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1991-11-01
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Customer Order Management System
Version 1.1
(C) Copyright 1991 By Bill Beshears
All Rights Reserved
DISCLAIMER
THIS SOFTWARE IS SUPPLIED TO YOU "AS IS". THE AUTHOR MAKES NO
REPRESENTATIONS OR WARRANTY WITH RESPECT TO THE SOFTWARE, AND
SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS OF THE SOFTWARE FOR ANY PARTICULAR PURPOSE. YOU MUST
ASSUME ALL RISK FOR THE INSTALLATION, USE, AND RESULTS OBTAINED
FROM THE SOFTWARE. THE AUTHOR SHALL NOT BE LIABLE FOR ANY ERROR
CONTAINED HEREIN OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE FURNISHING, PERFORMANCE, OR USES OF THIS
SOFTWARE.
This copyrighted software is not a free program. You are granted
a right to use the software for an evaluation period not to
exceed 60 days. You may also freely copy and share the
distribution disk to allow others to try out the software. (See
VENDOR.DOC file).
If you find the software useful and continue to use it beyond the
evaluation period, you must pay the registration fee. Registered
users receive:
- The latest version of the software.
- A printed user's manual.
- Free software updates for one year.
- Free letter or phone support.
The registration fee is $169.00 plus $5.00 shipping and handling
charges. Telephone orders are accepted.
Thank you for evaluating the software, and we would sincerely
appreciate your comments or suggestions.
Beshears Software Associates
5710 Rita Street
Southside, AL 35903
(205) 442-6630
_______
____|__ | (R)
--| | |-------------------
| ____|__ | Association of
| | |_| Shareware
|__| o | Professionals
-----| | |---------------------
|___|___| MEMBER
This program is produced by a member of the Association of
Shareware Professionals (ASP). ASP wants to make sure that the
shareware principle works for you. If you are unable to resolve
a shareware-related problem with an ASP member by contacting the
member directly, ASP may be able to help. The ASP Ombudsman can
help you resolve a dispute or problem with an ASP member, but
does not provide technical support for members' products. Please
write to The ASP Ombudsman at 545 Grover Road, Muskegon, MI
49442-9427 or send a Compuserve message via CompuServe Mail to
ASP Ombudsman 70007,3536
CONTENTS
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . 1
GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . 2
SYSTEM REQUIREMENTS . . . . . . . . . . . . . . . . . . 2
DISK CONTENTS . . . . . . . . . . . . . . . . . . . . . 2
COPYING THE DISTRIBUTION DISK . . . . . . . . . . . . . 2
INSTALLING TO A HARD DISK . . . . . . . . . . . . . . . 2
UP AND RUNNING . . . . . . . . . . . . . . . . . . . . . . . 4
COMS USER INTERFACE . . . . . . . . . . . . . . . . . . 4
USING PULL-DOWN MENUS . . . . . . . . . . . . . . . 4
KEYBOARD TECHNIQUE . . . . . . . . . . . . . . 4
KEYBOARD ARROW KEYS TECHNIQUE . . . . . . . . 4
USING SHORTCUT KEYS . . . . . . . . . . . . . 5
MOUSE TECHNIQUE . . . . . . . . . . . . . . . 5
CLOSING THE MENU . . . . . . . . . . . . . . . 5
USING WINDOWS . . . . . . . . . . . . . . . . . . . . . 5
SELECTOR BAR . . . . . . . . . . . . . . . . . . . 5
SCROLL BAR . . . . . . . . . . . . . . . . . . . . 6
COMMAND BUTTONS . . . . . . . . . . . . . . . . . . 6
DIALOG BOXES . . . . . . . . . . . . . . . . . . . 6
USING HELP . . . . . . . . . . . . . . . . . . . . . . . 6
COMS PRIMARY WINDOWS . . . . . . . . . . . . . . . . . . 6
CUSTOMER WINDOW . . . . . . . . . . . . . . . . . . 7
CUSTOMER ORDER WINDOW . . . . . . . . . . . . . . . 8
ORDER LINE ITEM WINDOW . . . . . . . . . . . . . . 8
DELIVERY DETAIL WINDOW . . . . . . . . . . . . . . 8
FILE MENU . . . . . . . . . . . . . . . . . . . . . . . 9
