home *** CD-ROM | disk | FTP | other *** search
- How To Overcome 10 Deadly Marketing Mistakes And...
- Revitalize Your Business...Virtually Overnight!
-
-
- It's a certain fact...business is more competitive than it's
- ever been!
-
- To stay alive in these uncertain times, you can't just offer
- a quality product at a fair price...you have to know how to market
- effectively.
-
- You should demand that you get the best results from every dime
- you drop into marketing!
-
- Unfortunately, most businesses have no idea of how to get the
- most out of every marketing "dollar" that they spend. Most companies
- spend more time planning their company Christmas party than they do
- creating powerful, persuasive, marketing communications.
-
- Now this can stop. Herein are the 10 "most" deadly marketing
- mistakes and how you can overcome them. Before I get into it, let
- me tell you why my associate and I put this together.
-
- As I consult with current clients, bring on new clients, and
- market for more, I'm learning more and more. It's come to my
- attention time and time again, when I bring on a new client I find
- that they're making almost the exact same marketing mistakes as
- another of my clients was, in a totally unrelated field!
-
- These marketing mistakes aren't confined to a singular
- industry. These mistakes I've found across the board. I have
- worked with computer software companies, food companies, cable
- sales companies, real estate brokers, financial consultants, and
- many more. All of these companies had most, if not all of these
- profit-draining mistakes present in their operations.
-
- If one or two of these mistakes don't apply to you, you should
- congratulate yourself! You must already be on the road to marketing
- success! Here they are... in no particular order:
-
-
- >>>Mistake # 1: Your Business Focuses On Itself, And Not On Your
- Prospects' And Customers' Needs.
-
- Does this seem too obvious? Look through your yellow pages.
- Pick them up right now and glance through. Answer this question:
- Are most of the ads telling you what benefits you get if you become
- a customer? Or are the ads telling you about the vendors, where they
- are, how wonderful they are, what they do, how great their quality
- is, how great their service is, and all about them?
-
- Ninety-five percent of the ads are likely totally focused on
- the business and not on what the business can do for YOU, the prospect!
-
- Take a look at the ads in the newspapers, on the TV, and listen
- to the radio. You'll find the same thing happening there, consistently,
- every day. This type of selfish advertising falls into the terribly
- wasteful category of "institutional advertising".
-
- Institutional advertising generates, at best, delayed results.
- But, at its worst, this kind of advertising accomplishes no profitable
- purpose whatsoever. Unless the business has very "deep pockets" and
- can afford to wait a long time for the "payoff", institutional
- advertising is a wasteful, ineffective expense.
-
- You know when it's institutional advertising because
- institutional advertising is geared toward telling you just how
- great a company is, or how venerable and stable they are. Perhaps
- businesses such as large banks can do this...but it just doesn't work
- for most small and medium sized businesses. Fancy, cutesy, and
- non-compelling frivolity is another sin of much of today's advertising,
- and much of it can also be classified as "institutional".
-
- Your selfishness is what kills most of your marketing. From
- brochures to flyers, and sales letters to advertisements, your marketing
- message should let your prospects know that you are concerned ONLY WITH
- WHAT THEY WANT!
-
- Anything about you should always come last. Your clients,
- customers, patrons, patients...whatever you choose to call them,
- should always come first.
-
- Any marketing documents you create should start out by
- focusing on the prospects' wants. Every sentence should show that
- you understand the prospects' wants.
-
- Until your marketing efforts focus on the prospects' wants,
- your marketing is handicapped. This is the marketing philosophy
- my associate and I follow and which we learned from our mentor...
- West Coast marketing wizard, Jay Abraham (you'll find more of Jay's
- highly profitable basic marketing concepts revealed to you throughout
- this report). Jay...by the way...is likely the highest paid marketing
- consultant in America, and his marketing really works!
-
-
- >>>Mistake # 2: Failure To Test
-
- Very few companies ever test any portion of their marketing,
- and then compare the test results. They "place all their bets" on
- arbitrary, prejudiced decisions and conjecture. This is unfortunate
- and unwise for a number of reasons.
-
- First, we don't have the ability or the control to prejudge
- and decide for ourselves what the marketplace really wants, what is
- the maximum fair price the market will pay to get it, what kind of
- package they'll be most receptive to, or what approach will be best
- accepted.
-
- It's not our right to make arbitrary decisions concerning what
- our customers and prospects want. It's our obligation to test and then
- let the market tell us what they really desire as they "vote with their
- pocketbooks" (which is the only kind of vote that counts in marketing
- ...because it's totally "honest").
