992)
  27.  
  28. MASTER.LST                                                           100
  29. Complete  list  of all documents available on the Q/FAX  system.   (The
  30. list you are reading right now.)
  31. COPIA.DOC                                                            169
  32. Information on the software and hardware which drives the Q/FAX system.
  33.                    API (Application Program Interface)
  34.                              and Programming
  35. APIBRO.TEC                                                           187
  36. The  text  of our brochure describing the DESQview API.  Gives  a  full
  37. description  of  the DESQview API.  Includes a list  of  all  available
  38. calls.
  39. APISTART.TEC                                                         135
  40. How  to  start an API program from the command line with: DV  {xx.DVP}.
  41. Tells about the default status of DESQview in this mode and basic  info
  42. about enabling DESQview functions (by default, they are disabled).
  43. CLIPPER5.TEC                                                         181
  44. How to  modify the DESQview API Clipper library to run under Clipper 5.
  45. DVAWARE.TEC                                                          250
  46. How to make your standard DOS application "DESQview Aware".
  47. SHARED.TEC                                                           247
  48. Information  on  DESQview  shared programs -  how  they  work,  how  to
  49. configure  them and basic information on how to write a shared  program
  50. in assembler.
  51. VCPI.TEC                                                             103
  52. Makers of VCPI compliant DOS Extenders as of 01/01/90
  53. XDI.TEC                                                              182
  54. Information  on  DESQview's  XDI  (eXternal  Device  Interface).   This
  55. interface  allows external device drivers or TSR's to communicate  with
  56. DESQview.
  57.                                 DESQview
  58. 286.TEC                                                              195
  59. Information on multitasking with DESQview on machines with 80286,  8086
  60. and 8088 processors.
  61. AUTOSCRI.TEC                                                         153
  62. Info on the DESQview autostart script and autostart script for a window.
  63. CHOOSDIR.TEC                                                         217
  64. How  to  configure  programs in DESQview so that the directory  can  be
  65. chosen on start-up.
  66. COM3N4.TEC                                                           145
  67. Tells  how  DESQview handles COM3 and COM4.  Explains why a single  IRQ
  68. can't  be  shared by a COM port.  Talks about IRQ's that can  be  used.
  69. Mentions  the use of FOSSIL drivers as a possible solution to the  "COM
  70. port barrier".
  71. COMMPROG.TEC                                                         237
  72. Information  on  running  communications programs  in  background  with
  73. DESQview.
  74. DESQMEM.TEC                                                          111
  75. How much memory does DESQview take up?  The note also briefly discusses
  76. where DV can put itself and how much overhead a window takes.
  77. DESQTEMP.TEC                                                         239
  78. How  to use a little-known feature of DESQview (the DESQTMP?.* files)  to
  79. transfer  data from one program to another.  In some cases,  this  method
  80. has advantages over Mark & Transfer.
  81. DIRECTLY.TEC                                                         109
  82. Answers the question: "How can I tell if my program writes directly  to
  83. the screen?"  It also has some discussion on how much memory to give an
  84. application in DESQview.
  85. DV386.TEC                                                            231
  86. Explains the differences between DESQview and DESQview 386.
  87. DVANSI.TEC                                                           110
  88. How to run ANSI.SYS programs in DESQview using DVANSI.COM or DEVICE.COM
  89. (if you have DV 2.2 or above).
  90. DVFLOPPY.TEC                                                         230
  91. What  to do if you experience unusually slow floppy drive access  while
  92. in DESQview.
  93. DVHERC.TEC                                                           203
  94. How  to  use  the  DVHERC.COM program to correct  video  problems  when
  95. running DESQview on Hercules monochrome graphics adapters and  clones.
  96. DVPALET.DOC                                                          112
  97. Full  documentation for the DVPALET program which comes  with  DESQview
  98. 2.2 and above.