ADDING INFORMATION IN A WINDOW . . . . . . . . . . 9
EDITING INFORMATION IN A WINDOW . . . . . . . . . . 10
DELETING INFORMATION IN A WINDOW . . . . . . . . . 10
CHANGING DATA DRIVE AND DIRECTORY . . . . . . . . . 10
VIEWING INFORMATION . . . . . . . . . . . . . . . . . . 11
VIEW CUSTOMER . . . . . . . . . . . . . . . . . . . 11
VIEW ORDER . . . . . . . . . . . . . . . . . . . . 11
VIEW LINE ITEM . . . . . . . . . . . . . . . . . . 12
VIEW SUMMARY . . . . . . . . . . . . . . . . . . . 12
VIEW ALL ORDER LINE ITEMS . . . . . . . . . . . . . 12
VIEW PART - ORDER CROSS REFERENCE . . . . . . . . . 12
VIEW JOB - ORDER CROSS REFERENCE . . . . . . . . . 12
VIEW SYSTEM INFORMATION . . . . . . . . . . . . . . 12
PRINTING INFORMATION . . . . . . . . . . . . . . . . . . 12
PRINT ORDER STATUS DELIVERY SUMMARY . . . . . . . . 12
PRINT ORDER STATUS DELIVERY DETAIL . . . . . . . . 13
PRINT ALL ORDER LINE ITEMS . . . . . . . . . . . . 14
PRINT PART - CROSS REFERENCE . . . . . . . . . . . 14
PRINT JOB - ORDER CROSS REFERENCE . . . . . . . . . 14
PRINT SHIPMENT FORECAST . . . . . . . . . . . . . . 14
USING THE POP-UP CALCULATOR . . . . . . . . . . . . . . 15
USING THE POP-UP CALENDAR . . . . . . . . . . . . . . . 15
EXITING THE PROGRAM . . . . . . . . . . . . . . . . . . 15
IF YOU HAVE A PROBLEM . . . . . . . . . . . . . . . . . 16
INTRODUCTION:
In today's business world, most companies stringently manage
inventory levels to conserve cash and reduce inventory carrying
costs. In fact, when evaluating potential suppliers, many
companies rate a supplier's ability to deliver products on time
or just-in-time (JIT) of equal importance with price and quality.
With this high level of emphasis placed on a suppliers's delivery
performance, a systematic approach to managing customer orders is
essential. The goal of this software is to fill that need.
Customer Order Management System ("COMS") is a comprehensive
software package designed for manufacturers, distributors, or
anyone that needs to manage customer orders. COMS supports
multiple orders for customers and multiple line items for
customer orders. The system records customer delivery schedules
and actual shipment information, then tracks each shipment to the
delivery schedule with a running schedule balance. Summary
information for orders, shipments and backlog can be viewed or
printed by customer, by order, by order line item, and for all
customers. Shipment forecasts with user defined date ranges can
also be printed.
The COMS user interface features pull-down menus, well laid-out
information windows with dialog boxes and command buttons,
context-sensitive help, pop-up calculator and calendar, and full
mouse support that make it intuitive and easy to learn.
1
GETTING STARTED:
SYSTEM REQUIREMENTS:
COMS is designed to work with any IBM-compatible personal
computer with at least 512k of memory and DOS version 2.1 or
later. You need only one 3.5 inch or high capacity (AT type)
5.25 inch disk drive, although COMS can also work with multiple
disk drives, and work better with a hard disk.
DISK CONTENTS:
Ordinarily, the distribution disk will include two files:
README.1ST - Instructions for using COMSMAKE.EXE.
COMSMAKE.EXE - Self-extracting installation program.
The COMSMAKE.EXE program extracts and installs the following
files to the disk drive and directory you specify:
COMS.EXE - The COMS executable program.
MANUAL.DOC - This User's manual.
OMBUDSMN.DOC - ASP Ombudsman Information
PACKING.LST - Packing list of the COMS files.
PRINTMAN.BAT - Batch file for printing user's manual.
REGISTER.DOC - Registration document.
VENDOR.DOC - Information about distributing COMS.
360KDISK.DOC - Information for 360Kb disk users.
SAMPLE.MDB - Database of sample data.
