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ZOC205
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PROBLEMS.DOC
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1995-02-15
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WHAT TO DO IN CASE OF PROBLEMS
------------------------------
1) FIRST OF ALL: RELAX!
2) IF YOU CAN'T INSTALL OR START ZOC
* Please try installation into a fresh directory on your boot drive.
Do not convert files from an existing version.
* Try to start ZOC from the command line instead of using the WPS icon,
eg. CD ZOC ┘
ZOC ┘
* It is possible to unpack the INSTALL.FIL file with a standard UNZIP.
However, this is only an emergency method.
3) IF YOU HAVE TROUBLE USING ZOC
* Please check the common problems section in the help menu
* Contact your dealer or Markus Schmidt (see README.DOC for address).
4) KNOWN PROBLEMS
* Underlined characters appear in odd places under OS/2 Warp 3 when
using Cirrus CL5426 video drivers.
Solutions:
* Start ZOC with the /CIRRUS option (this is just a workaround,
not a total fix)
* Use the new CL54xx drivers (CIRRUS.ZIP) from CompuServe's
OS2SUPPORT forum (lib 23), ZOC support bbs or ftp-os2.cdrom.com
* Lost characters with ET4000W32 video boards and Warp
The Warp ET4000W32 drivers seem to cause lost characters in
the serial device.
Solutions:
* Use the plain ET4000 drivers that come with Warp
* Use an earlier version (eg. 1.03) of the ET4000W32 drivers
* Set Options->Window->Page 2->Scroll-Jump to None
* Several problems were reported with ATI video drivers, especially
with 16.7 mio colors
* Sometimes strange things happen with Warp's COM.SYS.
There is a replacement COM.SYS driver from IBM. It is available
on CompuServe's OS2SUPPORT forum (lib 23, WFP_03.ZIP), on
ftp01.ny.us.ibm.net (/pub/warpcom/WRPCOM.ZIP) and on the ZOC
Support BBS.
As far as we can tell, all these problems are due to OS/2 and not
due to ZOC.