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Q&A.TXT
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1991-06-27
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Questions and answers- Home and Business Legal Guide and Forms
Generator, Version 7
Question: How can I contact you for support?
Answer: We will try to help both our registered and unregistered
users with questions, and gladly take suggestions for
improvements! Please call us at:
1-407-331-7288 voice
1-407-331-7754 BBS
Question: What are the benefits of registering?
Answer: Registration provides:
a) monthly updates for one year; this is VERY important since the
law constantly changes, and if you have an old edition YOU MAY BE
USING OUTDATED INFORMATION;
b) FREE upgrades (yes we even mail them) for one year;
c) special access to our private BBS (bulletin board system);
d) support via phone, our private BBS, GENIE, COMPUSERVE, EXEC-
PC; THE INVENTION FACTORY;
e) discounts on all of our other products (The Legal Survival
Course, The Building Trades Legal Guide, The Social Security
Guide on Disk, The Veterans Benefits Guide on Disk, and any other
products that we develop in the future)
Question: The Document Generator does not load, and I am dropped
to DOS. What now?
Answer: In 99.999% of the cases you do not have enough memory.
The Home and Business Legal Guide requires 448K free memory to
run the document generator. We emphasize FREE memory. If you have
many TSR's (terminate and stay resident) programs, or are running
a DOS shell, you may start with 640K or more, but end up with
300K or even less! Therefore, launch the Legal Guide after
unloading the menus or TSR's.
Question: In the living wills and deeds sections, some states are
missing. Why? And, what form do I use.
Answer: Whenever possible we use forms that are approved by the
state legislatures. If a state is specifically listed, then its
living will law and real estate laws specify forms that must or
are recommended for use. In other states, use the forms marked
"uniform."
Question: I need information on an area of law that is not
covered. Can you help?
Answer: Yes! Please let us know and since we do monthly updates
we will try and get to user requests rapidly.
Question: What kind of computer do I use with the program?
Answer: Any IBM PC compatible. This includes the PC, AT, XT, 386,
486 family, with 448K FREE memory available. A hard drive is
required for the full program. However, floppy disk only users
can contact our office for a limited version of the program which
operates from floppy disks. We VERY STRONGLY recommend that you
consider installing a hard disk if you do not have one; most
programs these days require them! There are very few new programs
being developed that do not require a hard drive. Also, a
printer is recommended. Any monitor will work just fine.