-
- When you test, you effectively "make up the ballots" and "set
- the stage" for your prospects and customers to give you their unbiased
- votes.
-
- It's important to test prices (one price against another),
- headlines (one headline against another), guarantees, ad concepts and
- offers, plus where (and when) you place your ads and offers. The list
- goes on and on, but these are the most important aspects to test (and
- they'll have the most impact on your responses... and on the increases
- you'll see in your "bottom line").
-
- Your reward for all your extra effort can be astounding (and this is
- proven true time and time again). When you test the above aspects
- (always one at a time and with a small but representative segment of your
- market) and then carefully record and analyze your results, you'll almost
- always discover that one of your test prices, headlines, guarantees, etc.
- always seems to "outpull" all the others in your test by a substantial
- margin.
-
- Think about what this means to your profit potential...now with
- the same amount of effort and expense as before you can begin using this
- same approach to more of your market and enjoy a multiplication of your
- previous results. (But do exercise caution at this point and gradually
- expand to include the rest of your market ...small tests need to be
- verified with larger tests before you decide to "roll-out" to everyone).
-
- When you systematically test in this way you "leverage" your
- marketing and begin to demand (and get) maximum performance from every
- marketing "dollar" and amount of time spent.
-
- What if your salespeople out in the field average 8 or 12 or 16
- calls a day...? It makes excellent sense (doesn't it?) to experiment and
- discover the outstanding sales pitch or special offer that gets you twice
- or three times as many sales per call and/or increases your average order
- by a significant amount (yet requires little or no extra time or expense
- to make the sale).
-
- To quickly begin enjoying dramatic increases in your sales and
- profits, you've only to start a program of systematic testing.
-
- Begin tomorrow! You could, for instance, start to test with your
- sales staff. Have them try alternate sales "pitches" and experiment with
- different "bumps" and special offers made at the point of sale. Devise
- alternate follow-up offers and construct different reduced-price "packages"
- for them to sell.
-
- Then analyze and review the results of each test and track the
- results.
-
- After your tests show one marketing approach is "out-pulling" all
- the others by 25%-50%-75% or more then have a few others in your staff
- begin to use this same approach. As the results continue to justify it...
- rapidly progress to having all your sales staff do it.
-
- One at a time...begin to systematically test all your sales
- variables. Pay careful attention to any significant change (either
- positive or negative). Close observation of these changes will help you
- to do what is right for you, and you'll dramatically begin to increase your
- "bottom line" like never before.
-
- At this point you may be tempted to "rest on your laurels", but
- (if you want to truly maximize your marketing), you'll keep going and find
- out just how you can "be all that you can be" (as the Army recruiter would
- say). Through testing and analyzing your results, you'll have established
- your "controls". Now comes the fun as you try to "beat" the controls (using
- them as your profit base you can continue to experiment to develop better
- and better ones).
-
- The definition of a control as applied to marketing is any approach
- which you've established through your testing as the very best performer.
- It's consistently proven itself to give you the highest profits and you can
- rely upon it to provide you with a substantial income. It's your "bread and
- butter" approach. You'll keep it in use to produce a reliable income while
- you're continuing your testing in some segment of your market and working to
- better it.
-
- Those serious about maximizing their marketing results will first
- establish reliable controls and then hold onto each control while they
- continue to test. When a test proves itself as being more profitable than the
- current control, it then replaces that control, and the procedure continues.
- If this seems like a lot of work... consider...as controls get better and
- better, profits move higher and higher.
-
- One of the variables you'll want to test early-on is prices. When you
- begin to systematically test prices you'll be astounded at some of the totally
- unexpected results you'll see.
-
- You might expect a lower price to always out-pull a higher price on
- the same item...but..."it ain't necessarily so" and the margin between what
- different prices will yield can be enormous.
-
- My mentor, Jay Abraham, has discovered these facts in some of his own
- promotions:
-
- $19 has outpulled $25 by 300%.
-
- $195 has outpulled $245 by huge margins.
-
- $295 has outpulled $195 on certain offers, which netted a cool
- $100 more per sale!
-
- It's really conjecture to speculate as to why one price would produce
- a better return than another. It could be because of a multitude of reasons,
- perception of value created in the mind of the buyer being a very important
- one. Some in marketing theorize there are various price points beyond which
- it's not wise to cross, but every situation can yield different results, so
- never assume you've established the right price until you test several (and
- even then remember your best price is only your control and another may come
- along later and prove even better).
-
- Here's some more ideas on what you'll want to test...
-
- If you run ads in any media, test different headlines, different
- hot-button emphasis, different approaches. Some people react best toward a
- negative approach, some a positive approach...discover which approach is best
- for your market.