  99. EXTEND.TEC                                                           106
  100. Addresses the question, "Will DESQview use my exTENDed memory?"
  101. HRAMFONT.TEC                                                         137
  102. Gives  an  explanation  (the bad news) of why DESQview  does  not,  and
  103. cannot  support  the Hercules RAMfont card very well.  Suggests  a  few
  104. work-arounds.
  105. SYSTKEYS.TEC                                                         196
  106. How to change your DESQview system keys.
  107. KEYBCONF.TEC                                                         206
  108. Discussion  of  the  "Keyboard Conflict" parameter part  of  DESQview's
  109. advanced, "Change a Program" screen.
  110. KBMOUSE.TEC                                                          117
  111. Changing the "Keyboard Mouse" Key
  112. MAKEADVP.TEC                                                         259
  113. How to make a DESQview Program information file (DVP), with emphasis on
  114. flexibility and portability.
  115. MEMSIZE.TEC                                                          129
  116. This  file  contains  a  further discussion of Memory  Size  fields  in
  117. DESQview's Change a Program.
  118. MEMSTAT.TEC                                                          131
  119. "What do the numbers in Memory Status mean?"
  120. MIDNIGHT.TEC                                                         176
  121. Information  on  a  problem which may be seen while  running  DESQview,
  122. where  a  program or your DOS version will not update the date properly
  123. at midnight.
  124. MOUSE.TEC                                                            140
  125. A general treatise on DESQview and the mouse.
  126. MOUSEDRP.TEC                                                         238
  127. What to do if you encounter unsightly mouse droppings in DESQview.
  128. MULTI-T.TEC                                                          152
  129. General notes on the requirements of multi-tasking. Pretty much  covers
  130. the  question: "Why isn't my program multi-tasking" or "What do I  need
  131. to do to make it multi-task"?
  132. OPTCOM.TEC                                                           251
  133. Info on the "Optimize Communications" feature of DESQview.
  134. OUTMEM.TEC                                                           114
  135. Discusses  "Out  of  Memory" messages you might receive  while  running
  136. DESQview and possible solutions.
  137. PROTECT.TEC                                                          120
  138. Explains  what  "Protection level" on Change a Program means,  what  it
  139. does and what it doesn't do.
  140. QEXT.TEC                                                             141
  141. Documentation for the QEXT.SYS driver.
  142. SER_PRN.TEC                                                          107
  143. Notes on using a serial printer with DESQview.
  144. VGA.TEC                                                              148
  145. Several things about changing video modes and fonts in Desqview.
  146. VIRTUALI.TEC                                                         229
  147. Description  of  the  "Virtualize  Text/Graphics"  parameter   on   the
  148. DESQview  "Change a Program" screen.  What is Virtualization and   what
  149. is required to achieve it?
  150. WINSIZE.TEC                                                          161
  151. Everything we know about how to increase your window memory size inside
  152. DESQview.
  153. XDV.TEC                                                              125
  154. Loading with DV.COM or XDV.COM vs. DV.EXE.  What to do if DV.COM  hangs
  155. the system but DV.EXE works.
  156.                                DESQview/X
  157. DVXIPX.TEC                                                           253
  158. Troubleshooting remote DESQview/X applications when IPX is in use.
  159. MAKEXDVP.TEC                                                         260
  160. How  to make a DESQview/X Program information file (DVP), with emphasis
  161. on flexibility and portability.
  162. MAXWINDO.TEC                                                         252
  163. How  to  determine your current maximum window size in  DESQview/X  and
  164. ways to increase it.
  165. XFONTS.TEC                                                           246
  166. How  to port DESQview/X PC fonts to non-DOS X platforms, to support the
  167. running of remote DOS programs.
  168. XVIDEO.TEC                                                           256
  169. Configuration  of  the video "Display" options in the DESQview/X  Setup
  170. program and general video issues.
  171.                            Hardware (General)
  172. 512AT.TEC                                                            139
  173. Discusses the problem on AT-Clones which cannot be disabled below  512K
  174. with respect to multi-tasking support.  Talks about the Charge Card and
  175. 386 options.
