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===============================================================
QUALCOMM Eudora Internet Suite(TM), VERSION 2.1 BETA 4 README
===============================================================
NOTE: This is beta software. If you are not entirely comfortable
using beta software, DO NOT install this version.
This is one of a series of beta releases of Eudora Internet Suite
2.1. As with any beta software, some features may not be fully
implemented. If you find any problems with this software, please
send a bug report to our mailing list: eis-beta@qualcomm.com
This beta version includes temporary internal debugging facilities
and consistency checking which result in large application sizes.
The final version will be 10% - 20% smaller.
We strongly recommend that you review this entire document for
information that may not be available in the user manual.
Be sure to read the beta license agreement, which may be found in
the License.txt file. Depending on which version you downloaded,
here's where the License.txt file may be found:
- Macintosh: In the StuffIt (.sit) archive you downloaded.
- Unix: In the Zip archive you downloaded.
- Windows: In the directory where you installed the software
on your Windows system.
Eudora Internet Suite(TM) consists of the web browser EudoraWeb(TM),
the email client Eudora for the Palm Computing(R) Platform, the
Palm HotSync(R) plug-in Eudora mail conduit, and the Palm HotSync
plug-in EudoraWeb conduit.
===================
TABLE OF CONTENTS
===================
- Included Components and Minimum Requirements
- New features in Version 2.1
- Installation
+ Installation Issues
- Eudora 2.1 Features
- Eudora Issues
- EudoraWeb 2.1 Features
- EudoraWeb Issues
- Using Infrared with Eudora Internet Suite Applications
- Eudora Mail Conduit Features
+ Modes Supported
- Eudora Mail Conduit Compatibility
+ OS Version Compatibility
+ Palm Desktop Version Compatibility
+ Mail Client Version Compatibility
- EudoraWeb Conduit Features
- EudoraWeb Conduit Issues
- EudoraWeb Conduit Compatibility
+ OS Version Compatibility
+ Palm Desktop Version Compatibility
+ Desktop Browser Compatibility
- Mail, pdQsuite, pdQmail and pdQbrowser
- Purchasing and Registering Eudora Internet Suite
- Suggestions for Additional Features
- Mozilla Legal Statement
==============================================
Included Components and Minimum Requirements
==============================================
To use Eudora version 2.1 and EudoraWeb version 2.1,
you must have the following:
- Palm Computing Platform device with 650KB RAM free
for full installation.
- PalmOS(TM) 3.0 or higher is now REQUIRED.
- Palm Computing Platform modem device (unless you
only get your mail via the HotSync(R) process).
- The Palm VII wireless service is NOT supported.
- Windows or Mac desktop computer (only for
installation).
- Windows 95, 98, 2000, ME or NT for conduit use.
- Included in this build are:
- Eudora 2.1b4
- EudoraWeb 2.1b4
- SSL/TLS shared library v. 1.0.7i
- Eudora Mail Conduit 2.1b3
- EudoraWeb Conduit 2.1b3
=============================
New features in Version 2.1
=============================
Eudora and EudoraWeb support SSL (Secure Sockets Layer) and TLS
(Transport Layer Security) for server authentication and data privacy.
Synchronization of web browser bookmarks (favorites) between your
desktop browser and the EudoraWeb browser on your Palm device, via
the new EudoraWeb conduit application.
Changes in Eudora 2.1 beta 4:
- Ability to override SSL trust errors.
- Lock icon goes away when new connection started.
- SSL negotiation failure reported under progress bar.
- Encoding for outgoing mail now selectable on a per message basis.
- Resort messages after downloading new mail.
- Registration modes removed.
- Fixed crash on viewing root certificates.
Changes in EudoraWeb 2.1 beta 4:
- SSL connectivity with many more web sites.
- Ability to override SSL trust errors.
- Reduced cache size for secured sites.
- Display of certificate validity dates.
- Display of certificate when SSL session resumption is used.
- Cookies marked "secure" are only sent when making SSL connections.
- Improved "About EudoraWeb" and "About Security" form.
- Removed registration.
- Removed nag on SSL connections.
- Bug fix - Memory leak with SSL connections.
- Bug fix - Incorrect handling of cookie header.
