OS/2 Professional/OS2PRO194.ISO/os2/wps/com/commpass/gcp210.prg/CHAP-6.DOC

Text File | 1993-10-11 | 24.2 KB | 781 lines

          Chapter 6 - CompuServe Mail

          As a CompuServe member, you can send and receive electronic
          messages, or "mail," to and from other members.  Your on-line
          "mailbox" can receive mail 24 hours a day and can hold up to 100
          mail messages.

          If you signed up for CompuServe's "Standard Pricing Plan", your
          basic monthly membership entitles you to send several dozen
          CompuServe Mail messages without any fees and free of connect-
          time charges.  You can also use a number of interconnected
          systems like MCI Mail, faxes, Internet, and postal service hard-
          copy; although they carry surcharges.  For more information,
          consult your CompuServe documentation, or type GO MAILRATES at
          any CompuServe prompt (See Chapter 10, Connecting to CompuServe).

          Important Note: If you have not followed the instructions in
          Chapter 3 for Configuring Golden CommPass and CompuServe, you
          must do so now or Golden CommPass won't work!

          There is an important difference between Mail and forum messages.
          Although the steps to process almost every Mail option (reading,
          writing, sending, replying, etc.) are followed in the same manner
          as with Forum Messages, Mail is a service unto itself, and is
          totally private.  Forum Messages are usually "public"; posted in
          forum message sections to be read by any and all members (you
          can, however, post a private message on some forums-see Chapter
          12, Message Window, Post); and as we've noted above, you can send
          Mail to people who are not CompuServe members.

          This chapter contains instructions for procedures unique to Mail.
          Procedures not covered here are essentially identical to those
          for Forum Messages.  See Chapters 4 and 5 and substitute the word
          "Mail" wherever you see the word "Message."


          Configure CompuServe Mail Options

          Golden CommPass offers a number of ways to customize the use of
          CompuServe Mail.  You can change the following options whenever
          you like.

          From the Main Window,

              1. Choose Services/CompuServe Mail.

              2. Choose Options.



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          This is the CompuServe Mail options dialog.



                          [Figure 53 - Mail Options Dialog]

          Signature

          Use this option to automatically put a signature on every mail
          message you write.

               Click in the "Signature" entry field and type your signature
               the way you would like it to appear at the end of your
               message.

               You can use the vertical "or bar" (|) when defining your
               signature to skip to the next line in the signature.  For
               example:

                  Golden|CommPass

               will produce a signature of:

                  Golden
                  CommPass

               Note: You cannot use the signature option unless you have
               specified a global signature (see Chapter 11, Main Window,
               Forums notebook).

          Mail file disposition

          Use this option to save all your mail in one file, or discard
          prior mail every time new mail arrives.

               Click on "Overwrite" or "Append" to overwrite or append your
               new mail.
          Gateway

          Use this option to tell Golden CommPass whether your User ID is
          from CompuServe or ZiffNet.


               Change this entry only if your User ID was issued by
               ZiffNet.  If it was, click on the arrow in the drop-down
               list box and click on ZNT.





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          Save outbox

              "Mail" check box:

                  Click on "Mail" if you want to save copies of your
                  outgoing (new or reply) Mail.  A copy will be saved in
                  your MAIL.SAV file.

              "Save with messages" check box:

                  Click on "Save with messages" if you want to save
                  copies of your outgoing (new or reply) Mail in the
                  same file as your incoming Mail (in the MAIL.MSG
                  file).

              "Save copy when" radio buttons:

                  Click on "Composed" to save a copy of your mail when
                  you post the mail in Golden CommPass.

                  Click on "Uploaded" to defer saving the copy  of your
                  mail until it is actually uploaded to CompuServe.

          Select

          If this option is checked, Mail is "selected".  Every time Golden
          CommPass calls CompuServe it will check the Mail.

          When you select Connect/Start new session, Golden CommPass will
          retrieve any mail in your CompuServe mailbox, as well as upload
          any mail messages you have written.

          When you select Connect/Continue session, Golden CommPass will
          only upload mail messages you have written.

          If this option is not checked, Golden CommPass will disregard
          CompuServe mail.

          Unread

          This flag, like the forum unread state flag, is used to indicate
          that you have messages to read.

