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SUPPORT.DOC
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1992-03-17
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NEED EXTRA HELP?
This software has been thoroughly tested, and complete instructions
are contained in the user's manual. We will be happy to provide extra
technical support by telephone, for a fee. The toll number is 900-884-3578
(1-900-88-HELP-8). The charge is $2.00 per minute, with the first 24
seconds free. 900-number support is currently available in the U.S. only.
Support hours are 8:00 A.M. - 5:00 P.M., Central Time, Monday through
Friday. (Users who do not have access to 900 numbers can pay by credit
card, or purchase a pre-paid telephone support contract. To arrange these
services, please call 314-256-3130.)
Support by mail is FREE. Mail support to registered users is generally
unlimited. (However, we reserve the right to terminate support to users who
in our judgment are unreasonable or abusive, or who have system problems
which transcend the scope of this software.) Unregistered users: We
appreciate receiving a self-addressed, stamped envelope with your inquiry.
Free support to unregistered users will be limited to getting you up and
running, or responding to error messages.