- Bug fix - Crash on display of certificate
- Bug fix - Proxy settings not working.
- Bug fix - Invalid data in display of certificate.
- Bug fix - Crash on display of root certificates.
- Bug fix - Network interrupted
Changes in Eudora and EudoraWeb conduit 2.1 beta 3:
- Fixes bug with displaying time zone information on handheld.
- Fixes crash when new categories added to desktop bookmarks.
- Sync improvements in Eudora Mail Conduit that make the sync process
faster by more than 60%.
- Mail Conduit handles addresses returned from Outlook 2000's MAPI interface
that are not standard.
- EudoraWeb conduit displays warning dialog to close Netscape browser while
synchronizing bookmarks.
- Sync improvements in Web conduit.
- Web conduit no longer crashes while syncing javascript bookmarks.
==============
Installation
==============
To install the Eudora, EudoraWeb, and the Mail and Web Conduits for
Eudora Internet Suite applications (if you haven't already):
1a. Windows Downloaded installer - After downloading the installer
simply run it and follow the instructions. You may choose which
components to install. The PalmOS applications will automatically
be set up for install on your next HotSync.
1b. Macintosh Downloaded Installer - Open the .sit file. Select each
of the .prc files you wish to install as you would install any
.prc file. There is no conduit software for the Macintosh.
1c. Windows CDROM -- If the installer did not work automatically when
you inserted the CD or you downloaded it from the Internet, click on
the file 2.1b2.exe and follow the screen instructions. Note that
the conduit installation is optional.
1d. Macintosh CDROM -- If the installer did not work automatically when
you inserted the CD or you downloaded it from the Internet, click on
the installer and follow the screen instructions.
2. From your Palm device, run a HotSync operation. The Eudora and
EudoraWeb applications will transfer from your desktop computer to
your Palm device.
Installation note regarding SSL/TLS (Secure Sockets Layer/
Transport Layer Security):
EIS 2.1 includes support for SSL and TLS to enable access to secure
web sites and to secure connections to email servers. The SSL
implementation (including TLS) is in a library that is shared between
Eudora and EudoraWeb. This reduces the size of EIS and also makes it
possible to remove the SSL library if you don't need it and want EIS
to take up less space on your Palm. The SSL library takes up about
108Kb.
If you want to remove the SSL library, choose Delete from the
application launcher as you would to delete any application from your
Palm. Then select "sslplus" for deletion. If you wish to reinstall the
SSL library, simply rerun the installer.
=====================
Installation Issues
=====================
- If you are a Windows Eudora user an item for configuring Eudora
HotSync will show up in your tool bar, but you may have to restart
Windows Eudora for this to occur.
=====================
Eudora 2.1 Features
=====================
- Supports Internet-standard POP3 and SMTP to receive and
send messages.
- Supports multiple POP and SMTP accounts
- Supports SSL (Secure Sockets Layer) and TLS (Transport Layer
Security) for authentication of your mail servers, and encrypted
communication with those servers for data privacy.
- New improved user interface allows dragging pen to
select multiple email messages
- Message table of contents completely rearrangeable and
resortable by tapping and dragging
- Provides the most efficient message retrieval by
including full "pipelining" and "UIDL" support in
its POP3 support.
- Can limit the number of messages downloaded from server
and retrieve more messages later.
- Can limit the number of lines of a message downloaded
and retrieve the rest later.
- Includes extensive filters to control which messages are
downloaded and where they are filed.
- Includes mail sorting and filing options for general
message management.
- Displays all common text email formats including HTML
and non-US character sets (except Asian languages).
- Gives better readability for replies you send and receive
by using flowing text and excerpt bars for reply quoting.
- Provides address book look-up and includes support for
personal address lists.
- Can launch EudoraWeb by tapping on URLs.
- Handles full standard "mailto:" links and URLs.
===============
Eudora Issues
===============
- Default domain setting affect the envelope, not the headers.
Mail will be sent to the correct address, but the To:/Cc: field
will not show correctly.
- When composing messages with long addresses, the address is
not displayed well. Tap on To: or Cc: to see full addresses.
- Some text entry hacks don't work with message composition.
- Up/Down buttons don't work in add to addresses screen.