          Save mail

          If this option is selected, PROGRAMNAME will not delete CompuServe
          mail messages after they have been read.  Instead, they will be
          saved on CompuServe.  This means that the next time you retrieve
          your mail from CompuServe, the older mail messages will still be
          there, and will be downloaded again.



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          Use B+ Protocol

          Selecting this option will force Golden CommPass to create a
          temporary file with the contents of the message to be uploaded,
          and then use the B+ file transfer protocol to upload the
          temporary file.  This file will be transmitted as a normal

          CompuServe MAIL message.  This is a good option to select if you
          have regular problems with noisy telephone lines.

          Upload as Latin-1

          Selecting this option will upload all mail messages using the
          Latin-1 character set.


          Retrieve Your Mail

          The first thing Golden CommPass does when you connect to
          CompuServe at the start of your session is check to see if you
          have any mail (unless mail is not selected).



            [Figure 54 - Start Communication (Start new session) Dialog]

          If you have mail waiting, Golden CommPass will retrieve it and
          place a "Read MAIL" closed book object in the Main Window, while
          it continues processing any other forums you may have selected.


          Read Mail


          Read New Mail

          A closed book object with "Read MAIL" will be in the Main Window.

              1. Double-click on the closed book.

          You'll see a Message Window.

              2. Scroll through your mail.

          Use the scroll bar, your UP and DOWN arrow keys, PAGE UP and PAGE
          DOWN keys, SPACE, + and -, or the Next and Previous buttons on
          the button bar.

              3. Double-click on the Message Window title bar icon to
               return to the Main Window.




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          Read Mail From Prior Session

          From the Main Window,

              1. Choose Services/CompuServe mail.

              2. Click on Read or press ALT+D.

          An open book object will appear in the Main Window and the Mail
          message window will automatically open.  You can scroll your mail
          using the options described in Step 2 in Read New Mail.

          Note: You can also search your mail for keywords or phrases.  The
          instructions are the same as those for "Search for Keyword(s)" in
          Chapter 5, Forums - Advanced.


          Write Mail

          You can write to any CompuServe member whose name and User ID you
          know.  You can also write to anyone on AT&T Easylink, AT&T Mail,
          Fax, Internet, MCI Mail, Novell Netware MHS LAN Mail, Postal
          Mail, Telex or TWX, and X.400.

          The basics of writing mail are essentially identical to those for
          "Write a Message" in Chapter 4.

          Write CompuServe Mail

          From the Main Window,

              1. Choose Services/CompuServe Mail.

              2. Click on Write or press ALT+M.

          A typewriter object will appear in the Main Window; the Write a
          CompuServe mail message dialog will appear over it.



                       [Figure 55 - Write Mail Message Dialog]

          Your cursor is positioned in the "To" entry field.

              3. Address your Mail.  You have several options for entering
               your recipient's name and User ID:

               If your recipient is listed in your Address Book (your
               personal directory of names  and CompuServe User IDs-see
               Chapter 9, Address Book, for more information),

                  1. Click on the Lookup button or press ALT+L.
                  2. Scroll the list box.



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                  3. Double-click on the name and User ID to place it in
                  the "To" entry field.

               If your recipient isn't listed in your Address Book,

                  Type the name and User ID in the "To" entry field.

               If you have already copied a name and User ID with
               CTRL+INSERT from a Message Window to your OS/2 clipboard,

                  Press SHIFT+INSERT in the "To" entry field.

               If you have entered a comment for your recipient in your
               Address Book, and that comment is either preceded by an
               equals sign or enclosed in parentheses,

                   Type "=comment" or "(comment)" in the "To" field.
                   Press your TAB key.

               Your recipient's address will appear in the "To" entry
               field, and your cursor will jump to the "Subject" entry
               field.
              4. Type a subject name of up to 40 characters.

              5. (Optional) Select Carbon Copies or Blind Carbon Copies.

          Golden CommPass allows you to send carbon copies (all recipients
          listed in your message), or blind carbon copies (no recipients
          listed in your message).  Your can send as many carbons or blind
          carbons as you like.

               To add carbon copies,

                  1. Click on the cc button.
                  2. Highlight all the recipients you want.
                  3. Click on the cc button again.

          Important Note: You can only type one name and User ID in the
          "cc" or "bcc" entry field.  All other recipient names and User
          IDs must come from the Address Book.

               To add blind carbon copies,

                  1. Click on the bcc button.
                  2. Highlight all the recipients you want.
                  3. Click on the bcc button again.