ISAMREPR.EXE - Utility for repairing corrupted databases.
ISAMREPR.DOC - Instructions for using ISAMREPR.EXE.
If any files are missing, please contact us.
COPYING THE DISTRIBUTION DISK:
Before using COMS, you should make a back-up copy of your
original disk. See your DOS documentation if you need help
copying the disk.
INSTALLING TO A HARD DISK:
To install COMS to a hard disk, you will first need to create a
directory on your hard disk where the software will be installed,
then execute the COMSMAKE.EXE installation program from that
directory. The directory name can be any valid name. In the
example below, the files will be extracted from a disk in drive
A: (source drive) to a directory named COMS which will be created
on drive C: (destination drive). You may change the source
drive, destination drive, and directory name as desired.
2
Installation Example:
First, boot-up DOS, and insert the COMS distribution disk
into your disk drive.
Second, type each of the DOS commands shown below followed
by the Enter key (Return key on some keyboards):
DOS Commands Comments (Do Not Type)
------------ ----------------------------------
C: makes drive C: the current drive.
CD\ changes to drive C: root directory.
MD COMS makes directory named COMS.
CD COMS changes directory to COMS.
A:COMSMAKE installs files to COMS directory.
Note - If you received the files already extracted, change
the last DOS command listed above, A:COMSMAKE, to:
COPY A:*.* copies files to COMS directory.
You can now run the program from your hard disk by typing COMS
while in COMS directory and pressing the Enter key.
3
UP AND RUNNING:
The initial screen that appears in the unregistered version of
COMS provides information about Shareware and registration of the
program. If you find the software useful, please become a
registered user. At the bottom of the initial window are three
command buttons (commands surrounded by angled brackets). The
first command button is used to print the registration form. The
second is used to start the program. The third is used to start
the program using sample data. Use the Tab key to toggle the
command buttons to the desired action, and press the Enter key.
COMS USER INTERFACE:
COMS uses a pull-down menu interface for choosing commands. A
window environment is used for displaying information. Although
each window displays different information, the pull-down menu
interface is the same.
The COMS screen is divided into three parts:
1. The bar across the top of the screen shows the names of
the pull-down menus and the current date.
2. The center area of the screen is used for information
windows.
3. The key definition line at the bottom of the screen
serves as a reminder of the keys that perform basic
operations.
USING PULL-DOWN MENUS:
The horizontal bar across the top of the screen shows the names
of the pull-down menus. Menu commands may be chosen using the
keyboard or using a mouse.
KEYBOARD TECHNIQUE:
1. Press the Alt key to activate the pull-down menu system.
2. Press the highlighted letter in a menu name to pull down
the menu and display the commands.
3. Press the highlighted letter in a command name.
For example, to select the Add Record command from the File
menu, press Alt to highlight the menu names, then press F to
pull down the File menu, then press A to choose the Add
Record command.
KEYBOARD ARROW KEYS TECHNIQUE:
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1. Press the Alt key to activate the pull-down menu system.
2. Use the Left/Right arrow keys to highlight a menu name.
3. Use the Down arrow key to pull down the highlighted
menu.
4. Use the Up/Down arrow keys to highlight a command.
5. Press the Enter key to choose the command highlighted.
CHOOSING MENU COMMANDS USING SHORTCUT KEYS:
Shortcut keys are used to reduce the key strokes necessary
for selecting menu commands by allowing you to bypass the
top row menu. For example, to add a record, you can select
the Add command from the File menu, or you can bypass the
menu by using the shortcut key combination Ctrl+A. Shortcut
keys are listed on the pull-down menus to the right of the
command.
MOUSE TECHNIQUE:
1. Position the mouse pointer to a menu name, and click the
left button to pull down the menu.
2. Position the mouse pointer to a command, and click the
left button to choose the command.
CLOSING THE MENU:
To close a menu without choosing a command, press the Escape
key, or move the mouse pointer outside the pull-down menu,
and click the left button.
USING WINDOWS:
COMS utilizes windows for displaying and working with
information. Each COMS window has the following features:
SELECTOR BAR:
The horizontal bar, that highlights a line in a window in
reverse video, is the Selector Bar. This bar indicates the
current line that is the subject for editing, deleting,
viewing, and command button operations.
