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1992-11-13
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Q/FAX a service of Quarterdeck Office Systems
Welcome to Q/FAX!
Q/FAX, a service of Quarterdeck Office Systems, allows you to receive
technical notes, product information and upgrade information right on
your fax machine. Using Q/FAX is easy. Here's what you do:
1. Read through the list below and pick out faxes which are of interest
to you. Then pick up the phone at your fax machine and call (310)314-
3214. Q/FAX is available 24-hours a day, 7 days a week. This number
is for outgoing Q/FAX service only. If you want to send us a fax, send
to (310)314-3217.
2. When you hear the computer answer, use your touchtone phone to enter
the code number of the fax you want (from the following list), followed
by the pound sign (#). You may order up to three faxes per session.
To correct an error, press the asterisk key (*) and enter the number
again.
3. When prompted by the computer, press the "START/COPY" or "RECEIVE"
button on your fax machine. This is often the green button on your
machine. You may then hang up and should immediately receive your fax.
FAX Subject Index (Updated September 4, 1992)
MASTER.LST 100
Complete list of all documents available on the Q/FAX system. (The
list you are reading right now.)
COPIA.DOC 169
Information on the software and hardware which drives the Q/FAX system.
API (Application Program Interface)
and Programming
APIBRO.TEC 187
The text of our brochure describing the DESQview API. Gives a full
description of the DESQview API. Includes a list of all available
calls.
APISTART.TEC 135
How to start an API program from the command line with: DV {xx.DVP}.
Tells about the default status of DESQview in this mode and basic info
about enabling DESQview functions (by default, they are disabled).
CLIPPER5.TEC 181
How to modify the DESQview API Clipper library to run under Clipper 5.
DVAWARE.TEC 250
How to make your standard DOS application "DESQview Aware".
SHARED.TEC 247
Information on DESQview shared programs - how they work, how to
configure them and basic information on how to write a shared program
in assembler.
VCPI.TEC 103
Makers of VCPI compliant DOS Extenders as of 01/01/90
XDI.TEC 182
Information on DESQview's XDI (eXternal Device Interface). This
interface allows external device drivers or TSR's to communicate with
DESQview.
DESQview
286.TEC 195
Information on multitasking with DESQview on machines with 80286, 8086
and 8088 processors.
AUTOSCRI.TEC 153
Info on the DESQview autostart script and autostart script for a window.
CHOOSDIR.TEC 217
How to configure programs in DESQview so that the directory can be
chosen on start-up.
COM3N4.TEC 145
Tells how DESQview handles COM3 and COM4. Explains why a single IRQ
can't be shared by a COM port. Talks about IRQ's that can be used.
Mentions the use of FOSSIL drivers as a possible solution to the "COM
port barrier".
COMMPROG.TEC 237
Information on running communications programs in background with
DESQview.
DESQMEM.TEC 111
How much memory does DESQview take up? The note also briefly discusses
where DV can put itself and how much overhead a window takes.
DESQTEMP.TEC 239
How to use a little-known feature of DESQview (the DESQTMP?.* files) to
transfer data from one program to another. In some cases, this method
has advantages over Mark & Transfer.
DIRECTLY.TEC 109
Answers the question: "How can I tell if my program writes directly to
the screen?" It also has some discussion on how much memory to give an
application in DESQview.
DV386.TEC 231
Explains the differences between DESQview and DESQview 386.
DVANSI.TEC 110
How to run ANSI.SYS programs in DESQview using DVANSI.COM or DEVICE.COM
(if you have DV 2.2 or above).
DVFLOPPY.TEC 230
What to do if you experience unusually slow floppy drive access while
in DESQview.
DVHERC.TEC 203
How to use the DVHERC.COM program to correct video problems when
running DESQview on Hercules monochrome graphics adapters and clones.
DVPALET.DOC 112
Full documentation for the DVPALET program which comes with DESQview
2.2 and above.
EXTEND.TEC 106
Addresses the question, "Will DESQview use my exTENDed memory?"
HRAMFONT.TEC 137
Gives an explanation (the bad news) of why DESQview does not, and
cannot support the Hercules RAMfont card very well. Suggests a few
work-arounds.
SYSTKEYS.TEC 196
How to change your DESQview system keys.
KEYBCONF.TEC 206
Discussion of the "Keyboard Conflict" parameter part of DESQview's
advanced, "Change a Program" screen.
KBMOUSE.TEC 117
Changing the "Keyboard Mouse" Key
MAKEADVP.TEC 259
How to make a DESQview Program information file (DVP), with emphasis on
flexibility and portability.
MEMSIZE.TEC 129
This file contains a further discussion of Memory Size fields in
DESQview's Change a Program.
MEMSTAT.TEC 131
"What do the numbers in Memory Status mean?"