-
- Test different packages, different rationales, and different special
- bonus offers you've tacked-on to your basic offer. In addition to any free
- bonus offers you make, you might also want to test some bonus items for which
- there is a small extra cost, because...that small extra can prove to be very
- profitable for you in many instances.
-
- Test different directives to the reader or listener or viewer on how
- to respond (experiment with advising what actions for them to take).
-
- In newspapers, magazines, etc., test positioning (if the editor will
- allow it). Generally tests have proven for a small ad the best place for it
- is in the upper right-hand corner of the page (and, of course, the front or
- back cover of any section is even more desirable). Try to avoid having your
- ad appear below the fold in a newspaper (and especially avoid having it below
- the fold on the left-hand side unless your ad is on the inside cover sheet of
- a section...even then, above the fold is the place you usually want to be).
-
- In radio and TV...test where your commercials run.
-
- Now, these are the questions you'll be seeking to answer as you analyze
- your various test results for each separate control:
-
- 1) what has been the average cost-per-prospect to get you a prospect?
-
- 2) what has been the average cost to turn a prospect into a customer?
-
- 3) what has been the average amount of sale each prospect has returned?
-
- 4) what has been the conversion rate from prospect to customer?
-
- 5) what has been the average profit-per-sale?
-
- After you've computed and compared number five...the average
- profit-per-sale, you'll know which approach to keep as your current control
- (and the one you'll want to continue to use until a better approach beats it).
-
-
- The suggested top three testing order is:
-
- 1) Headline
-
- 2) Price
-
- 3) Offer
-
- You must have a strong headline always!
-
- Your headline is your "ad" for the ad. If people are not drawn into
- the copy by a strong, compelling headline, then you'll have wasted your effort.
- A headline is not just there to attract attention to itself. It must talk in
- terms of a benefit to your prospects along with a promised solution to a problem
- and thereby convince the prospects it's well worth their time to look at (or
- listen to) the rest of your promotion.
-
- Begin tomorrow and start a systematic testing program. It will make
- you a "marketing genius".
-
-
- >>>Mistake #3: You Fail To Determine Specifically Who Your Market Is And What
- Their Wants And Needs Are.
-
- Ninety percent of the businesses out there rarely make the attempt to
- determine who their market is, and what their market's desires, needs, wants,
- and passions are.
-
- This is a grave mistake.
-
- The successful marketers can tell you precisely who they're marketing
- to, and what their prospects and customers want in a product or service. They
- can tell you the age of their best prospect, who this person is, where this
- person is, educational and income levels and other critical information. You
- must know who, then you can find out the "why".
-
- Why does your customer buy from you? What do your customers want or
- need most in the products or services you offer? You need to probe and discover
- what the "why" is so that you can focus your marketing efforts to show your
- prospects you can meet the "why" in the most satisfactory fashion.
-
- Think about it...How can you expect to adequately fill someone's needs
- if you never take the time to get involved and understand them? Yet few
- companies ever bother to seek to meet their customers' needs.
-
- Companies that are a success with their marketing understand their
- customers' needs and attempt to satisfy those needs better than the competition.
-
- If you want to own your market, find out what your customers real wants
- are. Discover their desires. Search out their passions and needs. Once you
- have this information you will be armed to corner your market.
-
-
- >>>Mistake #4: You Fail To Capture Your Customers & Prospects Names And
- Addresses.
-
- Of all the marketing mistakes to make, I feel that this has caused the
- loss of hundreds of thousands of dollars every month more than any other. Yet
- it is by far the simplest mistake to correct!
-
- Why a company would spend hundreds and thousands of dollars to get a
- customer in the door and them let them walk out without getting their name and
- address and any other information from them is beyond me! I don't know why,
- but 90% of the businesses in America don't ever bother to keep track of their
- loyal customers, let alone any prospects!
-
- Your mailing list, or customer database is your biggest source of lifetime
- profits!
-
- Here's why you should keep track of every customer and every prospect:
-
- 1) According to Fortune Magazine, it costs 5 times as much to generate
- a new customer than to resell an existing customer. Existing customers are
- almost as good as money in the bank!
-
- 2) Your existing customers already trust you and know you. They've
- bought from you and (hopefully) have had a positive experience with you. Sales
- resistance is low.
-
- 3) They know you'll deliver on your promises, because you've delivered
- before with energy and promptness (haven't you?).
-
- All you need to do is develop a systematic way of keeping track of
- them, and asking them to buy from you more often. Computer databases are easy
- to come by, and more affordable than ever.
