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1993-02-14
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OS WARS continued...
Windows and DOS and OS/2, Oh My!
By: Anita Prather, APCUG Member
After listening to and reading the latest round of Microsoft and
Windows bashing (by Apple Computer, no less and IBM, as usual), I
decided it was time that someone put all this operating system stuff
in perspective.
As a trainer and developer of material for multiple platforms (DOS,
Windows, Macintosh), I have found that each OS serves the needs of
very different users. I sometimes find I'm more productive in my DOS
word processor than in either Windows, OS/2 or the Macintosh. Other
times, I can't imagine how I ever created a table in a DOS package or
even placed a graphic.
But, GUIs aren't for everyone. I can key through most functions in
Windows word processors faster than you can say "pull-down menus."
And, Windows programs usually can do more complex functions than their
DOS counterparts - even those with a Windows look and feel.
Realistically, any company who abandons their DOS market will be in
for a rude awakening. There are DOS die-hards that would rather be
dead than mouse-bound. I can't blame them. My carpal tunnel syndrome
symptoms surfaced after a few months of heavy mouse use, but 10 years
of keyboard punching failed to cause any problems.
DOS programs are great for production word processing, most
spreadsheets and databases and they don't require powerful hardware.
Harvard Graphics 3.0 is still one of the most popular graphics
packages and WordPerfect Presentations for DOS looks, feels and acts
like a Windows package. Despite the tales to the contrary, most
companies I know are still concerned about money. Some Windows (or
OS/2) apps have been introduced, but most companies haven't gone hog
wild over spending a lot of money to invest in Software.
Before I'm accused of Windows bashing, I started using Windows 2.0
when it was an ungodly slow package whose only useful purpose was a
calculator and Reversi. Now, the number of Windows applications are
growing daily and the possibilities of Windows multimedia are
enormous. In fact, many companies have developed interactive
multimedia training for Windows and include it in their software (such
as Lotus 1-2-3 for Windows on CD-ROM). The training possibilites of
multimedia are endless and are a welcome innovation.
Also, Windows has taken word processing to such a level that it's hard
to tell where word processing ends and desktop publishing begins.
Multitasking and task swapping are becoming the norm and I sometimes
wonder how I was productive before these advances. As a training
developer, I have noticed shorter training times and higher
productivity from Windows-trained users. If they could just get past
using that darn mouse...
As for OS/2, the jury is still out. IBM has a few things to work out
before it truly becomes a viable operating system for the average
business user. I can't fathom using 15 MB of space on a hard drive
for an OS, plus I've managed to crash through two OS/2 2.0 installs so
far. (I guess I'm not as talented as John Dvorak's teenaged son.)
But, if you need true multithreading, 32-bit processing a "better DOS
than DOS" and a "better Windows than Windows," OS/2 will probably be
worth it.
IBM is currently shipping some models in the Value Point series with
OS/2 so you will be "encouraged" to use it. I know that many
customers are requesting OS/2 be removed and replaced with DOS or they
are keeping their DOS and Windows apps and rarely using OS/2. Another
example of a good thing (cheaper IBM-quality computers) with an
unnecessary addition (OS/2). Develop some more OS/2 apps, then we'll
talk.
Finally, DON'T BELIEVE THE HYPE! When you support users from power
gurus to truly wandering novices, you have to be aware of the needs
and training levels of everyone. The most worthwhile thing we as PC
"advisors" can do is to present all the facts and find out which OS
meets our company's needs and abilities.
Next, we have to develop effective ways to train them on their new
technology. No matter how slick and easy to use Windows and OS/2
claim to be, no one will be truly productive without some type of
software and system training.
I hope that software and hardware manufacturers will eventually stop
trying to convince us that "ours is better than theirs" and realize
there are as many needs in business computing as there are lines in my
WIN.INI file. Don't tell us what we want. Give us what we ask for.
We're smart enough to know better, and besides, we're paying enough
for it.
************************************************************************
Anita Prather is a Office Automation Specialist for a major temporary
services company. She develops testing, training and support
materials for DOS, Windows and Macintosh applications.
She has been using PCs since 1984 (thank God, they got rid of floppy
boot computers) and has been a computer consultant/trainer since 1987.
She still has a 286 PC at home (for games mostly), and feels the
interest from the national debt would just about be enough to build
her dream computer.