MIDNIGHT.TEC 176
Information on a problem which may be seen while running DESQview,
where a program or your DOS version will not update the date properly
at midnight.
MOUSE.TEC 140
A general treatise on DESQview and the mouse.
MOUSEDRP.TEC 238
What to do if you encounter unsightly mouse droppings in DESQview.
MULTI-T.TEC 152
General notes on the requirements of multi-tasking. Pretty much covers
the question: "Why isn't my program multi-tasking" or "What do I need
to do to make it multi-task"?
OPTCOM.TEC 251
Info on the "Optimize Communications" feature of DESQview.
OUTMEM.TEC 114
Discusses "Out of Memory" messages you might receive while running
DESQview and possible solutions.
PROTECT.TEC 120
Explains what "Protection level" on Change a Program means, what it
does and what it doesn't do.
QEXT.TEC 141
Documentation for the QEXT.SYS driver.
SER_PRN.TEC 107
Notes on using a serial printer with DESQview.
VGA.TEC 148
Several things about changing video modes and fonts in Desqview.
VIRTUALI.TEC 229
Description of the "Virtualize Text/Graphics" parameter on the
DESQview "Change a Program" screen. What is Virtualization and what
is required to achieve it?
WINSIZE.TEC 161
Everything we know about how to increase your window memory size inside
DESQview.
XDV.TEC 125
Loading with DV.COM or XDV.COM vs. DV.EXE. What to do if DV.COM hangs
the system but DV.EXE works.
DESQview/X
DVXIPX.TEC 253
Troubleshooting remote DESQview/X applications when IPX is in use.
MAKEXDVP.TEC 260
How to make a DESQview/X Program information file (DVP), with emphasis
on flexibility and portability.
MAXWINDO.TEC 252
How to determine your current maximum window size in DESQview/X and
ways to increase it.
XFONTS.TEC 246
How to port DESQview/X PC fonts to non-DOS X platforms, to support the
running of remote DOS programs.
XVIDEO.TEC 256
Configuration of the video "Display" options in the DESQview/X Setup
program and general video issues.
Hardware (General)
512AT.TEC 139
Discusses the problem on AT-Clones which cannot be disabled below 512K
with respect to multi-tasking support. Talks about the Charge Card and
386 options.
BUS-MAST.TEC 121
Discusses "Bus-mastering" devices and why they may require a VDS driver
on a 386 system in Virtual 86 mode.
EMS40.TEC 136
A list of all the factors that must be in place before DV can multitask
in expanded memory. A good FAX to consult when shopping for an
expanded memory board for DESQview. Discusses the question: "Why
doesn't my EMS4.0 driver allow me to multi-task?"
EMSCOMP.TEC 235
Comparisons of some popular EMS 4 expanded memory boards.
PS1.TEC 234
Special considerations when installing or running QEMM or QRAM on IBM
PS/1 machines.
XGA.TEC 208
Using IBM's XGA video adapter with Quarterdeck products.
Hardware (Specific 3rd Party)
AB_PLUS.TEC 150
Gives a full description of how to set up the AboveBoard Plus for use
with DESQview and QRAM.
AMSTRAD.TEC 243
Info on the use of Quarterdeck Products with Amstrad computers.
AST286.TEC 122
Info on setting up an AST Premium 286 for use with DESQview.
EXPAND.TEC 149
Addresses the question: "Which exPANDed memory card should I buy?"
NEC_SX.TEC 102
Describes the use of the QEMM "NOSH" parameter with the NEC 386-SX.
Without this parameter, the machine will continuously reboot when
trying to load QEMM.
TOSH5100.TEC 108
Notes on running QEMM-386 and DESQview 386 on the Toshiba 386 machines.
Describes how to disable the built in expanded memory on the Toshiba so
that QEMM-386 can map the extended memory.
Miscellaneous
ALL-HELP.TEC 178
Captured help screens for currently shipping Quarterdeck Products.
HEX.TEC 190
An explanation of the hexadecimal numbering system and how it relates
to DESQview, QEMM.
TROUBLE.TEC 241
General guide for trouble-shooting computer problems that may be
related to the use of Quarterdeck products.
Networks
BANYAN.TEC 116
Info on running Banyan network with DV and QEMM.
DECNET.TEC 220
Info on running Digital Equipment's Pathworks (also called DECNET or
PCSA) with Quarterdeck products.
LANMAN.TEC 258
Information on the use of Microsoft's LAN Manager with Quarterdeck
products.
LANTASTI.TEC 128
Tips on running our products in the Lantastic network environment.
NINSTALL.TEC 158
Installing and running DESQview 2.2 files from a Novell server. Some
info on Mapping drives.
NWORK.TEC 154
Can I run DESQview on my network ?
PROTMAN.TEC 227
How to use PROTMAN.DOS, the protocol manager for Microsoft's MS- DOS
LAN Manager, with QEMM-386 and QRAM.