-
- If you don't want to bother with computers, that's OK. Just make-up
- and hand-write on a customer index card, that has your customer's name, address,
- and phone number on it. A simple 3 X 5 card would do nicely. You should also
- include vital information like: what they've bought in the past, what they'd
- like to buy from you, etc. A list like this opens the door to developing a
- profitable, long-term relationship.
-
- Do you see how valuable this list becomes? When I consult with a
- business, one of the first things I do is ask if they have a customer list.
- If they do, then I know I can increase sales dramatically in just a few short
- weeks.
-
- To make a list profitable, recent studies show that you should contact
- them once every 21 days. A minimum of once a month.
-
- Here are some ideas for staying in touch:
-
- 1) Sponsor some kind of information-based event. A workshop, seminar,
- luncheon with guest speaker, etc. Anything that would be of interest to your
- customers and prospects.
-
- 2) Send a postcard announcing a private sale with special discounts or
- added services exclusively for your loyal customers.
-
- 3) If you work with businesses, send them information that will help
- them become more successful (for example, a copy of this report) along with a
- personal note..."I thought you might benefit from this". This report is under
- Copyright but as long as you give it away FREE (and include ALL of it with your
- gift), you may feel free to copy and distribute the file and/or file printout
- to anyone you choose.
-
- 4) Send a postcard with problem-solving tips on it for easy, quick
- reference.
-
- By collecting the names, addresses and phone numbers of your customers
- and prospects, you will be in a position to increase the profits earned from
- each customer anywhere from 35-200%.
-
-
- >>>Mistake #5: You Don't Try To Sell Your Customers Something Else On The
- "Back End".
-
- Your hottest prospect is someone that has just bought from you. This
- is your best opportunity for another immediate sell. The key to successfully
- doing this is having products that offer solutions to problems that your
- prospects have. Related problems and related solutions equals increased
- opportunity for sales.
-
- How simple it would be for the cashiers at the local discount store
- to suggest another product that may help solve the customers' problem. All
- they have to do is notice how related the products are that the customer is
- currently buying, and be knowledgeable enough about what the store has to offer
- to be able to suggest another product that could help the customers' problem
- become solved.
-
- The buyers that just bought from you offer you a prime opportunity to
- sell again. Your products must be good, however, and you must prove to them
- that your "back-end" product will also solve their problem.
-
- Here again we are talking about knowing your prospects wants and
- desires. Your job isn't over once you've sold your customers their first
- product. You and your people should constantly be striving to ascertain what
- problems your prospects have, and then be creative in developing and proposing
- the appropriate solution to it.
-
- If you are focusing on what your customers want, and are offering them
- another solution to a related problem, they will not resist as you try to
- "up-sell" them. They'll be grateful for your desire to solve their problems.
-
- Just remember: your customers are never "hotter" than when they first
- order. Immediately acknowledge their first purchase and tell them how
- appreciative you are. And then, offer them something else so they'll have the
- chance to solve more of their problems and to spend even more money with you!
-
- You should look for logical product or service extensions to offer your
- customers. Using the back-end will turn one-shot sales into repeat customers.
- Amazingly, few businesses try to sell their current or previous customers
- anything again. The really smart marketers do it constantly.
-
-
- >>>Mistake #6: You Fail To Make Doing Business With You Convenient, Easy,
- Appealing, And You're Not Ready To Sell When Your Prospects Are Ready To Buy.
-
- Most businesses almost make it difficult for a prospect or customer
- to buy from them. Most businesses do business from 9 to 5. That's fine. BUT,
- you must be prepared to do business when your prospects are ready to do
- business. With technologies that are now available, there's no excuse for a
- business not to have a 24 hour phone service center. Even a simple answering
- machine can work wonders in this area if utilized as a marketing and sales tool.
-
- You must be fanatical about servicing your customers and causing
- positive impact on your prospects. You must focus on their needs consistently.
- Think of how you want to be treated when you do business with someone.
-
- I mean...really think how you'd like to be treated. Then, treat your
- customers in that way.
-
- Most businesses never "walk a mile in their prospects' moccasins". Why
- else would they make doing business with them so difficult?
-
- If someone walks into your store, how well prepared are the sales
- clerks to help them? Have you spent the time and prepared special dialogs,
- questions, and little booklets full of advice for your people to ask or offer
- to customers?
-
- When a customer or prospect calls your company and first talks to your
- switchboard operator, is your operator able to give them what they ask for
- (and more) in a cheerful and compelling manner?
-
- Are you and your people willing to answer questions and provide truly
- helpful and informative advice in a friendly way (even when it may not result
- in an immediate sale)?