  176. BUS-MAST.TEC                                                         121
  177. Discusses  "Bus-mastering" devices and why they may require a VDS  driver
  178. on a 386 system in Virtual 86 mode.
  179. EMS40.TEC                                                            136
  180. A list of all the factors that must be in place before DV can multitask
  181. in  expanded  memory.   A  good FAX to consult  when  shopping  for  an
  182. expanded  memory  board for DESQview.  Discusses  the  question:   "Why
  183. doesn't my EMS4.0 driver allow me to multi-task?"
  184. EMSCOMP.TEC                                                          235
  185. Comparisons of some popular EMS 4 expanded memory boards.
  186. PS1.TEC                                                              234
  187. Special considerations when installing or running QEMM or QRAM  on  IBM
  188. PS/1 machines.
  189. XGA.TEC                                                              208
  190. Using IBM's XGA video adapter with Quarterdeck products.
  191.                       Hardware (Specific 3rd Party)
  192. AB_PLUS.TEC                                                          150
  193. Gives  a full description of how to set up the AboveBoard Plus for  use
  194. with DESQview and QRAM.
  195. AMSTRAD.TEC                                                          243
  196. Info on the use of Quarterdeck Products with Amstrad computers.
  197. AST286.TEC                                                           122
  198. Info on setting up an AST Premium 286 for use with DESQview.
  199. EXPAND.TEC                                                           149
  200. Addresses the question: "Which exPANDed memory card should I buy?"
  201. NEC_SX.TEC                                                           102
  202. Describes  the  use of the QEMM "NOSH" parameter with the  NEC  386-SX.
  203. Without  this  parameter,  the machine will  continuously  reboot  when
  204. trying to load QEMM.
  205. TOSH5100.TEC                                                         108
  206. Notes on running QEMM-386 and DESQview 386 on the Toshiba 386 machines.
  207. Describes how to disable the built in expanded memory on the Toshiba so
  208. that QEMM-386 can map the extended memory.
  209.                               Miscellaneous
  210. ALL-HELP.TEC                                                         178
  211. Captured help screens for currently shipping Quarterdeck Products.
  212. HEX.TEC                                                              190
  213. An  explanation of the hexadecimal numbering system and how it  relates
  214. to DESQview, QEMM.
  215. TROUBLE.TEC                                                          241
  216. General  guide  for  trouble-shooting computer  problems  that  may  be
  217. related to the use of Quarterdeck products.
  218.                                 Networks
  219. BANYAN.TEC                                                           116
  220. Info on running Banyan network with DV and QEMM.
  221. DECNET.TEC                                                           220
  222. Info  on  running  Digital Equipment's Pathworks (also called  DECNET  or
  223. PCSA) with Quarterdeck products.
  224. LANMAN.TEC                                                           258
  225. Information  on  the  use of Microsoft's LAN Manager  with  Quarterdeck
  226. products.
  227. LANTASTI.TEC                                                         128
  228. Tips on running our products in the Lantastic network environment.
  229. NINSTALL.TEC                                                         158
  230. Installing  and running DESQview 2.2 files from a Novell  server.  Some
  231. info on Mapping drives.
  232. NWORK.TEC                                                            154
  233. Can I run DESQview on my network ?
  234. PROTMAN.TEC                                                          227
  235. How  to  use PROTMAN.DOS, the protocol manager for Microsoft's MS-  DOS
  236. LAN Manager, with QEMM-386 and QRAM.
  237. TOKEN.TEC                                                            156
  238. This file discusses Token Ring Network Cards and QEMM.
  239. TOPS.TEC                                                             163
  240. By TOPS Corp.  Information on running TOPS Networks, QEMM and DV386
  241.                       Other Sources of Information
  242. BBS.TEC                                                              105
  243. How to use the Quarterdeck Electronic Bulletin Board System.
  244. BBSLIST.TEC                                                          165
  245. Electronic bulletin board systems in the U.S. and around the world that
  246. carry information on Quarterdeck products.