TOKEN.TEC 156
This file discusses Token Ring Network Cards and QEMM.
TOPS.TEC 163
By TOPS Corp. Information on running TOPS Networks, QEMM and DV386
Other Sources of Information
BBS.TEC 105
How to use the Quarterdeck Electronic Bulletin Board System.
BBSLIST.TEC 165
Electronic bulletin board systems in the U.S. and around the world that
carry information on Quarterdeck products.
BIX.TEC 160
How to contact Quarterdeck on BIX (Byte Information eXchange).
BOOKS.TEC 132
A list of 3rd party books on Quarterdeck products, or on topics of
importance to our users - such as memory.
CIS.TEC 134
How to contact Quarterdeck and users of Quarterdeck products on
Compuserve.
CONTACT.TEC 144
This document summarizes some of the ways to contact Quarterdeck's
Technical Support Department.
INTERNET.TEC 164
How to contact Quarterdeck through InterNet.
SNET.TEC 159
Info on the SmartNet system - network of private BBSes, many of which
carry information on Quarterdeck products.
Product Patches
DELAYMS.PAT 201
DEBUG patch to DESQview to eliminate long delays when starting DESQview
on some systems with mouse ports.
NCR.PAT 202
How to patch Manifest 1.01 to prevent it failing on microchannel
systems that it doesn't recognize.
Quarterdeck Product Info
COMPANIO.TEC 124
Gives a short synopsis of each of the DESQview Companions: Link,
Datebook, Calculator, and Datebook.
DES_DV.INF 171
A two page description in Question and Answer format of the DESQview
multitasking product.
DES_DV3.INF 172
A two page description in Question and Answer format of the DESQview
386 multitasking product.
DES_Q386.INF 173
A two page description in Question and Answer format of the QEMM-386
expanded memory manager.
DES_5060.INF 174
A two page description in Question and Answer format of the QEMM 50/60
expanded memory manager.
DES_QRAM.INF 175
A two page description in Question and Answer format of the QRAM memory
enhancement tool.
DES_QWHT.INF 180
Description of the Quarterdeck White Papers diskette--a collection of
technical notes in ASCII format-- many of which are available here on
Q/FAX.
DESQAWAY.TEC 232
Information on Quarterdeck's DESQaway training services.
DVXPRESS.REL 166
Quarterdeck's press announcement of DESQview/X.
ORDERUP.INF 168
Order form for upgrades to the latest versions of DESQview 386,
DESQview, QEMM, QRAM and Manifest..
PASSPORT.TEC 189
A description of Quarterdeck's product support services. Describes our
various plans for extended support , developer support and support to
corporate users.
SERNUM.TEC 115
Describes where the serial number can be found on new Quarterdeck
products.
UPGRADE.TEC 210
Information on the new features of our most recent products and how to
upgrade.
QEMM and QRAM
BUFFERS.TEC 226
Information on the DOS "BUFFERS" parameter and how it relates to QEMM
and QRAM. Includes information on loading BUFFERS into high memory.
EX13FLOW.TEC 232
Step-by-step, flowchart-like procedure for determine the cause and
solution of problems which result in QEMM "Exception #13 or Exception
#12" error messages.
EXCEPT13.TEC 142
This explains what "Exception 13" error messages mean and what the user
can do about them.
EXCLUDE.TEC 219
Using Manifest's "Analysis" procedure, find and eliminate memory
conflicts with the QEMM "EXCLUDE" parameter.
EXEPACK.TEC 255
Fixing problems with EXEPACKed files which result in "Packed File is
Corrupt" messages.
FLPYDISK.TEC 193
Instructions for installing QEMM-386 on a single floppy system (such as
a floppy disk workstation on a network.)
IA.TEC 221
Discussion of the "sticky shift keys" problem users sometimes
experience under QEMM; what causes it and how the use of the QEMM "IA"
parameter may help.
LARGCONT.TEC 244
How to get large, continuous regions of High RAM for loading resident
programs and drivers.
LOADHI.TEC 138
This file contains tips about the Loadhi program with QEMM versions
prior to 5.0.
LOADHI6.TEC 183
Using the Loadhi programs with versions of QEMM 6.0.
MCA.TEC 223
Info on QEMM's MCA.ADL file. How to modify file to get rid of
"Unrecognized Microchannel Adapter" messages.
OPTIMIZE.TEC 191
Gives a summary of what the Optimize program (which is shipped with
QEMM-386, QEMM 50/60 and QRAM) does. Explains in detail how to handle
common problems which may occur when it is run.
QEMM5060.TEC 186
Hardware requirements of QEMM 50/60, Quarterdeck's memory manager for
PS/2 Models 50 and 60.
QEMMERR.TEC 192
Documents error messages that may be produced by QEMM-386 and gives
suggestions for correcting problems.