The Selector Bar is moved up or down using the keyboard
arrow keys, PgUp, PgDn, Home, or End keys or by pointing to
a line and clicking the left mouse button.
5
SCROLL BAR:
The vertical bar at the right of a window is the scroll bar.
The solid box on the scroll bar indicates the relative file
position of the information in a window. A mouse may be
used to scroll the information in a window by pointing to a
location on the scroll bar and clicking the left mouse
button. Click the mouse above the solid box to move up or
below the solid box to move down.
COMMAND BUTTONS:
At the bottom of each window will be one or more command
buttons. A command button is a command surrounded by angled
brackets which carries out an action according to its name.
The command button, that is highlighted in reverse video, is
executed if the Enter key is pressed. If more than one
command button is displayed, the Tab key is used to toggle
the buttons. If a command button is activated with a mouse
by pointing to the button and clicking the left mouse
button, that action will be executed regardless of the
command button that is highlighted.
DIALOG BOXES:
A dialog box is a box that appears over an existing window
when COMS needs additional information to carry out a
command or needs to send you a message. At the bottom of a
dialog box will be one or more command buttons for you to
use to select an action.
USING HELP:
There are two ways to get help:
1. Context-sensitive help is always available simply by
pressing the F1 key. The help text displayed will pertain
to the current window that is open on the screen.
2. Activate the Help pull-down menu by pressing the Alt+H
key combination, then select a help subject from the menu.
If the help text does not all fit in the Help window, you can
scroll new text into the window using the keyboard or a mouse.
To close the Help window, press the Enter key or Escape key, or
use a mouse to point to the <Exit Help> command button at the
bottom of the Help window, and click the left mouse button.
COMS PRIMARY WINDOWS:
The typical customer order includes four types of information:
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1. Information about the customer:
- Name
- Address
- Phone Number
- Customer Contact (person)
2. Information about the order for the customer:
- Order Number
- Order Revision Number
- Order Date
- Method or mode of shipment (air, truck, etc.)
- Freight Responsibility (FOB origin, destination, etc)
- Payment Terms (Net 30, 2/10/N30, etc.)
3. Information about line item(s) for the order:
- Line Item Numbers
- Description of the Item being purchased
- Customer's Part Number
- Unit Price
- Quantity Ordered
- Total Item Amount
4. Information about delivery schedule for the line item(s):
- Delivery schedule date
- Delivery schedule quantity
The four primary windows used by COMS to display and work with
these four types of information are:
- The Customer window.
- The Customer Order window.
- The Order Line Item window.
- The Delivery Detail window.
CUSTOMER WINDOW:
The Customer window is the first window to appear when COMS is
started. It lists the customers on file and summary totals for
ordered, invoiced, and backlog amounts. These amounts reflect
the totals for all orders for the customer.
Use the File pull-down menu to add, edit, or delete customer
information in the window.
To work with orders for a customer, position the Selector Bar to
a customer, and open the Customer Order window by activating the
<Work With Orders For Customer> command button.
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To exit the COMS program, activate the <Quit> command button.
CUSTOMER ORDER WINDOW:
The Customer Order window lists the orders for the active
customer and summary totals for ordered, invoiced, and backlog
amounts. These amounts reflect the totals for all line items for
the customer order.
Use the File pull-down menu to add, edit, or delete customer
order information in the window.
To work with line items for a customer order, position the
Selector Bar to an order, and open the Order Line Item window by
activating the <Work With Line Items For Order> command button.
To return to the Customer window, activate the <Return To
Customer Window> command button.
ORDER LINE ITEM WINDOW:
The Order Line Item window lists the order line items for the
selected customer and customer order with the item amount and a
summary of the invoices and backlog for each line item.
Use the File pull-down menu to add, edit, or delete order line
item information in the window.
To work with delivery information for a line item, position the
Selector Bar to a line item, and open the Delivery Detail window
by activating the <Work With Deliveries For Item> command button.
To return to the Customer Order window, activate the <Return To
Order Window> command button.
DELIVERY DETAIL WINDOW:
The Delivery Detail window lists the scheduled and actual
delivery detail information for an order line item by delivery
date with a running schedule balance for each delivery.