-
- Is it easy for your customers and prospects to find your business...
- and can they easily find things once they're in your store?
-
- Do you consistently keep customers updated on the status of their
- orders, or back orders?
-
- These are questions that you must answer on a regular basis so that
- you can keep on top of the flaws your prospects and customers see every time
- they do business with you.
-
- By making it easy, appealing, and convenient to do business with you,
- you'll attract more customers, more customers will consistently return to
- your business, and you'll get more referrals.
-
-
- >>>Mistake #7: You Are Not Persistent And Willing To "Stick It Out" Until
- You've Contacted Your Prospects Enough Times To Warrant Dropping Them,
- Constantly Testing And Trying New Approaches Until You Find The Hot Button
- That Sells.
-
- Too many businesses rely entirely too much on the hoped success of
- one advertisement or one direct mailing. Marketing success is not an event
- ...it is a process. Processes take time. Therefore you should never put your
- faith in one ad, one mailing campaign, or one TV spot.
-
- You must commit to connecting with your prospects a minimum of 7
- times in 18 months. If you are not willing to pay that price, then you
- shouldn't even start to promote to those prospects.
-
- You need to decide that you are willing to connect with your prospects
- time and time again and hit them with the same benefit packed points over and
- over again - from every conceivable angle - in a determined attempt to motivate
- your prospects to take action!
-
- Remember that any single marketing event will not ordinarily produce
- outstanding results, not now-a-days anyway. It used to be true that a person
- could make a fortune off of one ad, one promotion. But today, it's just not
- going to happen very often, and you should NEVER plan on it.
-
- You must know precisely who you are marketing to, what their desires
- are, and you must resolve to connect with them again and again and again, until
- they either prove that they are not a prospect, or until they see that you have
- the best solution for their pressing problems.
-
- Marketing requires persistency to say the least. You must work at it
- on a daily basis. Some days will be downright discouraging for you. But, you
- cannot give up. If you have done your homework, and you realize that you have
- the solution to your prospects' problems, if you have focused precisely on your
- target, then you must not let discouragement get in your way.
-
- It can keep you from succeeding.
-
- If your prospects are not responding, then you need to refine your
- approach. You need to refine who you are trying to connect with. You may need
- to approach them from several different angles to find the approach that works
- the best...indeed, you will need to test constantly, always trying to improve
- your "take".
-
- In short, you must persist so that your prospects never have the
- opportunity to forget who you are, and what you can do for them.
-
- Realize, the only ways to discover your prospects' "hot-buttons" are
- to test and to test continually. You can't afford the luxury of prejudging
- what your marketplace wants, what the best price is, the best pulling headline,
- the best selling "package-offer", or the best approach.
-
- As a marketer, you have the obligation to find out from your market
- what they really want through testing...one marketing approach against another,
- one ad concept against another, one headline against another, one TV or radio
- commercial against another, one price against another, and the list goes on
- and on!
-
- Testing is an ongoing process. You should always be trying to
- "out do" your best results...because you never know when results are at their
- best! The point is that you cannot guess what your market will buy. It is
- something to be discovered...
-
- You must demand maximum return from every marketing dollar you spend.
- Testing is what tells you where to demand more. Remember, an ad costs you the
- same amount of space, production time, or air time whether it produces 10
- prospects, 100 prospects or 1,000 prospects. It only makes sense that you
- should test different ad approaches to maximize your investment. You must not
- sleep at night until you know you're getting better results than last week.
-
- Testing takes persistence. It will pay-off big if you do it.
-
- As I mentioned earlier, marketing is NEVER an event, it is always a
- process. Keep this in mind when you consider sellingsomething to your market.
-
-
- >>>Mistake #8: You Have No Marketing Plan To Guide Your Business To Financial
- Success.
-
- On dozens of occasions I consult with businesses and discover the
- morbid fact that 90% are flying by the seat of their pants, with no direction
- for tomorrow, no idea how much they're going to make in the next 365 days, and
- no written plan whatsoever. ...Let me say this as strongly as I can...
-
- Your business will never succeed on any type of a large scale unless
- you commit to writing a plan that guides you to success.
-
- This is a fact that all too many businesses will never accept, to their
- own demise. If you don't have a marketing plan, you'll never reach any truly
- substantial objectives.
-
- If you're without a plan. grab a piece of paper and pencil right now,
- and let me help you get off to a good start. Your plan must include the
- following:
-
- 1) A specific, clear, precise, dollar objective for each year, for each of your
- products or services. Break this dollar amount down into how many widgets you
- must sell to reach that amount. Next, figure out how many sales that means you
- need to make. Next, figure out how many prospects you must connect with in
- order to sell XXX amount of widgets, based on your past experience. If you
- have no past experience, use a 20% closing ratio to figure with.
