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ID:IN Technical Support via Internet
Quarterdeck Technical Note (revised 06-28-90) #164
by Eric Wieling
last revision: 18 February 1992
This document is to assist Quarterdeck customers in contacting
Quarterdeck Office Systems Technical Support Department. My thanks to John
Chew for providing an invaluable list of general inter-network addressing
methods.
Please note that this is the first version of this list. It may contain
errors or omissions. Quarterdeck Office Systems does not take responsibility
for any damages incidental or consequential that may be caused by utilizing
information contained in this document.
Please send new information or corrections to this list via FAX at
+1 310-314-3217. Please address it:
To : Eric Wieling
Subj: Inter-network addressing
NOTE: All E-mail on the following electronic information systems should remain
PRIVATE. Methods of contacting Quarterdeck Technical Support via PUBLIC
message forums is discussed in another document.
Quarterdeck strongly recommends the use of PUBLIC message forums for answering
technical support questions. This allows users to share their technical
support problems with other users that may be experiencing similar problems.
List of Networks Covered in This Document
---- -- -------- ------- -- ---- --------
applelink AppleLink (Apple Computer, Inc.'s in-house network)
bitnet international academic network
bix Byte Information eXchange: Byte magazine's BBS
compuserve commercial time-sharing service
connect Connect Professional Information Network (commercial)
easynet Easynet (DEC's in-house mail system)
envoy Envoy-100 (Canadian commercial mail service)
fax facsimile document transmission
fidonet PC-based BBS network
geonet GeoNet Mailbox Systems (commercial)
internet the Internet
mci MCI's commercial electronic mail service
nasamail NASA internal electronic mail
sinet Schlumberger Information NETwork
span Space Physics Analysis Network (includes HEPnet)
sprintmail Sprint's commercial mail service (formerly Telemail)
Inter-Network Addressing Methods
------------- ---------- -------
CompuServe --> FAX
To send a message from a CompuServe account to Quarterdeck via fax, send
your message to:
FAX 13103143217
*************************************************************
Internet/UUCP/UseNet --> CompuServe
To send a message from an Internet/UUCP/UseNet account to the Quarterdeck
Tech on Compuserve, send your message to:
76004.2310@compuserve.com
----
Internet/UUCP/UseNet --> MCI Mail
To send a message from an Internet/UUCP/UseNet account to the Quarterdeck
Tech on MCI Mail, send your message to:
quarterdeck@mcimail.com
----
Internet/UUCP/UseNet --> BIX
To send a message from an Internet/UUCP/UseNet account to the Quarterdeck
Tech on BIX, send your message to:
qos.rep2@dcibix.das.net
*************************************************************
Connect --> CompuServe
To send a message from Connect Professional Information Network to the
Quarterdeck Tech on CompuServe do the following:
Send to CONNECT id: DASNET
Make first line of message:
\76004.2310@compuserve.com\@DASNET
----
Connect --> MCI Mail
To send a message from Connect Professional Information Network to the
Quarterdeck Tech on MCI Mail do the following:
Send to CONNECT id: DASNET
Make first line of message:
\quarterdeck@mcimail.com\@DASNET
----
Connect --> BIX
To send a message from Connect Professional Information Network to the
Quarterdeck Tech on BIX do the following:
Send to CONNECT id: DASNET
Make first line of message:
\qos.rep2@dcibix.das.net\@DASNET
*************************************************************
SprintMail (formerly TeleMail) --> CompuServe
To send a message from a SprintMail account to the Quarterdeck Tech on
CompuServe, send message to:
[RFC-822=76004.2310(a)compuserve.com @GATEWAY]INTERNET/TELEMAIL/US"
----
SprintMail (formerly TeleMail) --> MCI Mail
To send a message from a TeleMail account to the Quarterdeck Tech on MCI
Mail, send message to:
[RFC-822=quarterdeck(a)mcimail.com @GATEWAY]INTERNET/TELEMAIL/US"
----
SprintMail (formerly TeleMail) --> BIX
To send a message from a TeleMail account to the Quarterdeck Tech on BIX,
send message to:
[RFC-822=qos.rep2(a)dcibix.das.net @GATEWAY]INTERNET/TELEMAIL/US"
*************************************************************
AppleLink --> FidoNet
To send a message from an AppleLink account to the Quarterdeck Tech on
FidoNet, send message to the following:
qos.tech@dawggon.fidonet.org@internet#
----
AppleLink --> CompuServe
To send a message from an AppleLink account to the Quarterdeck Tech on
CompuServe, send message to the following:
76004.2310@compuserv.com@internet#
----
AppleLink --> MCI Mail
To send a message from an AppleLink account to the Quarterdeck Tech on MCI
Mail, send message to the following:
quarterdeck@mcimail.com@internet#
----
AppleLink --> BIX
To send a message from an AppleLink account to the Quarterdeck Tech on BIX,
send message to the following:
qos.rep2@dcibix.das.net@internet#
*************************************************************
BitNet --> FidoNet
To send a message from an BitNet account to the Quarterdeck Tech on BIX,
send message to the following:
qos.tech@dawggon.fidonet.org
----
BitNet --> CompuServe
To send a message from an BitNet account to the Quarterdeck Tech on
CompuServe, send message to the following:
