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1987-08-31
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[COMPLAINT TO A VENDOR]
General rules:
* Explain, in detail, just what your complaint is.
* Ask for a solution.
* Do not threaten or attack supplier, or use languageì
that will put him/her on the defensive.
.paè COMPANY
ADDRESS
CITY, STATE ZIP
Date
Name
Address
City, State Zip
Dear ,
We are calling your attention to a serious problem inì
the performance of our contract for [project].
As we have previously stated in telephoneì
conversations, [statement of problem].
We urge you to take all steps necessary to completeì
the project according to the contracted terms. If we areì
not satisfied within a week that appropriate measures areì
being taken, we will consult our attorneys.
Please assure us by return mail that you are takingì
steps to resolve these problems.
Sincerely,
Name
Title