-
- 2) A specific dollar amount for each month, for each of your products or
- services. Do the same things as above, except figure the totals on a monthly
- basis.
-
- 3) An objective evaluation of all of the different marketing alternatives that
- will help you reach your monthly and yearly goals.
-
- 4) An exact indication of which marketing alternatives you have decided to use,
- why, in what ways, and how often, and how much these alternatives will cost you
- in money, time and materials.
-
- 5) Techniques to use that will help you capture and keep track of your customers
- and prospects.
-
- 6) Techniques to use to help you sell the "back-end" to a new customer.
-
- Mind you, these are the bare bones basics that you need in your plan.
- With this information alone, you'll probably perform head and shoulders above
- your competition. If you want to take the plan further, make sure you include
- precise deadlines for each step. Then take each of these steps and break them
- down into the action steps that you can take on a daily basis to reach your
- monthly and yearly goals. The key words here are "daily basis". Marketing
- should be a daily activity for you, like eating and drinking.
-
- It's not a difficult thing to draw up a simple marketing plan like
- this. I think the problem is that most companies feel like they have to have
- graphs and charts and demographic specifications and all of this other
- mumbo-jumbo that just confuses people. That stuff is NOT going to motivate
- you or help you follow a path to success.
-
- Realize the power of this simple, easy to do marketing plan. It's so
- easy! And it will bring you success!
-
- Without a specific marketing plan ON PAPER, you cannot expect your
- business to have massive successes. Yes, you do need to put it on paper.
-
- Why?
-
- On paper you have focus. If you keep your ideas in your mind,
- you'll lose focus on your objectives. Believe me I know, I've made that
- mistake before. Get your plan on paper.
-
- Even though it's on paper, doesn't mean you can't change it. Be
- flexible. Understand that as your business grows and succeeds, you'll want
- to update your marketing plan. I re-evaluate my plan on a weekly basis.
- I ask myself:
-
- a) Is this plan taking me where I want to go?
-
- b) Is there any part of the plan that isn't focused on the desired end
- objective?
-
- c) What can I do to update my plan to gain more focus on my end objective?
-
- Questions like these on a weekly basis will help you reach your
- objectives quicker, and in a smoother way. Remember, without a written
- plan, your success is highly unlikely.
-
-
- >>>Mistake # 9: You Don't Have Any Idea How To Write Or Produce Persuasive
- Marketing Documents That Get Your Prospects To Buy NOW, Or To Get Your
- Customers To Buy Again.
-
- If your car was having a problem, and you knew NOTHING about cars,
- (except where to put the gas in) would you open the hood and try to fix it?
- NO!
-
- Why then, do so many businesses try to write their own advertisements,
- their own brochures, their own flyers, and other marketing communication when
- they don't know how to do it?
-
- It doesn't make sense. If you don't know what you are doing then
- you shouldn't be doing it, or else you'll mess things up worse than they
- were before!
-
- The real problem comes, however, when someone thinks they know
- what they're doing when in fact, their efforts are usually self-centered
- and unfocused on the needs and wants of their prospects and customers.
-
- Larger companies have entire design and marketing departments that
- do nothing but put together and create their marketing documents. Though,
- in my opinion, most of these "Madison Avenue Types" do terribly wasteful,
- institutional advertising...I feel that everyone can always learn how to
- communicate better with their prospects.
-
- No one has all the answers, but I do believe that a company is
- better off to hire an outside consultant to come in and do the job right.
- Maybe I only feel this way because my associate and I are such consultants,
- but...I think it's better because the consultant can look at things
- (usually) from a prospect's point of view easier than an "insider" from
- the company can.
-
- Because the majority of companies don't know how to put together
- a persuasive marketing piece, most marketing documents:
-
- 1) Focus on the seller, instead of the buyer and the benefits that the
- buyer gets.
-
- 2) Are terribly boring, dull, and uninteresting.
-
- 3) Don't excite the prospect to want to take action NOW!
-
- 4) Don't ask for any action from the prospect.
-
- 5) Don't tell the prospects "what's in it for them" if they act right
- away.
-
- 6) Assume that the prospect is as interested in the product or service
- as the seller is.
-
- 7) Brag on and on about product and service features, when all the
- prospects really care about are the benefits they'll get from the product
- or service.
-
- 8) Try to be creative and "clever", thinking that "clever" sells when
- actually clever does nothing to motivate a prospect to buy NOW.