The schedule balance for each date is calculated by subtracting
the cumulative shipment quantity from the cumulative schedule
quantity. A positive schedule balance for a particular date
indicates that scheduled deliveries are, or will be, delinquent
as of that date. Conversely, a negative schedule balance
indicates that deliveries are ahead of schedule.
Use the File pull-down menu to add, edit, or delete delivery
information in the window. COMS uses the same data entry form
for adding and editing delivery schedules and actual shipments.
To enter a delivery schedule line, fill in only the date field
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and the scheduled quantity field. To enter actual shipping
information, leave the scheduled quantity field blank. If you
have a scheduled delivery and an actual shipment on the same
date, they can both be entered on the same form if you desire.
To return to the Line Item window, activate the <Return To Line
Item Window> command button.
FILE MENU:
The File pull-down menu is used to add, edit, or delete
information in the window displayed on the screen or to change
the disk drive and directory COMS uses to store and retrieve
information.
To file information or change the data path, activate the File
pull-down menu and select a File command. If the Add Record,
Edit Record, or Set Data Path command is selected, a data entry
form will appear over the existing window. If the Delete Record
command is selected, a dialog box will appear for confirmation of
the deletion.
ADDING INFORMATION IN A WINDOW:
COMS utilizes data entry forms for adding information. Data
entry operations are context-sensitive to the window that is open
on the screen. This simply means the COMS will display the
appropriate data entry form for the type of information that is
contained in a window.
There are two ways inwhich the data entry mode is activated:
First, if a window is opened that is empty (e.g. contains no
information), COMS automatically displays the appropriate data
entry form for that window. For example, if no customer
information is on file when COMS is started, COMS will display
the Input Customer data entry form and activate the data entry
mode.
Second, the Add Record command on the File pull-down menu is used
to activate the data entry mode.
When the data entry form appears, fill in the information on the
form, and execute the <Save Information> command button located
at the bottom of the data entry form.
To clear the data entry form from the screen without saving the
information, execute the <Cancel> command button, or press the
Escape key.
The Home, End, and arrow cursor movement keys are used to
position the cursor to the data entry areas on the form:
9
Home - moves cursor to the first field.
End - moves cursor to the last field.
Up - moves cursor to the previous field.
Down - moves cursor to the next field.
Left - moves cursor left within a field.
Right - moves cursor right within a field.
When the cursor is in a numeric field, it is positioned to the
right-most number location. Number are entered and deleted from
this position. If you make a mistake entering a number, use the
delete key to delete the number and re-enter.
Decimal fields have assumed decimal positions, and the decimal
point is automatically inserted in the field.
Use the minus ("-") key to indicate negative numbers.
EDITING INFORMATION IN A WINDOW:
To edit information in a window, position the Selector Bar to the
information you wish to edit, and activate the Edit Record
command on the File pull-down menu.
The selected information will be retrieved from disk and
displayed on the appropriate data entry form. Key in the desired
changes, and execute the <Save Information> command button
located at the bottom of the data entry form.
To cancel the editing operation without changing the information,
execute <Cancel> command button or press the Escape key.
DELETING INFORMATION IN A WINDOW:
To delete information in a window, position the Selector Bar to
the information you wish to delete, and activate the Delete
Record command on the File pull-down menu.
A dialog box will appear for you to confirm the deletion.
Execute the <Delete> command button in the dialog box to delete
the information, or execute the <Cancel> command button to cancel
the deletion. BE SURE TO READ THE MESSAGE IN THE DIALOG BOX
CAREFULLY TO AVOID DELETING NEEDED INFORMATION.
CHANGING DATA DRIVE AND DIRECTORY:
You can change the disk drive and directory COMS uses to store
10
information. By default, COMS uses the drive and directory that
is current when the program is started.
To change the drive or directory, use the Set Data Path command
on the File pull-down menu.
When the data entry form appears, fill in the drive and directory
information, and execute the <Save Information> command button.
The drive letter you enter must be a valid drive, and the
directory must already exist. Otherwise, you will be prompted to
<Re-Enter> or <Cancel>.
This feature allows you to have multiple databases on the same
disk, but in different directories. This is useful if wish to
maintain a separate database for one or more customers. For
example, if your company has multiple locations, you could have a
separate database for each location. Also, you can have the
database on a different drive or directory from the COMS program.