QRAM.TEC 216
A description of Quarterdeck's QRAM product. The various utilities
included and hardware requirements.
QRAMC&T.TEC 146
How to get QRAM to use the Chips & Technology shadow ram while also
using the EMS driver.
QRAMNOTH.TEC 147
Discusses QRAM's "Nothing useful to do" message, why you might get it,
and things to check.
QTEST.TEC 177
A description of the QTEST program, which can be used to tests systems
to see if they would benefit by using QRAM. Tells how to get QTEST.
SHADOWRM.TEC 224
Info on how QEMM and QRAM use Shadow RAM and an explanation of how
Shadow RAM works.
STEALTH.TEC 205
How to diagnose and cure problems related to the use of the Stealth
feature of QEMM-386, version 6.
SUSPEND.TEC 254
Info on QEMM's support of the Suspend/Resume features of some laptops
and how to debug problems.
TOUR.TEC 228
A grand-tour of your computer's memory using QEMM and Manifest.
XBDA.TEC 222
Explanation of what an Extended BIOS Data Area (XBDA) is and how QEMM
or QEXT deal with it.
XSTI.TEC 233
Detailed info on the use of QEMM's XSTI parameter, which can be used if
QEMM reports "Disabling Stealth because QEMM could not locate the ROM
handler for INT XX"
Software (Specific 3rd Party)
AS400.TEC 113
The IBM AS/400 is a complicated terminal emulation setup, akin to the
5250.
ASTUTIL.TEC 118
How to run AST's SuperSpool, Fastdisk and SuperDrive. These require a
special setup when running with QEXT due to their tendency to overwrite
QEXT.
DBASE.TEC 126
Info on running DBASE III and IV in DESQview. Describes a "colors"
problem which arises as a result of a dBASE bug in dBASE's DESQview
support and gives some suggestions for getting around this.
DOS4.TEC 143
Discusses the DOS 4.0 "bug" problem with the "/X" parameter.
DOS5.TEC 200
Information on the use of DOS 5.0 with all Quarterdeck products.
DRDOS6.TEC 215
Discussion of the use of Digital Research's DR-DOS version 6 with
Quarterdeck products.
LOTUS2.TEC 127
Info on running Lotus version 2 in DESQview.
LOTUS3.TEC 162
Info on running Lotus's 1-2-3 Rel 3 in DESQview on 286 & 386 machines,
with and without expanded memory.
PCTOOLS5.TEC 155
Change A program information for PCTOOLS 5.5 Deluxe.
PCTOOLS7.TEC 225
Information on the use of Central Point's "PC Tools version 7" with
Quarterdeck products.
RAMDRIVE.TEC 123
Running QEXT.SYS with some versions of Microsoft's RAMDRIVE.SYS, which
also shows up as VDISK.SYS in some OEM versions of DOS.
REMM.TEC 101
Optimizing your AST REMM.SYS driver for use with DESQview and QRAM.
SK-PLUS.TEC 151
How to run Side Kick Plus with DESQview.
SMARTDRV.TEC 184
Using Microsoft's SmartDrive disk cache with QEMM-386 and/or DESQview.
SSTOR.TEC 249
Information on using AddStor's "SuperStor" disk compression utility
with Quarterdeck products.
STACKER.TEC 214
Information on using Stac Electronics "Stacker" disk compression
utility with Quarterdeck products.
VI.TEC 245
Basic commands of the UNIX "VI" editor, which can be used to setup
DESQview/X related files on UNIX machines.
WINDOWS.TEC 157
How to run WINDOWS 2, WINDOWS Runtime, Windows applications and Windows
386 (WIN86) with DESQview, and QEMM. Does not cover Windows 3.
WIN3.TEC 170
How to run Windows 3 with QEMM-386, DESQview, DESQview 386 and
Manifest.
WIN31.TEC 242
Support information which is specific to the Windows 3.1 version.
WINFLOW.TEC 207
Step-by-step procedure, in flowchart style for debugging conflicts
between QEMM-386 and Microsoft Windows 3.0.
WIN-TRBL.TEC 179
Trouble-shooting Windows 3.0/QEMM-368 installations. What to do if
Windows fails to start in Enhanced mode or crashes on exit. Some
information on typical Windows problems, not related to QEMM-386 is
included.
Quarterdeck Office Systems
150 Pico Boulevard
Santa Monica, CA 90405
Technical Support (Voice): 310-392-9701
Q/FAX Service: 310-314-3214
Inbound Technical Support FAX: 310-314-3217
Inbound Sales and Orders FAX 310-314-4219
Electronic Bulletin Board System 310-314-3227
If you encounter any problems obtaining any of the listed faxes from
our Q/FAX service, please drop us a note on our Inbound Technical
Support FAX number, listed above.
Copyright O 1992, Quarterdeck Office Systems