-
- 9) Try to be "professional" and worry about their image...when really
- ...the only thing that matters is relentlessly focusing on your prospects'
- desires. You must focus on the benefits that your prospects are wanting
- you to tell them about. You need to worry about delivering on your
- promises,improving your product or service...and forget about the
- "professional" image.
-
- These are just a few of the problems that you'll see every day
- around you when you look at typical marketing communications
- going on.
-
- It's terrible. It's a waste of paper, money, time, energy and
- other valuable resources. Don't fall prey to this game.
-
- Find yourself a professional copywriter and designer that can
- deliver what your prospect wants (or at least get hold of some good books
- on the subject and make a thorough study of what sells and what doesn't
- in "copy"... applying the basics you've learned in this report is an
- excellent start, but there's more, much more to "effective" marketing).
-
- Your investment in a good copywriter will be worth more than
- anything else you'd ever spend your marketing on.
-
- >>>Mistake #10: You Don't Determine What It Is About You That Makes
- Your Prospects/Clients/Customers Want To Buy From You Because They Can't
- Get What You're Offering Anywhere Else.
- (Establishing Your Unique Selling Proposition...Very Very important to you!)
-
- What advantage is there for your prospects or customers to do
- business with you? What makes you unique? Your unique selling proposition
- (USP) is the unique advantage you hold out in all of your marketing,
- advertising, and sales efforts. It's something that a customer usually
- can't get anywhere else.
-
- It's the very foundation of your business-customer relations, and
- it's essence should be ingrained in everything your business does.
-
- To create an effective USP (unique selling proposition) you must
- first answer the question..."what specific market niche do I want for my
- company". It's almost always a mistake for small to medium sized businesses
- to try to be "all things" to their customers and prospects. The business
- which has carved out (and "owns") their own segment of the market is the
- business best able to thrive and prosper.
-
- Does your company sell only the highest grade products in the
- industry? Make that a large part of your USP.
-
- Is your company able to sell your products at the lowest prices.
- Maybe that should be your USP. But be careful with this USP (those who
- "live by the sword" can "die by the sword"). It's better to at least augment
- this USP with something else your customers or prospects want and can only
- get from you (you never know when a "Superstore" is going to suddenly
- decide to open its doors to your market).
-
- Can your company sustain 24-hour, 7-days-a-week service (including
- holidays) for your customers. That would be a great USP (customers would
- love this...and who could compete)? If this is an impossible task for you,
- perhaps some modification would work which wouldn't overly tax your resources
- (but will be much better than what your competition could or would provide).
-
- Is your company able to respond exceptionally quickly to your
- customers and prospects? If you could guarantee a response time of days
- when your competitors are taking weeks and hours when your competitors are
- taking days, that's another USP worth "its weight in gold" to you (and one
- you should be "shouting from the rooftops")!
-
- Perhaps you have the wherewithal to be able to maintain a full stock
- at all times and can guarantee your customers and prospects will never have
- to wait or have their orders placed on "backorder". Use that in your USP.
-
- Maybe your business carries the most complete stock of any
- competitor and you're able to satisfy almost any request (especially for
- the smaller items which are difficult to find). Tell that story and make
- it your USP.
-
- Most companies are "me-too" companies. They look just like
- everyone else. They sell like everyone else. They carry the same
- products as everyone else. They develop nothing to make them unique
- that creates a desire in the prospect to have that special uniqueness.
-
- Too many companies are just out there to sell. You need to commit
- to becoming a company that's dedicated to solving a client's problem.
-
- In fact, a well articulated declaration of your company's
- dedication to solving your customer's problems could be your USP!
-
- The USP can carve you out a market so quick you won't believe
- it! So, figure out what your USP is and start promoting its benefits
- to your customers and prospects today!
-
- >>>Bonus Tip: Once You Understand The Mistakes In This Report, Don't
- Go Back To Doing Your Business And Marketing The Same Old, Unprofitable
- Way.
-
- Change is difficult. Change can be tough. When you try to be
- different, do things differently, or make waves, people get uncomfortable.
- Undoubtedly, some of the ideas in this report will warrant a change or
- two in your business.
-
- Please...change! It will not only mean a heck-of-a-lot more money to
- you, it will also mean increased satisfaction in knowing that you are
- running a business that is focused on the customer, and wants to serve.
-
- Don't try to overhaul your business if you are making a lot of
- these mistakes. Instead, after you've read these ideas, pick out JUST ONE
- that you need to work on the most. Focus your energy on changing just
- one at a time. Put up notes to remind you of key concepts. Re-read this
- report over and over again. Contact me to ask for further advice.
