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CHECK.DAT
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1993-02-14
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AMERICAN CHECK PRINTERS
Product Evaluation
by Kathy Moore
Timing was very nice on being able to evaluation this product. We
had just had Intuit, Inc. give us a presentation on Quicken and
Quickbooks and I had purchased Quicken. So when the chance came
to evaluate American Check Printers I jumped at the opportunity.
The program is very straight forward, easy to understand and work
with -that is if you don't jump from computer to computer and
enter information on three separate occasions! This was operator
error and in no way the fault of the software!
In the package you receive samples of checks, prices, what pro-
grams they run on, instructions and a disk to place your order
on. You also receive a folder to send you disk into American
Check Printers postage paid.
As I said earlier the program is very straight forward and I
think a two year old could enter the information required, they
give you very clear and easy to follow directions. My problem is
I am not a two year old! Everything would have been fine if I
had filled out the few questions that are required in one sit-
ting; however, my lunch hour ended too soon and I did not com-
plete the form (I did not start the form until the last minutes
of my lunch) so I brought the disk home to finish. I started
entering information -again very easy instructions to follow, got
interrupted and started again the third time! I was given the
option to print my order -which I did, and then got out of the
system and sent my disk on it's merry way.
A couple of days later I received a call at work from American
Check Printers, they had received my order, but not all the
information was filled out (I guess I should have saved on that
third time -well it was late at night, I was lucky to even find
my computer). After a minute or two American Check Printers had
the information they needed to complete my order. I was im-
pressed with the service from American Check Printers, their
quick follow up because of my error was greatly appreciated. It
seems that in today's business world service is not in a lot of
their vocabulary, so when you receive service it is appreciated
very much.
After the phone call I received a conformation postcard telling
me my order was processed and the approximate delivery date of my
order.
Well before the approximate delivery date my check order arrived!
Again here is a company that believes in service. I was very
pleased with the quality of the checks and had no problem with
them working with Quicken. I was under the impression that they
would return the order disk with your check order, but all I
received was a small piece of paper with a reorder form on it. I
would have liked to see this form on a full sheet of paper, as it
would least likely to be lost. To be truthful I am going to have
to go hunting to find that slip of paper when I reorder check. I
know it's around here someplace.
I feel American Check Printers has a quality product and do plan
on continued use of their product. Their prices are well below
what Quicken quotes; however, I did not order window envelopes.
The price of them are higher than I want to pay for envelopes,
plus most of the bills I will be paying with Quicken and American
Check Printers checks come with envelopes already. Even if the
bills did not come with envelopes I still would not use the
window envelopes due to price. I can buy plain envelopes and
either type or handwrite the addresses on them. I am however,
using this for my personal use and not a business. That might
make a difference.
American Check Printers are at:
1259 Camino Real, Suite 310,
Menlo Park, CA 94025.
800-262-4325
415-617-8875 -Fax
I would give this product an AAA rating!