Technical Support Contact mWhen you purchase a commercial license for InfoSys (tm) you have the option of having your name and telephone number displayed below. A commercial license includes unlimited distribution rights so you may supply each customer with a copy of InfoSys (tm) at NO charge as a courtesy. qThis screen can contain information you specify as to what steps should be taken before calling for technical support. Many times problems are simple and can be solved by your customer just by calling for technical support. \This allows you to weed out calls for cables no connected, etc; and helps to cut the number of calls to your technical support staff. Your customer will be pleased and your support staff should receive fewer calls. dIf you do not care to use this option, it will not be available on the menu so your customer will never know you selected not to use this option. ^press any key to display a sample screen m J M L / q I M D \ H M < d J D ^ ' ╔[ Technical Support Hotline Number - Sample Display]═ ╗ ║ L║ ║ If you are having a problem, please be sure to check to be sure all of ║ ║ the cables are plugged in and that you have power to the computer. If the ║ ║ problem is SOFTWARE related please be sure you have your serial number and ║ ║ the version number of the program available BEFORE you call for support. ║ ║ L║ ║ Our technical support staff is available Monday to Friday from 9 a.m. to ║ ║ 5 p.m. (EST). The best time to call is from 10 a.m. to 11 a.m. (EST). You ║ ║ may FAX a copy of the problem report sheet included with your purchase and ║ ║ call us on the next business day if the problem is discovered while we are ║ ║ closed, or you might decide to call our Bulletin Board system and leave a ║ ║ message for the Technical Support staff. Our Bulletin Board is quite active ║ ║ and you may find that another user has solved your 'problem' already. ║ ║ L║ ║ Company name: The XYZ Computer Company $║ ║ Phone number: (800) 555-1212 .║ ║ Fax number: (699) 555-1212 .║ ║ BBS number: (917) 555-1212 - Communications settings 2400, N, 8, 1 ║ ║ L║ ╚═ L╝ cpress any key to return to the main menu ┤ N N N N N N N N N N N N N N N N N N N N N ' ' ' ┤ Drive Information Help Screen kDepending upon which drive is selected (A B C) different information will be displayed for that particular drive. }This module is currently being updated to include a wealth of information for the selected drive. A future release will include the new module. `If a floppy drive (A or B) is selected and disk is not in the drive or if the drive door is open InfoSys (tm) will display the appropriate error message and allow you to return to the main menu. |The database contains information on hundreds of different hard drives and canbe very valuable when you are working with an unfamiliar hard drive. press any key to return to the main menu U k K # } L @ ` L M $ | æ ' U Co-Processor Test Menu Help Screen gStress Test ûIf you have a numeric co-processor this option will run tests specific to the type of co-processor installed. This test will generate millions of calculations to detect co-processor errors. vThis test takes a few minutes and will report any errors it finds. Do not touch the co-processor during this test or at any time when the computer is running. As a co-processor is used it gets HOT and this test has the ability to get the co-processor hot enough to burn you! Heat and static electricity are the main enemies of a co-processor. lHelp ¥This option displays the help screen you are now viewing. press any key to return to the main menu U ! g
û H F * v H G F F 2 l ¥ 8 ' U InfoSys (tm) Shareware License kThis program is copyrighted and has been released by the author as shareware. InfoSys (tm) combines the best features of many utilities into one easy to use, menu driven program. êYou may freely distribute copies of this program, PROVIDED no fee of any type is collected. Shareware copying companies may charge up to a five ($5 US) fee for providing a copy of a disk with this software on it. eShareware is a unique concept where you get to try the software before you decide whether or not to purchase a registered copy from the author. ápress any key to return to the main menu U k L I ê L H ; e I C á ' U InfoSys (tm) Main Help Screen kThe menu system used in InfoSys (tm) is dynamic, that is to say different options will appear on different computers based upon each system's unique configuration. This allows a certain amount of flexibility and provides you with a program designed for your computer's configuration. gEach pulldown menu has its own help system so you can determine what each function is used for before you select a particular function. When the main menu bar is displayed you use the Alt key in combination with the first letter of the options displayed to activate the pulldown menu. Once a pulldown menu is displayed press the key representing the first letter of the function you you wish to select. Pressing the ENTER key or the ESCape key while a pulldown menu is displayed will return you to the main menu bar. jThe arrow keys will scroll through the available selections in each pulldown menu and are used to determine which functions are available. The arrow keys may also be used to scroll through the pull down menus once you have a pull down menu displayed on the screen. Épress any key to return to the main menu U k H I J 9 g H J M K K L 6 j K K J ! É ' System Shutdown Module oThis menu selection will cause a complete system shutdown to occur. If any hard drives are installed their heads will be parked when you select this option from the menu. îThe system will then be brought to a complete HALT. At this point in time a powerdown must be performed, or if you decide to continue using the system you will have to press the RESET button. }The system will not respond to keyboard commands and all processing is broughtto a complete stand still. It is suggested that you DO NOT use this option on a network file server UNTIL you have determined that all users have logged off! ∙press capital S to shut down the system at this time or press any other key to return to the main menu H o I H î J M # } £ L ∙ @ # Hou Memory Chip Speed Requirements kAccording to data published by Intel, the following processors require the following speed memory chips for proper operation. oChip Speed Standard 0 Wait 1 Wait Interleaved 8088 5Mhz 200ns - -