- Whatever you do, decide to make the changes that'll better your business
- along.
-
- Once you think you've got the first change down, determine your
- next step. Decide what you want to change next. Focus on it...and change.
-
- The toughest thing about change is when it involves other people.
- They're in a comfort zone that they've gotten used to. Now you're gonna
- come along and suggest change. Motivating your people to change will be
- the toughest part. But don't give up. Be strong. Be the example of a
- successful marketer. With or without your people, you can make your
- business a success.
-
-
- CONCLUSION
-
- The marketing mistakes in this report are real. They cause the
- loss of hundreds of thousands of dollars every year for business. Now
- that you have the answers, I'll expect to see your revenues go up higher
- than they've ever been!
-
- It really can happen for you!
-
- In order to help you get started off right with your marketing
- documents, I've been able to obtain a neat book called "The 300 Best
- Headlines Ever Written". This little book was put together by Karen Myers
- (the wife of marketing genius Bill Myers). Karen for several years before
- she met Bill was associated with Gary Halbert (a "one-of-a-kind" guru in
- direct marketing). She learned this very profitable copywriting strategy
- from Gary:
-
- The easiest (and usually the very best) way to come up with a
- great headline is to sit down and read a large number of highly successful
- headlines, and then let your mind run free to innovate and meld together
- hybrids.
-
- The idea isn't to steal someone else's words, but to develop
- your own sense of what elements make the most profitable headlines --
- (realize because your headline is in reality the "ad" for your ad, all of
- the headlines you use are critical to your marketing success. Did you
- know it's been proven...if the bodycopy is "good", it's possible to
- increase ad response by up to twenty-one times simply by changing the
- headline and nothing else? (that's 2100% potential improvement!!!).
-
- How can you know which ad headlines have been the really
- profitable winners and are worthy of your study (and which have been
- real "dogs" and certainly not what you want for your ads)? It's a good
- question to ponder, because many times the best "looking" ads don't yield
- anywhere near the best results ("award-winning" ads can be BIG losers).
-
- In her Forward to "The 300 Best Headlines Ever Written", Karen
- answers your question by writing...
-
- ... "We are forever grateful to the creative geniuses who
- worked hard developing the headlines reprinted in this book. And while
- we would like to recognize the marketing wizard behind each headline, it
- is an impossible task as many of these headlines and variations on them
- have existed since the very beginnings of the advertising age"...
- (i.e. These are the headlines you'll want to study and emulate in your
- promotions -- and then watch your responses mushroom).
-
- If you want to JUMP START your sales, it's easy to own this
- book. All you need to do is take out your credit card, pick up your
- phone, and call the TM&A order line at 1-800-GET-JUMP ...
- (That's 1- 800 - 438-5867).
-
- Just say...I'd like to order "The 300 Best Headlines Ever
- Written", and be ready to give your VISA, MasterCard, American
- Express or Optima card number and expiration date. Or... you can
- mail a check or money order should you prefer.
-
- The price for the book is only $9.95 plus $1.00 for shipping
- and handling (Illinois residents, add 67 cents sales tax). Make your
- check or money order payable to TM&A, print your name and address on
- a slip of paper that says, "Send the 300 Best Headlines", and mail
- your request to:
-
- TM&A
- 30W 205 Argyll Ln
- Naperville, IL 60563
-
-
- All the best to you and may you market successfully!
-
- Millard Grubb
- Deerfield, IL
- (E-mail America OnLine to: MGrubb .. or Internet to: mgrubb@interaccess.com)
-
-
- PS. One more item...it may be important to you. With this little
- book, you get a total "hassle-free" money-back guarantee. If for any
- reason you don't discover a wealth of time-saving material waiting for
- you...ready to stir your mind and jump-start your creativity, you have
- every right to a quick refund. Of course, the sooner you begin analyzing
- these headlines, the quicker your ads and other promotions are going to
- really start to push-up profits for your business. Order today..there's
- no risk..and you've "lots" to gain!
-
-
- PPS. (...As President of TM&A Creative Marketing Inc., Millard's associate,
- and a Protege of Jay Abraham, I'd really like to know what you thought of
- our Report. What in the Report did you find most useful to you, etc.,
- and would you like to learn more of our mentor's, and Bill and Karen Myers'
- marketing strategies and concepts? You can send your note via E-mail to:
- America OnLine EdwGreen .. or Internet to: edgreen@cerfnet.com)
-
-
- Best wishes,
-
- Edward Green
- Naperville, IL
-
-
- Copyright 1994 TM&A Creative Marketing Inc.
-
-