  247. BIX.TEC                                                              160
  248. How to contact Quarterdeck on BIX (Byte Information eXchange).
  249. BOOKS.TEC                                                            132
  250. A  list  of  3rd party books on Quarterdeck products, or on  topics  of
  251. importance to our users - such as memory.
  252. CIS.TEC                                                              134
  253. How  to  contact  Quarterdeck  and users  of  Quarterdeck  products  on
  254. Compuserve.
  255. CONTACT.TEC                                                          144
  256. This  document  summarizes  some of the ways to  contact  Quarterdeck's
  257. Technical Support Department.
  258. INTERNET.TEC                                                         164
  259. How to contact Quarterdeck through InterNet.
  260. SNET.TEC                                                             159
  261. Info  on the SmartNet system - network of private BBSes, many of  which
  262. carry information on Quarterdeck products.
  263.                              Product Patches
  264. DELAYMS.PAT                                                          201
  265. DEBUG patch to DESQview to eliminate long delays when starting DESQview
  266. on some systems with mouse ports.
  267. NCR.PAT                                                              202
  268. How  to  patch  Manifest  1.01 to prevent it  failing  on  microchannel
  269. systems that it doesn't recognize.
  270.                         Quarterdeck Product Info
  271. COMPANIO.TEC                                                         124
  272. Gives  a  short  synopsis  of each of the DESQview  Companions:   Link,
  273. Datebook, Calculator, and Datebook.
  274. DES_DV.INF                                                           171
  275. A  two  page description in Question and Answer format of the  DESQview
  276. multitasking product.
  277. DES_DV3.INF                                                          172
  278. A  two  page description in Question and Answer format of the  DESQview
  279. 386 multitasking product.
  280. DES_Q386.INF                                                         173
  281. A  two  page  description in Question and Answer format of  the  QEMM-386
  282. expanded memory manager.
  283. DES_5060.INF                                                         174
  284. A  two  page description in Question and Answer format of the QEMM  50/60
  285. expanded memory manager.
  286. DES_QRAM.INF                                                         175
  287. A  two  page description in Question and Answer format of the QRAM memory
  288. enhancement tool.
  289. DES_QWHT.INF                                                         180
  290. Description  of the Quarterdeck White Papers diskette--a collection  of
  291. technical notes in ASCII format-- many of which are available  here  on
  292. Q/FAX.
  293. DESQAWAY.TEC                                                         232
  294. Information on Quarterdeck's DESQaway training services.
  295. DVXPRESS.REL                                                         166
  296. Quarterdeck's press announcement of DESQview/X.
  297. ORDERUP.INF                                                          168
  298. Order  form  for  upgrades  to the latest  versions  of  DESQview  386,
  299. DESQview, QEMM, QRAM and Manifest..
  300. PASSPORT.TEC                                                         189
  301. A description of Quarterdeck's product support services.  Describes our
  302. various  plans for extended support , developer support and support  to
  303. corporate users.
  304. SERNUM.TEC                                                           115
  305. Describes  where  the  serial number can be found  on  new  Quarterdeck
  306. products.
  307. UPGRADE.TEC                                                          210
  308. Information on the new features of our most recent products and  how to
  309. upgrade.
  310.                               QEMM and QRAM
  311. BUFFERS.TEC                                                          226
  312. Information on the DOS "BUFFERS" parameter and how it relates to   QEMM
  313. and QRAM.  Includes information on loading BUFFERS  into high memory.
  314. EX13FLOW.TEC                                                         232
  315. Step-by-step,  flowchart-like procedure for  determine  the  cause  and
  316. solution  of problems which result in QEMM "Exception #13 or  Exception
  317. #12" error messages.
  318. EXCEPT13.TEC                                                         142
  319. This explains what "Exception 13" error messages mean and what the user
  320. can do about them.
  321. EXCLUDE.TEC                                                          219
  322. Using  Manifest's  "Analysis"  procedure,  find  and  eliminate  memory
  323. conflicts with the QEMM "EXCLUDE" parameter.
