home *** CD-ROM | disk | FTP | other *** search
/ Microsoft Bookshelf CD-ROM Reference Library / BOOKSHELF.ISO / book / forms / wordstar / negrespo < prev    next >
Text File  |  1987-08-31  |  1KB  |  45 lines
  1.                 [NEGATIVE RESPONSE TO INQUIRY]
  2.  
  3.  
  4. General rules:
  5.      
  6.      * Open letter with specific answer to inquiry.
  7.      * Give reason for inability to fulfill request.
  8.      * Thank writer for his or her interest and patience.
  9. .paè                            COMPANY
  10.                             ADDRESS
  11.                         CITY, STATE ZIP
  12.  
  13.  
  14. Date
  15.  
  16.  
  17.  
  18. Name
  19. Company
  20. Address
  21. City, State Zip
  22.  
  23. Dear            ,
  24.  
  25.      [Thank you for your interest in our company.ì
  26. Unfortunately we can't fulfill your request for informationì
  27. on XYZ widgets because we do not manufacture them.]
  28.  
  29.      [I have enclosed information on a similar product,ì
  30. which I hope will be useful to you. I have also providedì
  31. general information on our company, its products, andì
  32. services.]
  33.  
  34.      Thank you again for contacting us.  If I can beì
  35. helpful to you, please call me collect, or use our toll-freeì
  36. number.
  37.  
  38.  
  39. Sincerely,
  40.  
  41.  
  42.  
  43. Representative
  44. ì
  45.