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-
- DIALUP3 AND NETFETCH2 AVAILABLE NOW (15ukp upgrade)
-
-
- (NB. This press release dates back to September 2000 - the latest DialUp
- was released in Jan 2001 [at time of writing - Jan 2001]!)
-
- R-Comp's DialUp internet connection software has now been around for a few
- weeks, and is already receiving extremely positive feedback from users
- (see below for some user comments). The software makes getting onto the
- internet a breeze, being simple to set up, and extremely easy to use.
-
- DialUp 1.45 was released recently, and works happily with all the
- internet providers we have tested it with, including (in no particular
- order):
-
- Demon FreeUK FreeServe Red Hot Ant
- NTLworld UKOnline BTinternet Tesco Net
- UK Gateway Supanet NDirect Zetnet
- TeleDanmark LineOne TeleWest BlueYonder
-
-
- The software will happily make use of the connection scripts which
- most internet providers generate for their Windows customers, making
- setting up your RISC OS machine for new providers extremely
- straightforward. Of course, files for a selection of common providers
- are included with DialUp, if you already have an internet account.
-
- Below, you'll find a list of Questions and Answers which should
- give you more information about the features of DialUp.
-
-
- Pricing
- -------
-
- There has been some confusion over the pricing and availability
- of DialUp. We hope the figures below clarify things a little.
-
- The basic price of DialUp is 20ukp, but this is reduced if you
- already own various R-Comp products (in other words, product
- loyalty gives you a discount):
-
- 20ukp for customers without either WebsterXL or Messenger Pro
-
- 15ukp for customers who own Messenger Pro only
-
- 10ukp for customers who already own WebsterXL
-
-
- Note that WXL has always been supplied with connection software,
- hence the lower price for WebsterXL owners. WXL owners are
- actually joining our "Priority Support Scheme", which also gives
- them interim (beta) versions of the browser, and additional input
- into future developments.
-
- Please note that we are happy for you to claim the above
- discounts if you purchase the related product at the same time.
-
- We expect to release a full "R-Comp Internet Suite" consisting
- of DialUp, WebsterXL and Messenger Pro in time for the Epsom
- show in October. Price is expected to be not more than 60ukp,
- including a FreeUK internet account if required.
-
-
- Internet connection packs consisting of DialUp, WXL, Mpro, a
- 56k V90 modem and a FreeUK internet account are available
- for 115ukp inc VAT and UK delivery. We regret that the modems
- are UK varieties, and hence probably not suitable for overseas.
-
-
-
- Hardware/Software Requirements
- ------------------------------
-
- DialUp requires that you have a modem connected to your computer,
- preferably 28.8kb or higher, although older modems will probably
- be OK, too. R-Comp Interactive supply 56k V90 modems for 60ukp inc.
-
-
- Ideally, your computer will be running RISC OS 4 - most R-Comp
- products are now "enhanced" for OS 4, but run just fine on
- older systems too. In the case of DialUp, we recommend that
- users of older OS versions be running the "New Boot Sequence"
- which Acorn released a couple of years back. It has been
- included on several Acorn User CDs in recent times, particularly
- the 200th issue.
-
-
- Users have reported successfully running DialUp on machines as
- old as the A30xx series with the New Boot Sequence installed.
-
-
-
- Features/FAQ
- ------------
-
- Rather than just list a series of meaningless features, we felt
- it would be prudent to present this information in a Question/
- Answer format.
-
-
- 1) If I choose DialUp, what else do I need to do Internet "stuff"?
-
- The simple answer is an Email reader such as our Messenger Pro
- product (or Pluto etc.), and a web browser such as our WebsterXL
- browser.
-
- DialUp includes email/news transfer software, and also the popular
- FTPc file uploader/downloader. (Credit to Joeseph and Colin).
-
-
- 2) I have heard that other programs require extra bits,
- which may be commercial/shareware before connection can
- take place. Does DialUp require any extras?
-
- Apart from the Web Browser and Email packages mentioned above,
- DialUp is complete in and of itself. It can be extended with
- other pd/commercial apps if required, but everything you need
- to connect is supplied.
-
- (Exception being "New Boot Sequence" - see above).
-
-
- 3) What is DialUp "like"? Which other products does it compare
- with?
-
- There's nothing quite like DialUp, because the package does a
- great deal, whilst wrapping it up in such easy-to-use "clothing".
-
- Programs like the connection part of ANT's internet suite, or
- Socketeer or ArmTCP are in some ways comparable, but DialUp
- provides an easier-to-use superset of these. Perhaps the
- closest relative is ANT's !InetSuite connection software, but
- again, DialUp extends this with support for multiple
- internet providers (easily switch between free and commercial
- ISPs, or between daytime/evening numbers). Then add on support
- for Windows connection files, and the fact that it uses the
- proper in-built networking (Internet 5) so it won't mess with
- your network.
-
-
- 4) Does DialUp allow me to use multiple providers? Can I use
- it to access free providers such as NTLworld, but still
- have access to my FreeServe/Demon etc. account?
-
- Yes. DialUp allows you to set up many different accounts, and
- simply access them via a menu. We currently have around 12
- different accounts on our menu here!
-
- Regardless of which one you connect to, the software will attempt
- to fetch mail from as many accounts as possible, allowing you
- to connect to a totally free provider, but still receive mail
- from a different account which you'd normally pay for.