VIEWING INFORMATION:
The View pull-down menu is used to display summary information
about customers, orders, and order line items and to display
information about the computer's memory and disk space usage.
The View Customer, View Order, and View Line Item commands are
context-sensitive to the current window that is open on the
screen. These commands are deactivated until the window to which
they relate is displayed. An order cannot be viewed until the
Order window is displayed. A line item cannot be viewed until
the Line Item window is displayed.
To view information, activate the View pull-down menu, and choose
a View command from the menu. When a command is selected, a View
window will open over the existing window showing the
information.
VIEW CUSTOMER COMMAND:
Displays information for a customer and summary totals of
ordered, invoiced, and backlog amounts for all orders for the
customer. If the Customer window is displayed when this command
is activated, the subject customer is the customer the Selector
Bar is on.
VIEW ORDER COMMAND:
Displays information for a customer order and summary totals of
ordered, invoiced, and backlog amounts for all line items for the
order. If the Customer Order window is open when this command is
activated, the subject order is the order the Selector Bar is on.
11
VIEW LINE ITEM COMMAND:
Displays information for a line item and summary totals of
ordered, invoiced, backlog, scheduled, unscheduled, and schedule
balance quantities and amounts for the line item. If the Line
Item window is open when this command is activated, the subject
line item is the line item the Selector Bar is on.
VIEW SUMMARY COMMAND:
Displays a summary of the records on file by type and summary
totals of ordered, invoiced, and backlog amounts for all
customers.
VIEW ALL ORDER LINE ITEMS COMMAND:
Displays a list of all order line items.
VIEW PART - ORDER CROSS REFERENCE COMMAND:
Displays a part number to order number cross reference.
VIEW JOB - ORDER CROSS REFERENCE COMMAND:
Displays a job number to order number cross reference.
VIEW SYSTEM INFORMATION COMMAND:
Displays information about the system software, hardware, and
memory and disk space usage.
PRINTING INFORMATION:
The Print pull-down menu is used to print information about
customers, orders, line items, parts, and jobs.
To print information, activate the Print pull-down menu, and
choose a Print command from the menu.
PRINT ORDER STATUS DELIVERY SUMMARY COMMAND:
Prints a summary report for each customer order line item showing
ordered, shipped, backlog, scheduled, and schedule balance
quantities and amounts.
When this command is activated, a dialog box appears over the
existing window for selecting the scope of the print activity.
The print options are:
1. All orders for all customers
2. All orders for: <CUSTOMER>
12
3. Order: <ORDER>
4. Line item: <LINE ITEM>
The dialog box print options are context-sensitive to the window
displayed when the Print command is activated as described below:
If the Customer window is displayed, the first two print options
are available, and the customer name that the Selector Bar is on
will appear in option two.
If the Customer Order window is displayed, the first three
options are available, and the order that the Selector Bar is on
will appear in option three.
If the Line Item window is displayed, all four options are
available, and the line item that the Selector Bar is on will
appear in option four.
Use the Up or Down arrow key to select the appropriate option,
and activate the <Print> command button in the dialog box, or
activate the <Cancel> command button to cancel the Print command.
PRINT ORDER STATUS DELIVERY DETAIL COMMAND:
Prints a detail report by date for each customer order line item
showing ordered, shipped, backlog, scheduled, and schedule
balance quantities and amounts.
When this command is activated, a dialog box is opened over the
existing window for selecting the scope of the print activity.
See PRINT ORDER STATUS DELIVERY SUMMARY COMMAND above for
information on how to use the dialog box.
After the print option is selected, a data entry form appears for
entering the date range for the report. Fill in the beginning
and ending dates on the form, and activate the <Continue> command
button, or activate the <Cancel> command button to cancel the
Print command.
The dates that are entered determine the scope of the delivery
detail that appears on the report as described below:
Delivery information on file dated before the Starting date is
summarized and printed on the first line with a line title of
"Past".
Delivery information on file dated after the Ending date is
summarized and printed on the final line with a line title of
"Future".
13
Delivery information on file dated within the Starting and Ending
dates is printed in detail by date.
If a Starting date is entered that is before or equal to the
first delivery date on file, the "Past" line will not appear on
the report.
