[GENERAL RESPONSE TO INQUIRY] General rules: * Open letter with specific answer to inquiry. * Thank writer for his or her interest.«PG» COMPANY ADDRESS CITY, STATE ZIP Date NameCompanyAddressCity, State Zip Dear , Thank you for your interest in our products. We arehappy to send you the information you requested. [For 10 years, we have led the market in affordablewidgets. I'm sure that after reading the enclosedinformation, you will join the ranks of our satisfiedcustomers.] If I can provide further information or assistance,please feel free to call me collect, or use our toll-freenumber. Sincerely, NameTitle