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          Important Note: CompuServe Mail provides the capability to
          include a distribution list as part of the message.  The default
          is to show the distribution list.  If you have not configured
          Golden CommPass and CompuServe as described in Chapter 3, your
          CompuServe Mail options may be set to show the distribution list,
          in which case the copies will not be "blind".

          Golden CommPass can send as many copies of a message as you like,
          rather than CompuServe's limit of 50 copies.  It does this by
          creating multiple copies of the mail message, each with up to 50
          copies.

              6. Click OK.

          You'll see a Message Window.

              7. Write your Mail message.
               Follow the typing guidelines as described in Chapter 4,
               Forums, Write a Message.

          Attach a File to Your Mail

          Use this option to attach an ASCII or a Binary file to your Mail
          message.  You can choose this option at any time after opening
          the Message Window and before you Post your Mail message.

              1. Follow Steps 1-7 to Write CompuServe Mail.
              2. Choose File/Attach.


                          [Figure 56 - Upload File Dialog]

          This is the Upload file dialog.  Your cursor will automatically
          be placed in the "File name" entry field.

              3. Specify the file:

              If you know the exact file name and its location,

              4. Type over *.* with the file name.

               If the file resides in a directory other than the default
               (GCP), type the directory before the file name.

               You can find the file by scrolling and selecting from the
               "File type" and "Directories" list boxes.  You can also type
               any part of the file name (using * where appropriate) in the
               "File Name" entry field (see note below).



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              5. Click on the ASCII or Binary "Protocol" radio button.
               You should only use ASCII if you are sending a "plain text"
               file.  If you are sending any other type of file, we
               recommend that you send it using the Binary protocol.

               Important Note: Never use the ASCII protocol to send an
               online.log from a Golden CommPass session.

              6. Click OK.

          The Upload file dialog will close and you'll see a message that
          says "File attached: (file name)"

              7. Click OK to return to the Message Window.

          Note: When receiving binary mail, Golden CommPass will attempt to
          use the subject name as the file name.  However, not all
          CompuServe navigation programs are capable of this, so you may
          want to include the original file name in your Mail message so
          that your recipient can change the file name, if desired.

          Send File

          Use this option to send an ASCII or Binary file as Mail, without
          an accompanying message.

          From the Main Window,

              1. Choose Services/CompuServe Mail/Write.

          You will see the Write a CompuServe mail message dialog.

              2. Click on the Options button.

              3. Click on the File Upload radio button.

              4. Press the TAB key to move to the "File name" entry field.

              5. Type the exact file name, including the disk drive and
               source directory.

              6. Click on the "ASCII" radio button for a plain-text file,
               or the "Binary" radio button for any other file.

              7. Click OK to return to the Write a CompuServe Mail message
               dialog.




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              8. Follow Steps 3-6 in Write CompuServe Mail.

          You will return to the Main Window and an envelope object will
          appear.  Golden CommPass will send your file the next time it
          calls CompuServe.


          Sending Mail to Inter-connected Services

          Golden CommPass provides support for sending mail through the
          CompuServe gateway to the following interconnected networks or
          services:

               AT&T Easylink (using X.400)
               AT&T Mail (using X.400)
               CompuServe Private Mail
               Fax
               Internet
               MCI Mail
               Novell Netware MHS LAN Mail
               Postal Mail
               Telex and TWX

          Note: In many cases there will be an additional charge for using
          an Interconnected Service.

          Golden CommPass provides easy access to these Interconnected
          Services through a special "options" dialog accessible from the
          Write a CompuServe Mail dialog.

          For example, to send an MCI Mail message, from the Main Window,

              1. Choose Services/CompuServe Mail/Write.

          You will see the Write a CompuServe Mail message dialog.

              2. Click on the Options button.

              3. Click on the MCI Mail radio button.

              4. Press the TAB key to move to the "MCI ID" entry field.

              5. Type your recipient's exact address by completing all of
               the required fields (See Special Addressing Requirements for
               additional information).

          Notice that an Address Book comment entry field appears, and the
          Update address book button becomes active.  If you wish, you can



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          add this recipient to your Address Book by clicking on the Update
          address book button.

          Note: We recommend that you add all Interconnected Service
          addresses to your Address Book from this dialog.  After you do,
          they will be available in the Lookup list box.

              6. Click OK to return to the Write a message dialog.

          Your recipient's address is in the "To" entry field.