-
-
- 5) Does DialUp automatically configure mail and news fetching
- for me?
-
- Yes. DialUp ships with PopStar and Newshound, and both of
- these are automatically set up. In addition, you can add
- extra email boxes, or alter existing ones via a simple window.
-
-
- 6) Can I use Browse/Fresco/Oregano with DialUp?
-
- Yes. Yes. Yes.
-
-
- 7) Can I use Pluto with DialUp?
-
- Yes, but we can't offer any support for this. That isn't us
- being awkward, we've just never used Pluto! A number of our
- customers have reported Pluto running successfully with DialUp.
-
-
- 8) Can I use Marcel or Acorn's !Mail with DialUp?
-
- No. Both of these products are tied directly into their
- "parent" connection products, and both have (to our knowledge)
- ceased all form of development. Since neither is particularly
- outstanding compared with Messenger Pro or Pluto, we do not
- consider this a great loss.
-
-
- 9) I'm currently using Acornet. Can I upgrade and still have
- access to all my old mail etc.
-
- Yes. Although this is beyond the scope of this FAQ, you'll
- need to rescue !NewsDir from inside Acornet and put it in
- !Boot.Resources (or somewhere else that your computer "sees").
-
-
- 10) What would you say is DialUp's most exciting feature?
-
- Probably the ease with which you can get set up and online.
- DialUp is also fast, elegant and versatile.
-
-
- 11) Are there any providers which are consitantly failing to
- work?
-
- Not to our knowledge. At the time of writing, one customer
- in Pakistan is having problems browsing the web with his work
- account (we suspect a resolving problem) but his home one is
- fine. Inevitably there will be something we haven't anticipated!
-
- [it was a mistyped DNS server, as suspected - cured between
- writing this and posting it!]
-
-
- 12) Does is tell me the correct modem connection speed? Will
- it work OK with *my* modem?
-
- DialUp should give sensible connection speeds on most modems.
- DialUp is being used with all manner of modems ranging from
- old US Robotics Sportsters through the latest 3Com varieties
- to Zoom, Dynalink, Hayes etc. It has been tested with the
- latest Rockwell and Lucent modem chipsets, used by the majority
- of manufacturers.
-
-
- 13) Does DialUp support dynamic DNS assignment?
-
- There's always one techy question!!! No, but it does include
- a default public DNS server which should allow successful
- operation even if your provider won't give you this information.
- ** This has not been a problem thus far.
-
-
- 14) Will DialUp take down my local network?
-
- No. DialUp works with the standard Internet 5 stack, which your
- network card will work with too.
-
-
- 15) Is DialUp pd/shareware. Can you send me a free copy?
-
- No. We've spent a long time working on the software, and offer
- full tech support. We've tried to keep the price as low as
- possible, especially to existing R-Comp customers.
-
-
- 16) I currently use ANT (or similar) - why should I change?
-
- This is really down to what you want to do. If you're completely
- happy with your current software, and don't find it restricting
- in any way, then you should probably stick with what you have.
-
- If, however, you want to do things like easily switching between
- different internet accounts, work with some "troublesome" ISPs
- like NTLworld, easily set up and add new connections, or use
- a program which is being updated and developed, then DialUp
- would be a good choice.
-
- That's not to say that you can't/shouldn't use other programs,
- and the freeware programs like Socketeer and ArmTCP may also fit
- the bill, but getting going with DialUp is likely to be quicker
- and easier.
-
-
- 17) Can other programs trigger connections "on demand"?
-
- Yes, but you'll always be warned before connection takes place.
- The latest version of WebsterXL talks to DialUp so that it is
- quite possible to click on a web link in Messenger Pro, have
- WXL load, attempt to fetch the page, then establish a connection,
- and display the page. All with two mouse clicks (one on the
- link in the first place, and another to confirm you want to
- go online).
-
- Also, DialUp allows you to set up "Tasks", which can require
- an active internet connection. If you are offline when you
- choose to run one of these, DialUp will ask you if you want
- to go online.
-
- Finally, the protocols for triggering a connection are very
- straightforward, and are documented for programmers.
-
-
- 18) Do I have to mess with the Network settings for my computer?
- I have tried to set other programs up that needed this, and
- have not been successful.
-
- DialUp doesn't require any alteration of your network settings.
- Indeed, if you're not on a network (don't have a network card)
- we recommend simply disabling networking altogether, and letting
- DialUp set everything up it needs automatically. The aim of
- the program is to make connection as easy as possible, and
- to make it "self contained". As such, leaving DialUp to look
- after itself is usually the best bet.
-
-
- User comments and Feedback
- --------------------------
-
- "Absolutely Fantastic" "It is so easy!"
-
- "I used to recommend that people try XXXXX but now I will recommend
- this [DialUp] app"
-
- "I can honestly say that !DialUp is the best thing to have arrived
- on my desktop for a long time"
-
- "It worked first time!"
-
- "My primary internet is !DialUp because with XXXX multiple ISPs
- is a pain in the ^&^*$ "
-
- "It may be my imagination, but it seems to work much faster [than
- my previous connection software]"
-
- "Congratulations on a super little app!"
-
- "The dialer seems really good"
-
- "This [dialup] should be supplied with all new computers..."
- (note it is now supplied with RiscStation internet packs).
-
-