- Filter changes unrelated to downloading cause refiltering of
all messages on server.
- Delete messages on server when fully retrieved deletes after a
mail check or two. It could delete sooner.
- If you configure filters in 2.1 and then switch back to 1.1 or
earlier, none of the filters configured in 2.1 will be recognized.
Basically there is forward, but not backward filter compatibility.
- Eudora Mail Conduit 2.0 or later is required to run filters
correctly on HotSync.
========================
EudoraWeb 2.1 Features
========================
Supports a subset of HTML 3.2 features.
Includes the following text mark-up capabilities:
- Text is shown in two different sizes: bold
and regular forms of each, and underlining.
- Displays hyperlinks with a dotted underline.
- Draws italic text with a dashed underline.
- Does not support fixed-width text.
- Does not display images.
- Displays alternative text, when provided.
- Frames are not fully supported, but
you can view one frame at a time.
- Supports HTML forms, with the exception
of the TYPE=FILE INPUT field (TYPE=IMAGE acts
as a submit button). Multiple-choice SELECT fields
are represented as separator checkboxes.
- Supports character entities and numeric references
for the entire PalmOS character set, including Unicode
numeric references for non-ISO8859 characters
(e.g.: • = • = bullet character).
- Does not support tables, scripts, and style sheets.
- Supports some miscellaneous browser features including:
HTTP basic authentication, cookies, redirection,
and refresh (timed refresh not supported).
- Beaming bookmarks is supported
- "mailto:..." URLs will launch Eudora.
- Supports SSL (Secure Sockets Layer) and TLS (Transport Layer
Security) for authentication of secure web sites (i.e., ones
with https: URLs), and encrypted communication with those sites
for data privacy.
==================
EudoraWeb Issues
==================
- You cannot enter text into a form field until the document has
finished loading.
- If you tap to get a menu before a page is loaded from cache
the browser will be stuck. You have to leave and reenter
the browser to get back.
- Named anchors without any text between the destination
anchor tags will not work. [<A NAME="dest"></A>]. Often
used to link within a page.
- Color support is incomplete; no support for color tags
in the <body> tag such as link and background color.
- Only VeriSign, Certicom and Thwate root certs are supported.
There is no mechanism to import other root certs. Please let
us know if this is important to you.
- Some secure sites make use extensive use of Java and JavaScript
which is not supported by EIS.
- No proxy support for secured (SSL) connections.
- SSL connections will not work on the original pdQ-800 and pdQ-1900
smartphones due to device memory limitations.
========================================================
Using Infrared With Eudora Internet Suite Applications
========================================================
If you are using PalmOS(TM) older than version 3.3, you will have
trouble using Eudora Internet Suite with TCP/IP connections over
Infrared (IR). We recommend that you upgrade to PalmOS(TM) 3.3 that
fixes this issue. PalmOS 3.3 is available from Palm Computing's web
site at http://www.palm.com/support/downloads
There is a known problem with PalmOS(TM) 3.1 such that receiving
an application via an IR beam when the launcher is running
will cause any existing databases associated with the
application on the receiving device to be deleted. Thus
if you are running PalmOS(TM) 3.1 and are receiving Eudora or
EudoraWeb be sure the launcher is not active.
==============================
Eudora Mail Conduit Features
==============================
- Synchronizes Eudora on Palm Computing platform with desktop
mailers such as Windows Eudora(R) and Outlook.
- Supports all features of Eudora for the Palm Computing platform.
- Filters synchronized messages.
- Controls the number of messages, and the size of each message
synchronized. This allows you to sync small number of
messages to your Palm even if you have hundreds in your
In mailbox on your desktop.
- Sends outgoing mail via desktop mailers.
- Provides full and efficient backup and auto-restore of download
via POP3 server.
Note that we do not yet support the following:
- Syncing for Macintosh Eudora. This is a planned feature.
- Syncing the Eudora address book with the Palm address book. This
is also a planned feature.
- Syncing mailboxes other than than In, which is also a planned
feature.
-----------------
Modes Supported
-----------------
Two modes are supported:
* Backup mode -- In this mode messages in Eudora on your Palm
organizer that you retrieved directly from the server are
backed up on your PC. If all data on your Palm organizer is
erased (e.g., the batteries are left out) your messages will
automatically be restored on the next HotSync(R) operation.