              7. Follow Steps 4-7 in Write CompuServe Mail.


          Special Addressing Requirements

          AT&T Easylink

              X400:(C=country;A=WESTERN UNION;D=ELN:address)
               country is the standard abbreviation for the destination
               country.
               address is the receiver's Easylink number.
              Example:
               X400:(C=UK;A=WESTERN UNION;D=ELN:62055500)

          AT&T Mail

              X400:(C=country;A=ATTMAIL;D=ID:address)
               country is the standard abbreviation for the destination
               country.
               address is the receiver's AT&T Mail ID.
              Example:
               X400:(C=US;A=ATTMAIL;D=ID:TJONES)
          CompuServe Private Mail Services

              system-name:user-address
               system-name is the private service's code (organization ID).
               user-address is the specific address for the receiver.
              Example:
               XYZ:S.CHAN

          Fax

              Attention: FAX:fax-number
               Attention is the name of the recipient.
               fax-number is the country code, area/city code and phone
               number.



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              U.S. Example:
               John Doe: FAX:[phone]
              U.K. Example:
               John Doe: FAX:[phone]

          Internet

              INTERNET:address@domain
               address is the receiver's domain-specific address.
               domain is the complete domain, including all subdomains
              Example:
               INTERNET:[e-mail]

               Note: You can also receive Internet mail through CompuServe.
               Have your mail addressed to your [e-mail].  Be
               sure to replace the comma in your CompuServe User ID with a
               period.

                  Example:
                         [e-mail]

          MCI Mail

              MCIMAIL:mail-id
               mail-id is the ID or name registered in the MCI Mail
               Directory
              Example:
               MCIMAIL:123-4567

          Novell Netware MHS LAN Mail

              MHS:username@workgroup
               username is the receiver's username.
               workgroup is the workgroup registered with the CompuServe
               Mail Hub.
              Example:
               MHS:DBISHIR@LAB4



          Telex and TWX

              TLX:machine-number answerback
               machine-number is the machine number.  If the machine is
               outside the U.S., a three-digit country code must also be
               included.
               answerback is the receiver's complete answerback (omit if
               uncertain).



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              Example:
               TLX:1234567 ABCDEF


          Postal Mail

          Golden CommPass will also allow you to send mail through the U.S.
          postal system.  It is accessible through the Mail options dialog.

          From the Main Window,

              1. Choose Services/CompuServe Mail/Write.

          You'll see the Write a message dialog.

              2. Click on the Options button.

              3. Click on the "Postal" radio button.

              4. Use the TAB key to move between entry fields and supply all
               of the requested information.

              5. Click OK to return to the Write a CompuServe mail message
               dialog.

          Your recipient's Postal address is in the "To" entry field.

              6. Follow Steps 4-7 in Write CompuServe Mail.

          CompuServe will mail a hard copy of your message to the
          recipient.  There is a service charge for this service.

          Note: You cannot store a Postal address in your Golden CommPass
          address book.


          Reply to Mail

          From the Message Window,

              1. Select Message/Reply, or press the Reply button on the
               button bar, or press ALT+R.


                   [Figure 57 - Mail Message Window in Reply mode]

          The Message Window splits and the title bar changes to "Replying
          to:"



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              2. Type your reply, following the guidelines as described in
               Chapter 4, Forums/Write a Message.

          Note: You can use your F6 key to toggle back and forth between the
          Message and Reply Windows.


          Post Your Mail

          From the Write Window:

               Press the "Post" button on the button bar, or choose
               Messages/Post/1. Mail message, or press 7 and click on 1.
               Mail message, or press ALT+1.

               If you want a return receipt,

                  Choose Messages/Post/2. Mail message w/return receipt,
                  or press F7 and click on 2. Mail message w/return
                  receipt, or press ALT+2.

                  When your message is received, CompuServe will send
                  you a "receipt message" indicating the date and time
                  that the mail was received.

                  Note: There is an extra charge for this service.

               If you want to split the charges equally with the recipient,

                  Choose Messages/Post/3. Mail message/split charges,
                  or press F7 and click on 3. Mail message/split charges,
                  or press ALT+3.

               If you want to reverse the charges so the recipient pays
               for the message,

                  Choose Messages/Post/4. Mail message/reverse charges,
                  or press F7 and click on 4. Mail message/reverse
                  charges, or press ALT+4.












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