80ns cpress any key to return to the main menu k I 1 o = 9 9 9 9 9 9 = = = = = c ' Display Speed Test Information kThe display speed tests are designed to to test the speed with which your monitor/display combination can process and display text information. The author has hand coded these tests in assembler and they have been optimized to allow the fastest possible throughput. Two tests will be run, and it is not uncommon for 'snow' to appear on the screen during the second test if you have a CGA monitor and display card. éIt is important to understand that few commercial programs have optimized the video output to the degree the author has optimized these tests. However, the results are quite accurate and should give you a good indication of the 'raw' speed of the monitor and display card being tested. apress any key to return to the main menu U k H H M J M é L L L 2 a ' Processor Test Menu Help Screen iTest Clock Speed æThe first option on this menu allows you to determine the true clock speed of the computer being tested. InfoSys (tm) uses two different tests both of test the processor in real mode and protected mode. This menu selection is only active on computers with an 80286 or 80386 processor. eCpustone Processor Test èThis option runs eleven different tests and is a stress test for the bus, processor, memory chips and motherboard. Tests are run using different types of calculations on the CPU, as well as on the memory chips in an effort to force an error to appear. CPUSTONE is very comprehensive and it can take anywhere from three to twnety minutes to complete the tests.
This can be run on any type of processor under DOS. press any key to advance to the next screen T i æ I J I 9 e è H E E H D
2 * Te Processor Test Help Screen kDhrystone Tests ÆThis option runs the latest version of the popular Dhrystone test. The version used in InfoSys (tm) is Dhrystone 2.0. mHelp ¥This option displays the help screens you are now viewing. Ipress any key to return to the main menu U k Æ A 1 m ¥ 9 I ' U System Information Help Screen iConfiguration öThis option displays a multitude of information relating to the internal configuration of the system in use. Many times this option can be used to avoid opening the computer case to check the configuration. aDisplay Environment ÄThis option displays the first 14 DOS environment strings in use. \Memory Speed òThis option displays Intel's published requirements for the correct speed of of memory chips which should be used for a specific processor. cThe next two options display POST 'beep' and POST visual error codes and explanations of their meanings. ôpress any key to return to the main menu U i ö G E = a Ä @ \ ò K = c G ô ' U Utility Help Screen qThe Calculator option displays an on screen calculator to help you with the types of calculations required to determine memory size, etc;. cThe DOS shell option allows you to shell to DOS and return as needed. This is now available in shareware evaluation copies of InfoSys (tm). On a 640k system you will have about 390,000 bytes of memory available while in the SHELL. XThe System shut down option is unique to InfoSys (tm). This option parks the heads of any hard drives present and then brings the system to a complete HALT! Once processing has been halted you will either have to power down the system or use the RESET button. You are given a chance to abort this selection. YWIPEIT is a secure file erasure utility. Many times during testing or setup of a system you install copyrighted software which you later must remove. XWIPEIT securely erases a file in such a way that it can never be recovered! press any key to return to the main menu q J = c L M H X K N L G Y J H X J ' INFOSYS (TM) SHAREWARE INFORMATION iThis is a shareware copy of InfoSys (tm). If you find that you continue to useit after a reasonable trial period, you are expected to register your copy with the author. Registered copies of InfoSys (tm) do not have the shareware notices and registered owners receive the benefits described in the documentation. WThe author welcomes constructive comments from all InfoSys users. If you have any suggestions or features you would like to see added in future versions do hesitate to contact the author. éThis program is produced by a member of the Association of Shareware Professionals (ASP). ASP wants to make sure that the shareware principle works for you. If you are unable to resolve a shareware related problem with an ASP member by contacting the member directly, ASP may be able to help you. The ASP Ombudsman can help you resolve a dispute or problem with an ASP member, but does not provide technical support for member's products. Please write to the ASP Ombudsman at P.O. Box 5786, Bellevue, Washington 98006 or send a CompuServe message via easyplex to ASP Ombudsman 70007,3536. ╓ THE DHRYSTONE BENCHMARK TEST jThis version incorporates the code from version 2.0 distributed over the Unix network Usenet. Several changes were made to substitute Microsoft's C time functions for the UNIX time functions in the original code. The code was then compiled using version 5.1 of Microsoft's Optimizing C Compiler. The /Ox command line switch was used to provide maximum optimization. bI would like to thank Dr. Wakeem Kalada (MIT), and Alan F. Roberts (Cooper) for their help in validating this version of the dhrystone benchmark test. UAt several places code has been added, but within the measurement loop only in branches that are not executed. The intention is that the compiler should be prevented from moving code out of the measurement loop, or from removing code altogether. The test has already started and is running while you read this. SThe time this test takes is a function of your computer's processor and should take from one to three minutes to complete. V ╓