This mode is recommended if you retrieve your mail directly
from the server via a modem over the network. You can also
force a restore.
* Desktop client sync mode -- In this mode messages are synchronized
between Eudora on your Palm organizer and your desktop mail
client (e.g., Windows Eudora(R) or Outlook). This is an alternate
way to get new messages onto your Palm organizer. Mail that you
compose on your Palm organizer is also sent via your desktop mail
client. See below for a list of desktop mail clients that work
with the Eudora mail conduit.
You can also disable the conduit without uninstalling it by
selecting the "do nothing" mode. See the full Eudora and conduit
documentation in the Eudora Internet Suite User Guide for greater
detail.
============================
Eudora Mail Conduit Issues
============================
- If you've recently changed the date on your Palm device and you've
had the Eudora Mail Conduit configured to "do nothing" you may have
trouble getting it to switch out of "do nothing". To remedy this,
first change the HotSync configuration in Eudora on your Palm to
"Synch with...", then also and before HotSync-ing, change your
configuration on your desktop. Note that you should do this from
the "Custom" menu found when clicking on the HotSync manager
in the system tray.
- With Windows Eudora the tool bar icon to access the conduit
configuration may not show up. Restarting Eudora may help.
The conduit configuration is always available from the Palm
HotSync manager found in the Windows System tray.
- Sending a message with a comma in the full name part of the
address will fail. For example, "Smith, Joe" <jsmith>.
The solution is to remove the comma.
- Reply-To headers are not handled by the Eudora Mail Conduit.
This is a limitation of simple MAPI.
===================================
Eudora Mail Conduit Compatibility
===================================
--------------------------
OS Version Compatibility
--------------------------
* Windows NT
* Windows 95
* Windows 98
* Windows 2000
* Windows ME
------------------------------------
Palm Desktop Version Compatibility
------------------------------------
* Palm Desktop 3.0, 3.1
* Palm Desktop 2.x
-----------------------------------
Mail Client Version Compatibility
-----------------------------------
* Windows Eudora 4.3.2 and higher
- There is no fee or registration required to use Eudora Internet
Suite with Eudora 4.3.2 or higher (see section on registration
below).
* Windows Eudora 4.3 and 4.3.1
- In certain cases misaddressed mail will cause a HotSync
operation to fail if Windows Eudora "Immediate Send" is set in
the Sending Mail options. To avoid this, disable it under
Tools/Options/Sending Mail, or upgrade to the latest version of
Windows Eudora.
* Windows Eudora Pro 4.2.2 and older
- Synchronization with these versions of Eudora is possible; however,
upgrading to the latest version of Windows Eudora is recommended as
a significant number of issues have been addressed.
* Windows Eudora 4.0 and older
- Upgrading to the most recent version of Eudora is highly
recommended.
* Outlook Express
- A queued message with a faulty email address previously
composed or synchronized can cause a send error to pop on
each HotSync operation.
* Outlook 98
- When Outlook 98 is installed along with Outlook Express
on the same machine, MAPI gets messages from
Outlook Express even if the conduit is trying to read
messages from Outlook 98.
- Sometimes a read error can occur during the HotSync process
because of MIME incompatibility issues. To avoid this move
Inbox messages whose attachments cannot be opened on
Outlook 98 to a different folder.
- Certain messages with bold, underlining, etc. will not display
properly or at all. In particular these are messages in the
text/enriched format. HTML e-mail works fine.
* Exchange server with Outlook 98 as client
- For MAPI options to be available, be sure to install
Outlook 98 with Corporate or Workgroup as the
Email Service Options.
- Can cause MAPI logon error message to appear during the
HotSync process if you are not logged on to the network.
* Netscape Communicator - The mail conduit does not work as of
Netscape 4.5, though it may work with subsequent versions.
If you have a more recent version you might try the Generic
MAPI client configuration.