If an Ending date is entered that is after or equal to the last
delivery date on file, the "Future" line will not appear on the
report.
PRINT ALL ORDER LINE ITEMS COMMAND:
Prints a list of all order line items.
PRINT PART - CROSS REFERENCE COMMAND:
Prints a part number to order number cross reference.
PRINT JOB - ORDER CROSS REFERENCE COMMAND:
Prints a job number to order number cross reference.
PRINT SHIPMENT FORECAST COMMAND:
Prints a shipment forecast by customer based on scheduled
delivery information for all scheduled order line items. The
report shows past due, current period, and total quantities, unit
price, and forecast amount for each order line item with customer
totals.
When this command is activated, a dialog box is opened over the
existing window for selecting the scope of the print activity.
See PRINT ORDER STATUS DELIVERY SUMMARY COMMAND above for
information on how to use the dialog box.
After the print option is selected, a data entry form is
displayed for entering the date range for the report. Fill in
the beginning and ending dates on the form, and activate the
<Continue> command button, or activate the <Cancel> command
button to cancel the Print command.
The dates entered determine the scope of the delivery detail that
appears on the report as described below:
Delivery information on file dated before the Starting date is
summarized and printed in the "Past Due Quantity" column.
Delivery information on file dated within the Starting and Ending
dates is summarized and printed in "Current Period Quantity"
column.
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USING THE POP-UP CALCULATOR:
The calculator operates like a standard desk-top calculator. It
can be activated from anywhere within the program by selecting
Calculator from the Top Row menu or by pressing the F2 shortcut
key. Use the keys on the numeric keypad or the number keys
across the top of the keyboard to enter numbers or operators.
Always enter the number first, then the operation. The key
operations are described below:
Operation Press
--------- -----
Addition +
Subtraction -
Multiplication *
Division /
Total Enter
Equal =
Clear C
To clear the calculator from the screen, press the Escape key, or
click the mouse outside the calculator window.
USING THE POP-UP CALENDAR:
The calendar can be activated from anywhere within the program by
selecting the Calendar command from the Top Row menu or by
pressing the F3 shortcut key.
Initially, the calendar will show the current month and year with
the day of the month highlighted.
Use the keyboard arrow keys to operate the calendar as follows:
Key Displays
---- -----------
UP Prior Month
DOWN Next Month
LEFT Prior Year
RIGHT Next Year
The calendar can also be operated with a mouse by clicking the
mouse on the scroll bars within the Calendar window.
To clear the calendar from the screen, press the Escape key, or
click the mouse on the <Exit Calendar> command button or outside
the Calendar window.
EXITING THE PROGRAM:
There are two ways to exit the program:
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1. Activate the Quit pull-down menu, and execute the Exit
Program command.
2. Activate the <Exit> command button in the Customer window.
You should avoid turning-off your computer or re-booting while
the COMS program is running. This could damage your database.
It is IMPORTANT that you frequently copy your database file to a
back-up diskette. If your database should ever become damaged,
you will have a back-up copy. The database file name is
"COMS.MDB". Use the DOS Copy command to copy the file. Refer to
your DOS documentation if you need help with this.
IF YOU HAVE A PROBLEM:
The COMS software uses dialog boxes to notify you if it is having
a problem carrying out a command or action. Ordinarily, this
will only occur if a hardware error is detected such as:
- Disk not ready when you attempt to save or retrieve
information.
- Printer not ready when you attempt to print a report.
Should COMS displays the message "Too Many Files-Error Code 67",
this normally means the FILES and/or the BUFFERS parameter(s) in
your CONFIG.SYS file are set too low. To correct this error, try
changing the parameters to FILES = 30, BUFFERS = 20, and re-boot
the system. Consult your DOS documentation if you are not
familiar with the CONFIG.SYS file.
If your database becomes corrupted, COMS will display the error
message "Database Inconsistent". This could occur in the event
of a power failure, or if your computer is turned off or re-
booted when COMS was still running. To correct this error, try
running the repair utility, ISAMREPR.EXE, provided. Read the
file "ISAMREPR.DOC" for instructions for using the utility.
If you experience an error that you are unable to resolve, please
make a note of the error message and procedure being performed
when the error occured, and contact us.
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