76004.2310@compuserve.com
----
BitNet --> MCI Mail
To send a message from an BitNet account to the Quarterdeck Tech on MCI
Mail, send message to the following:
quarterdeck@mcimail.com
----
BitNet --> BIX
To send a message from an BitNet account to the Quarterdeck Tech on BIX,
send message to the following:
qos.rep2@dcibix.das.net
*************************************************************
EasyNet --> FidoNet
To send a message from an EasyNet account to the Quarterdeck Tech on
FidoNet, send message to the following:
from VMS, use NMAIL to send to
nm%DECWRL::\qos.tech@dawggon.fidonet.org\
from Ultrix send to
qos.tech@dawggon.fidonet.org
----
EasyNet --> CompuServe
To send a message from an EasyNet account to the Quarterdeck Tech on
CompuServe, send message to the following:
from VMS, use NMAIL to send to
nm%DECWRL::\76004.2310@compuserve.com\
from Ultrix send to
76004.2310@compuserve.com
----
EasyNet --> MCI Mail
To send a message from an EasyNet account to the Quarterdeck Tech on MCI
Mail, send message to the following:
from VMS, use NMAIL to send to
nm%DECWRL::\quarterdeck@mcimail.com\
from Ultrix send to
quarterdeck@mcimail.com
----
EasyNet --> BIX
To send a message from an EasyNet account to the Quarterdeck Tech on BIX,
send message to the following:
from VMS, use NMAIL to send to
nm%DECWRL::\qos.rep2@dcibix.das.net\
from Ultrix send to
qos.rep2@dcibix.das.net
*************************************************************
Envoy --> CompuServe
To send a message from an Envoy account to the Quarterdeck Tech on
CompuServe, send message to the following:
[RFC-822=\76004.2310(a)compuserv.com\]INTERNET/TELEMAIL/US
----
Envoy --> MCI Mail
To send a message from an Envoy account to the Quarterdeck Tech on MCI
Mail, send message to the following:
[RFC-822=\quarterdeck(a)mcimail.com\]INTERNET/TELEMAIL/US
----
Envoy --> BIX
To send a message from an Envoy account to the Quarterdeck Tech on BIX,
send message to the following:
[RFC-822=\qos.rep2(a)dcibix.das.net\]INTERNET/TELEMAIL/US
*************************************************************
GeoNet --> CompuServe
To send a message from a GeoNet account to the Quarterdeck Tech on
CompuServe, send message to the following:
send to "DASNET"
subject line: "76004.2310@compuserv.com!subject"
----
GeoNet --> MCI Mail
To send a message from a GeoNet account to the Quarterdeck Tech on MCI
Mail, send message to the following:
send to "DASNET"
subject line: "quarterdeck@mcimail.com!subject"
----
GeoNet --> BIX
To send a message from a GeoNet account to the Quarterdeck Tech on MCI
Mail, send message to the following:
send to "DASNET"
subject line: "qos.rep2@dcibix.das.net!subject"
*************************************************************
NASA Mail --> CompuServe
To send a message from a NASA Mail account to the Quarterdeck Tech on
CompuServe, send message to the following:
at the "To:" prompt type "POSTMAN"
at the "Subject:" prompt enter the subject of your message
at the "Text:" prompt (i.e., as the first line of your message),
enter "To: "76004.2310@compuserve.com"
----
NASA Mail --> MCI Mail
To send a message from a NASA Mail account to the Quarterdeck Tech on MCI
Mail, send message to the following:
at the "To:" prompt type "POSTMAN"
at the "Subject:" prompt enter the subject of your message
at the "Text:" prompt (i.e., as the first line of your message),
enter "To: "quarterdeck@mcimail.com"
----
NASA Mail --> BIX
To send a message from a NASA Mail account to the Quarterdeck Tech on BIX,
send message to the following:
at the "To:" prompt type "POSTMAN"
at the "Subject:" prompt enter the subject of your message
at the "Text:" prompt (i.e., as the first line of your message),
enter "To:"qos.rep2@dcibix.das.net"
*************************************************************
SI Net --> Compuserve
To send a message from a SI Net account to the Quarterdeck Tech on
CompuServe, send message to the following:
M_MAILNOW::M_INTERNET::\76004.2310@compuserve.com\
or
M_MAILNOW::M_INTERNET::compuserve.com::76004.2310
----
SI Net --> MCI Mail
To send a message from a SI Net account to the Quarterdeck Tech on MCI
Mail, send message to the following:
M_MAILNOW::M_INTERNET::\quarterdeck@mcimail.com\
or
M_MAILNOW::M_INTERNET::mcimail.com::quarterdeck
----
SI Net --> BIX
To send a message from a SI Net account to the Quarterdeck Tech on BIX,
send message to the following:
M_MAILNOW::M_INTERNET::\qos.rep2@dcibix.das.net\
or
M_MAILNOW::M_INTERNET::dcibix.das.net::qos.rep2
*************************************************************
Span --> CompuServe
To send a message from a Span account to the Quarterdeck Tech on
CompuServe, send message to the following:
AMES::\76004.2310@compuserve.com\
----
Span --> MCI Mail
To send a message from a Span account to the Quarterdeck Tech on MCI Mail,
send message to the following:
AMES::\quarterdeck@mcimail.com\
----
Span --> BIX
To send a message from a Span account to the Quarterdeck Tech on BIX, send
message to the following:
AMES::\qos.rep2@dcibix.das.net
************************************************************************
*This technical note may be copied and distributed freely as long as it*
*is distributed in its entirety and it is not distributed for profit. *
* Copyright (C) 1990-2 by Quarterdeck Office Systems *
************************ E N D O F F I L E *************************