* AOL -- The mail conduit does NOT work with AOL
* cc:Mail -- The mail conduit does NOT work with cc:Mail
* Pegasus -- The mail conduit does NOT work with Pegasus
* Lotus Notes -- The mail conduit does NOT work with Notes
* MS Internet Mail and News -- Unknown
============================
EudoraWeb Conduit Features
============================
- Share and synchronize bookmarks between EudoraWeb and Netscape
and Internet Explorer saving you from re-entering all your commonly
used books marks on your Palm.
- Advanced configuration capabilities allow easy syncing of any
subset of bookmarks so all bookmarks can be synchronized or only a
special few commonly used on small devices.
- Changes such as adding, deleting and updating bookmarks are
reflected on the other side after a sync.
- Advanced user interface for configuring the conduit, both from the
custom menu of the HotSync manager and from the startup menu.
- Allows switching between desktop browsers for syncing.
- Provides option to synchronize bookmarks or overwrite EudoraWeb
bookmarks with those from the desktop browser.
- Maintains separate configuration information for each user.
==========================
EudoraWeb Conduit Issues
==========================
Netscape:
* Since Netscape browser and the conduit use the same bookmark file,
close all Netscape windows before starting HotSync and reopen it
anytime after HotSync. Netscape will not display the latest
bookmarks if you keep it open during HotSync. Future versions of
the conduit will detect this condition.
* In some cases a file named SerialSync.txt can be created on your
desktop.
Internet Explorer:
* In some cases bookmark folders suffixed with '!' get created on
your desktop.
* In some cases a file named SerialSync.txt can be created on your
desktop.
=================================
EudoraWeb Conduit Compatibility
=================================
--------------------------
OS Version Compatibility
--------------------------
* Windows NT
* Windows 95
* Windows 98
* Windows 2000
* Windows ME
------------------------------------
Palm Desktop Version Compatibility
------------------------------------
* Palm Desktop 3.0, 3.1
* Palm Desktop 2.x
-------------------------------
Desktop Browser Compatibility
-------------------------------
* Windows Netscape/Communicator
- Conduit works with versions 2.x through 4.x
* Windows Internet Explorer
- Conduit works with versions 3.x through 5.x
========================================
Mail, pdQsuite, pdQmail and pdQbrowser
========================================
Eudora Internet Suite was previously released as "pdQsuite". Today
"Eudora" is the new name for "pdQmail" and "EudoraWeb" is the new
name for "pdQbrowser".
The "Mail" application on your Palm device is provided by Palm.
Eudora is an alternative to the "Mail" application and provides more
functionality. In particular with Eudora, you can limit the number of
messages transferred to your Palm from your PC so you can HotSync your
email even if you have a large number of messages on your PC and not
very much space on your Palm. Note that you should be sure to disable
HotSync for the Mail application if you are using Eudora.
=====================================
Suggestions For Additional Features
=====================================
From time to time, everyone comes up with an idea for something that
they'd like their software to do differently. If you have an idea that
you think might enhance the Eudora Internet Suite software, your input
is always welcome.
Please send any suggestions for new features in EudoraWeb or Eudora
to: eis-suggest@qualcomm.com
If you send mail to this list, you hereby agree that any idea
submitted becomes the sole and exclusive property of QUALCOMM.
You will receive an automated response indicating that your suggestion
has been received and forwarded to our engineering staff. Unless
additional information is needed, you will not receive a direct
response.
=========================
Mozilla Legal Statement
=========================
The executable files for Eudora and Eudora Web include code compiled
from a modified version of the Netscape security libraries (the
"Modified Source Code").
The Initial Developer of the Netscape security libraries is Netscape
Communications Corporation. Portions created by Netscape are Copyright
(C) 1994-2000 Netscape Communications Corporation. All Rights Reserved.
You may obtain a copy of the Modified Source Code by sending an email
request to eis-support@qualcomm.com.
========================
CERTICOM LEGAL STATEMENT
========================
Certicom(TM) and SSL Plus (TM) are trademarks of Certicom Corp.
Copyright ⌐ 1997-2000 Certicom Corp. Portions are subsidiary of
Certicom Corp. All rights reserved. Protected by U.S. 6,049,815;
U.S. 5,896,455; U.S. 5,889,865, U.S. 5,761,305; U.S. 5,787,028;
U.S. 4,745,568. Patents pending.
03/2001