  324. EXEPACK.TEC                                                          255
  325. Fixing  problems with EXEPACKed files which result in "Packed  File  is
  326. Corrupt" messages.
  327. FLPYDISK.TEC                                                         193
  328. Instructions for installing QEMM-386 on a single floppy system (such as
  329. a floppy disk workstation on a network.)
  330. IA.TEC                                                               221
  331. Discussion   of  the  "sticky  shift  keys"  problem  users   sometimes
  332. experience under QEMM; what causes it and how the use of the QEMM  "IA"
  333. parameter may help.
  334. LARGCONT.TEC                                                         244
  335. How  to  get  large, continuous regions of High RAM for loading  resident
  336. programs and drivers.
  337. LOADHI.TEC                                                           138
  338. This  file  contains tips about the Loadhi program with  QEMM  versions
  339. prior to 5.0.
  340. LOADHI6.TEC                                                          183
  341. Using the Loadhi programs with versions of QEMM 6.0.
  342. MCA.TEC                                                              223
  343. Info  on  QEMM's  MCA.ADL  file.  How to modify  file  to  get  rid  of
  344. "Unrecognized Microchannel Adapter" messages.
  345. OPTIMIZE.TEC                                                         191
  346. Gives  a  summary of what the Optimize program (which is  shipped  with
  347. QEMM-386, QEMM 50/60 and QRAM) does.  Explains in detail how to  handle
  348. common problems which may occur when it is run.
  349. QEMM5060.TEC                                                         186
  350. Hardware  requirements of QEMM 50/60, Quarterdeck's memory manager  for
  351. PS/2 Models 50 and 60.
  352. QEMMERR.TEC                                                          192
  353. Documents  error  messages that may be produced by QEMM-386  and  gives
  354. suggestions for correcting problems.
  355. QRAM.TEC                                                             216
  356. A  description  of Quarterdeck's QRAM product.  The various   utilities
  357. included and hardware requirements.
  358. QRAMC&T.TEC                                                          146
  359. How  to  get  QRAM to use the Chips & Technology shadow ram while  also
  360. using the EMS driver.
  361. QRAMNOTH.TEC                                                         147
  362. Discusses QRAM's "Nothing useful to do" message, why you might get  it,
  363. and things to check.
  364. QTEST.TEC                                                            177
  365. A  description of the QTEST program, which can be used to tests systems
  366. to see if they would benefit by using QRAM.   Tells how to get QTEST.
  367. SHADOWRM.TEC                                                         224
  368. Info  on  how  QEMM and QRAM use Shadow RAM and an explanation  of  how
  369. Shadow RAM works.
  370. STEALTH.TEC                                                          205
  371. How  to  diagnose and cure problems related to the use of the   Stealth
  372. feature of QEMM-386, version 6.
  373. SUSPEND.TEC                                                          254
  374. Info  on  QEMM's support of the Suspend/Resume features of some laptops
  375. and how to debug problems.
  376. TOUR.TEC                                                             228
  377. A grand-tour of your computer's memory using QEMM and Manifest.
  378. XBDA.TEC                                                             222
  379. Explanation of what an Extended BIOS Data Area (XBDA) is and  how  QEMM
  380. or QEXT deal with it.
  381. XSTI.TEC                                                             233
  382. Detailed info on the use of QEMM's XSTI parameter, which can be used if
  383. QEMM  reports "Disabling Stealth because QEMM could not locate the  ROM
  384. handler for INT XX"
  385.                       Software (Specific 3rd Party)
  386. AS400.TEC                                                            113
  387. The  IBM AS/400 is a complicated terminal emulation setup, akin to  the
  388. 5250.
  389. ASTUTIL.TEC                                                          118
  390. How  to run AST's SuperSpool, Fastdisk and SuperDrive. These require  a
  391. special setup when running with QEXT due to their tendency to overwrite
  392. QEXT.
  393. DBASE.TEC                                                            126
  394. Info  on  running DBASE III and IV in DESQview.  Describes  a  "colors"
  395. problem  which  arises as a result of a dBASE bug in  dBASE's  DESQview
  396. support and gives some suggestions for getting around this.
  397. DOS4.TEC                                                             143
  398. Discusses the DOS 4.0 "bug" problem with the "/X" parameter.
  399. DOS5.TEC                                                             200
  400. Information on the use of DOS 5.0 with all Quarterdeck products.
  401. DRDOS6.TEC                                                           215
  402. Discussion  of  the  use  of Digital Research's  DR-DOS  version  6  with
  403. Quarterdeck products.
  404. LOTUS2.TEC                                                           127
  405. Info on running Lotus version 2 in DESQview.
  406. LOTUS3.TEC                                                           162
  407. Info  on running Lotus's 1-2-3 Rel 3 in DESQview on 286 & 386 machines,
  408. with and without expanded memory.
  409. PCTOOLS5.TEC                                                         155
  410. Change A program information for PCTOOLS 5.5 Deluxe.
  411. PCTOOLS7.TEC                                                         225
  412. Information  on the use of Central Point's "PC Tools version  7"   with
  413. Quarterdeck products.
  414. RAMDRIVE.TEC                                                         123
  415. Running QEXT.SYS with some versions of Microsoft's RAMDRIVE.SYS,  which
  416. also shows up as VDISK.SYS in some OEM versions of DOS.
  417. REMM.TEC                                                             101
  418. Optimizing your  AST REMM.SYS driver for use with DESQview and QRAM.
  419. SK-PLUS.TEC                                                          151
  420. How to run Side Kick Plus with DESQview.
  421. SMARTDRV.TEC                                                         184
  422. Using Microsoft's SmartDrive disk cache with QEMM-386 and/or DESQview.
  423. SSTOR.TEC                                                            249
  424. Information  on  using AddStor's "SuperStor" disk  compression  utility
  425. with Quarterdeck products.
  426. STACKER.TEC                                                          214
  427. Information  on  using  Stac  Electronics  "Stacker"  disk  compression
  428. utility with Quarterdeck products.
  429. VI.TEC                                                               245
  430. Basic  commands  of the UNIX "VI" editor, which can be  used  to  setup
  431. DESQview/X related files on UNIX machines.
  432. WINDOWS.TEC                                                          157
  433. How to run WINDOWS 2, WINDOWS Runtime, Windows applications and Windows
  434. 386 (WIN86) with DESQview, and QEMM.   Does not cover Windows 3.
  435. WIN3.TEC                                                             170
  436. How  to  run  Windows  3  with  QEMM-386, DESQview,  DESQview  386  and
  437. Manifest.
  438. WIN31.TEC                                                            242
  439. Support information which is specific to the Windows 3.1 version.
  440. WINFLOW.TEC                                                          207
  441. Step-by-step  procedure,  in flowchart style for  debugging   conflicts
  442. between QEMM-386 and Microsoft Windows 3.0.
  443. WIN-TRBL.TEC                                                         179
  444. Trouble-shooting Windows 3.0/QEMM-368 installations.   What  to  do  if
  445. Windows  fails  to  start in Enhanced mode or crashes  on  exit.   Some
  446. information  on  typical Windows problems, not related to  QEMM-386  is
  447. included.
  448.  
  449.                        Quarterdeck Office Systems
  450.                            150 Pico Boulevard
  451.                          Santa Monica, CA 90405
  452.          Technical Support (Voice):                310-392-9701
  453.          Q/FAX Service:                            310-314-3214
  454.          Inbound Technical Support FAX:            310-314-3217
  455.          Inbound Sales and Orders FAX              310-314-4219
  456.          Electronic Bulletin Board System          310-314-3227
  457.                                     
  458. If  you  encounter any problems obtaining any of the listed faxes  from
  459. our  Q/FAX  service,  please drop us a note on  our  Inbound  Technical
  460. Support FAX number, listed above.
  461.  
  462. Copyright O 1992, Quarterdeck Office Systems
  463.